What an excellent website! I loved playing with the Roost Visualiser before buying the items in my Wishlist. The tool is even better than going in-store as you can visualise multiple products from man... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Friendly helpful company. Very pretty floral green and pink quilt. Had to wait a little longer for it but no problem, good communication and well worth it. Admired by all who've seen it. Well made an... Voir plus
I bought two beautiful products from The Roost. Regrettably, there was a delay in the making of one of the products. This was completely out of their hands, and I must say, the way this was handled... Voir plus
Great purchase and delivered day later. Would cost 3 X more from a London Decorator
L'entreprise a répondu
À propos de l'entreprise
- Magasin de meubles
- Magasin de meubles de chambre à coucher
- Magasin de luminaires
- Magasin de tapis
- Magasin d'étagères
- Magasin de canapés
Écrit par l'entreprise
Everything to furnish your home. All in one place. Browse, visualise and buy the best British brands with confidence. Furnishing a new home should be a joyful and stress-free experience. However, planning and furnishing a new home is a complicated and often dispiriting experience. Worrying about product dimensions? Wrestling with colour schemes? The Roost is the solution to all these problems. The Roost offers the complete home shopping experience, removing uncertainty and difficulties and adding a big boost of joy into the mix. The Roost is a landing place which delivers the complete interior experience, for free. Our designers have hand-picked a selection of local brands and products. Explore the curated range to create a look that feels like you. The unique drag-and-drop design software lets you try before you buy. You can visualise exactly how the products will look in your space. And know you’ve made the right choice. The 2D tool allows you to experiment with colour schemes. Or check out how a rug from a quirky up-and-coming brand would look next to a sofa from a household name. Or, thanks to the accurate dimensions, make sure that table will fit your room. We’ve taken away all the guesswork. Still not sure? Then share your mood boards with your friends. Once you’ve made your choices, purchase your finds in one simple, seamless checkout.
Coordonnées de contact
Techspace, 32-38 Leman Street, E1 8EW, London, Royaume-Uni
- hello@theroost.com
- theroost.com
I can’t speak highly enough of The…
I can’t speak highly enough of The Roost. Beautiful, carefully curated products. Customer service and delivery were all excellent. Thank you so much, will definitely be returning 😊
29 avril 2025
Avis spontané
Réponse de The Roost
Hi Sally,
Thank you so much for this fantastic review, you've made our day! We are pleased you loved your order and had nothing bad to say about our site in general - we do try!
10/10
10/10. Super happy with the art I ordered here! Really beautiful quality. They even shipped it to the Netherlands for me when I asked. Thank you Will!
9 mars 2025
Avis spontané
Réponse de The Roost
Thank you so much for your review. We are happy to organise delivery to wherever you are as we could tell how much you wanted that item.
Impressed first time customer!!
I highly recommend this company. I received a discount to my considered purchase as a new customer. No concerns with delivery. I emailed the company as I couldn’t see the keys to the gorgeous cabinet I purchased. I received a speedy response to my email. Staff were exceptionally helpful and said they would happily send out keys if I couldn’t find them. Staff kindly sent a photo of where the hidden keys should be which was hugely helpful. Thanks to this I found the keys hidden in the cabinet.
Staff really do value their customers. Their emails aren’t your standard bland robotic responses. Staff care and want the best for each and every customer. I’ll keep my eyes open for any discounts as I’m tempted to buy a matching cabinet!
Thank you
3 février 2025
Réponse de The Roost
Hi Lesley, what a lovely review. Thanks so much for taking the time to write this. We are a small business that likes to ensure customers have the best possible experience. Feel free to get in touch with us if you're interested in a matching cabinet!
Sent the item out promptly
Sent the item out promptly during the Christmas run up. Was as on the website, good quality item.
16 décembre 2024
Réponse de The Roost
Thanks so much for your fantastic review, Heidi. We know Christmas is a hectic time, so we appreciate taking the time to write this. We are already preparing our stock for Christmas 2025!
Great products and fast delivery!
14 octobre 2024
Great experience
Great experience and super quick delivery. Rug I wanted was out of stock but they gave me the option to either refund or pay a little extra (after them discounting) for a bigger. Having the two options was really nice. Ended up going for the bigger one and it turned out for the better! 10/10 customer service, highly recommend :-)
6 décembre 2024
Avis spontané
Fab company, great buying process
Incredibly aesthetic, interesting and organised website and layout and easy to navigate. Great for enticing the creative, and sparks interest for anyone starting or veteran in the interior design world! The buying and postal process was smooth.
8 octobre 2024
Great service
Great service, very prompt and this company delivered as promised, goods were excellent and received in very good conditions. Will use again for sure
16 septembre 2024
Thank you am happy great products and…
Thank you am happy great products and great customer service
10 septembre 2024
Ace quality and beautiful to boot 🤩
24 juillet 2024
The customer experience is outstanding
The customer experience is outstanding, like I’ve never seen.
1) rug was out of stock, they reserved me one and privately messaged me a customized email.
2) I asked to ship to Portugal (the roots state they deliver UK only), and they managed to find a personalized shipping company to deliver in my address.
There isn’t much companies out there doing this customer service. You deserve the spotlight 10/10 would recommend
cheers!!
31 juillet 2024
Avis spontané
Amazing customer service and wonderful…
Amazing customer service and wonderful items. Very happy and will definitely be purchasing again for unique homewares!
29 mai 2024
Great products and fantastic service
Great products and fantastic service, thanks Will
27 mai 2024
Avis spontané
Beautiful bedside drawers
Beautiful bedside drawers. Waited a while for them but Will kept us updated with the progress. Great service.
15 mai 2024
Avis spontané
Great choice of products
Great choice of products - custom made lampshades which were perfect. Good customer service too. Thank you Roost
6 mai 2024
Avis spontané
Very pleased with my purchase
Very pleased with my purchase. We only had room for two very narrow bedside tables and they fitted perfectly.
4 mars 2024
Excellent customer service
Will went above and beyond to ensure we could get our order, as we encountered issues with shipping. A really good experience and would highly recommend. Thanks again Roost!
1 mars 2024
Amazing webstore. Everything you want and need in one place.
Outstanding service and beautiful framed picture from the Roost that I bought as a gift. The timeline was a little last minute and the Roost team delivered on time and with great customer service throughout. The selection of products on the site is also incredible and I love the design tool so I can see how things would look in situ. Couldn't recommend enough!
26 janvier 2024
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.