Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Andrea B is a magician! I sent her my wife's favourite handbag because the zip had broken and it came back looking as though the zip hadn't been touched; but it had! She replaced the zip so beautifu... Voir plus

Noté 5 sur 5 étoiles

Another great experience with The Seam. This time Katarina M repaired a leather & fabric shoulder bag. The repair was a little difficult to describe / show via photos so I had a helpful exchange... Voir plus

Noté 5 sur 5 étoiles

Camila did a lovely job on my vintage England shirt. It had a few awkward bits that needed sorting, the armpits had been sewn up by a previous owner, and it also needed invisible repairs on the s... Voir plus

Noté 5 sur 5 étoiles

Amazing service. My dress was picked up and delivered back within 24 hours! Fabulous service and a genuinely lovely lady. Thank you so much. 100% recommend. I will definitely use again. Highly re... Voir plus

À propos de l'entreprise

  1. Service de retouche de vêtements
  2. Couturier
  3. Service de nettoyage du cuir
  4. Service de réparation d'articles en cuir
  5. Cordonnier
  6. Tailleur

Écrit par l'entreprise

Specialist alteration and repair services for luxury clothing, bags and footwear. The Seam allows you find and connect with local, specialist Makers in your community who can help you to make alterations and repairs to your favourite items. Our business was founded in 2020 and currently offer services across the UK, working in partnership with some of the largest retailers and brands including Net-a-Porter, COS, Matches Fashion and more. Our most popular services include: Handbag Restoration; Handbag Repairs; Handbag Cleaning; Footwear Repair and Restoration; Wool Repairs; Clothing Repairs and more.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

150 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

First time using The Seam!

Diana White did a fab job on my jeans! It’s my first experience using The Seam and I couldn’t be happier! Will happily come back again and super happy to recommend this service 🎉

25 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Great repair job

Annalisa Moni did a great repair job on my winter coat - repairing a tear on the inner lining and replacing the 2 way zip. Thanks!

5 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Full marks for The Seam!

Selina Latour did a fantastic job on my merino top - I had four holes - I mainly wear as a layer so wasn’t too worried about how it looked, but I’m really happy with how it turned out. A great first Seam experience.

11 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

My “maker” Anne Stack did an excellent…

My “maker” Anne Stack did an excellent job of restoring my items which I’d previously thought I would need to dispose of. In particular, one item with a hole not on the seam was repaired with a patch that is hardly noticeable. The whole transaction was smooth - from online payment, to sending items to the maker in the post to the return of the items to me once the repairs were complete. I would definitely recommend The Seam service and use them again if needed.

14 août 2025
Avis spontané
Noté 5 sur 5 étoiles

I recently had my dress altered by…

I recently had my dress altered by Sandra and I can’t express how thrilled i am with the results! She did a fantastic job on the hem and the fit is just perfect. What I really appreciated was how she kept me updated throughout the process, it made everything feel so smooth and reassuring. It’s clear she knows what shes doing.I am definitely going to reach out to her for any future alterations. If you’re looking for someone reliable adjustments, I highly recommend Sandra. I am over the moon with my dress.

12 août 2025
Avis spontané
Noté 5 sur 5 étoiles

Highly recommend Suzy Woods!

This platform is great! Suzy Woods did a fabulous job on restoring my tired, old Anya Hindmarch handbag to its original condition. The colour (white) was faded all over and the edges/handles were worn/damaged. I never thought I could get it looking usable again and so I’m so grateful for Suzy who made it look like new! Highly recommend Suzy and this platform generally.

15 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Annalisa Monti did a fantastic

Annalisa Monti did a fantastic, speedy job replacing the zip on my Mint Velvet jeans. I was worried the zip might be replaced with a lesser quality one but Annalisa has used quality materials and has done a flawless repair. Ashamedly, I use to throw away broken garments, but The Seam is so easy to use, the process is so simple and the cost is so reasonable, that I will be definitely be using this service again.

4 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Suzy W - Leather bag restoration

Delighted with Suzy W’s work to restore a much loved bag that has been out of action for quite some time. She repaired the handle, other bits of stitching and cleaned the whole thing up. It looked great - almost like new (despite its age). Felt v smart about town with it. Would definitely recommend

21 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

Magic!

Skye Pennant is a total superstar! I sent my cashmere jumper to her with a small hole in the front and now it's vanished! She has repaired it so brilliantly, that I can't even see where it was. Thank you, Skye for working your magic!!! You have been a pleasure to deal with too!

21 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

Greg Weir review

Just wanted to say, I met you both down at muttleys, bought a black hoodie canvas, f**ckin love it, and not only that, people always ask where I got it (because I’m a fashionable chappie🧐😆) just a wee thank you both 👏🙏🫵🏻👍❤️

11 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

Sandra Z is a knitwear wizard

Sandra Z is a knitwear wizard! She has now completed 2 jumper neck alterations for me ( one to remove a roll neck and make the jumper a crew neck, and the other to decrease the height of a funnel neck ). Both are amazing, you would never be able to see how the alteration has been done and they are both exactly what I needed. Thanks Sandra!

1 février 2025
Avis spontané
Noté 5 sur 5 étoiles

Camilla F

Camilla F. has beautifully repaired on of my silk garnments. I highly recommend the Seam team.

10 février 2025
Avis spontané
Noté 5 sur 5 étoiles

Designer handbag looks brand new with an impeccably replaced handle

I sent a designer handbag to be repaired by The Seam as the handle had snapped from me overfilling it for years. The Seam were so professional, quick to respond and their prices are the most reasonable I've found. I am so impressed with their work, shout out to maker/repair person Suzy W! Not only did she make an entirely new handle and sourced matching leather, the stitching and work are impeccable. You can't tell the bag has been repaired and the skill to remove the lining, replace the handle then reinsert the lining is incredible. They also cleaned my bag and have made it look almost new! I didn't realise how dirty it was when I sent it in...my bag has such a new lease of life and many more years of use as I've learned my lesson about overfilling it! I highly recommend The Seam and would recommend them to anyone to carefully and expertly repair items.

4 février 2025
Avis spontané
Noté 5 sur 5 étoiles

So impressed with the service from The…

So impressed with the service from The Seam. The maker I was matched with, Gabriela, was very responsive and so helpful. Gabriela completed my repair super quickly and it is perfect. She took great care of my item and it was returned beautifully packaged

27 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

The Seam: a wonderful community with wide ranging skills.

From my initial request to mend a moth hole in a cashmere sweater everything went very smoothly. My mender Skye Pennant responded quickly with options and pricing and also kept in touch regularly with updates and photos. My sweater was returned very quickly and the mending was truly invisible. I cannot recommend this company and this particular mender too highly. A positive experience from start to finish.

23 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

Very happy

Very happy with my repair. First time user of the seam. Hannah did a great job with MaxMara down coat. The two way zipper had broken and she assessed and gave me options. Communication was great throughout. Very reliable.

15 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

Camila Fortune (maker), thank you!

Camila Fortune who repaired my down coat (which I had for 2 months and encountered an unfortunate cigarette burn) is a total magician. My coat looks like brand new. Thank you so much!

9 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

Handbag repair

I have a 20-year old Cartier bag which was battered and the seams had burst. I hadn’t thought of the Seam but Summer there did a brilliant job of tailoring all my trousers so I sent the bag off. Arzu did an amazing job - it looks like new and I can’t see where or how she mended the seams but they are perfect. Excellent customer service - work done quickly and to a high standard - would highly recommend. Clare

20 décembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Nicole did a great job

Nicole did a great job mending my jumper. Great in-platform communication about the price and repair options, the work was done beautifully and it came back to me really quickly.

19 décembre 2024
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus