The Silk Collection Avis 

46
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I’ve ordered the silk scrunchies several times for myself and as gifts. The quality is great, the colours are lovely and they are much kinder on my hair than the cheaper ones I used to use.

Noté 5 sur 5 étoiles

I have ordered from The Silk Company several times and the service and products are excellent. I had my order within days as promised and the packaging of pillowcases in boxes makes it feel very speci... Voir plus

Noté 5 sur 5 étoiles

Loved the silk pillowcases especially the oyster grey (which is a true grey rather than the brown appearance in the picture). The customer service is what makes this company shine. The team is always... Voir plus

Noté 5 sur 5 étoiles

Beautifully made and quick delivery. Such gorgeous scrunchies! So good I ordered more :) will definitely order from here for any other silk-related items (they do eye masks, pillow cases and hair wr... Voir plus

4,6

Excellent

TrustScore 4.5 sur 5

46 avis

5 étoiles
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A répondu à 50 % de ses avis négatifs

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4,6

Tous les avis

(46)

33 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Love the silk scrunchies

I’ve ordered the silk scrunchies several times for myself and as gifts. The quality is great, the colours are lovely and they are much kinder on my hair than the cheaper ones I used to use.

11 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Highest quality

I discovered The Silk Collection a few years back, and I am glad I did. Every product is made of top-quality, beautiful, soft-to-the-touch silk and is very well made. I now own a range of hair bands and sleep masks. Most recently, I purchased silk pillowcases for my Mum and was also able to treat myself as there are fantastic offers. I received a free pillowcase and an eye mask. Each item is stunning, and I cannot wait to see my Mum's face when she opens the gifts. Thank you, Anya, for making such fantastic products that bring so much joy.

11 juin 2026
Avis spontané
Noté 1 sur 5 étoiles

No stars given here.

No stars given here.
Don't know why these silk pillow cases never worked for me. Am I deluded?
Anyway, after reading most reviews and having dry frizzy hair. I thought I should purchase a couple to see the magic of having none dry frizzy hair. But unfortunately that never happened. My hair reversed the opposite more dry and frizzy hair these pillowcases have caused. My hair was a ball of frizz.
Contacted the Silk Collection and complained. Fortunately they agreed for me to return them for a full refund.

4 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Excellent quality

I have purchased several items from The Silk Collection in recent months, both for myself and as gifts. The quality, especially of the pillowcases, is excellent and items always arrive beautifully packaged. I would recommend this company if you are thinking of switching to silk for the benefits it offers.

3 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Such an amazing company!

Such an amazing company.
All the products that I’ve tried from the silk collection have been amazing quality. I have tried silk pillowcases from different companies, however non compare to the quality of the silk pillowcases from the silk collection.

30 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

I honestly can’t recommend this company…

I honestly can’t recommend this company enough. I’ve been buying from them for years and they are my go-to for all things mulberry silk — I am using the scrunchies, eye masks, silk hair wraps and Woukd love to experience the pillowcases. The quality is consistently beautiful, luxurious and genuinely makes a difference to my hair and sleep.

26 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

A great company

A great company, great service and excellent quality products. I have been buying from them for years now and I especially love their scrunchies. They have great offer and deals. I have shopped in other places but find these products are far better quality.

20 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

I have purchased a number of silk…

I have purchased a number of silk pillowcases over the years from The Silk Collection, as well as their hair scrunchies and silk hair curlers. These products never disappoint - the quality is consistently beautiful, and the prices are incredibly competitive given how premium the items are.
But what truly sets this company apart is the experience that comes with every purchase. It’s not just about the product (as lovely as they are); it’s about how they make you feel as a customer. With each order, I’ve received a warm, personal email of thanks from Anya, the Founder, which is such a thoughtful touch. Every parcel arrives beautifully wrapped and presented, making their items perfect as gifts for loved ones - or a special treat for yourself.
I can’t recommend The Silk Collection highly enough: the products, the service, and the genuine care behind the brand are all outstanding.

12 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Excellent customer service

When I made a mistake with my order the customer service was excellent.
When I received my order, it was beautifully packaged and lovely quality.

10 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Amazing customer service

Loved the silk pillowcases especially the oyster grey (which is a true grey rather than the brown appearance in the picture). The customer service is what makes this company shine. The team is always on hand to answer queries and when a returned parcel got lost in the mail they handled it very professionally.

28 novembre 2025
Avis spontané
Noté 2 sur 5 étoiles

Poor quality has not lasted 12 monh

When I first ordered my pillowcase and hair cap I had to ask for an exchange as it was all frayed. I have taken care of my pillow case washed as per instructions and left to dry naturally. Tonight when putting my pillow case on my pillow it all tore down the seam it’s less than 12 months old. I also have found the pillowcase extremely thin and does not feel like the quality described on the website. I regret spending the money but admit silk is a game changer but I will not order with this company again as in my opinion it’s poor quality.

14 février 2026
Avis spontané
Logo de The Silk Collection

Réponse de The Silk Collection

Hi Lisa,

Thank you for taking the time to share your experience. We're really sorry to hear this, and we completely understand your frustration.

What you've described is very unusual for us and certainly isn't the standard we hold ourselves to. All of our products are made from premium 22 momme, grade 6A mulberry silk, and as you'll see from our other reviews, quality and durability are consistently what our customers love most about us.

We weren't able to locate your order from the details here, but we'd love the opportunity to look into what happened and make this right for you. Please do drop us an email at info@thesilkcollection.co.uk and we'll take care of it personally.

We agree with you - silk really is a game changer, and we'd love for you to experience our products properly! We look forward to hearing from you.

Best wishes,
The Silk Collection Team

Noté 5 sur 5 étoiles

Outstanding products

Great products. I have been using silk pillow case and sleeping mask and my hair feels so soft. Thank you

4 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Absolutely beautiful products

Absolutely beautiful products, especially the silk hair ties. I have hair extensions and it’s very important to look after them. One of the ways of looking after them is to the tie your hair up at night. These lovely hair bands are more than capable of keeping my thick hair tied up all night. I’ve tried other brands, but this is the site I return to for the quality and reliability of these hair ties. If you buy some ties you will say good bye to broken pieces of hair (silk is so gentle), no pulled out hair whilst trying to remove the tie, plus you’ll never suffer from indents left on your hair from wearing your hair in a ponytail overnight. The latter is particularly helpful as I like to wash my hair in the evening. With these ties I can get up, remove the tie, brush my hair and I’m ready to go. Another major plus of these hair ties is their durability. Only after months of daily use will they become slightly slack and may need swapping out for a new tie. Go and buy a set of ties I promise you that you won’t regret it (especially for us hair extension girlies).

28 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

I now only order my silk hair ties from this company

Only order my silk hair ties (now have a variety of sizes and colours - all of which are great quality) from this company and have ordered gifts for others. Always been happy with the products which come beautifully wrapped, with lovely product tags. Really helping with hair breakage.Highly recommend these silk ties

21 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Best Silk Company in UK!

I first started buying from Anya (The Silk Collection) years ago. I cannot recommend the brand enough. Anya is so kind and personal with her touches; from replying to my emails personally or including an extra free silk scrunchie in my orders. The quality is superb for the price point and I recommend this brand whenever I can. I will continue shopping here for years to come!

21 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Exquisite silk pillowcases!

I have ordered from The Silk Company several times and the service and products are excellent. I had my order within days as promised and the packaging of pillowcases in boxes makes it feel very special. The pillowcases themselves are exquisite, the silk is amazing quality and it feels wonderful against your skin. They wash well too! The eye mask is also thick and soft, I particularly enjoy wearing mind during a relaxation podcast. My husband loves his at night, especially when I’m reading with the light on. And the hair bands are lovely and they last well and don’t drag in your hair. All make wonderful presents!

18 décembre 2025
Avis spontané

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