The Silk Collection Avis 

46
TrustScore 4.5 sur 5

4,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Love silk collection scrunchies- such a great range of colours and so comfortable for my hair. Great for every occasion - whether playing padel or going out for dinner - I never leave the house withou... Voir plus

Noté 5 sur 5 étoiles

I have ordered from The Silk Company several times and the service and products are excellent. I had my order within days as promised and the packaging of pillowcases in boxes makes it feel very speci... Voir plus

Noté 5 sur 5 étoiles

Beautifully made and quick delivery. Such gorgeous scrunchies! So good I ordered more :) will definitely order from here for any other silk-related items (they do eye masks, pillow cases and hair wr... Voir plus

Noté 5 sur 5 étoiles

Loved the silk pillowcases especially the oyster grey (which is a true grey rather than the brown appearance in the picture). The customer service is what makes this company shine. The team is always... Voir plus

4,6

Excellent

TrustScore 4.5 sur 5

46 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 50 % de ses avis négatifs

Répond généralement dans un délai d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(46)

32 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Everything about the company is fabulious

Everything about the company is fabulous, from products to customer service. This Christmas I shared the silk love with gifts to family, heatless hair curler & scrunchies. My personal favourites are statement silk scrunchies, I have most colours now.

29 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

The packaging was beautiful

The packaging was beautiful! It was so comfortable to wear (the XL) and even when my first attempt at heartless curls wasn’t great (because I need practise), they messaged me straight away for tips on how to use. So good!

29 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Recommended

I definitely recommend this online shop. Customer service is amazing and so are their products. Everything is beautifully packaged and the quality is amazing. Thank you 😊

27 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Beautiful quality silk pillowcases

Beautiful quality silk pillowcases. Excellent company to deal with. Customer service were very helpful with a query I had. I can happily recommend the Silk Collection. Thanks

10 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent Items, Outstanding Customer Service

Genuinely the most pleasant purchasing experience I’ve had in a long time. They were so quick to respond to my email during the busy festive season and were able to accommodate my requests effectively, with no hassle at all. I was put in contact with a real person straight away - Anya - who went above and beyond to help me. No bots or loops of automated services. 5 stars. They have a great range of high quality products. Will buy from here again.

19 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

I am obsessed with the products!!

I am obsessed with the products!!! I’ve been using the silk eye mask, silk hair ties and silk pillow cases and I don’t know how I ever lived without them!!! Amazing quality you can feel from first touch! I’ve thrown out every hair tie I own that isn’t silk!! The pillowcase is such a game changer for my hair as well, I wake up with smoother less frizzy hair than I would with a regular pillowcase and the difference is noticeable.

You can tell that the company puts a lot of effort into their product. Everything is well crafted and luxurious without the luxury price tag. Would highly recommend to anyone.

1 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Perfect. Perfect. Perfect !

I randomly came across the Silk Collection while doom scrolling, as we do on occasion. And thought I’d order and give the products a try.

I ordered a silk pillowcase and a heat-less curler set. I was very pleasantly surprised with the quality of the products. So smooth and silky! Had to try the heat-less curler that same night. I was so excited! Even though my technique was probably not the best I woke up with amazing bouncy curls. Which actually lasted! My hair being very stubborn and not liking to do what I want it to I was really happy with the result, especially the fact that it didn’t feel frizzy and electrified like XD

I have been a victim of ordering things from adds while doom scrolling and defiantly was disappointed. This was not the case this time. So much so I decided to buy the silk bonnet and another pillow case. Quilty.. I have been converted only thing being it is a little pricy, but the quality is also amazing so I will take it. Now I want all colours of the pillow cases. Send support for self control.

I will be sleeping on my cooling, soft silk pillowcase case not feeling an ounce of regret tonight and going forwards. And look forward to using the bonnet along with my practice for the heat-less curler <3

Thank you for the honest products!

19 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Beautifully made and quick delivery

Beautifully made and quick delivery.
Such gorgeous scrunchies! So good I ordered more :) will definitely order from here for any other silk-related items (they do eye masks, pillow cases and hair wraps too, among other things.

22 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Beautiful products

Beautiful products. Beautifully packaged. A luxurious treat or special gift. As always the service is excellent. Highly recommended

18 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent quality and lovely products!

The bonnet and scrunchies are so lovely! Having read about the benefits for your hair by using silk, I was keen to try these products. So far so good. I love how the scrunchies don't pull, but still keep your hair up and the bonnet is really comfy to sleep in. Postage was also very quick. Highly recommend!

4 août 2025
Avis spontané
Noté 5 sur 5 étoiles

Perfect eye mask

For me these silk eye masks are the best. They are so soft and comfortable to wear, and block the light out really well.
In the summer I wear the mask every night as it stops me waking in the early hours as daylight arrives. Would highly recommend. Lovely selection of colours to choose from too.

29 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

Lovely soft and cool pillowcase

I was recommended to get a silk pillowcase as they are better for skin/hair. I wasn’t sure but I’ll give it a try. I really like the pillowcase, it’s very cool on the skin, very soft. It’s been about a week so can’t say for sure on my skin but definitely don’t wake up with the clammy feeling anymore. I love that it keeps my head cool specially with the hot weather we have been having in the uk. I’ve like it so much I’ve ordered more.

23 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

I absolutely love this brand

I absolutely love this brand, ordered from this brand twice now. Once for myself and another to gift a family member and both times service and delivery was impeccable. Plus the silk products are amazing to use, I've purchased a bonnet and a pillowcase, and it's so soft and has helped with my hair too.

2 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

Absolutely brilliant customer service

Absolutely brilliant customer service. I Made a purchase on Sunday afternoon for my Wife's birthday the following Friday.

The purchase process was easy, tick, the buyer error prone, tick :( I had put the wrong colour in my basket but, fortunately I noticed on the confirmation email. I emailed the info address and got a friendly and helpful response almost immediately. The message thanked me for my business and assured me the colour would be changed for me prior to despatch. Excellent.

I received the parcel as promised but; two days before my wife's birthday, the colour hadn't changed! Panicked, I emailed and left a voice message out of hours. I am writing this now having just had confirmation of a next day delivery of the desired colour and informed I can keep the blue as a gesture of goodwill.

I have no doubt my order will arrive as promised on Thursday as it feels as if the Silk Collection have been my personal shopper for the last couple of days.

Highly recommend.

28 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

Perfection

Gorgeous scrunchies. So delicate on hair and very stretchy so unlikely to break 💕

30 décembre 2024
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus