Matt, the salesperson at the Red Bank store, was very helpful, nice and knowledgeable. The 3 delivery people were also great - quick, neat and nice. But I had to wait about a month for the delivery.... Voir plus
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Our salesman Kevin was very helpful. He hooked us up with a nice mattress at a pretty good price. There was no pressure and we were able to try out several mattresses. We asked him a lot of questions... Voir plus
First time shopping at The Sleep Loft in Woodbridge and we were extremely impressed. Was not sure what to expect but received excellent customer service and walked away with a new mattress package... Voir plus
I loved that I could try all of the mattresses I saw online before purchasing one. Olivia was very knowledgeable, super-helpful and patient! She didn't rush me or try to pressure me into a decision. I... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
The Sleep Loft Showroom in New York City is ready for you to try your favorite online beds before you buy. Conveniently located in Manhattan, New York, 10011 in the neighborhood of Chelsea. Our mattress store offers a large, comfortable space with ample parking and an easy to find, convenient location.Find your favorite online mattress brands all in the same spot. Find popular mattresses from Leesa, WinkBed, Helix, Brooklyn Bedding, Nest Bedding, Bear, DreamCloud and many more. Enjoy an easy, no pressure mattress shopping experience in our comfortable showroom. Let our experienced mattress guides help you find your new mattress by offering the best advice and knowledge. Our team is not only well versed in each mattress found in store, but also in every adjustable base, silky sheet set and adaptable pillow we carry too. You’ll enjoy a relaxed and easy going atmosphere, as well as top notch customer service at every step of the way. We are open 7 days a week for you to test out a wide variety of the best online bed-in-a-box brands. The Sleep Loft Mattress Store provides access to many amazing beds you won’t find anywhere else. And to top it off we also ensure the best pricing on your new mattress with our exclusive savings and coupons. Try! Buy! Sleep! The best part about The Sleep Loft Mattress Store is the fact that you can try dozens of online bed-in-a-box mattresses you can’t try anywhere else. Meaning that you don’t have to actually buy the bed before you get to try it. You can do it the right way, and try it first. Not only that, but our awesome guides make sure the buying process is smooth and easy. And you get the best savings possible. Not to mention access to an array of bedding accessories to create the perfect sleeping experience. The convenience and affordability of online mattresses is awesome. But, when you are shooting in the dark when it comes to what you want and need, it’s BEST if you’re the judge! And we know this, which is why we are here – so TRY! BUY! SLEEP! Also, we are here to to help you find the best choice for your new mattress. Which means we can help you in person, via email or by phone, whichever is most convenient for you. With our guidance, years of mattress review experience and exclusive coupons we are able to bring quality advice and the best prices right to you. What You’ll Experience in The Sleep Loft Mattress Store: A large variety of online bed-in-a-box mattresses displayed in one location. You’ll have the ability to test out and try these online only brands for yourself. Giving you free and easy access to learn more and try out multiple brands first hand. You’ll also have access to expert help and advice. Our Mattress Showroom Guide’s are here to answer any and all of your questions on mattresses and bedding accessories. Exclusive coupons and discounts only available to The Sleep Loft customers. NO PRESSURE! We want to be a helpful resource that allows you to have a wonderful experience. Whether you would like more or less assistance, we are here for you. Does The Sleep Loft Showroom Sell Accessories? Yes! On top of all the amazing mattresses you can try and buy at the showroom we also have a variety of mattress and bedding accessories. We offer a variety of adjustable bases that compliment every mattress offered. Ranging between Queen sizes to Split King as well as several other size needs too. You’ll find affordable, well made and adjustable frames with a variety of upgrade options. On top of adjustable beds we also offer several beautiful upholstered bed frames. These luxurious frames add a touch of class and elegance to any bedroom. Available in 5 colors and 4 styles, you’ll find the perfect match for your room. If you are looking for a more basic frame we also carry a heavy duty 14″ metal mattress base. This mattress frame is compact, durable and doesn’t require a box spring. Making it easy to buy your online mattress and not have to worry about buying a box spring too. Beyond the variety of frame options we also carry an array of sheets, mattress protectors, pillows and weighted blankets. All in several options to cover all price points, color variety and sleeping needs. You’ll find everything you’ll need to outfit your bedroom with comfortable, affordable and luxurious bedding accessories.
Coordonnées de contact
231 West 18th Street, 10011, New York, Etats-Unis
- (646) 400 5758
- support@thesleeploft.com
- thesleeploft.com
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A répondu à 20 % de ses avis négatifs
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Definitely the go to store
I was never pressured, price and service was exceptional. I told them about all my aches and pains and they recommended different types of mattresses in the showroom to lay on. I was there about 1.5 hours and ultimately made a decision. I can’t wait to go to sleep
Josh was the best salesperson ever
Josh was the best salesperson ever, very helpful and knowledgeable and took the time to really explain every option. I can tell the sleep loft cares about their customers. Thank you for helping me pick out the right mattress for me!
5 star service
Sales rep was extremely helpful in providing me with options that met my needs. Though pricey, I felt that I received a fair price for what I ordered.
Very helpful
Very helpful. Bought a RV king for our motor home. Nice to be able to lay on one in the showroom. Great experience
Lots of great choices of mattresses
Lots of great choices of mattresses. Very helpful sales associate. Only negative was setting up with Affirm for payment at the store didn’t go through and I was charged the full amount on my card.
Good selection of mattresses and great service
Good selection of mattresses, The salesperson was very knowledgeable and good at explaining the differences between brands and models. I also loved that they delivered our mattress within a couple of days (although this wasn’t an option for all brands). My son loves his new mattress.
I was able to spend as much time with…
I was able to spend as much time with the mattresses as I liked. The staff member was knowledgeable and did not pressure me to buy. He helped me find something within my budget that suited my needs.
Knowledgeable staff
Knowledgeable staff. Easy to try out all mattresses. No pressure. Flexible delivery. Same price as on line.
Wonderful experience
Wonderful experience. Knowledgeable, friendly, no pressure, easy. So important to actually test out in person and such a relief to have such a great experience.
Best mattress experience we’ve had
Best mattress experience we’ve had. No pressure, and great beds.
Had a fantastic experience buying our…
Had a fantastic experience buying our new mattress here! They had great customer service, fair pricing, and a top-quality product. Delivery was fast and hassle-free. Highly recommend to anyone looking to upgrade their sleep!
The sales person was helpful
The sales person was helpful, although the delivery experience was not as explained. We were told that is is an easy set-up, which it was not. We received 3 mattresses and had to help with the unloading from the delivery truck. They were heavier than we thought (170 lbs each) and to get them inside the house was a struggle (we are 66 and 67 yo). To assemble and "flip" the base was also not easy and would have appreciated some honest set-up instructions rather than it is a simple process.
Customer service & price were great
Customer service was great in store, over the phone it was great, and white glove delivery was great. Can't say enough good things about how smooth the process went with them. And they price match.
Good place to look for good deals
Easy to find what I was looking for on a brand name mattress but at a discounted price, which was cheaper than had I gone with the exact same mattress from the brand's website itself as the discount wasn't available at their site.
Best Buying Experience
I found Matt to be very helpful with our mattress hunting. He answered all our questions and made us feel like we were dealing with an honest salesperson.
Result: Mattress Purchased!
Great price. Sales approach needs help.
Overall, I got a good deal, price wise. Service and sales
approach needs help. Approach is too sales focused, is not an active listener to understand needs and wants to help evaluate the option. I thought twice before calling back as I didn’t want to deal with him directly which was a bit frustrating. Feels like car salesman style. Needs soft skill
training, less of old school sales approach.
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