The Software City Avis 275

TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 5 sur 5 étoiles

James was knowledgeable and prompt. He installed my programs with ease and cleaned up my doc as well. I am very appreciative for his assistance. I would highly recommend him and this service. My exp... Voir plus

Noté 5 sur 5 étoiles

This company is doing everything right. The price for the software I purchased was very reasonable; the installation process went very well; the customer service support was good and much appreciated.... Voir plus

Noté 5 sur 5 étoiles

After hitting a few "duds" in trying to get an activated Office program onto my laptop and getting completely confused by the Microsoft website which kept pushing me toward Office 365, I found a progr... Voir plus

Noté 5 sur 5 étoiles

I purchased Microsoft office professional 2024 which wasn't even available in the microsoft store as they are pushing 365. Everything loaded exactly where and when they said it would and when I scre... Voir plus

À propos de l'entreprise

Écrit par l'entreprise

We focus on making your software purchasing experience simple, fast, and reliable. We offer genuine digital licenses with a one-time payment, ensuring customers receive lifetime access without hidden fees or subscriptions. After completing your purchase, your unique product key is delivered quickly and securely via email, allowing you to start using your software right away. We take pride in our responsive customer support, guiding you through every step of installation and activation. Every order is backed by a 30-day money-back guarantee, giving you complete confidence when you shop with us. Choose The Software City for trustworthy products and a seamless, customer-focused experience.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

275 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 55 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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Noté 5 sur 5 étoiles

Order and Installation Handled Very Well

I was not familiar with The Software City to purchase software. However, I decided to use them for the purchase of Microsoft Office 2021. The buying experience was good, and they sent me via email the Microsoft License Number and a link to use it for installation.

I installed the software myself and it was very easy to do so. All works very well.

I had a follow-up question after installation, and they responded to my "chat question" almost immediately.

This was a good experience, and I highly recommend The Software City.

Marcia

11 décembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Went to load new software

Went to load new software and when asked to take picture of QR code. System locked up. No way to load. tried to contact support but no help. If this is the service that "The Software City" offers, dont waste your money

12 décembre 2025
Avis spontané
Logo de The Software City

Réponse de The Software City

We are truly sorry for the frustration and confusion you experienced during installation. We take full responsibility for failing to provide the support you needed at the right moment. Our team has now contacted you directly via email to provide a step-by-step resolution for the QR code screen and any system lockup issues. Microsoft has recently updated their activation interface, and we should have guided you through this new process from the start. We are committed to staying with you until your Office software is fully activated and installed, and we'll improve our instructions and support so that no other customer faces the same frustration. Your satisfaction means everything to us.

Noté 5 sur 5 étoiles

There service was outstanding

There service was outstanding, I purchased the wrong product notified them and ordered the correct product and my previous payment was immediately refunded. The download, installation and activation went seamlessly. I am extremely happy with my purchase.

8 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Sick of paying a subscription every…

Sick of paying a subscription every year. I wanted a program that I could use continuously. I was a bit sceptical that this might have been a scam, but after doing all my checks this company came up clean. I have downloaded the link and easierly set up office 2024 on my laptop. A genuine licence key emailed to me. Very happy.

1 décembre 2025
Avis spontané
Noté 2 sur 5 étoiles

The "Move" function won't move

The "Move" function won't move - anything! I can't believe this. Another item: when I click on the far right down arrow, I get a pop-up box instead of the bar scrolling down like it should. And that stupid box pops up most every time. And the pop-up box is so far at the bottom of the screen that there's barely any room to place the cursor under the box to get to the down arrow again. It would be nice if these items were fixed. This has been happing since last Wednesday, the day before Thanksgiving.

26 novembre 2025
Avis spontané
Logo de The Software City

Réponse de The Software City

Shari, we’re truly sorry for the frustration you've experienced with the Move function and the persistent pop-up interfering with your workflow. This isn’t the smooth, reliable Microsoft Office experience we promise. We have already reached out to you directly via email to gather more details and provide a step-by-step resolution, including addressing both the Move issue and the scroll bar behavior. Your feedback is invaluable and we'll be escalating this to our technical team to help prevent similar issues for others. Thank you for bringing this to our attention—we’re committed to resolving it to your satisfaction.

Noté 5 sur 5 étoiles

At first I wasn’t sure about this…

At first I wasn’t sure about this because the price was so good. When I tried to install it I had difficulty. Then the technician worked for over an hour to make it right and he sure did!! I recommend this company and their product is legit! 5 Stars hands down. Great customer focus.

26 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

2021 Home and Student Office Product.

I was pleased with the download and installation process including the key installation. The Home and Student 2021 Office product is great for me as a casual home user of Excel and Word for holiday label printing. Great product and purchase experience.

21 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

I do not usually leave reviews

I do not usually leave reviews. I will for these folk. I was wary at first and did my research. This company had many excellent reviews and is in the USA with an address in the USA and a phone number that returns to the address area. I then got in contact with them and asked questions. Am I paying for just a license and have to buy the software at an extra cost? All concerns were covered to my satisfaction. I was able to pay with PayPal instead of using my credit card online. Received an email that had the license code and links to download the required software. Download was simple. To my surprise, my purchase was upgraded at no cost due to being out of licenses for the lesser version that I ordered. I'll buy from these folk again as needed.

22 novembre 2025
Avis spontané
Noté 1 sur 5 étoiles

As I suspected

As I suspected, I should have looked more carefully at who I was buying from. got suspicious when phone was described as optional. but then was blocked from completing purchase unless I entered phone number. Then to actually start install I had to open a 3rd tab and click on another link. I then find out that softwarecity is really an interface platform for another vendor. Softwarecity's real gig is to sell information to social media platforms

21 novembre 2025
Avis spontané
Logo de The Software City

Réponse de The Software City

We’re truly sorry, Alfred, that your experience raised these concerns. We use the short domain only to provide quicker, easier links—your license key is always redeemed directly at Microsoft’s official site. We want to assure you that The Software City never shares, sells, or discloses your personal information to any third parties or social media platforms—your privacy and security are our top concern. If you need any help with installation or have further questions, our support team is here and ready to assist.

Noté 5 sur 5 étoiles

The installation was easy

The installation was easy. I had a question, when I hit the chat button I got a quick response. The next day I received a follow up email asking how it went. I really appreciate the follow up.

19 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

The Office 2024 software was delivered…

The Office 2024 software was delivered promptly, and installation was a breeze. I had a software question, submitted my question in an email and received an answer immediately from James at Software City.

21 novembre 2025
Avis spontané

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