thesomedayco.com Avis 

182
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Bought their LovEarth Ochre Eco Travel Size Yoga Mat and absolutely love it. It's made from rubber tree and jute so it's natural, biodegradable 🥰 and non-toxic. Love that it's rubbery so I don't slip... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Fantastic love, love, love! Fabric is amazing and design and cut is great. Most importantly everything stays in place! Definitely will purchase from you guys again. Being Australian and sustainable is... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The someday co made it really easy to exchange a size. They were responsive, helpful and shipping was pretty fast.

Noté 5 sur 5 étoiles

I'm a yoga teacher, and I was seeking for a long-lasting yoga mat to purchase. I opted to contribute to a small business as I believe that the love and quality far exceed big companies. I've tried... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Maché en ligne
  2. Magasin de vêtements de sport (activewear)
  3. Magasin de surf

Écrit par l'entreprise

Our mission is to rid our the world of ocean plastic


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

182 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,6

Tous les avis

(182)

28 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Love it but a little small 🤏

Really love this set I got. The quality of the product is great, the stitching and fabric, I think I will get a lot of use put of them. I've used them many times already. I would only suggest that may be the crop top runs a little small. I'm between a B and C cup (I breastfeed so it varies 😅) and I got the small. My boobs only just fit but that being said, they are very secure. No chance of a pop out! The little shorties are nice and flattering for my mum tum ☺

3 octobre 2023
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Réponse de thesomedayco.com

Hi Bethan, thank you so much for such a beautiful review! So glad to hear!

Noté 3 sur 5 étoiles

I like my new bathers but..

Both the one piece swimsuit and the bikini top make my breasts look squashed.
The low back on the one piece means they slip off my shoulders.
I like the shorty bottoms. They are tight though

21 septembre 2023
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Réponse de thesomedayco.com

Hi Hannah, thanks for your review - sorry to hear you didn't like the top or the one piece - in future always please feel free to reach out to customercare@thesomedayco.com and we can organise an exchange for something that's better for you! Thanks for your support of our little Aussie biz!

Noté 5 sur 5 étoiles

Love my new swimmers!

Gorgeous products with added bonus of being environmentally sustainable. My swimmers arrived quickly and when I had an issue with sizing, the customer service team went above and beyond to rectify. Thanks Someday Co!

20 septembre 2023
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Réponse de thesomedayco.com

Thanks so much Bec! Great to hear

Noté 5 sur 5 étoiles

Great product

Great product . Great to get a 2 piece with a little more coverage , fun prints and very usable in the surf !

27 août 2023
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Réponse de thesomedayco.com

Thanks so much Anita! Great to hear!

Noté 4 sur 5 étoiles

Bum seem rolls in

Love my one piece only thing the bum cut the hem or seen it rolls in funny doesn’t sit flush it rolls in

8 juillet 2023
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Réponse de thesomedayco.com

Thanks so much for taking the time to leave a review, Elsynda! With a hand wash or two the structure of the fabric and how it sits should change to sit how it dries. Glad you love it!

Noté 5 sur 5 étoiles

I was finding communication hard as it…

I was finding communication hard as it seemed I was not receiving their response. Anyhow Teagan stepped in and kinda helped me privately.
This was muchly appreciated and I managed to have my order sorted.

10 mai 2023
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Réponse de thesomedayco.com

Thanks so much Jenny! Really appreciate it!

Noté 5 sur 5 étoiles

New Flip Flops

Very happy with my new purchase. The rust colour is great goes with everything.
Postage was prompt as well.

20 avril 2023
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Réponse de thesomedayco.com

Thanks so much Jenny! Awesome to hear!

Noté 5 sur 5 étoiles

We have been looking for boardshorts…

We have been looking for boardshorts like this beautiful quality great design with deep pockets and zipper amazing service thank you 😊

16 mars 2023
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Réponse de thesomedayco.com

Thanks so much for your review, Donna! So happy to hear!

Noté 5 sur 5 étoiles

LovEarth Ochre Eco Travel…

Bought their LovEarth Ochre Eco Travel Size Yoga Mat and absolutely love it. It's made from rubber tree and jute so it's natural, biodegradable 🥰 and non-toxic. Love that it's rubbery so I don't slip when using it. When I found out my old foam mat was toxic, I threw it out immediately.

20 avril 2023
Avis spontané
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Réponse de thesomedayco.com

Amazing to hear Nancy, thanks so much for taking the time to review! Love it!

Noté 5 sur 5 étoiles

Perfect shop for Surfwear

The online shop is really beautiful and lovingly designed. Shipping to Germany takes a little longer, but works perfectly and with tracking. I had to re-order a product in a new size and got very kind support from the founder.

21 février 2023
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Réponse de thesomedayco.com

Hi Jessie, thank you so much for this review! We are so glad to hear that : )

Noté 3 sur 5 étoiles

Great shape but see-through :(

The swimmers were a beautiful shape & very flattering, however the peach coloured material is VERY see-through which was pretty embarrassing when I discovered this at a very busy water park with my kids & their friends.

I did try to contact thesomedayco on their customer service email but have received no response to date.

10 février 2023
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Réponse de thesomedayco.com

Hi Bec, thank you for your review - so sorry to hear this about the product... if in doubt always get in touch at customercare@thesomedayco.com and we can find out if something is faulty! We hope we can welcome you back soon!

Hi Bec, thanks for the edit! I just checked our system and we sent a reply to your email on 27th Feb at 6.28am. Please let us know via email if you didn't receive this. Cheers!

Noté 1 sur 5 étoiles

NOT FREE SHIPPING! I paid £52 for shipping to the UK!

I hate writing negative reviews but I don’t want another person to experience this :( I was so sad to learn that my products were stuck at the UK customs and that I was expected to pay over £50 for the so called ‘free international shipping’ of my purchases. After sending a message over Instagram to the company, I was told that this should never have happened as there is a trade agreement. I was left to my own devices to contact border control and relay this information (the company did not intervene to help) I paid the costs to receive the wetsuits as I was told by the UK border office that I can appeal for a refund if there is a trade agreement in place. I had to send evidence twice which cost approx £6 and repeated what that the company had told me regarding the trade agreement/free shipping. The appeal was rejected both times as this was actually not the case. It gets worse…the garments were too small for me. Someday were kind enough to offer an exchange and they kindly extended my return date. However the cost of return was over £20 for unsecured shipping and a lot more for secured. They assured me that the delivery of the exchanged items will be free this time but I lost all trust and could not fathom the idea of losing more money after such a needless financial toll. Although the customer service was nothing but friendly, the fact is I lost money when I shouldn’t have. I would have hoped some kind of gesture from the company would have been extended under the circumstances but this did not happen. Now all I can really do is warn others considering a purchase. When it comes to wetsuits I suggest sticking to a local brand ( Cornwall or Devon if you’re from the UK)

6 mars 2023
Avis spontané
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Réponse de thesomedayco.com

Hi there, we're so sorry you had this experience. While Australia does have a free trade agreement with many western countries, these rules and fees are subject to change at any time and unfortunately are completely out of our hands - our shipping is free, we don't make any money from a customs fee.

This understanding needs to sit with the customer ordering the product from overseas at the time of making the purchase (as outlined in our shipping policy). As you mentioned, our customer service team did their best to assist (we did try and intervene and help with contacting UK customs but to no avail - they simply ignored our three attempts).

We do apologise that you were charged fees by UK customs - unfortunately there was no way we as the sender could have stopped that from occurring. We hope this UK policy changes in the future so you can enjoy international purchases again.

Noté 5 sur 5 étoiles

Amazing Service and even better quality !

I just wanted to say how amazed and impressed I am at the customer service I have received. My order was package with such care and love.
The swimwear is excellent quality and it was delivered so quickly. I’m so excited to wear these with confidence on my holiday. I wouldn’t hesitate to recommend this brand to anyone!

5 mars 2023
Avis spontané
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Réponse de thesomedayco.com

Thank you SO much Katie - what a lovely review!

Noté 5 sur 5 étoiles

I went on measurement chart but the…

I went on measurement chart but the when I received my surf shorties I could have went with S, same with the two piece top I measured and went with the but S would have been better with. But other than that I love them.

3 janvier 2023
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Réponse de thesomedayco.com

Thanks so much for your review Terry!

Noté 5 sur 5 étoiles

Superb service and feedback

Superb service and feedback. Sadly my order has still not arrived so has taken longer than expected but sure it will arrive soon.

4 janvier 2023
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Réponse de thesomedayco.com

Thanks so much Elise! Hoping Aus Post get better at delivery to South Africa asap! Thanks again for your patience and support.

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