Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

The sound cafe are amazing! I needed a replacement AirPod. It’s a perfect product. I was worried it might not pair or it could arrive old. Nothing like that at all. Paired in seconds and it super good... Voir plus

Noté 4 sur 5 étoiles

Ordering and dispatch was great, Only issue was that the website was down for maintenance for a few weeks so not able to order initially.

Noté 5 sur 5 étoiles

I tend to judge a company by how it deals with adversity and when things don’t go as planned. I ordered Apple Gen 4 AirPods case and, unfortunately, received a Gen 3 case. After identifying the error... Voir plus

Noté 5 sur 5 étoiles

A fantastic company to buy from. I bought a 2nd hand replacement AirPod - unfortunately it wasn’t compatible with my charging case so I emailed to explain. I received a very friendly reply almost imme... Voir plus

À propos de l'entreprise

  1. Fournisseur de matériel audiovisuel

Écrit par l'entreprise

The Sound Cafe is the UK’s go-to destination for replacement AirPods and charging cases. Whether you’ve lost a single earbud, damaged your case, or need a cost-effective refurbished option, we make replacing your AirPods simple and affordable. We stock a full range of genuine Apple AirPods, including 2nd, 3rd, and 4th Generation models, plus AirPods Pro (1st and 2nd Gen). Customers can purchase items individually – left AirPod, right AirPod, or charging case – so you only pay for what you need. Our products are available in brand new or professionally refurbished condition, with clear grading so you know exactly what to expect. Every AirPod is tested for sound quality, pairing functionality, and battery performance before dispatch. We offer same-day shipping on weekday orders and free UK delivery as standard, helping you get back to your music faster. At The Sound Cafe, we pride ourselves on transparency, reliability, and excellent customer service. With thousands of happy customers, our reputation is built on delivering quality Apple replacements quickly and hassle-free. Whether you need a single AirPod or a complete set, you can trust us for genuine products, fair pricing, and dependable service.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

85 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

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4,7

Tous les avis

(85)

52 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

The sound cafe are amazing

The sound cafe are amazing! I needed a replacement AirPod. It’s a perfect product. I was worried it might not pair or it could arrive old. Nothing like that at all. Paired in seconds and it super good quality with super speedy postage. Really happy and saved me having to buy a whole new set of AirPods.

26 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

Lost an AirPod when I was out on my…

Lost an AirPod when I was out on my bike, when I got home I looked to see if there were single AirPod replacements. Apple wanted to charge £76 and I would have to wait at least a week. I found the Sound Cafe at the top of a Google search. Ordered replacement, came the next day with instruction leaflet and a link to a troubleshooting video. Works perfectly, so glad I found this site. Would definitely recommend.

11 août 2026
Avis spontané
Noté 5 sur 5 étoiles

Easy to find and quickly dispatched

The information on the website was very clear and I could easily find what I needed. The product was dispatched quickly and arrived with clear instructions about how to start using it. I'm so pleased I didn't have to replace a full set.

2 août 2026
Noté 5 sur 5 étoiles

These guys are great

These guys are great. Exceptional communication and really helpful. They went above and beyond to help with a problem that I had, which was truly appreciated.
Although my problem was not solved, it was not through lack of trying.
I would 100% recommend The Sound Cafe

31 janvier 2026
Noté 5 sur 5 étoiles

Great service

Great service, easy to order replacement AirPod pro, item arrived promptly in great condition, well packaged. Thanks guys!

24 avril 2026
Noté 1 sur 5 étoiles

AirPod would not pair and ‘squealed’ in…

AirPod would not pair and ‘squealed’ in ear

8 avril 2026
Logo de The Sound Cafe

Réponse de The Sound Cafe

Hi Jonny,

We’re really sorry to hear about this - that’s definitely not the experience we want for our customers.

We haven’t received any prior contact regarding this issue, and as your order is still within both our 30-day return period and 3-month warranty, we’d be more than happy to help resolve this for you.

I’ve also reached out to you directly via email to get this sorted as quickly as possible.

Kind regards,
Freddie
The Sound Cafe

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