The Sound Cafe Avis 

Great, fast delivery. Thanks

I lost one ear bud on my morning walk. Having not heard of Sound Cafe before I was a bit sceptical, however after reading reviews & checking them out on trustpilot I ordered my spare earbud. It arrived quickly and was easy to pair with my existing one. 5*

Great website and fast delivery - really impressed

Selection, order and delivery was faultless. However, whilst charging existing airpod pro 2 in new case isn’t a problem, finding the new case in ‘find my’ is just not happening.

Great experience with this website, lost one of my AirPods and was quoted £70 for a replacement through Apple, managed to get it for roughly £50 with 24 hour shipping on here. Looks and performs like brand new and really easy to pair, thanks!

I tend to judge a company by how it deals with adversity and when things don’t go as planned. I ordered Apple Gen 4 AirPods case and, unfortunately, received a Gen 3 case. After identifying the error I e-mailed the team at The Sound Cafe and the matter was resolved immediately. Including a return label for the incorrect items and a first class dispatch of the Gen 4 case I ordered. The customer service and reactions were brilliant and I could not recommend enough.

Straight forward site, found item I wanted, fast delivery, wasn't suitable for me, easy to return and money returned soon after returning

What a great customer service experience I had, particularly so when the product I originally received did not quite work. Yet, on contacting sound cafe they responded within a couple of hours where they helped and supported me to get my AirPod working. We Exchanged about three messages, all answered promptly and by the same customer service agent, they sent me a replacement and all worked. It is hard to get excellent when things go wrong. But they were with me helping and supporting until all was right. That is excellence. I would use sound cafe again and recommend them

My order was easy to do, arrived on time and instructions to set up were straight forward.

Arrived when promised and with a link to instructions for set up. Very pleased with my purchase

I found this company by chance via Google and what a find it’s been! My son lost one of his earbuds and the whole process of getting a replacement was so easy and quick. I needed to check something with Customer Service and Freddie responded so quickly and in such a professional and friendly manner. I’d wholeheartedly recommend The Sound Cafe.

I found this company online. I was missing one airpod left behind in a hotel room. They were able to replace my old airpod with the same original right airpod, brand new at a reasonable price.
Very pleased with the service

I’m so grateful to you for being able to replace my damaged AirPod. At first I couldn’t figure out how to set it up but eventually I managed. Now I have a brand new set thanks to you. Service was great. I recommend highly.

Good service and fast delivery. I needed one AirPod as I lost one of them in a fishing lake and these guys had exactly that. Can’t fault them at all.

Still haven’t recieved my product and it was meant to arrive on the 11th….

Delighted to be able to replace my lost earbud - what a great service! The connection guide is very helpful. I set it up quickly and easily.

Excellent from start to finish
Product is also excellent

Quick fast delivery sadly the device is faulty and sound is muffled when I speak