I have used Thespadr. lift and tight/ firm serum a while back and for some reason, I stopped and probably tried some other expensive cream! But I now realize how effective the lift and firm serum real... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
This company has the worst customer service I have ever experienced. Currently they have not shipped two skincare systems to me but have charged my credit card for them and I can't get any response b... Voir plus
L'entreprise a répondu
Ordering was easy, shipping was quick. The hair serum, shampoo and conditioner seem to be working well. Overall less shedding. Finally a product that works that isn't full of chemicals. Started notici... Voir plus
L'entreprise a répondu
So far love it. My skin feels soft and hydrated and it’s great to use under foundation - you cant even tell I am wearing any. I use numbers 1, 2 and 3 along with the eye serum. I started with just nu... Voir plus
L'entreprise a répondu
3,6
Moyen
795 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 99 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I have to say after trying the serum…
I have to say after trying the serum and moisturizer which is my favorite now BTW I noticed my skin super moisturized and had a beautiful glow I will definitely continue using these products!
1 mars 2026
Avis spontané
Réponse de Thespadr
Hi Vanessa! We are so happy to hear that the moisturizer has become your new favorite! There is nothing better than that "super moisturized" feeling and a beautiful glow to go with it. We are thrilled that you'll be sticking with us!
I like the product
I can definitely feel the moisture barrier in this product and the creepiness definitely improved.
12 mars 2026
Avis spontané
Réponse de Thespadr
Hi Sara! We are so happy to hear that you can feel that moisture barrier working its magic. It is awesome that you're already seeing such a great improvement in the texture of your skin!
Obsessed with this oil cleanser!
Obsessed with this oil cleanser! The Clear & Refresh Cleanser melts away makeup like magic while keeping my skin soft, hydrated, and comfortable. No dryness, no stripping — just clean, moisturized skin. It’s especially great for skin that leans on the drier side. The formula feels nourishing and luxurious, and you only need a small amount each time — a little truly goes a long way! - Gaki.Kouture
30 janvier 2026
Avis spontané
Réponse de Thespadr
Hi Wagaki! We are absolutely thrilled that you're obsessed with the Clear & Refresh Cleanser! It’s so awesome to hear that it's working its "magic" on your makeup while keeping your skin feeling soft and luxurious. We totally agree that a little goes a long way when the formula is that nourishing!
No issues with the process
6 mars 2026
Avis spontané
Réponse de Thespadr
Hi Morgan! We’re so glad to hear that everything went smoothly for you. There’s nothing better than a totally seamless experience from start to finish!
Excellent products 😃
11 mars 2026
Avis spontané
Réponse de Thespadr
Hi Marc! We are so happy to see those emojis! It’s awesome to hear that you’re loving the products, and we really appreciate you taking a second to share the good vibes with us.
The out come of the serum proves what a…
The out come of the serum proves what a great product it is. Fading dark spots and less wrinkles.
9 mars 2026
Avis spontané
Réponse de Thespadr
Hi Cynthia, it’s wonderful to hear that you’re seeing such clear results with the serum! We’re so glad it’s helping to smooth out those wrinkles and fade dark spots, there’s nothing better than a product that truly delivers.
I gave 5 stars due to the ease of…
I gave 5 stars due to the ease of ordering, speed of delivery & the status updates on the delivery. Unfortunately though, I wish to stop any subscriptions there may be, as I will not be purchasing any further products.
Since using the product, I have had & am still having breakouts, which I usually experience when my skin really dries out. So I have stopped using the product, but thank you for the opportunity to try out your product.
22 février 2026
Avis spontané
Réponse de Thespadr
Hi Emma, we really appreciate the 5-star rating for our service and the honest feedback on your experience. We are sorry to hear that the product wasn't the right match for your skin type, but we truly appreciate you giving it a try.
Buyer beware
I ordered this product on Instagram thinking that it was something I would try out and order more of if I wanted. Instead, I was signed up for a subscription, charged a week later for more product and now I have to fight with these people to try to return it because all these product products managed to do was make my face red and irritated and itchy and now I have to pay $10 to try to return more product that I didn’t ask for that I’ve already been charged for again. What a scam.
5 mars 2026
Avis spontané
Réponse de Thespadr
Hi Sheila, we’re truly sorry to hear about your experience and your feedback is very important to us. We’d love the chance to make this right, please reach out anytime at team@thespadr.com, and we’ll do everything we can to help.
Can't speed read
Like i said there are things to read but we all can't be speed readers.
8 octobre 2025
Réponse de Thespadr
Hi Teresa, we completely understand that everyone has their own pace when it's time to review new information. We appreciate the feedback and hope you're able to take everything in at a speed that feels comfortable for you.
Ingredients you can understand and Made in the USA
The company has a good range of products and easy to purchase what you need. I purchased the Age Defying Lift and Tight Serum at a discounted price and received a Youthful Eye Cream as a gift. Thanks for making it so easy to purchase what I need and I already love what it's doing for my skin!
21 février 2026
Avis spontané
Réponse de Thespadr
Hi Elizabeth, it’s wonderful to hear that you’re already seeing results you love! We’re glad the process was smooth and that you're enjoying both the serum and the eye cream. It’s important to us that our products are easy to use in your daily routine.
Worked with me on a purchase I made…
Worked with me on a purchase I made that didn’t work for mr
10 février 2026
Réponse de Thespadr
Hi Dd, it’s great to hear that our team was able to work with you and find a solution that fits. We always want to make sure you're happy with your experience, even when a specific product isn't the perfect match.
I received the Crepe Body Firming Cream…
I received the Crepe Body Firming Cream and I am actually not a huge fan of it. I personally don’t think it absorbs my skin as much as it should or to my liking!
5 novembre 2025
Avis spontané
Réponse de Thespadr
Hi Lindsay, thank you for your feedback! We completely understand every skin type is different. We’ve sent you an email with tips and further support to help you get the most from your product.
Well I just started using the product…
Well I just started using the product so far it's okay
25 février 2026
Avis spontané
Réponse de Thespadr
Hi Brenda, it’s good to hear your first impression is positive so far. We look forward to hearing how it works for you as you continue using it!
I am not a complainer but I wrote you…
I am not a complainer but I wrote you regarding the way the product was shipped I received a generic response but no mention of my concern I actually received two responses but neither addressed my concernl
2 mars 2026
Avis spontané
Réponse de Thespadr
Hi Vennise, thank you for your feedback. We’re very sorry your concern wasn’t properly addressed in the previous responses. We’ve sent you an email with more details to look into the issue and provide assistance. Making this right for you is our top priority, and we truly appreciate your patience.
Customer Service
I placed a substantial order on February 25, 2026. I received a "your order is being processed" auto email shortly after the order was placed. However, I have not heard from this company as to when this order will ship. Customer service matters to me.
4 mars 2026
Avis spontané
Réponse de Thespadr
Hi Shelley, thank you for sharing your feedback. We completely understand how important updates are regarding your order. We’ve sent you an email with the latest status, including your tracking details. We appreciate your patience and are committed to making sure your order reaches you safely and on time.
Age defying life and tight serum
Hi, My experience with The Lift and Tight Serum has been disappointing so far. Keeping in mind that I did not expect an overnight improvement in my skin. Also, I really don't know how long it takes to see actual improvement. Certainly longer than the 'influencers" on your ad. Aside from that, I find the product very drying. OK, I give you that perhaps it is supposed to be in order to 'tighten' those lines. But my skin feels uncomfortably tight. In the AM when I prepare for the day, it is quite impossible to cover my skin with concealer or foundation if I am using that product. So: have I not used it long enough for this 'transformation' that was 'promised' or hinted at? in your ads. I have used this product since it arrived on or about Feb 26th up through today March 4th. It is necessary to use a moisturizer on top of your serum in order to effect a smooth, natural finish to my make up.
28 février 2026
Avis spontané
Réponse de Thespadr
Hi Stephanie, we hear you and really value your feedback. We’ve just sent an email with helpful tips and guidance to get the most out of your products. We’re here to support you every step of the way.
Réponse de Thespadr
Hi Harriet, it is good to know that you appreciated the straightforward approach of our advertisement. We're glad it hit the mark for you!
I have recently started TheSpaDr …
I have recently started TheSpaDr facial program and am pleasantly pleased so far. The lift and tightening can be felt firming my skin within minutes. I am pleased with everything so far and look forward to seeing a more firmer face soon!
2 mars 2026
Avis spontané
Réponse de Thespadr
Hi Stacey, it’s exciting that you can feel that firming sensation so quickly after starting the program. We’re glad the early results are hitting the mark, and we look forward to hearing how things progress for you!
Shipping was quick
Shipping was quick, package included good information about the product and how to use it.
19 février 2026
Avis spontané
Réponse de Thespadr
Hi, it's great that your order arrived so fast. We're glad the extra tips and info in the box were helpful for getting started!
Hyper Potent Dark Circles & Bag Eye Balm
I ordered the Hyper Potent Dark Circles & Bag Eye Balm. I have tried several other products and was hoping this one would help. I have not seen any improvement yet.
18 février 2026
Avis spontané
Réponse de Thespadr
We appreciate your feedback, Polly! We understand your concern when you're hoping to see improvements, especially after trying several different products. Results can take a little time and may vary from person to person. Our team would love to help you get the best experience with your product. Please feel free to reach out to us at team@thespadr.com.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.