Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

I am very disappointed with The SSL Store's affiliate program. After working hard to get my first sale, I finally managed to make a withdrawal. To my surprise, right after I received the money, they d... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

As other comments state the process for obtaining an SSL is extremely complicated. However the customer support is really good. Support agent Tjarda helped me throughout the verification process. The... Voir plus

Noté 1 sur 5 étoiles

Not sure how one reviewer left a five star review - maybe somebody that works for the business ?? Service, support and pretty much everything else is terrible - one star is too much but you cant give... Voir plus

Noté 5 sur 5 étoiles

Mit in tech support is an individual well worthy of praise and acknowledge and one whom the new employees as well as the old ones should look up to as an example of what to strive for when attempting... Voir plus

À propos de l'entreprise

  1. Services aux entreprises

Informations provenant de diverses sources externes

The SSL Store™, the world's leading SSL Certificate Provider, offers trusted SSL Certificates from Symantec, Thawte, Comodo, GeoTrust & RapidSSL at a low cost.


Coordonnées de contact

3,2

Moyen

TrustScore 3 sur 5

50 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Lack of honesty with affiliates: They deleted my account after the first withdrawal.

I am very disappointed with The SSL Store's affiliate program. After working hard to get my first sale, I finally managed to make a withdrawal. To my surprise, right after I received the money, they deleted my affiliate account without any explanation or prior contact. I brought them a customer who would generate commissions for 12 months, but by deleting my account, they kept the remaining 11 months of my hard-earned commissions. This is dishonest and lacks transparency. I do not recommend their affiliate program if you are looking for a serious partnership. They simply take your customers and cut you out of the deal.

19 mars 2025
Avis spontané
Logo de The SSL Store™

Réponse de The SSL Store™

Hi Arlindo,

Thank you for taking the time to leave us a review, we appreciate your feedback as it's what helps us to continue to provide a high level of support and a positive customer experience.

Your case has been escalated directly with our reseller team, and after review we can see that your account is active and you should be able to login to access your orders. It may be that you've tried to login in thesslstore.com, but you need to login using our affiliate login on affiliate.thesslstore.com.

We tried to reach you via phone, but unfortunately the call was unsuccessful. We've instead sent a follow up via email, so that we can answer any further queries and provide any needed assistance. We're here to help!

Our support team are always here to address any concerns that you may have. You can always ask for me (Mia) directly should you contact via phone or chat.

Kind regards,
Mia H.
TheSSLStore

Noté 4 sur 5 étoiles

ok he ji

ok he ji ok he ji

7 mars 2025
Avis spontané
Logo de The SSL Store™

Réponse de The SSL Store™

Hi PWIMS CG!
Thank you so much for leaving us a review! We appreciate you.
Kind regards,
TheSSLStore Team

Noté 5 sur 5 étoiles

The quick response

The quick response

17 février 2025
Avis spontané
Logo de The SSL Store™

Réponse de The SSL Store™

Hi Yauris!
We're so glad to hear that you received quick and helpful support from our customer service team. We're always here to help answer your queries and provide a solution as needed.
We hope you have a wonderful day!
Kind regards,
TheSSLStore Team

Noté 5 sur 5 étoiles

Support is prompt and on point

26 février 2025
Avis spontané
Logo de The SSL Store™

Réponse de The SSL Store™

Hi Pavlos!
Thank you so much for your kind review! We look forward to continuing to work together in the future. If you ever require any further assistance, please don't hesitate to reach out. We appreciate you!
Kind regards,
TheSSLStore Team

Noté 5 sur 5 étoiles

Thanks a lot for the quick support.

28 février 2025
Avis spontané
Logo de The SSL Store™

Réponse de The SSL Store™

Hi Hermant!
Thank you so much for taking the time to leave us a review, we really appreciate it! We're so glad to hear that you received quick support from our team, we're always here to help.
Thank you for your time and your business!
Kind regards,
TheSSLStore Team

Noté 1 sur 5 étoiles

unfortunately cant give 0 stars

unfortunately cant give 0 stars. worst service ever. accountmanagers dont answer - things which were promised were not delivered.

31 octobre 2024
Avis spontané
Logo de The SSL Store™

Réponse de The SSL Store™

Hi Christian!

Thank you so much for taking the time to leave a review, we appreciate and value all of our customers’ feedback, as it’s what helps us to ensure that we can provide high quality support!

We have escalated your case with your Partner Account Manager, and we can see that he has reached out personally to assist you with any queries or concerns that you may have! Please don’t hesitate to reach out again should you require any further assistance in the future, we’re always here to help.
We hope that you have a wonderful day and continue to enjoy being one of our customers.

Kind regards,
Mia
TheSSLStore Team

Noté 1 sur 5 étoiles

Most horrible company ever

Most horrible company ever. Its a big scam overall. Nobody reachable by phone. Ive been running businesses worldwide for so many years and this is by far the worst customer experience.

Just go somewhere else.

1 août 2024
Avis spontané
Noté 3 sur 5 étoiles

Good little store

Good little store, a bit narrow between some isles. Reasonably well stocked for a small store. Staff attention good

3 mars 2024
Avis spontané
Noté 1 sur 5 étoiles

The worst service overall!

The worst service overall,
You will lucky if you will able to issue or reissue certificates on their website. Zero Customer Support,
Cheapssl is better than this bad website!
Not recommended at all!

20 février 2023
Avis spontané
Noté 5 sur 5 étoiles

Samantha did a big help with assisting…

Samantha did a big help with assisting me to complete my application! Unlike other agents, Samantha made sure and communicated with vendor. I hope other agents turns up their standards and do what Samantha did!

8 avril 2021
Avis spontané
Noté 1 sur 5 étoiles

Awful service

Awful service. They are brokers, not issuers. The certificate I got has no "Issuer" and "Issued to" attributes. While this is not a problem in most cases, it is not trusted by some strict services and in our case, we have to bin it.
The issuer said we should contact the reseller and the reseller is not responding either to email, chat, and phones put you in queues or voicemail.

23 février 2021
Avis spontané
Noté 5 sur 5 étoiles

Samantha was great!

Samantha in customer support was outstanding on the phone and using chat for links and docs I needed. I purchased a certificate 3 days ago, but my site was still showing "not secure." First I spent a lot of time with my host provider support, but they couldn't see the problem.
Samantha, however, found it right away (I hadn't uploaded the certificate) and guided me step-by-step to get it done. A few times I was on the edge of getting really frustrated, but her calmness and patience got me through it.
She's super knowledgeable, professional, and extraordinarily patient. Plus, she's able to imagine exactly where the customer is at and what instructions are needed—empathy is her super-power. She should be training other customer service reps everywhere.
Thank you Samantha! You saved my day.

4 février 2021
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus