Excellent customer service from The Tank Shop. There was an issue with my order because the wrong tank was supplied. Once the problem was brought to their attention, they dealt with it extremel... Voir plus
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Tank quality is excellent, a perfect fit as I had limited room. Everything was all sorted in about ten days from order to shipping. The walls of the tank are at least 5mm think so very strong. Looking... Voir plus
L'entreprise a répondu
Communication was very poor although the actual service and delivery was very good. I ordered a water tank in a hurry and The Tank Shop had a short lead time on the website. However, when the confirma... Voir plus
L'entreprise a répondu
Called to ask for advise and sounded like the woman was in bed. Called again to make an order and ask advise, Julie was very vague and actually gave the wrong advise. Consequently the wrong item was... Voir plus
À propos de l'entreprise
- Fournisseur de produits en plastique
- aussi dans
- Fournisseur d'équipements de chauffage
- Fournisseur de matériel pétrolier
Écrit par l'entreprise
The people behind The Tank Shop have over 20 years experience selling tanks online and have built a reputation for value and honest advice. We are proud of our track record and only work with the best manufacturers in the UK & Germany, so you can be sure everything we sell is top quality. There are many online stores around but The Tank Shop is the best! Our goal is to provide the best customer service possible. To this end we contact each and every customer after they have ordered online and go through the delivery process and the next steps in getting your tanks direct to you.
Coordonnées de contact
61 Bridge Street, HR5 3DJ, Kington, Royaume-Uni
- 01544 723013
- hello@thetankshop.co.uk
- thetankshop.co.uk
4,1
Bien
155 avis
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Réponse de The Tank Shop Ltd
Thank you for your excellent review of The Tank Shop Jo. We really appreciate it.
Réponse de The Tank Shop Ltd
Thanks for your excellent review of The Tank Shop
Great customer service
Third time I have used the tank shop and never fail to dissapoint, great service and great customer care.
21 octobre 2022
Réponse de The Tank Shop Ltd
Thanks for your excellent review of The Tank Shop. We hope to be able to supply you again in the near future.
Enduramaxx tank
Great product (enduramaxx tank). Would have given 5 stars but the delivery driver turned up out of the blue when I was several miles away. I did check before buying and was told I’d be contacted prior to delivery but this didn’t happen.
25 octobre 2022
Réponse de The Tank Shop Ltd
Thanks for your review Steve. That is very unusual for an Enduramaxx tank to be delivered without being booked in. We do apologise for this.
Good communication
Good communication, knowledgable and friendly. Great to be able to pick up the ‘phone and discuss requirements.
14 octobre 2022
Réponse de The Tank Shop Ltd
Thanks for your fantastic review Clive
I purchased a single skinned plastic…
I purchased a single skinned plastic tank on-line.I had some issues completing the transaction but I'm not sure whether that was down to the site or my bank.
In any event, the tank arrived as per the delivery schedule with no hitches.
13 octobre 2022
Réponse de The Tank Shop Ltd
Thanks for your review Mr Fellows.
Good price, quick delivery.
28 octobre 2022
Réponse de The Tank Shop Ltd
Thanks for your great review of The Tank Shop
I had an issue with the tank ordered
I had an issue with the tank ordered, the Tank Shop took ownership (Julie) of my problem & sorted it out to a satisfactory conclusion.
24 octobre 2022
Réponse de The Tank Shop Ltd
Thanks so much for your great 5 star review Rob. It was a pleasure to be able to sort out the delivery issue and organise a replacement tank. Hope it goes down well tomorrow 😉
Late delivery but we’re glad it’s here…
Late delivery but we’re glad it’s here looks good we’ll made
27 octobre 2022
Réponse de The Tank Shop Ltd
Thank you for your great review. Sorry that your tank was a little late.
Great experience from order to…
Great experience from order to delivery. Pleasure to deal with. Thankyou
20 octobre 2022
Réponse de The Tank Shop Ltd
Thank you for your excellent review of The Tank Shop. It was a pleasure to deal with you too.
Such a lovely company to deal with
Such a lovely company to deal with. Wasn't being delivered to a regular address and everyone that we spoke to and even the delivery man were absolutely friendly and informative.
15 septembre 2022
Réponse de The Tank Shop Ltd
Thank you for your wonderful review Teresa. You have made me very happy :)
Needed a replacement small part
Needed a replacement small part, very helpful and sent out foc very quickly
13 octobre 2022
Réponse de The Tank Shop Ltd
Thank you for your excellent review of The Tank Shop
My fish's new home !
I chose the tank that suited my requirements.Confirmed my choice over the phone.Paid the invoice online.Spoke to a gentleman from dispatch & arranged a day & time.The tank arrived on time,in fact a touch early.The driver was very helpful & got the tank as near as possible to where it was going.
The whole process was hassle free & will use The Tank Shop again.Thank you.
9 août 2022
Réponse de The Tank Shop Ltd
Excellent; what a great, detailed review Martin. Thank you very much. It means a lot to us. We look forward to supplying you again.
1000L tank for rainwater harvesting
1000L tank for rainwater harvesting. Delivered on-time, great quality
1 septembre 2022
Réponse de The Tank Shop Ltd
Thanks for your fantastic review Ken
Company very easy to deal with
Company very easy to deal with, friendly and efficient
17 septembre 2022
Réponse de The Tank Shop Ltd
Thank you for your excellent review Bob and kind words; always lovely to hear ;)
Réponse de The Tank Shop Ltd
Thank you for your excellent review of The Tank Shop
Tank delivered within a week.
Tank was ordered and delivered inside of a week, great service. The tank was taken down my drive and dropped outside of my garage, so five star on all of that The tank did arrive with quite a few scratches and gouges, but there was a tin of matching spray paint supplied with the tank for touching up so all sorted now. Thank you, Tank Shop for great service.
12 octobre 2022
Réponse de The Tank Shop Ltd
Thanks for your great review.
Sorry to hear that the tank arrived with some scratches. This does occur occasionally during delivery, but very glad you found the spray paint to rectify.
Very happy with purchase
Very happy with purchase
Always someone to answer questions
Very good service
10 octobre 2022
Réponse de The Tank Shop Ltd
Thank you for your fantastic review Leeanne. We’re very pleased to hear your great comments.
Good web site
Good web site, easy to purchase and very good information regarding expected delivery & actual delivery transit.
14 octobre 2022
Réponse de The Tank Shop Ltd
Thank you for your excellent review of The Tank Shop
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