Excellent customer service from The Tank Shop. There was an issue with my order because the wrong tank was supplied. Once the problem was brought to their attention, they dealt with it extremel... Voir plus
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Tank quality is excellent, a perfect fit as I had limited room. Everything was all sorted in about ten days from order to shipping. The walls of the tank are at least 5mm think so very strong. Looking... Voir plus
L'entreprise a répondu
Communication was very poor although the actual service and delivery was very good. I ordered a water tank in a hurry and The Tank Shop had a short lead time on the website. However, when the confirma... Voir plus
L'entreprise a répondu
Called to ask for advise and sounded like the woman was in bed. Called again to make an order and ask advise, Julie was very vague and actually gave the wrong advise. Consequently the wrong item was... Voir plus
À propos de l'entreprise
- Fournisseur de produits en plastique
- aussi dans
- Fournisseur d'équipements de chauffage
- Fournisseur de matériel pétrolier
Écrit par l'entreprise
The people behind The Tank Shop have over 20 years experience selling tanks online and have built a reputation for value and honest advice. We are proud of our track record and only work with the best manufacturers in the UK & Germany, so you can be sure everything we sell is top quality. There are many online stores around but The Tank Shop is the best! Our goal is to provide the best customer service possible. To this end we contact each and every customer after they have ordered online and go through the delivery process and the next steps in getting your tanks direct to you.
Coordonnées de contact
61 Bridge Street, HR5 3DJ, Kington, Royaume-Uni
- 01544 723013
- hello@thetankshop.co.uk
- thetankshop.co.uk
4,1
Bien
155 avis
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Great price and service
26 août 2022
Réponse de The Tank Shop Ltd
Thanks you for your fantastic review!
Rain Water Harvesting
Tank quality is excellent, a perfect fit as I had limited room. Everything was all sorted in about ten days from order to shipping. The walls of the tank are at least 5mm think so very strong. Looking forward to catching 1000l of rain water now. The guy who delivered the tank was also excellent and very accommodating given the awkward location where we live. Communication from the Tank shop and logistics great as it all kept me in the loop.
7 septembre 2022
Réponse de The Tank Shop Ltd
Thank you for fabulous review! We love to hear such positive comments about the entire order right through to delivery.
Massive tank
Good communication, product arrived on time, well packaged.
Not used tank yet but it seems very sturdy and should do the rain harvesting I need.
Thank you
7 septembre 2022
Réponse de The Tank Shop Ltd
Thank you for your excellent review of The Tank Shop
Straightforward tank delivery
Straightforward tank delivery. Would have liked more info on tank outlet connection options.
6 septembre 2022
Réponse de The Tank Shop Ltd
Thanks for your review. We’ll look into your comment regarding the information on the outlet connections and improve if possible
The driver was very good
6 septembre 2022
Réponse de The Tank Shop Ltd
Thank you for your 5 star review Martin
Excellent service
Excellent service and excellent communication. What a change to use a company you can rely on !!
Would definitely recommend.
18 août 2022
Réponse de The Tank Shop Ltd
Thank you for your amazing review! We love to hear these words! We hope that you are happy with your Atlantis oil tank for many years to come.
Réponse de The Tank Shop Ltd
Thank you very much for your excellent review of The Tank Shop. We hope your Atlantis oil tank will serve you well for many years.
Réponse de The Tank Shop Ltd
Thanks for your excellent review. We're very happy to hear that you are pleased with your Carbery tank.
Réponse de The Tank Shop Ltd
Thanks for leaving us this great review. We’re pleased to hear you are happy with your Enduramaxx tank.
Great service from Jamie and Julie
Great service. Julie and Jamie really helped me out and even sourced the right tap for me to use with it. The Tank was delivered today and I need another, so will definitely go back to the guys. Steve Smith
3 août 2022
Réponse de The Tank Shop Ltd
Thanks for your excellent review Steve. We were very happy to source the correct tap for you. It’s added to the website now and others are buying it too! We look forward to helping you again soon.
Water tank
Tank is fine, but the outlet fitting was snapped off and stuffed behind the plastic wrap.
2 août 2022
Oil tank purchased
Great service! From the point of the enquiry through to the delivery! Very helpful and would well recommend! Thank you
1 août 2022
Réponse de The Tank Shop Ltd
Thanks for your excellent review Andy. We’re very happy to hear that you are very pleased with the service and supply of your oil tank. We hope to be able to help you again in the future.
Excellent service
Excellent service, from initial phone call, correct online purchasing link and delivery updates.
Julie was very courteous and efficient.
30 juillet 2022
Avis spontané
Réponse de The Tank Shop Ltd
Thank you very much for you lovely review Neil. We’re very glad that you were pleased with our service. Have a great weekend.
Excellent service just poor communication
Communication was very poor although the actual service and delivery was very good. I ordered a water tank in a hurry and The Tank Shop had a short lead time on the website. However, when the confirmation came through the delivery date was over 2 weeks away. This was brought forward when I spoke to them, but then heard nothing. Chased again and the delivery just arrived with no communication. Luckily we were in to receive it.
27 juillet 2022
Réponse de The Tank Shop Ltd
Thanks for your review. I am slightly confused as every product page has a lead time on it. For the product that you ordered our website does advertise 5-8 working days. You ordered on the weekend, your order processed on the Monday and an email confirming your tank would be delivered on or before a certain date (which was within the lead time). You then called to say you needed it quicker; which we then arranged for you. Delivery was made actually then made within 5 days.
Perhaps you didn't receive our emails; we sent 2 to you keeping you informed.
The factory logistics should have contacted you to book in the delivery. We are sorry if this didn't happen (very unusual).
Great product and great service
Great quality water tank that I used as a water butt to squeeze into a narrow gap. When I needed a water tap fitting for the tank, service was polite and prompt.
27 juillet 2022
Réponse de The Tank Shop Ltd
Thanks for your fantastic 5 star review Ian
Good price great service delivered well…
Good price great service delivered well before expected perfect for what I want.
21 juillet 2022
Réponse de The Tank Shop Ltd
Excellent review; thank you so much Kevin. The Tank Shop really appreciate your fantastic 5 star review!
Waste oil tank
Excellent customer service as I ordered the wrong tank which was swiftly changed thanks
16 juillet 2022
Réponse de The Tank Shop Ltd
Thank you for your excellent 5 star review of The Tank Shop. We're all human and mistakes happen, so we were very happy to arrange for your tank to be swapped.
Very efficient service
6 juillet 2022
Réponse de The Tank Shop Ltd
Thanks for leaving us this fantastic review Rod. Hope your oil tank gives you many many years of service
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