Excellent customer service from The Tank Shop. There was an issue with my order because the wrong tank was supplied. Once the problem was brought to their attention, they dealt with it extremel... Voir plus
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Tank quality is excellent, a perfect fit as I had limited room. Everything was all sorted in about ten days from order to shipping. The walls of the tank are at least 5mm think so very strong. Looking... Voir plus
L'entreprise a répondu
Communication was very poor although the actual service and delivery was very good. I ordered a water tank in a hurry and The Tank Shop had a short lead time on the website. However, when the confirma... Voir plus
L'entreprise a répondu
Called to ask for advise and sounded like the woman was in bed. Called again to make an order and ask advise, Julie was very vague and actually gave the wrong advise. Consequently the wrong item was... Voir plus
À propos de l'entreprise
- Fournisseur de produits en plastique
- aussi dans
- Fournisseur d'équipements de chauffage
- Fournisseur de matériel pétrolier
Écrit par l'entreprise
The people behind The Tank Shop have over 20 years experience selling tanks online and have built a reputation for value and honest advice. We are proud of our track record and only work with the best manufacturers in the UK & Germany, so you can be sure everything we sell is top quality. There are many online stores around but The Tank Shop is the best! Our goal is to provide the best customer service possible. To this end we contact each and every customer after they have ordered online and go through the delivery process and the next steps in getting your tanks direct to you.
Coordonnées de contact
61 Bridge Street, HR5 3DJ, Kington, Royaume-Uni
- 01544 723013
- hello@thetankshop.co.uk
- thetankshop.co.uk
4,1
Bien
155 avis
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Réponse de The Tank Shop Ltd
Thank you Les for your excellent review of The Tank Shop.
Réponse de The Tank Shop Ltd
Thanks for your excellent 5 star review Sal. It was a pleasure to be able to help you with your order and look forward to working with you again soon.
A pleasure doing business with a…
A pleasure doing business with a company that delivers when they say. Good communication!!
22 juin 2022
Réponse de The Tank Shop Ltd
We really do try to communicate with our customers to keep them updated on their orders progress. This is a great review to receive which proves we doing it right!! Many thanks Alastair
It was easy to order
It was easy to order, the product was good quality and far cheaper than other quotes I had received
21 juin 2022
Réponse de The Tank Shop Ltd
Great 5 star review Stephen. Thank you very much. We love to hear that you are pleased with the tank and service you received from us here at The Tank Shop
The tank shop
Unavoidable long wait time due to unprecedented demand,but very pleased that we made this choice.Excellent product,great value for money and wonderful customer service,thankyou to everybody concerned.
20 juin 2022
Réponse de The Tank Shop Ltd
Thank you for your fantastic review Peter. We're very pleased to hear that you are pleased with the tank and very happy to hear that we have met (or perhaps even exceeded) your expectations of customer service.
Quick and friendly service kept me…
Quick and friendly service kept me informed of relevant information would recommend the tank shop very highly
18 juin 2022
Réponse de The Tank Shop Ltd
Thank you very much Gordon for your excellent 5 star review of The Tank Shop! I remember your order well and very pleased everything went to plan for you.
The tank came as promised
The tank came as promised - We were informed of the timing a couple of days before, and we were given an accurate time in the morning so we could be ready to unload the tank when it arrived.
7 juin 2022
Réponse de The Tank Shop Ltd
Thank you for excellent 5 star review of The Tank Shop. We hope your Enduramaxx water tank gives you many years of service.
Good purchase
Good purchase, arranged delivery date before purchased via email and duly arrived when it was supposed to. Would buy from The Tank Shop again.
25 mai 2022
Réponse de The Tank Shop Ltd
Thank you Duncan for your excellent 5 star review of The Tank Shop
Timing of delivery good.However the…
Timing of delivery good.However the tail lift on the delivery van was too small for the tank and I had to unload it manually.
25 mai 2022
Réponse de The Tank Shop Ltd
I'm sorry to hear this Ifor. A tail lift was requested for your order and your tank should was small enough to be on one. I have checked with distributor and it appears that due to your remote location a smaller van was chosen to make your delivery rather than a lorry with a standard tail lift. I am sorry that on this occasion we were unable to deliver on a tail lift.
Réponse de The Tank Shop Ltd
Thank you very much for your excellent The Tank Shop review Paul
Great service.
24 mai 2022
Réponse de The Tank Shop Ltd
Thanks very much for your 5 star review of The Tank Shop Brian
excellent service all round
24 mai 2022
Réponse de The Tank Shop Ltd
Thank you for your excellent review Gareth. We look forward to working with you again.
Good advice over the phone
Good advice over the phone, everything as expected when delivered.
21 mai 2022
Réponse de The Tank Shop Ltd
Thanks for your excellent The Tank Shop review James. All the best with your rainwater harvesting.
Satisfied customer
There was initially a hiccup with the delivery time for the product we ordered but the person dealing with us quickly advised of an alternative product which was slightly more expensive but could be delivered immediately. Due to the inconvenience and the additional cost The Tank Shop offered us some discount on the proposed replacement product and once we had paid the difference the tank was delivered within a couple of days and we are very happy with the product.
17 mai 2022
Réponse de The Tank Shop Ltd
Thank you for your 5 star review. It is really appreciated, especially as we had stock issues. The demand for diesel tanks has been huge so stock and lead time from most manufacturers has been greatly affected. Thank you very much for your understanding.
Thankyou Tank shop
Thankyou Tank shop. Your customer service is excellent, I could not find the option I required on the website but after one phonecall website was updated with the availability to order the tank exactly how I wanted. Brilliant 👌
10 mai 2022
Réponse de The Tank Shop Ltd
Thanks Anna! Love your review! We are always happy to add new products to the website if we think they will be of use for other customers. Really very happy to help.
Quick efficient service
3 mai 2022
Réponse de The Tank Shop Ltd
Thank you for your excellent review of The Tank Shop Gary
Very pleased with the the tank had a…
Very pleased with the the tank had a issue with the delivery but was sorted very quickly and efficiently
2 mai 2022
Réponse de The Tank Shop Ltd
Thanks for your great Tank Shop review John
No communication!…
Schedules a delivery then doesn’t deliver! Thanks for wasting my time!
28 avril 2022
Avis spontané
Réponse de The Tank Shop Ltd
Dear Peter
Your order was scheduled for today and unfortunately the tank has not arrived; the reason why we do not currently know. We have been communicating with you today via email and will continue to determine the reason and do our very best to get the tank to you tomorrow.
We will be in touch again tomorrow when the haulier confirms what has happened and the actions that will be taken to resolve your delivery.
Tricky but successful tank delivery
Had a bit of a delay with delivery, but to be fair that was mainly due to our difficult location. Very pleased that it all arrived safely in the end and thanks to Jamie for his excellent email communication and getting things sorted out promptly.
27 avril 2022
Réponse de The Tank Shop Ltd
Thank you Helen for your honest and informative review.
Réponse de The Tank Shop Ltd
Thank you for your great review of The Tank Shop Adrian
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