These guys are great to deal with and have an extremely 'user-friendly' website for placing orders. We've had 3 experiences so far and each time they include a 'freebie' product to try out. A great ma... Voir plus
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Lisez les avis des autres
I received my parcel from the local post office but it appeared to be partly open. On investigating further at home some of my items had obviously fallen out in the transit. One phone call to Thetford... Voir plus
Website easy to navigate. The shopping process and the processing is seamless. Communication is well done for each stage of the process. Postage is always quick. Will continue to use the site. Keep an... Voir plus
I would have given a 5 star rating but I received an email saying my order was complete. This I was informed was as it had left Thetford, I believe that this should be managed differently as the infer... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Thetford is a world market leader in mobile sanitation, refrigeration, cooking appliances, external doors and toilet care and maintenance products designed for the camping, caravan and RV market. At Thetford we have a passion for all things involving leisure, camping, travel and adventure. Our high quality, innovative products provide our customers the ability to enjoy the comforts of home on the road. Because your journey is our journey.
Coordonnées de contact
130-132 Freight Drive, 3062, Somerton, Australie
- 03 9358 0700
- infoaus@thetford.com.au
- thetford.com.au
4,5
Excellent
545 avis
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Les gens ont aussi consulté
Great Company
I received my parcel from the local post office but it appeared to be partly open. On investigating further at home some of my items had obviously fallen out in the transit. One phone call to Thetford and without hesitation Thetford sent me another package with my missing items. A great company to deal with. Thank you
19 mai 2025
Thoroughly recommended! Understanding & informative.
After dealing with other companies and having limited success we were fortunate to contact Thetford. We found them to be extremely helpful -they identified the issue in the gas grill on our stove, we delivered our van to them & they fixed the problem. We found the staff to be very helpful, informative, understanding and sympathetic to our issue. We thoroughly recommend Thetford.
13 janvier 2026
Avis spontané
Being kept up to date on my order
4 janvier 2026
Great customer service
Great customer service, quick delivery. Very happy with customer service.
8 décembre 2025
helpful staff
14 décembre 2025
Absolutely outrageous and beyond…
Absolutely outrageous and beyond disappointing!
I shattered the glass of my Thetford Topline 902 induction hob, and to my shock, there is no replacement glass available. For any premium induction hob from brands like Bosch or Siemens, you can easily order a spare glass. But here? Nothing! Instead, I’m forced to buy an entirely new unit (1000€+) This is utterly unacceptable and downright unbelievable!
13 décembre 2025
Avis spontané
Quick and easy
1 décembre 2025
Delay on supply but once in stock fast delivery
Waited 5 months for a fixing plate to come into stock which really surprised me. However once in stock in early December the order and delivery process was very good.
2 décembre 2025
Aqua Kem Blue Sachets
Great product (only one that works), competitive price with a bonus, what is not to like.
The option of PayPAl payment would have made the transaction a little more simple though.
27 novembre 2025
Availability of parts makes the product…
Availability of parts makes the product great.
19 novembre 2025
Great service
Great service. Efficient. Fridge was packed extremely well. Very happy. 😊
13 novembre 2025
Very helpful when I asked questions…
Very helpful when I asked questions about the product,
5 novembre 2025
Goods have not had time to be delivered
Goods have not been delivered. No point asking for feedback before delivery truck arrives. This is just silly.
27 octobre 2025
Disgusted with your service
The Fed X delivery made no effort to let me know they had arrived to deliver my parcel, instead they they left a card instructing me to go and collect it from a shop 20 mins away each direction.
Upon my collecting the parcel, I was asked for ID which I provided and then asked to sign for it! I am furious with this service, I paid to have it delivered and that is what I expect! I don’t expect to run around wasting my time doing the job FedX couldn’t be bothered to do
15 octobre 2025
Delivery was fast and got exactly what…
Delivery was fast and got exactly what was ordered with a bonus gift. Thanks 😁
10 octobre 2025
Had the worst experience with Thetford…
Had the worst experience with Thetford , put a new fridge in our van $4100 fitted, and the after sales service is terrible, take your money and then it is your problem, 8 days in a caravan park with no fridge till it was resolved
8 octobre 2025
Avis spontané
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