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Lisez les avis des autres

Noté 1 sur 5 étoiles

I’ve bought underwear from underdays on a few occasions now. The stitching of the underwear has come apart in 4+ of the garments I bought in exactly the same place. Initially I thought it was just a o... Voir plus

Noté 5 sur 5 étoiles

I have converted all my underwear to Underdays - I wont buy any other brand. My favorite is the Everyday High Waisted: I love the fabric, they don’t ride up, they are very comfortable and lightweigh... Voir plus

Noté 5 sur 5 étoiles

Underdays underwear are the only brand I’ve been wearing for years since they launched. They are comfortable, don’t roll up or get stuck. They use high quality materials and you can feel the differenc... Voir plus

Noté 5 sur 5 étoiles

Buttery soft. Great customer service! My order shipped fast, and the product speaks for itself. As someone who has had a hard time finding “the perfect replacement” for a full drawer refresh, I’ve t... Voir plus

À propos de l'entreprise

  1. Magasin de sous-vêtements

Écrit par l'entreprise

Underdays is an underwear brand that is redefining underwear through wellness. We started with a simple belief: anything that touches your most intimate parts should never be an afterthought. You shouldn’t have to choose between comfort, style, or health, so we reimagined underwear with you in mind. At Underdays, self-care is built into everything we do. We’re led by women, designed with our community, and backed by science. From fabric to fit, every every choice is intentional. Our pieces are made with breathable materials, OEKO-TEX® certified and free from anything harmful. Always soft. Always flattering. Made to move with you. This is underwear that becomes a ritual. Never an afterthought.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

195 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 86 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

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4,5

Tous les avis

(195)

167 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Love the high waisted knickers!

Absolutely love these knickers! Bought some a few weeks ago to try and have already reordered. I like a high waisted brief and these are great - just the right amount of fabric and not too mumsy!

Please make more colours!

15 février 2026
Avis spontané
Noté 1 sur 5 étoiles

Order never sent

I made an order a week ago and still have no news about the parcel or any answers from the company. I am going to cancel the payment right now, and I advise to not buy with them.

31 janvier 2026
Avis spontané
Logo de Underdays

Réponse de Underdays

Hi! Thank you for your feedback, and we’re very sorry for the delay.

Please contact our Customer Service Team and they will be able to assist you: team@theunderdays.com

Best, The Underdays Team

Noté 1 sur 5 étoiles

I reviewed in September 2025 to say how…

I reviewed in September 2025 to say how annoying it is to finally find a good fitting Cheeky and to be told that sizes XL and Xxl in any colour are out of stock 6 months. Now been nearly a year. Why do you keep advertising all sizes when you clearly have NO intention of stocking XL or XXL in cheeky in any colour! Just say you don’t stock those sizes any more. Stop saying you are waiting for stock and stop telling me you can offer me a different style in XL when it’s the cheeky I want

17 janvier 2026
Avis spontané
Logo de Underdays

Réponse de Underdays

Hi Alison,

Thank you for sharing your feedback with us.

We wanted to let you know that the Everyday Cheeky in Black (XL) is currently available. We completely understand how disappointing it is when the style you love isn’t in stock in your size, and we’re actively working to improve availability.

We recommend signing up to our newsletter to be the first to know when restocks happen.

Best, The Underdays Team

Noté 1 sur 5 étoiles

Ordered a gift from Underdays before…

Ordered a gift from Underdays before Christmas - the tracking displayed it delivered to a different building in my area but one I can't access.

Queried this through their WhatsApp AI - and it has been telling me to wait for weeks. Cant find another way to contact them. Huge mess around.

19 décembre 2025
Avis spontané
Logo de Underdays

Réponse de Underdays

Hi Jake! Thank you for your feedback, and we’re sorry for the frustration caused.

Please contact our Customer Service Team and they will be able to assist you: team@theunderdays.com

Best, The Underdays Team

Noté 5 sur 5 étoiles

Love these pants

Love these pants. I’ve bought them for all my daughters as well as replacing my own knicker drawer with them! Cannot recommend them more highly.

13 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Wonderful knickers

Wonderful knickers, excellent customer service! I had seen a few adverts for Underdays before I decided to place an order. I’m so glad I did! The material feels lovely, the colours are pretty, and the fit is fabulous. I also like that they make several styles, to fit a wide range of preference and size. The size guidance is also accurate - the medium size recommended fits me perfectly. Every time I order, I add another pair - I’ve gone from an order for two pairs, to three, and now to four! The packaging is compact, (fits through the letter box) easy to recycle, and the shipping is very quick. So far, I am impressed.

6 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

I'm out of pocket because of your packing error

I ordered 3 work out thongs. 2 in green and one in black.
Only 2 thongs were delivered.
I immediately sent a message and photo to Underdays assuming it had been a packing error (I also double checked my order)
Underdays took a while to get back to me and concluded that the items were packed correctly.
I haven't had an apology, I haven't had a refund for the missing item and I haven't had a response on if they will sent me the item that is missing.
Quality of product is ok, I thought it would be thicker material, not sure how long they will last

8 décembre 2025
Avis spontané
Logo de Underdays

Réponse de Underdays

Hi PKM! Thank you for your feedback, and we’re sorry for the frustration caused.

Our customer service team has been in touch with you via email and is working to resolve this as quickly as possible.

Best, The Underdays Team

Noté 5 sur 5 étoiles

so…adorable love them x

Bought some a year ago xx going away so bought the week set x love them so much got daughter in laws some for their stockings this Christmas .. they love them too x

26 décembre 2025
Noté 5 sur 5 étoiles

I absolutely love underdays underwear

I absolutely love underdays underwear. I have 6 underwear and 2 tank tops. I have worn them to work, to run half marathons, workout in. They are so comfortable and so soft. Please do not hesitate to purchase!

Caroline Wilson
I share regularly on my social media the brands I love and underdays is one of them.

30 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Love the pants

Love the pants! My daughter loves the pants and steals mine…. Comfy, soft and great fitting.

29 décembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Had an email to invite refer a friend…

Had an email to invite refer a friend offer, 20% off for my friend and a £10 reward for me, I have used the company before and very happy with the products and service. I duly followed the instructions, and forwarded the link on to a friend, unfortunately the link did not work, my friend contacted underdays to help resolve this, to no avail. I then contacted customer service for my friend, and had the same, what felt like a cut and pasted reply. I repeated instructions but that still did not work. I am still waiting for a reply from customer services , after 5 working days, their agreed response time is 3 working days. This is a real shame as they have lost two customers. And could have been such a better experience.

18 décembre 2025
Avis spontané
Logo de Underdays

Réponse de Underdays

Hi Alan! Thank you for your feedback, and we’re sorry for the frustration caused.

Our customer service team has been in touch with you via email and is working to resolve this as quickly as possible.

Best, The Underdays Team

Noté 5 sur 5 étoiles

I truly believe these pants changed my…

I truly believe these pants changed my life. With a job in the fitness industry I used to constantly carry spare underwear with me in case I got too sweaty or uncomfortable or I just didn’t wear any which always didn’t work long term. With Underdays I don’t have to worry about anything, the workout underwear are perfect for me and the fit is always perfect.

16 décembre 2025
Avis spontané

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