The Wasabi Company Avis 

26
TrustScore 4.5 sur 5

4,3

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Simply can't rave enough about our recent first purchase from this marvellous supplier!! We eat lots of sushi but only now could it be considered authentic thanks to The Wasabi Company!! We will no... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I ordered fresh finger limes, yuzu fruit and a buddas hand. All were of beautiful quality. I also ordered a finger lime plant. This exceeded our expectations. Looking forward to planting it o... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

Ordered express delivery Friday morning 9am . Nothing in confirmation email about when it will be delivered. Saw nothing on website about it either . Called on Monday and was told will arrive Tuesday... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I fully recommend the Wasabi Company for its superior choice of products and excellent service. I suggest you all try the wasabi mustard - but be prepared for the full wasabi hit! Amazing! Fresh fl... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Épicerie japonaise spécialisée
  2. Traiteur
  3. Épicerie japonaise
  4. Grossiste de produits
  5. Magasin de fournitures pour restaurant
  6. Magasin de produits alimentaires en gros

Écrit par l'entreprise

The Wasabi Company grows fresh wasabi in the UK and supplies top chefs with not only wasabi but all Japanese Ingredients, in turn making these same products available on our website for you to enjoy at home. Whether you want to try fresh wasabi for the first time, begin to grow your own at home, discover the best soy sauces, ponzus, mirins and vinegars available or add some beautiful items to your kitchen collection we believe we have the best products available at affordable prices. We also have our own range of original products we have developed including wasabi & yuzu mayonnaises & mustards, soy sauces, wasabi vodka, yuzucello and much more which we are proud to say have won us 21 Great Taste gold stars.


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

26 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,3

Tous les avis

(26)

6 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great place to buy Wasabi

Bought plants back in April and they are doing really well

14 avril 2023
Avis spontané
Logo de The Wasabi Company

Réponse de The Wasabi Company

That's great to hear, hope you have some amazing wasabi is a year or so! Don't forget you can trim off some leaves and stems as it grows and use them in salads & sandwiches :)

Noté 5 sur 5 étoiles

The products are of such good quality

The products are of such good quality, you can tell the difference, great flavours, and the miso is so delicious I could eat it straight out of the tub. Delivered very promptly, I have been ordering for a while now, all first class.

2 mars 2023
Avis spontané
Logo de The Wasabi Company

Réponse de The Wasabi Company

Thank you Paula, we are delighted you are enjoying the products!

Noté 5 sur 5 étoiles

Ninja (amazing) customer service

I have to say that Chris and his team are really quite amazing at customer service. His courier let him down (totally not his fault) and so he sent out now one, but TWO replacement orders to make sure I get the items in time. He followed up with me constantly to make sure I was happy and basically mad a crappy situation into a good one. Ninja customer satisfaction skills. Thank you Chris

18 février 2022
Avis spontané
Logo de The Wasabi Company

Réponse de The Wasabi Company

Thanks for the great feedback Lee, Chris is indeed a ninja in customer service and his dedication and enthusiasm is a great representation of our core values :) enjoy the goodies!

Noté 5 sur 5 étoiles

I love this company

I love this company! Sorted all my presents for impossible to buy foodies. Beautifully packaged as well.

11 décembre 2021
Avis spontané
Logo de The Wasabi Company

Réponse de The Wasabi Company

Thank you for the lovely feedback, presents for the foodies in your life are our speciality :)

Noté 5 sur 5 étoiles

Delighted with both product and service from The Wasabi Company.

I bought a a Yuzu tree from The Wasabi Company. For the size of the tree the price was excellent, and I'm confident that what I have bought is a genuine Yuzu, so many advertised as Yuzu trees are not. The tree arrived in excellent condition, big, healthy and bursting with new growth. It was packed very safely and securely, and anchored in it's box, so it couldn't move around and get damaged whilst in transit, which is vital for safe transportation of live plants. Providing a next day delivery service was the icing on the cake. I highly recommend The Wasabi Company and would certainly buy from them in the future.

2 juin 2021
Avis spontané
Logo de The Wasabi Company

Réponse de The Wasabi Company

Thanks for your review Ian, so pleased you are happy with the Yuzu tree and our service - hope it's flourishing :)

Noté 3 sur 5 étoiles

Delivery unclear

Ordered express delivery Friday morning 9am . Nothing in confirmation email about when it will be delivered. Saw nothing on website about it either . Called on Monday and was told will arrive Tuesday as they don’t post on Fridays . Was apparently written in small print which I didn’t see at any stage of order process. So didn’t line up well with my Saturday sashimi.
Product is ok though and company genuine

19 août 2019
Avis spontané
Logo de The Wasabi Company

Réponse de The Wasabi Company

This is a very late reply (nearly 3 years) but we are just getting started with Trust Pilot and wanted to assure any readers out there that we have a 1-2 day Express Delivery service with DHL available alongside our standard Royal Mail service, all delivery details are now clearly stated on our website. This review is 100% correct in that orders that include fresh produce received after 11am on a Thursday do not get sent until Monday because we cannot guarantee them arriving in the condition we want you to receive them. We have updated all the information on the website to clearly underline this, sorry for the inconvenience we caused you.

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus