Fantastic company to deal with, always kept informed as orders process from start to finish. Customer service is second to none compared to some other stores..my go to every time..
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Lisez les avis des autres
Great independent company. 24 hour shipping with great care taken in packaging keeping your action figures in mint condition. Super friendly customer service, Matt goes out of his way to offer any hel... Voir plus
Absolutely brilliant experience with these guys and they're usually first to have Star Wars TVC in-stock in the UK. My go to every time 5 ⭐⭐⭐⭐⭐
Excellent service, any questions answered quickly and puts my mind at ease Exceptional packaging and some of the fastest deliveries ive ever got! Also deals in items you wouldnt normally get o... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
I’m a independent Retailer that has been a collector for 20 years plus, I collect or have collected over the years – Movie weapons & props, WWF Hasbro’s, WCW Galoobs carded and loose, Elites, AEW, MOTU, Star wars, Karate kid, TMNT, wrestling belts, basketball signed jerseys and so much more and below you can see some of my collection Now we offer a service to you all, of the above and more, with the Modern, Retro Toys, Signed Memorabilia, Neca – Mezco- Super 7 & Movie props Replica stores We understand the need for purchases to be wrapped well and cared for before leaving us to there new home
Coordonnées de contact
8 Dunbar Court, KETTERING, NORTHANTS, NN15 5DN, Kettering, Royaume-Uni
- 07826525861
- matt@thewhole-shebang.co.uk
- thewhole-shebang.co.uk
4,8
Excellent
413 avis
Demande des avis aux clients
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A répondu à 100 % de ses avis négatifs
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Top merchants for memorabilia
Great selection of merchandise. Very competitive prices. Doll delivered very quickly and well packed. Highly recommended!
31 mai 2025
Five Stars.
31 mai 2025
Perfect record with these guys so far
Perfect record with these guys so far - started using them this year and they've gotten my Marvel figures before anyone else has so........keep it up.
31 mai 2025
Definitely the whole shebang!
Matt is a great man who will help you!! Love dealing with these guys!!
31 mai 2025
Top class as always
Always a great service. Really appreciate them stocking items that are hard to get outside of the US and keeping prices fair.
31 mai 2025
Awesome service
Great price, great service and fast delivery. Product arrived well packaged and as described. Highly recommend
20 mai 2025
Avis spontané
Quick, Friendly and Secure
Delivery was quick and very well packaged.
Also I emailed one of the team to enquire about a release date for the item in question as it was pre-order and received a direct response within an hour or so. Item arrived 2 days after dispatch.
Would definitely use again and have already spotted my next pre-order. We need more places like The Whole Shebang!
17 mai 2025
Avis spontané
Hassle Free Collecting!
I’ve been a collector for years and there are only two places I order from that give me a no worry and hassle free experience. The Whole Shebang are one of those! They keep things simple and the included delivery means you don’t have to worry about what your basket is going to be as a total. Also if your an in box collector they will do there best to provide you with great packaging.
Highly recommend these guys to all you collectors out there!
Thank you for your continued and caring business.
1 mai 2025
Damaged figure
I get a figurine that has damage on the inside, the box is taped, tyrip is loose and plastic is broke. And they acuse me off that i did this on my own. Awful!! Last time i ordered here! Already the shipment was 25 pounds extra, and it was already 25 pounds in the start. Total of 50 pounds for shipping, unfortunately oké i take it but not extra shipping and a "bad figurine", that is to much! If the figurine was good inside the box no problem for one time.
Customer is not king here, the company is. Waited for 4 months and now i feel that i have nothing.......with the marv neca figure😢 that is not new figurine like they said it would.
Only thing they said send it back, but is not possible from the netherlands it costs me again 25 pounds, i already paid 50 pounds in total for delivery. Bad service....
And they told me on instagram they ship often to the netherlands🙄.....euhmm not i guess......if you buy a figurine as collector it must be new and good, not hooked up. I sent them movies and pictures they have proof but talking only about the shipment costs and acuse me that i did it myself😵💫🫨.
It's about the FIGURINE!
* also an update then:
They take a lot of time to react but not for a solution for the customer. Make a fool of yourself..... >>
"If it’s damaged it’s on us"
<< They said this at instagram in january before i ordered i asked.
It is damaged so????🙄
3 mai 2025
Avis spontané
Réponse de The whole Shebang
Lets tell the truth here shall we - If we could attach your emails we would but there is no option for this, the reason you have left this review is because you got custom charges of 20 euros which you think you don't have to pay from the UK to Netherlands delivery, like we said we don't make these rules on custom charges we put a value low to help out with the amount you get charged by your countries customs (the key word being your countries customs) we have no say in this, then you claim we sent you a damaged figure when we wouldn't pay your custom fees. Your exact words were why doesn't the custom charge come out of the delivery cost you paid, we pay courier cost, cover for your item being shipped to you and the custom charge is on you to pay as it was explained when you first messaged us because there is not enough in that courier cost we charge to cover all you want, hence we said custom charges are for you too pay like any other company would say. We offered a refund if you can return the item which you didn't want to do, we only send out new items our customers know this, unless they are stated in the description, your item was brand new and sealed as all Neca items are, you have only ordered once from us and this is the order and from our past experience with one time buyers from abroad there is always drama to get items free or discounted because of the customs fees you have to pay it always seem they try to recover them through us - I can now see why alot of UK companies don't want to ship abroad anymore
courier costs we charged were £25 for delivery and cover your item so your claim of 45 is custom fees on top is not part of what we charged its your countries charges for importing items (you seem not to understand this)
* update seems a bit tit for tat now this is the last we will say on this as it just gets silly going backwards and forwards, the figure was never mentioned until we responded to his email saying that the custom charges are his to pay not us as he was told in the first place, as we said above the figure was new and undamaged when it left us as we check them over and the customer confirmed no damage to outer box so the figure is now a issue now he threats didn't work and he still had to pay his custom charges. The customer has edited his post multiple times so some of responses may not make sense to his post, perhaps next time you import something you understand the import costs that were laid out to you in black and white
This shop is always excellent
This shop is always excellent, easy to deal with, helpful, and good prices.
1 mai 2025
Amazing
Top class service my new go 2 4 toys 🧸
Made a mistake and sent me wrong figure but then sent me correct one and insisted I keep both as an apology! A true gentleman and my thanks 2 you! 🫡
1 mai 2025
Réponse de The whole Shebang
hello you sent us a email at 10am this morning regarding this I responded to you at1:10pm this afternoon said we will look into this for you (check your junk folder) we need a bit more than a few hours to look into this for you
Updated - customer received there item but unfortunately we sent the white version not the colour one so we are sending the colour version for free for our mess up, we have made contact with the customer now via email, hopefully this will be sorted out for the customer very soon
McFarlane Collector Edition: Deadshot *PLATINUM*
Excellent deliver though Royal Mail! Prompt and secure! Parcel was wrapped smooth and kept me happy!
McFarlane Collector Edition: Deadshot within Platinum rouges suit came through surprising which I completely love it!!
Thank you The Whole Shebang! 🤗
1 mai 2025
Avis spontané
The Whole Shebang Delivers a Perfect Collector’s Experience
The Whole Shebang is hands down one of the best places to buy collectables toys. I ordered The Star Wars: Acolyte figure pack, and the experience was flawless. Shipping was fast, packaging was secure, and every figure arrived in mint condition.
Very Impressive Business, great communication, reliable service, and exactly what was promised. If you're a collector, this is the place to shop. Highly recommend!
5 février 2025
Avis spontané
Very easy to order and a quick response.
31 mars 2025
they have great customer servise helpful
31 mars 2025
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