The Wine Flyer Avis 

8 382
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

We ordered a 12-bottle Malbec mixed case, using up some of our Avios for most of the cost. The wine arrived quickly and we're very pleased with the quality of the wines we've tried so far. One critici... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The whole process was smooth and the wine arrived much quicker than expected. My hub doesn't like the websites security though.

Noté 5 sur 5 étoiles

Selecting and ordering the wine was very easy. Delivery was very quick, the courier arrived within the given delivery window and treated the box with respect. The bottles were superbly packed for... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ordered wine at the weekend,it was delivered 48 hours later,considering we live at the top of Scotland, that was impressive. I had a problem applying a bonus voucher, within 90 mins of the next work... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Caviste
  2. Club d'œnologie

Écrit par l'entreprise

Our best experiences of wine are so often related to those moments we've all had when travelling, whether in a restaurant in a far away city or a visit to vineyard. At The Wine Flyer, we know that the right wine can transport you out of the moment, back to those memories. Our mission is to make the products you experience during your travels, whether onboard a British Airways flight or at the destination, accessible to everyone, all the time. Using our experience of selecting and serving in the airline environment, with it's limited space to store products and the impact of altitude on taste, we have curated an edit of wines, beers, spirits, and non-alcoholic drinks that provides something for everyone. Many of our products are served on, or exclusive to British Airways, some are selected to complement and some are recognisable well-loved brands like Whispering Angel, Moet and Penfolds. And by choosing to get your wine, beer, spirits and non-alcohol drinks from The Wine Flyer, you can collect Avios at unparalleled rates that speed up that next getaway.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

8 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(8 382)

1 852 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great selection of wines and very speedy delivery

The selection of wine is great . The delivery is very quick . We used our avois to reduce the price greatly.

29 juin 2026
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Réponse de The Wine Flyer

Thank you for taking the time to leave your feedback.


We're delighted to hear that you're enjoying the wine selection and that your deliveries have been arriving so quickly. It's also great to know that you were able to use your Avios to make your purchase even better value.

We really appreciate your support and hope you continue to enjoy exploring our range of wines. 🙂 Ellie

Noté 5 sur 5 étoiles

Arrived undamaged.

28 juin 2026
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Réponse de The Wine Flyer

I'm pleased to hear that your order has arrived safely and undamaged.
Enjoy! 🙂

Noté 5 sur 5 étoiles

There is a good choice of wine

There is a good choice of wine; all of which is good. I have never had a bottle I did not like. Everything well packaged and delivery swift. I ordered my last batch on Sunday and received the next day.

28 juin 2026
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Réponse de The Wine Flyer

Thank you so much for taking the time to leave such a wonderful review.

We're delighted to hear that you've enjoyed the selection of wines and that you've never received a bottle you didn't like. It's also great to know that your orders have arrived well packaged and that our delivery service has been so quick for you.
We really appreciate your continued support and hope you enjoy your latest batch just as much as the previous ones! Ellie

Noté 5 sur 5 étoiles

Arrived promptly

Arrived promptly. Good selection of wines at a good price.

27 juin 2026
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Réponse de The Wine Flyer

We're delighted to hear that your order arrived promptly and that you're enjoying the selection of wines. It's great to know that you've found them to be good value for money as well. 🙂 

We really appreciate your support and hope you continue to enjoy exploring our range. Ellie

Noté 5 sur 5 étoiles

The wine arrived on time as specified

The wine arrived on time as specified. I have tried a couple of your wines and they are excellent and of very high quality. Many thanks and will be ordering again.

27 juin 2026
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Réponse de The Wine Flyer

We're delighted to hear that your wine arrived on time and that you've enjoyed the bottles you've tried so far. It's fantastic to know that you've found the wines to be of such high quality.
Thank you for your kind words and support. We look forward to welcoming you back for your next order soon! 🙂 Ellie

Noté 1 sur 5 étoiles

Where are my British Grand Prix tickets

Where are my British Grand Prix tickets
Only ever winners are promoters networking crowd.

26 juin 2026
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Réponse de The Wine Flyer

Hi David,

I want to reassure you that the winner was a regular customer and was genuinely thrilled to receive their prize.

There has been no promotional activity involving the winner of this competition, or any other competition we have run. If you review our Instagram page, you will see that we have not published any posts promoting the winner or using the prize for commercial gain.

Once again, while I understand your disappointment at not being selected as the winner, the suggestion that the competition was not conducted fairly, or that it was run for improper commercial purposes, is unjustified and unfair.

If you wish to discuss how we find a winner by all means respond to the email I have sent and I will be more than happy to arrange a call.

Kind regards

Noté 5 sur 5 étoiles

Wine & Avios

Good range, good prices. Prompt delivery and well packaged!

23 juin 2026
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Réponse de The Wine Flyer

Thank you for your lovely feedback. We're delighted to hear that you were pleased with our range of wines, competitive prices, and prompt delivery service. It's also great to know that your order arrived well packaged and in perfect condition. 🙂 

We really appreciate you taking the time to share your experience and hope to welcome you back again soon. Ellie

Noté 5 sur 5 étoiles

Quality wines delivered quickly

Quality wines delivered quickly. What’s more to want

26 juin 2026
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Réponse de The Wine Flyer

Thank you for the wonderful review! We're so pleased to hear you enjoyed the quality of our wines and that your delivery arrived quickly. Comments like yours make our day. We hope you enjoy every bottle and look forward to serving you again soon. Cheers! 🍷😊

Kind Regards,
Michaela.

Noté 4 sur 5 étoiles

Good range... But

Good range. Excellent delivery. Tricky website when it comes to paying with Avios.

25 juin 2026
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Réponse de The Wine Flyer

Thank you for your feedback! 

We're delighted to hear you enjoyed the range and found the delivery excellent. We appreciate your comments about using Avios on the website, and we'll make sure your feedback is shared with the relevant team as we continue working to improve the experience. We hope to welcome you again soon! 😊

Kind Regards,
Michaela.

Noté 5 sur 5 étoiles
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Réponse de The Wine Flyer

Thank you for your feedback. We're delighted to hear that you were pleased with the prompt delivery and the quality of the wine. We appreciate your support and look forward to serving you again soon. Cheers! 🙂 Ellie

Noté 5 sur 5 étoiles

Good fast on time deliver

Good fast on time deliver

24 juin 2026
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Réponse de The Wine Flyer

Thank you so much for your kind review!


We’re really pleased to hear your delivery arrived quickly and right on time—that’s exactly what we aim for.


We appreciate you taking the time to share your experience and hope to see you again soon!

Kind Regards,
Michaela.

Noté 5 sur 5 étoiles

Very easy to order and very quick to…

Very easy to order and very quick to deliver, nice wines, good service

24 juin 2026
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Réponse de The Wine Flyer

Thank you so much for your kind review!


We’re really pleased to hear you found the ordering process easy, the delivery quick, and that you’re enjoying the wines. It’s great to know our service is hitting the mark too—that’s exactly what we aim for.


We really appreciate you taking the time to share your experience and hope to see you back again soon!


Thanks,
Michaela.

Noté 5 sur 5 étoiles

Easy to place an order

Easy to place an order. Prompt delivery

16 juin 2026
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Réponse de The Wine Flyer

Thank you so much for your lovely review!


We’re really pleased to hear you found the ordering process easy and that your delivery arrived promptly—just what we like to hear.


We appreciate you taking the time to share your experience and hope to welcome you back again soon!


Thanks, 
Michaela.

Noté 5 sur 5 étoiles

An excellent offer

An excellent order offer but I had an issue with delivery costs so I contacted Customer Service who were very helpful. Vicki went above and beyond to help me.

29 juin 2026
Avis spontané
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Réponse de The Wine Flyer

Thank you so much for your lovely feedback!


We’re really glad you enjoyed the offer, and it’s great to hear our Customer Service team could help resolve the delivery cost issue for you. We’ll be sure to pass your kind words on to Vicki they’ll be delighted to know their support made such a difference.


We really appreciate you taking the time to share your experience and hope you enjoy your order!


Kind regards,
Michaela.

Noté 5 sur 5 étoiles

Simple order arrived in quick time

Simple order arrived in quick time , no dramas

24 juin 2026
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Réponse de The Wine Flyer

Thank you so much for your kind review!


We’re really pleased to hear your order arrived quickly and everything went smoothly—that’s exactly the experience we aim to provide. 


We look forward to helping with your next order soon.

Thanks,
Michaela.

Noté 5 sur 5 étoiles

Outstanding Service

Service is outstanding and I’ve now locked into a selection of wines that I really enjoy. I’ve found the Bread & Butter selection excellent and the selection of New Zealand Sauvignons are always drinkable

23 juin 2026
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Réponse de The Wine Flyer

Thank you so much for your lovely feedback!


We’re delighted to hear you’re enjoying the service and have found a selection of wines you really love—that’s exactly what we aim for. It’s great to know the Bread & Butter range has been a hit, and we couldn’t agree more about those New Zealand Sauvignons—always such reliable crowd-pleasers.


We really appreciate you taking the time to share your experience, and we look forward to helping you discover even more favourites in the future!

Thanks,
Michaela.

Noté 5 sur 5 étoiles

Excellent wine offers at the right…

Excellent wine offers at the right price and super quick delivery, cannot fault it.

19 juin 2026
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Réponse de The Wine Flyer

Thank you so much for your kind review! We’re delighted to hear that you’re pleased with both our wine offers and the speedy delivery.


Your feedback really means a lot to us, and we look forward to welcoming you back soon.

Kind Regards,
Michaela.

Noté 5 sur 5 étoiles

Very fast and efficient service

Very fast and efficient service. Easy to use web site.

20 juin 2026
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Réponse de The Wine Flyer

Thank you for your kind words! 😊 We’re delighted to hear you found our service fast and efficient—that’s exactly what we aim for. Enjoy your wine, and we hope to welcome you back again soon! 🍷

Michaela.

Noté 4 sur 5 étoiles

The Wine I received is very nice

The Wine I received is very nice. Something to look forward to each month. However, it seems I am getting the same wine each month.

19 juin 2026
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Réponse de The Wine Flyer

Thank you for your feedback! 😊 We’re so glad you’re enjoying the wines each month—that’s exactly what we love to hear.


We’re sorry to hear it feels like you’re receiving the same one, though. That’s certainly not the experience we aim for, and we appreciate you bringing it to our attention. We have fed this back to the team as although some repeats can be expected we certainly want to keep the excitement of trying new varieties.


Here’s to many more exciting bottles ahead!

Michaela.

Noté 5 sur 5 étoiles

Order was delivered with minimum fuss.

Order was delivered with minimum fuss.

23 juin 2026
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Réponse de The Wine Flyer

Thank you for your feedback! 😊 We’re glad to hear your order arrived smoothly and hassle-free. That’s exactly the experience we aim for—enjoy, and we hope to see you again soon!

Michaela.

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