They advertised the School Admin course for West Yorkshire, which I signed up for. Then my pre-assessment was stopped halfway through. Then I get an email for a Level 2 TA course which is not what I... Voir plus
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Lisez les avis des autres
My experience with think employment was very positive one. I have learned so many new things by doing a childcare course. The most I liked was the program flexible, very handy where I work with, no pr... Voir plus
L'entreprise a répondu
Thank you for the experience! My tutor Adele is a wonderful person, always available to help and provide the support needed. I learnt so many new things, the platform was easy to navigate through, a... Voir plus
L'entreprise a répondu
Thanks to Gill for getting me onto the HGV course so quickly and making the whole process smooth from the start. Also a massive thank you to my two tutors, Graham and Richard both were knowledgeable,... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Centre d'entraînement
- Centre de formation pour adultes
- Fournisseur de services d'éducation et d'orientation professionnelle
- Établissement d'enseignement supérieur
- Centre de formation à distance
- Centre de formation
Écrit par l'entreprise
Think Employment provide free online courses for adults in the UK. We specialise in education with our flagship courses; Level 2 Teaching Assistant Course and Level 2 Childcare. We also have over 20 years helping people achieve qualifications in Functional Skills Maths Level 2 and Functional Skills English Level 2.
Coordonnées de contact
140 Victoria Street South, DN31 1NX, Grimsby, Royaume-Uni
- 01472 493000
- hello@thinkemployment.com
- thinkemployment.com
4,5
Excellent
667 avis
A répondu à 92 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
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Positive!
Overall, I had a great experience with Think Employment.
I enrolled in the Level 3 Data Analytics course, which was very well run considering it’s fully remote. The enrolment process was straightforward, the live sessions were well organised, and the timetable was thoughtfully planned. The online platform isn’t great, but it keeps all the information in one place — and it’s clear that improvements are being made all the time.
The course provides a solid starting point for anyone looking to move into data analytics. It covers different areas and quite practical if you have never use any of the tools.
Our tutor, Andy, was highly experienced and knowledgeable in the subject. He was patient when answering questions during the live sessions and provided excellent support afterwards as well.
Career Advisor Matt was also very responsive to emails and supportive throughout the course. (Although I did find that some tutors were not as strong as others.)
My only suggestion would be to make the assessment information a little clearer at the start of the course. It would also be great to have a WhatsApp group or similar platform so that learners can communicate and support each other. (This may have changed since I joined, but at the time there wasn’t any communication set up between learners.)
It’s fantastic that the course is completely free, and the learners were all enthusiastic and motivated. People from different backgrounds and age groups came together to learn, which was truly inspiring to see.
16 octobre 2025
Réponse : Think Employment
Hi Jessy
Thank you so much for sharing such a wonderfully detailed review of your "great experience" with Think Employment.
We are thrilled to hear that you found the Level 3 Data Analytics course to be so well-run, especially in a fully remote format. It's great to know you found the enrolment process straightforward and the sessions and timetable well-organised.
We're particularly delighted to read your fantastic feedback about your tutor, Andy. We agree he is highly experienced, and it's brilliant to hear how patient and supportive you found him, both during live sessions and afterwards. We'll also be sure to pass on your kind words to Career Advisor Matt about his responsiveness and support. It's lovely to hear you found the learning environment inspiring, with enthusiastic learners from all backgrounds.
We also truly appreciate your constructive feedback. We're glad you've noticed that we're continually making improvements to the online platform. Your comments about tutor consistency, making assessment information more transparent at the outset, and exploring options for learner-to-learner communication (such as a WhatsApp group) are incredibly valuable. We will certainly pass these suggestions on to the relevant teams for review, as we are continually seeking ways to enhance our service.
Thank you again for your thoughtful feedback and for choosing Think Employment.
The Think Employment Team
Waste of time and public funds
Wasted so much time on it! Signed up for a course SEN. Once funding obtained, I was left alone with the digital course, kept submitting my assignments for several weeks, but no one was checking on the other side. No feedback, no meaningful communication, just automated reminders.
I thought it must be a scam and eventually gave up! The online course itself is repetitive and bland, it feels like a copy-and-paste job.
15 octobre 2025
Avis spontané
Réponse : Think Employment
Hi Diana
Thank you for your feedback and for taking the time to speak with our team regarding your experience. As discussed, we have taken your concerns on board and provided the details of the appropriate external complaints process, as requested.
The Think Employment Team
So glad I found this course!!
Knowledgeable and informative sign up process. Explained in great detail their expectations of learners and also what support would be available. Plenty of opportunities to state what support may or may not be needed and reassured that at any point can reach out. Flexible timetable, my only negative was that although the timetable is flexible, there is a order to which the sessions have to be completed and this was not made clear until the phone call. It is absolutely reasonable and made very clear before you commit, this would be my only negative. The tutors are friendly and explain everything very clearly. Made me feel very comfortable during the sessions and supported which helped me to overcome anxiety around speaking out to other learners.
7 octobre 2025
Avis spontané
Réponse : Think Employment
Hi Steph
Thank you for your detailed and thoughtful review.
We're delighted you found the sign-up process informative and that our tutors have made you feel so comfortable and supported in your sessions. We will certainly pass on your kind words to the team.
We also appreciate your valuable feedback regarding the order of the flexible sessions and will use it to improve our process for future learners. It's wonderful to hear about your positive experience, and we wish you the very best as you continue your course.
The Think Employment Team
Although I haven't yet completed my…
Although I haven't yet completed my course, I cannot fault Think Employment for the service they are already provided. Any and all queries have been answered and resolved within 24-48 hours, the staff are kind, friendly and attentive to any questions or ideas you input in lessons, overall they have created a very welcoming environment.
I had a family emergency on my original start date, I rang Think Employment as well as sent an email explaining the situation and my apologies, I found they were more than accommodating and ensured I felt at ease with the solution. Again an amazing service provided.
10 octobre 2025
Avis spontané
Réponse : Think Employment
Thank you so much for taking the time to leave such a wonderful review, especially while you're still in the process of completing your course.
We are delighted to hear that you cannot fault the service provided by Think Employment. It's fantastic to know that your queries have been resolved promptly and that you've found our staff to be kind, friendly, and attentive, creating a very welcoming environment.
We were particularly pleased to read your comments about how we handled your family emergency. We understand that unexpected life events happen, and our priority is to be as accommodating and supportive as possible for our learners. We're very glad we could provide a solution that put you at ease during a difficult time.
We will be sure to share your lovely feedback with the team, as it serves as a great affirmation of the supportive environment we strive to create.
We wish you all the very best with the rest of your studies.
The Think Employment Team
Oliver Cheetham is a legend!
Started my journey with think employment in January of 2025. In my very first Zoom class, the tutor (Oliver Cheetham) made everyone feel so relaxed as most of us were coming from different sectors.
Oliver's classes were always fun, there was no question you could not ask. He gave everyone the freedom to express and made learning a new skill pleasurable.
7 janvier 2025
Avis spontané
Réponse : Think Employment
Hi Bassey
Thank you for this fantastic review!
We are delighted to hear that your tutor, Oliver Cheetham, made you feel at ease and made learning a new skill a pleasurable experience. Creating a supportive, learner-centric environment is incredibly important to us.
We will be sure to share your fantastic feedback with Oliver.
Thanks again, and we wish you every success.
The Think Employment Team
Réponse : Think Employment
Many thanks for the review.
The Think Employment Team.
It was very good I learnt a lot in…
It was very good I learnt a lot in short time, I know it was a bit stressful in terms of trying to catch up with live sessions and assignment, but the tutors were very professional and kind especially Alice.
1 octobre 2025
Avis spontané
Réponse : Think Employment
Hi Alaa
Thank you for your review! We're thrilled you learned a lot and that our tutors, especially Alice, were so professional and kind. We'll be sure to pass on your praise.
We appreciate your feedback on the stress of catching up. It is valuable, as we always aim to provide flexible and accessible education and support to our learners.
Thanks again, and we wish you every success.
The Think Employment Team
Best learning experience
I would like to say that my Career Action Coach , Shan truly made my deaf learning journey so beautiful. Right from the start , through middle and even towards end of the course review , her calls gave me so much motivation. I had many confusions and worries about my mental health , and my learning during the course but Shan patiently guided me through every single one . I must say Shan has an outstanding communication skills, incredibly patient, and very supportive personality. She has the gift of making people feel special heard and values. I am so grateful for everything she has done for me Thank you Think employment.
29 septembre 2025
Avis spontané
Réponse : Think Employment
Hi Z Maroof Khan
Thank you so much for sharing such a heartfelt and wonderful review of your experience with us.
We are absolutely delighted to hear about the incredible support you received from Shan. It is truly heartwarming to know that she made your "deaf learning journey so beautiful."
Your feedback about how her motivational calls, patience, and guidance helped you through your confusion and worries is incredibly valuable. We are so proud to have team members like Shan who, as you so perfectly put it, have "the gift of making people feel special heard and values." Providing this kind of dedicated, one-on-one support is central to our mission.
We will ensure that this fantastic feedback is passed directly to Shan; we know she will be thrilled to hear about the profound impact she had.
Thank you once again for taking the time to share your story. We are so grateful for your kind words.
The Think Employment Team
Both tutors are very knowledgeable and…
Both tutors are very knowledgeable and engaging, some of the content could be improved, but on the whole so far it has been good
26 septembre 2025
Avis spontané
Réponse : Think Employment
Hi Alex
Thank you for sharing your feedback with us.
We are delighted to hear that you find our tutors very knowledgeable and engaging, as we are committed to delivering high educational standards. We also appreciate your comments regarding the course content; these are valuable as we continually work to update and refine our curricula.
We're glad that you are having a good experience overall and wish you the best with the remainder of your course.
The Think Employment Team
my experience on hgv
my experience on hgv training is fantastic.
if unsure they do there best to try and explain it in a more understanding way.
26 août 2025
Avis spontané
Réponse : Think Employment
Hi Byron
Thank you for your fantastic review!
We're so glad you had a great experience with our HGV training programme. We are particularly pleased that you found our team so supportive; this reflects our commitment to a learner-centric approach.
We wish you the very best of luck on the road!
The Think Employment Team
brilliant hgv programme
The hgv programme is amazing and the staff are very helpful
26 septembre 2025
Avis spontané
Réponse : Think Employment
Hi Mikey
Thank you for your fantastic review! We're thrilled you found the HGV programme amazing and our staff so helpful. We wish you all the best on the road!
The Think Employment Team
… the best experience I had.
That was a great opportunity to reach out, and was the best experience I had. The learning schedule is well organised and insightful. The teachers are deferential, regardful and amazingly helpful. I truly enjoyed the program and learnt loads of insights. I must very much thank my teachers Andy and Tim for delivering the course in excellence.
25 septembre 2025
Avis spontané
Réponse : Think Employment
Hi Madame
Thank you so much for your wonderful feedback!
We are absolutely delighted to hear that you had the best experience with us and found the learning schedule to be well-organised and insightful. It is particularly rewarding to hear your high praise for our teachers.
We will be sure to pass on your very kind words and special thanks to Andy and Tim for their excellent course delivery.
We wish you all the very best for the future.
The Think Employment Team
Professional, practical, and genuinely supportive tutors.
I have just completed the Level 2 Teaching Assistant course with Think Employment and I am genuinely impressed. The content is clear, relevant, and very easy to follow. Tutors are supportive, responsive, and provide constructive feedback that actually helps you improve. The online platform is easy to navigate, deadlines are reasonable, and the learning resources are practical and up-to-date.
I finished the course feeling confident, better organised, and ready to support learning effectively. Excellent value, excellent guidance, and excellent outcomes. I would happily recommend Think Employment to anyone wanting to gain new qualification or to upgrade existing one.
Thank you 😊
12 septembre 2025
Réponse : Think Employment
Hi Rositsa
Thank you so much for leaving such a wonderful and detailed review!
We are absolutely thrilled to hear how impressed you were with your Level 2 Teaching Assistant course. It's fantastic that you found the content clear and relevant, and that our tutors were supportive and provided constructive feedback to help you improve.
Hearing that you finished the course feeling confident and ready to support learning effectively is the best outcome we could hope for. We truly appreciate your high praise and kind recommendation.
We wish you every success in your Teaching Assistant career!
The Think Employment Team
Great support and guidance!
I’ve had a fantastic experience with Think Employment—from my very first call with Andrea to the ongoing support I received from my tutor, Adele. Adele was incredibly responsive, whenever I had a question, she replied promptly and pointed me in the right direction. Thanks to her guidance, and efficient marking, I was able to complete my qualification well ahead of the planned end date. Andrea was also brilliant, offering helpful advice and suggestions that supported me in getting a job offer.
The learning material could do with an update and maybe some more interactive content, but I managed to get what I needed from the course thanks to Adele and Andrea's advice and support.
12 septembre 2025
Avis spontané
Réponse : Think Employment
Hi Clare
Thank you so much for sharing your fantastic experience with us!
We are thrilled to hear about the brilliant support and guidance you received from both Andrea and your tutor, Adele. It's wonderful that their help enabled you to complete your qualification early and secure a job offer – congratulations! We will be sure to pass your very kind words on to them both.
We also appreciate your feedback on the learning materials; we are always looking for ways to improve our courses, so we will certainly take your suggestions on board.
Thank you again for your review, and we wish you all the very best in your new role!
The Think Employment Team
Great classes and tutors, frustrating marking process
I have just completed my level 3 bootcamp TA course, I absolutely loved my experience the classes were very informative and hearing different perspectives in the group discussions help to add an extra element of flare. It was intense and assignments took a lot of time and effort but I feel I have gained a lot of knowledge and understanding for the role I want to apply for. Unfortunately I have had to knock a star off as the marking process of assignments is frustrating to say the least. My tutor has been great always responsive when I need her and supportive, as have all 3 of the ladies who run the classes, their interactions and informative teacher methods have been so well received, however there are 51 assignments to complete in total (which I have completed in my time frame) and I have only had 9 marked, the last one being 3 months ago. I feel this is not a reflection on my tutor but on their overall work load- running the classes, marking a lot of students at the same time and answering various quires just makes it impossible for them to keep up. It is frustrating as a student as if corrections are needed it makes it much harder to complete if it has been months since that specific topic was covered In a class, also why set end dates if the course it’s self can’t keep up? I think they maybe need to rethink their marking system as it seem unfair on both the tutors and the students.
11 septembre 2025
Avis spontané
Réponse : Think Employment
Hi Gina
Thank you for sharing such a thoughtful and comprehensive review.
We are absolutely delighted to hear that you loved your experience and found the classes so informative. It's fantastic that the group discussions were a highlight for you and that you feel you've gained significant knowledge for your future career. We're also very proud of our tutors, so it's wonderful to know you found the team so supportive and their teaching methods so effective. We will be sure to pass on your kind words.
At the same time, we sincerely apologise for the frustration the marking process has caused. We completely agree that timely feedback is crucial for learning, and we are very sorry for the significant delay you have experienced.
Your feedback on the structure of the marking system is incredibly valuable, and we want to assure you that we take your comments on board as we continually review our processes to better support both our students and our tutors.
Thank you again for your balanced feedback. We are so glad you had a positive learning experience overall, and we wish you every success in your future career.
The Think Employment Team
The tutors are great. Marking takes a long time.
The tutors are great! Alice is a joy to listen to when she delivers her sessions. The content is ok but I think the sessions could be shorter as they do spend a lot of time on some areas that seemed to be a bit over the top. So many people on the sessions so the Q&A sections could take a very long time. The course is very intense and sometimes not the 16 weeks as advertised (12 weeks for some cohorts). On the whole a good course though.
My biggest gripe is the marking...This has no reflection on Alice she must have so many people to be marking for alongside delivering sessions. BUT I finished the course and questions by the deadline of 30th March. I am still having work marked 6 months later. I am very lucky that my employer is understanding.
10 septembre 2025
Avis spontané
Réponse : Think Employment
Hi Sarah
Thank you for taking the time to leave such a detailed and honest review.
We are so pleased to hear that you found our tutors to be great, and it's wonderful to know that you enjoyed Alice's sessions. We will certainly pass your lovely feedback on to her.
We also appreciate you sharing your thoughts on the session length and, most importantly, the marking timescales. We sincerely apologise for the significant delay you have experienced in receiving your marked work; this is not the standard we aim for, and we completely understand your frustration.
We take all your comments on board, as this feedback is invaluable in helping us to review and improve our services.
Thank you again for your review. We are glad that, on the whole, you found it to be a good course, and we wish you all the best.
The Think Employment Team
My Experience with Think Employment.
My experience has been nothing but top quality. Anthony Bennett has been the light in the darkness.
He has consitently been keeping in contact with me on a regular basis, but not only that he has been maintaining contact but the informing of recruiter events is top tier.
One example is how there was a cyber security event, and anthony gave me every bit of advice on how to maximise my potential for employment.
I have nothing but goid things to say about Anthony Bennett and I hope anyone under his tutoring has a wonderful experimce as I did.
Mr Reid
25 septembre 2024
Avis spontané
Réponse : Think Employment
Dear Mr Reid,
Thank you for your fantastic review!
We're thrilled to hear you've had a 'top quality' experience and appreciate your incredible feedback for Anthony Bennett. It's wonderful that his consistent support and advice for recruiter events have been so valuable in helping you maximise your employment potential.
We will be sure to pass your very kind words on to him.
Wishing you every success in your future career.
The Think Employment Team
L3 Teaching assistant
I am currently completing a level 3 qualification in teaching assistant. I am really enjoying the course and have found all of my lessons to be informative and highly engaging, and very well structured. Louise, Alice and Emma who run the sessions are amazing!! They are friendly, approachable, and always happy to answer any questions or concerns as well us keeping everyone engaged. The course is very intense as it is a bootcamp but it is definitely worth doing highly recommend!! 😁
4 septembre 2025
Avis spontané
Réponse : Think Employment
Hi Anam
Thank you for your fantastic review and high recommendation!
We're so glad you are enjoying the Teaching Assistant bootcamp and finding the lessons engaging and informative. It is wonderful to receive such high praise for Louise, Alice, and Emma; we pride ourselves on having a friendly, approachable, and supportive team.
We will be sure to pass your lovely comments on to them. We wish you the very best as you complete your qualification!
The Think Employment Team
Amazing course
I was apprehensive when I started this course with it all being online and wasn’t sure on what support I would get. Within the first week I was given a great tutor Amiee who helped me every step of the way. Nothing was ever too for her and always went above and beyond. It wasn’t an easy course and with illnesses, toddler and a full time job it was hard at times and wanted to give up but yet I always had the support from Aimee!
Would highly recommend this course!
1 septembre 2025
Avis spontané
Réponse : Think Employment
Thank you for sharing such a heartfelt and positive review!
We understand being apprehensive about online learning, so it's wonderful to hear that your tutor, Amiee, provided such fantastic support. We aim to offer flexible education that meets the needs of learners from all backgrounds, especially those juggling work and family life.
We are incredibly proud that Amiee's encouragement helped you persevere through the challenging moments. Hearing that she went above and beyond means a great deal to us. We will certainly pass your lovely comments on to her.
Thank you again for your high recommendation, and we wish you every success in the future.
The Think Employment Team
Great experience
I recently went through the Think Employment HGV course, and it was a very good experience. I’d like to praise a few people who stood out during my journey. One of them was Gill, a lady from recruitment, who was one of the most helpful people I’ve ever dealt with – very informative, polite, and supportive throughout the whole course.
I’d also like to mention Richard and Graham, both of whom were great. Richard especially provided me with such a wealth of information that it truly helped me pass my exams with flying colours.
Thank you to the entire Think Employment team for giving me this opportunity. Wishing all the best to the whole team!
28 août 2025
Avis spontané
Réponse : Think Employment
Hi Mr Lipinski
Thank you so much for sharing your wonderful feedback about your HGV course experience!
We are delighted to hear that you had such a positive journey with us. It's fantastic to know that Gill from recruitment stood out for being so informative, polite, and supportive. We are also thrilled that Richard and Graham made a great impression, and that Richard's wealth of information helped you to pass your exams with flying colours.
We will be sure to pass your very kind words on to Gill, Richard, and Graham.
Thank you again for your review, and we wish you every success in your new driving career!
The Think Employment Team
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