I wish i can give them a ZERO worst company to deal with App doesn't work at all had so many issues with the app resetting password and no one is able to help from their customer service all the... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Of course we paid enough to protect our home, but considering how it becomes necessary to find a good security solution, as the law is not always on your side. This company has a proven track record a... Voir plus
L'entreprise a répondu
Excellent system, easy to install. I was a bit intimidated at first, but fears quickly subsided. Had everything (5 window/door sensors, smoke alarm, flood sensor, doorbell camera, two outdoor motion... Voir plus
L'entreprise a répondu
Was looking for an app controlled wireless system with reasonable monitoring rates. A friend referred me to ThinkPro. After some comparison shopping, I gave them a call. Responsive, fast, no nonsense... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence de sécurité
- Magasin de matériel de surveillance
- Magasin d'équipement de sécurité
- Fournisseur de systèmes de sécurité
Écrit par l'entreprise
At Think Protection, we believe security should be easy, affordable, and accessible to everyone. That’s why we offer the most advanced home alarm systems at the lowest price in the industry.
Coordonnées de contact
700-5775 Yonge Street, M2M4J1, North York, Canada
- (855) 768-4465
- customerservice@thinkprotection.com
- thinkprotection.com
3,9
Bien
946 avis
A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Think Protection
Thank you for taking time out to review us - we appreciate all feedback
Home security.
Installation was quick and easy. Programming with the assistance of the monitoring staff was completed in a timely manner. Was great as it gavel you a breakdown of how the system works.
21 octobre 2023
Equipment came on time and is working…
Equipment came on time and is working well.
Thanks
5 octobre 2023
Think Protection provides a great product and service
Think Protection was very helpful when we needed to relocate and set up a new system.
They are always available to answer any questions or fix any issues.
They are very quick to respond to any alarms and contact you immediately.
They have great pricing and highly recommend.
6 septembre 2023
Réponse de Think Protection
Glad to hear you had an easy experience and welcome to thinkpro!
Very Pleased
Pretty pleased so far. Set up was relatively easy, tech support guy that helped me set everything up was awesome, walked me through the whole thing.
5 septembre 2023
Réponse de Think Protection
Thank you for sharing your experience and welcome to thinkpro!
Réponse de Think Protection
Evening,
Thank you for taking the time to share your thoughts.
Follow up was great
Follow up was great. Called me when they said they would. Issue got resolved.
25 août 2023
Réponse de Think Protection
Glad to see a happy thinkpro customer and thank you for taking the time to review the service you received.
Very helpful for helping on…
Very helpful for helping on installation.
One point I requested for the small magnet the I lost and have not received it yet!
25 août 2023
Réponse de Think Protection
Sorry about the delay - I will ensure that another magnet is sent out right away as maybe it was lost in transit
Super fast service
Super fast service! To the point, knowledgeable, helpful.
Just the way customer service should be.👍🏻
25 août 2023
Réponse de Think Protection
it is all about customer service for us so I am thrilled to hear that your experience was great!
Very responsive
Very responsive to initial inquiry as well as follow up questions. System was very easy to install and has been working perfectly so far.
27 juillet 2023
Réponse de Think Protection
Great to hear - Easy is what we like
great customer service,from ordering to…
great customer service,from ordering to the set up
24 juillet 2023
Réponse de Think Protection
Glad the DIY process was as smooth as you expected!
Everything definitely works
Everything definitely works. We all found out when my roommate accidentely set off the alarm coming home in the night and forgetting we'd just installed the system. The installation took longer than I expected. The sales person told me it would take like 20 minutes. It did not take 20 minutes. It is easy to install, no drills needed except to install the cameras.
20 juillet 2023
Your tech was very helpful and stayed…
Your tech was very helpful and stayed on the line until our problem was solved
24 juillet 2023
Réponse de Think Protection
Thank you for taking the time to provide a review. With a DIY approach customer satisfaction is our main priority and we are happy we were able to meet that mark with you.
GREAT COMPANY
Every person I have spoken to or emailed at Think Protection has been amazing. They are all so patient and so knowledgable!
Would absolutely recommend!!
13 juillet 2023
Réponse de Think Protection
We just want to thank you for taking the time to submit a review and share your experience for others to see.
everything was good right from buying to installation.
excellent customer service and tech support
29 mai 2023
Réponse de Think Protection
Thank you very much, Laurel. The team appreciates the kind words. We have a great referral program that rewards you and the person that you refer. Everyone wins! Again thank you very much! The thinkpro team.
great tech support
the tech support rep was very knowledgeable and was really good at guiding us through the process of setting up our new devices
1 juin 2023
Réponse de Think Protection
Thank you very much Lee! The team really appreciates the feedback; we pride ourselves on our customer service. We have a great referral program that rewards both you and the person you refer; everyone wins! Thank you again for the vote of confidence, the thinkpro team.
The person on the phone from Think…
The person on the phone from Think Protection helped me set up my alarm
System with the greatest of ease.
Highly recommend Think Protection.
18 mai 2023
Réponse de Think Protection
Thank you very much, Richard. The installation team prides itself on helping customers and making installation easy. We have a great referall program that rewards you and the person that you refer. Again, thank you very much, the thinkpro team.
Patient step by step assistance with…
Patient step by step assistance with installation. Prompt service with short wait on hold.
17 avril 2023
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.