Good products at good prices, well-packaged. The only disappointment is the extent of the items in the Thompson catalogue that are back-ordered and unavailable for lengthy periods of time. I realize... Voir plus
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Lisez les avis des autres
Thompson has the premier brands, but what keeps me coming back are the numerous, more affordable (but very satisfying) sticks they offer. Not every one is a winner, but trying something new has lead... Voir plus
Overall Thompson sells a good product. I’ve been a member over 50 years but have seen a decline in quality with an increased pricing. One of my standbys are the Dominican Madura amigos. They have show... Voir plus
Well since you’re asking. My shipment was delayed. Upon opening the cigar box I noticed that all of the cigars were “HOT” and the $2.00 you charge for a signature upon delivery that doesn’t happen, th... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
Thompsoncigar.com has a wide variety of premium cigars online. Shop 90+ rated cigars to affordable cigarillos. Read reviews and discover deals and shipping offers on your favorite brands, humidors and accessories.
Coordonnées de contact
Hangar Court 5401, 33634, Tampa, Etats-Unis
- thompsoncigar.com
4,3
Excellent
824 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 81 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I did not like waiting and not…
I did not like waiting and not receiving a box of My Fathers Cigars! This happened twice, and although I was updated every thirty days, my cigars never got restocked.
22 août 2026
the cigars were terrible
the cigars were terrible. Alek Bradley Gold Crown. They were not rolled tight, they ran, they wouldn't stay lit, and no draw. Tobacco parts in my mouth. Terrible cigars
I request a credit for these cigars. I have been a long term customer and I feel like I should get a credit for the $85. Please respond to my request. thank you
Doug Comeaux
22 août 2026
Réponse de Thompson Cigar Company
Thank you for your honest review. We sincerely apologize that your experience did not meet your expectations.
We would appreciate the opportunity to learn more about what happened and to work toward a resolution. One of our Resolution Specialists will be reaching out to you via email to discuss your concerns and determine the best way to address the issue. Our goal is to ensure your concerns are resolved and that you continue to feel valued as a customer.
Again, we are very sorry for the frustration and inconvenience this situation has caused. We value your feedback and appreciate you bringing this matter to our attention. We look forward to the opportunity to make things right.
Thank you for your patience and understanding.
Love my Club membership
Every order I made. Did not have a single problem. Shipping is accurate and on time. The most thing I like even all cigars prices went up. Buy my cigar club stays the same. Price, Discount and Free Shipping.
22 août 2026
Machine made Rollie are a lot better…
Machine made Rollie are a lot better than I thought they would be
22 août 2026
Even though the company was out of…
Even though the company was out of stock of my cigar of preference, the sales person offered me cigars of comparable quality and price. They arrived fresh and ready to enjoy.
22 août 2026
Did not receive package on time week…
Did not receive package on time week late boss all fuked up yaaa for me
22 août 2026
Réponse de Thompson Cigar Company
Thank you for your honest review. We sincerely apologize that your experience did not meet your expectations.
We would appreciate the opportunity to learn more about what happened and to work toward a resolution. One of our Resolution Specialists will be reaching out to you via email to discuss your concerns and determine the best way to address the issue. Our goal is to ensure your concerns are resolved and that you continue to feel valued as a customer.
Again, we are very sorry for the frustration and inconvenience this situation has caused. We value your feedback and appreciate you bringing this matter to our attention. We look forward to the opportunity to make things right.
Thank you for your patience and understanding.
Thompson had the product I wanted in…
Thompson had the product I wanted in stock and shipped it promptly.
22 août 2026
Thompson makes it easy
Thompson makes it easy, fast and affordable to get quality cigars!!
21 août 2026
clerk was very helpful and delivery was…
clerk was very helpful and delivery was done in short time. i received e mails when ordered and arrival
21 août 2026
Giving a good selection to choose from…
Giving a good selection to choose from and getting cigars to you in a timely manner.
21 août 2026
Cigars would not pull. Therefore they were useless., my,
Cigars would not pull. Therefore useless
20 août 2026
Réponse de Thompson Cigar Company
Thank you for your honest review. We sincerely apologize that your experience did not meet your expectations.
We would appreciate the opportunity to learn more about what happened and to work toward a resolution. One of our Resolution Specialists will be reaching out to you via email to discuss your concerns and determine the best way to address the issue. Our goal is to ensure your concerns are resolved and that you continue to feel valued as a customer.
Again, we are very sorry for the frustration and inconvenience this situation has caused. We value your feedback and appreciate you bringing this matter to our attention. We look forward to the opportunity to make things right.
Thank you for your patience and understanding.
Cigars are fine but.,
Cigars are fine. However shipping is another issue. The option I selected was delivery on August, free shipping. My order sat in Los Vegas for a week and delivered to my address a week late. I contacted Thompson Cigars on the 15 and told it was a postal error and would be there the next day. I that did not happen. I called on the 17 and customer service could not explain the delay nor a delivery date. Delivery came two days later. Shipping through an unknown third person did not work.
21 août 2026
It’s always easy ordering cigars…
It’s always easy ordering cigars through Thompson cigar company. As a delivery is always on time. I definitely have recommended Thompson cigars two friends to order from. Definitely satisfied with the process of ordering.
21 août 2026
Excellent service
The service is fast and the delivery is quick. Easy to order online. Product is good quality.
20 août 2026
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