5/5 Threshold have been incredible! Thanks to the hard work of Mark we had been able to secure our rate at the 11th hour before our lender planned to increase the next day. Communication after... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Threshold have been absolutely outstanding. Throughout the process we worked with Symon and Munn both took great care and attention to detail with all our questions. It made applying for a mortgage se... Voir plus
L'entreprise a répondu
We had a great experience with the team, especially Adam and Munn. As visa holders, we didn’t think getting a mortgage would be possible, but they guided us through the process and helped us success... Voir plus
L'entreprise a répondu
Prompt response, made everything easy without making me feel stressed. Good customer service and approach.
À propos de l'entreprise
Informations provenant de diverses sources externes
Threshold Mortgage Advice offers professional mortgage advice helping you to find the right lender and mortgage for you. For over a decade we have been one of the mortgage advisers that some of the UK House builders and Housing Associations recommend. Our clients always return to use our services time and time again knowing they will receive quality advice.
Coordonnées de contact
2 The Brookside Centre, Auckland Road, SO15 0SD, Southampton, Royaume-Uni
- 03300 249 115
- admin@thresholdmortgages.com
- thresholdmortgages.com
4,9
Excellent
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Mortgage arrangements and customer service.
The staff memebers whom we engaged with on this mortgage arrangements journey have been outstanding. They were personable and profesional in their conduct. Their knowledge of the financial products relating to mortgages was outstanding. They were in every stage keen to understand our needs and equally proactive in finding appropriate and affordable solutions which met our needs. Their customer service from customer onboarding through to service delivery were admirable.
My wife and I would proudly recommend them to anyone seeking help for residential property mortgage arrangements.
10 septembre 2025
Réponse de Threshold Mortgage Advice
Hi Mikail, Thank you so much for your thoughtful and detailed review. We’re truly delighted to hear that you and your wife had such a positive experience with our team. Providing knowledgeable, personalised, and proactive support is at the heart of what we do, so it’s wonderful to know that this came through at every stage of your mortgage journey.
We’re incredibly grateful for your kind words and proud recommendation it means a great deal to us. Wishing you both all the very best in your new home!
Amazing, highly recommend
Absolutely amazing service so far, just got our mortage offer.
I would like to praise joe kilpatrick he was on it from the start absolutely amazing his service is top, as first time buyers he explained everything communication was amazing, anything I wasn't sure of he explained so I understood. Very communication was fast every time, even now waiting for completion which is a while away he still there supporting, even now got case worker that is also communicating promptly each stage, I wouldn't choose any other mortage broker, im so impressed so far.
12 septembre 2025
Réponse de Threshold Mortgage Advice
Hello Sarah, Thank you so much for your wonderful review! We’re thrilled to hear that you’ve had such a positive experience with Joe and the team. As first-time buyers, it’s great to know you felt supported, informed, and confident throughout the process that’s exactly what we aim for.
Joe will be so pleased to hear your kind words, and we’re delighted that our communication and ongoing support have made the journey smooth for you. We really appreciate your trust in us and wish you all the best as you move toward completion and your new home!
I had a lovely lady called Gillian who…
I had a lovely lady called Gillian who dealt with me. Incredible person who did everything to help. Absolutely amazing.
9 septembre 2025
Réponse de Threshold Mortgage Advice
Thank you so much for your kind words! We’re delighted to hear that Gillian provided such amazing support and made your experience a positive one. She’ll be so pleased to know her efforts were appreciated.
Great team doing a great job and making…
Great team doing a great job and making it so simple to deal with them.
Using their online services has been amazing and the speed of response never left me wondering. They’ve turned what is for a lot of people quite a stressful process into a simple, easy and pleasant one.
8 septembre 2025
Réponse de Threshold Mortgage Advice
Hi Scott, Thank you so much for your wonderful feedback! We’re so pleased to hear that you found our team easy to work with and that our online services helped make the process simple and stress-free. Turning what can be a complicated experience into a smooth and positive one is exactly what we strive for.
Réponse de Threshold Mortgage Advice
Thank you for the very kind review
We've received a fantastic service from…
We've received a fantastic service from both our mortgage advisor, David and case handler PJ. David was always available to answer questions, provide clear information, and made every step we take easy as possible. PJ was also prompt in providing updates and other information. Thanks both.
8 septembre 2025
Réponse de Threshold Mortgage Advice
Hi,
Thank you so much for your lovely review! We’re delighted to hear that you received such great service from David and PJ. It’s wonderful to know they made the process clear, straightforward, and stress-free, and that their communication and support helped you feel confident every step of the way.
We’ll be sure to share your kind words with them they’ll really appreciate it! Thank you again for choosing Threshold Mortgages, and we wish you all the best in your new chapter.
Superb
First time using the services of Threshold and can honestly say they we had the best experience with them.Martin and Melanie looked after us and made sure the process for our mortgage went as smoothly as possible
28 août 2025
Avis spontané
Réponse de Threshold Mortgage Advice
Thank you for such a fantastic review! We’re delighted to hear that your first experience with Threshold was such a positive one. Martin and Melanie will be thrilled to hear your kind words, and we’re glad they were able to make the mortgage process as smooth as possible for you.
Thank you again for choosing Threshold, we really appreciate it.
Returning customer
I am a returning customer to Threshold and I have no regrets in my choice to use them again. They have always been incredibly helpful and very responsive. Jake sorted out a new mortgage for us for a house move, finding the best rates and working out deals where possible. I wouldn’t hesitate to recommend them and will certainly be using them again when needed.
5 août 2025
Avis spontané
Réponse de Threshold Mortgage Advice
Thank you for your continued trust in Threshold , it really means a lot to us. We’re delighted to hear that your experience as a returning customer has once again been a positive one. Jake will be especially pleased to know his support, responsiveness, and efforts to secure the best rates made a difference during your house move.
Thank you for the recommendation, and we look forward to supporting you again whenever you need us.
Very helpful and very efficient…
Very helpful and very efficient service! I am very happy with the services provided to me!
26 août 2025
Réponse de Threshold Mortgage Advice
Hi Antonia
Thank you for your very kind review, i am so pleased to read you were happy with the service provided by the team.
Thanks for choosing to use Threshold
Fantastic company - highly recommended
I am a returning customer to Threshold and I have no regrets in my choice to use them again. They are incredibly helpful and very responsive which is exactly what you need when you're entering the realms of mortgages! I would highly recommend using this company, whatever sort of mortgage you are looking for. Excellent all round and I am extremely grateful.
1 juillet 2025
Avis spontané
Réponse de Threshold Mortgage Advice
Hello, thank you for taking the time to review our services. To have a review from returning clients is are so special. Thank you for trusting us again with your mortgage and we very much look forward to working with you again in the future.
"An absolutely fantastic customer…
"An absolutely fantastic customer service from the very start. You were with us every step of the way in our mortgage journey. A big thank you to all the team."
11 août 2025
Réponse de Threshold Mortgage Advice
Hi Miss Makomichi, thank you so much for the very kind review. It is so great to read that you were happy with the service from the team. Thank you for choosing Threshold and we cant wait to work with you again
Great team at Threshold!
Great team at Threshold!
Clear, efficient and responsive. Helped source & apply for a suitable mortgage product and was updated throughout the process.
13 août 2025
Réponse de Threshold Mortgage Advice
Hi Jake, thank you for taking the time to review your experience.
Excellent service
I cannot rate this company highly enough. I was looking for a company open between Christmas & New Year to get a rather quick idea of what we could borrow, ahead of viewing a house. I left a request for someone to contact me back on their website, and had a call within hours from the wonderful Symon who has, from there onwards, supported us every step of the way and has stayed firmly on top of everything.
They have arranged affordability certificates, mortgages in principle, mortgage illustrations, mortgage applications and sorted our life cover -- all promptly, accurately and nothing is ever too much trouble.
Thank you Symon and also PJ for getting our mortgage offer through. Now just to get a completion date!
11 août 2025
Avis spontané
Réponse de Threshold Mortgage Advice
Hi Romaine, what a wonderful review thank you. As a mortgage brokerage we understand that working 9-5 is not what clients need and that goes the same for holiday periods and weekends. And to read that we were there during the festive period when you needed advice is great to hear. I will pass on your feedback to Symon and PJ who i know will be very pleased to read your comments.
We cant thank you enough for your kind words and we hope your new home is everything you hoped for.
You’ve always been very attentive
You’ve always been very attentive, answering all my queries and doing your best to sort out any issues.
8 août 2025
Réponse de Threshold Mortgage Advice
Hello Mr Da Silva, thank you for your very kind review. Im so glad that the team were able to assist you with all your questions
Very efficient and responsive
Very efficient and responsive. Personable, friendly service. Found the right product for my needs.
1 août 2025
Réponse de Threshold Mortgage Advice
Hi Karen, thank you for the very kind review
Can’t recommend them enough!
Adam and PJ from the very start made the whole process of obtaining a MIP and mortgage offer super easy! As first time buyers we expected this to be way more complicated. We can’t recommend them enough!
30 juillet 2025
Réponse de Threshold Mortgage Advice
Hi Ellie, thank you for your kind words which I know Adam and PJ will be pleased to read.
We understand that buying your first home can be very confusing and that's why our team ensure we make things as simple for you so that the experience of buying your first home can be an enjoyable one. Thank you for letting us be part of your journey and we cant wait to work with you again.
Réponse de Threshold Mortgage Advice
Hi Daniela, thank you for reviewing our service
Threshold
We were recommended Threshold when we were looking for a new home. The team (especially Taylor) were very professional, they gave us the information we needed throughout and were always available to answer any queries.
Would highly recommend!
28 juillet 2025
Réponse de Threshold Mortgage Advice
Thank you so much for your wonderful review! We’re delighted to hear that you were recommended to us and that your experience with Threshold was such a positive one.
Taylor and the rest of the team will be thrilled to know they were able to support you throughout your home search and provide the information you needed along the way.
We truly appreciate your recommendation and are so glad we could be part of your journey to finding a new home.
If you ever need anything in the future, we’re always here to help!
Amazing experience with Threshold mortgage
I had an amazing experience with Threshold mortgage, the adviser I have been speaking to had knowledge and time to help me choose right product in my complex house moving circumstances. I will go ahead with Threshold mortgage in future and would recommend to all.
11 juin 2025
Réponse de Threshold Mortgage Advice
Thank you so much for your fantastic review! We’re delighted to hear that you had such a positive experience with Threshold Mortgage.
It’s wonderful to know that your adviser was able to guide you through your complex home-moving circumstances with the time, knowledge and care you needed. Supporting our clients in finding the right product no matter how straightforward or complex the situation is something we take great pride in.
We truly appreciate your recommendation and are thrilled to hear that you would choose to work with us again in the future.
If there’s ever anything more we can help with, we’re always here for you.
extremely efficient
extremely efficient with great communication. Sorted my out very quickly
31 juillet 2025
Réponse de Threshold Mortgage Advice
Hi,thank you for taking the time to review your experience
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.