Tiaroses Avis 109

Ordered an Easter romper and handknit cardi. The romper got sent out in 3 days and the handknit 2 weeks. The girl who runs the company is very sweet. Thank you for your efficient service as always

If I could give her 0 stars I really would. I ordered my niece a birthday present on the 15th of February for next day delivery (I paid extra for it) I still have not yet to receive my parcel. Excuses after excuses on why my parcel is not with me. First excuse the depot didn’t except my parcel. After sending a total of 8 Instagram dms and multiple other emails she has only replied 3 times making up more and more excuses on why my parcel isn’t with me. She is wrong and a scammer DO NOT ORDER FROM HERE ❌ unless you are an influencer that is the only time she sends the parcel. She is wrong and a thief stealing hard working people’s money while posting on social media everyday acting like she is a real business women. Wrongen

I ordered a cardigan and hair clips/accessories, waited over a month for my order to be dispatched (only after emailing to request where my order was) and when this finally arrived items were missing. I’ve emailed their customer service email multiple times (at least 5) times with no response. Tried to get in touch via TikTok and this advised me to email them, sent the email and it’s no longer in use! Would not recommend this company!

Placed order for my daughters first birthday 6weeks later still nothing! Have been in contact via email and instagram and have not had one reply! Today I get a email saying there was a problem with the label printing! How have they only just found that out 2WEEKS later! Asked for refund or information on how to return incase it turns up and still nothing reply!

Best for my bubba, super lovely stuff cxx

I would literally give this 0 stars if possible!! Made a £200 order in November for delivery to take 1-2 days.. never came. I kept emailing and emailing and emailing eventually a few days before Christmas I received HALF of my order back to sending email after email being ignored over and over again opened a dispute with the ‘shop’ app to which the owner texted me to tell me my order would be there with me within 1-2 weeks then again back to being ignored! Opened an issue with PayPal and got half of my money back. The shop didn’t even respond to the dispute with PayPal. Absolutely shocking scammers

Ordered an amazing cardigan for my daughter, great quality. Will be ordering again! X

Was a bit worried due to the reviews however the cardigan for my daughter came in no time and is absolutely gorgeous!
Will buy from this store again.

Bought a hand knitted cardigan for my niece.
The cardigan is so beautifully made i'm so impressed with the quality, it feels so much more special than anything you find in high street shops.
Wouldn't definitely buy again and recommend to people!😊

Sends false updates regarding your item, makes excuses for delays and never sends you your items (unless of course you’re an influencer, they seem to receive theirs). Said she had sent refund to try and stop me getting in touch with my bank, needless to say the refund never happened! Constantly updating insta but deletes any comments you write trying to inform other people not to waste their money. One big scam! How she can still get away with it is beyond me.

This company is the worst company I have ever used. Still waiting for my item from July 2025!!!! Correspondence is terrible. How can she live with herself knowing people don’t get their items, no refund no
Correspondence, but has time to post all over tik tok, maybe everyone should get together who hasn’t got their items and report her!!!!!

Awful
If I had the option for 0 stars that would’ve the rating I’d give.

I never revived my order and after trying to Contact tia roses through customer service and Instagram DM’s I had a response saying they would send my order out as a priority how were I never recieved my order or refund that I later requested.
I sent over 20 emails and multiple DM’s but only had a response twice!!
I later contacted my bank to retrieve my money.
Awful company and customer service, Avoid!!!!

SCAM.
Do not order from here. I have not received my order that I placed months ago and being ignored on all platforms.

IGNORE THE FAKE 5 STAR REVIEWS !!! Update to a comment i left previously. Still no sign of my cardigans, no money and no replies. Almost 10 months since i placed an order for my baby girl. Lost £100 in the process. Please if you read this comment and you are thinking of ordering DONT. Read the rest of the negative reviews and just spend your money elsewhere. It’s a scam, you get scammed for your money and never receive anything in exchange. I wish i had read the reviews before i placed my order. I dunno how shes still pulling this scam off. Always posting about fake shipments and so on.

I bought my niece a £50 voucher for her first Christmas, in 2024, and her mum placed an order worth £80 the following May, I am writing this in Feb 2026… She still hasn’t received her order or any refund or any sort of communication for that matter.

Ordered x2 cardigans back on the 16th August 2025 one arrived 3 months later however the second one was dispatched but is still yet to be delivered! I messaged multiple times about this and was told they would send a replacement out but never have! £34 down the drain!

Thank you for my beautiful flower cardigan. I love the white. Delivered promptly. Thank you

Awful! Ordered 3rd December 2025 and not received my item it’s now 2nd February 2026! I’ve emailed 3 times, sent messages on instagram too and commented on posts asking if someone can get back to me!!

Honestly shocking!

Scam company ! You will have to raise a claim back with your bank

If I could vote 0 I would!! Placed an order 23rd September 2025. 4 months ago to date. Hadn’t heard anything so contacted a month later and no response. Continuously kept contacting before Christmas as it was a Christmas product. My mum also tried and managed to get a response. The item I bought was suddenly removed off the website. Tia Roses said I would receive a refund, however I am still waiting. I continued contacting them via email and instagram DM, still no response. I’ve left comments on Instagram public posts, in which these have been hidden. Absolutely unprofessional, takes your money and doesn’t fulfil your order. AVOID AT ALL COSTS!!!!