Ticker Avis 9 935

TrustScore 4.5 sur 5

4,4

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Had an issue with my insurance and the customer help line was easy and fast helping me sort my issue straight away. Penny from customer support was a great help and treated me with care and respect wh... Voir plus

Noté 5 sur 5 étoiles

We needn't have worried about getting a black box and being monitored. The regular updates on the app show the quality of overall driving (giving an incentive to improve to get to the green zone!). My... Voir plus

Noté 4 sur 5 étoiles

Overall I would say this is definitely one of the best insurance companies, the price was the best quote I received. I have a black box on my 1.6L Peugeot 308 and I feel that it isn’t too restrict... Voir plus

Noté 5 sur 5 étoiles

Ticker always has a chat bot to immediately help your needs and gets you a real person quickly when needed! My black box wasn’t receiving data and Tasha was amazing and fixed my problem very quickly a... Voir plus

À propos de l'entreprise

  1. Agence d'assurance

Écrit par l'entreprise

Ticker insurance with a box gives you everything in an app: make changes to your van or new driver insurance, chat for help and check your driving stats.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

10 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 98 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Tynesha was very helpful

Tynesha was very helpful, very fast responses and I’m very happy with the quote I was offered to make a change on my policy. 10/10

20 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Had an issue with my insurance and the…

Had an issue with my insurance and the customer help line was easy and fast helping me sort my issue straight away. Penny from customer support was a great help and treated me with care and respect when sorting my issue.

20 avril 2026
Avis spontané
Noté 4 sur 5 étoiles

Easy to setup and amazing customer support

Overall I would say this is definitely one of the best insurance companies, the price was the best quote I received. I have a black box on my 1.6L Peugeot 308 and I feel that it isn’t too restrictive of how I drive and doesn’t throw an absolute tantrum if I drive back after a night out for example which is nice.

Customer support is amazing, always really happy to help and quick to answer.

Maybe it’s the same with all companies but I still feel as though the price for updating mileage is still very high which is why I didn’t give this a 5 star. It cost me £50 to get an extra 1k miles from 4k - 5K.

20 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Great customer service

I recently was going to loose my insurance. But ticker is great so are the staff.
Amazing thanks to tasha the customer service and helped me.
Thank you so much x

17 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

Cancelled my policy 4 days after buying…

Cancelled my policy 4 days after buying without any warnings whatsoever. Payed £2200 and only received £2000 back for 4 days. Very harsh on young drivers recommended to stay away from them. DO NOT GO WITH TICKER

16 avril 2026
Avis spontané
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Réponse : Ticker

Hi Suzal, I'm sorry to hear your policy had to end. We are clear that policies can be cancelled for dangerous driving such as speeding, but we do always give plenty of notice to find another policy and cancel voluntarily so there's no impact to future cover. Cancellation decisions aren’t taken lightly, and the data is thoroughly checked before we take this action.
Like most policies, there are fees to end a contract early. Our fees are shown upfront prior to buying the policy. I hope you find alternative cover. Thanks, Ticker

Noté 1 sur 5 étoiles

Worst unsurance company

Worst unsurance company :
They canceled my insurance policy because the device is off even i already informed them that my van was broken for few months . No contact number to call . The only way is to use chat which take hours to respond . The funniest part in all of that they took the money from my card one day before they cancelled the insurance. Theremorefore, they request extra fees which is £120 without providing me the breakdown . Their rules are made just to scam people . Even 1 star is too much for that Tricky Ticker

7 avril 2026
Avis spontané
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Réponse : Ticker

Hi Serdar, I'm sorry this has been your experience. We can provide you with a breakdown of the costs you've paid if this would help put your mind at rest. Most insurance companies have fees when the policy is cancelled, we're no different in that respect, but we do make them clear to customers before you decide to buy. I'm sorry you were cancelled for not having the device in place, this is a condition of the policy you bought. If you feel this was cancelled incorrectly please get in touch with our team and we'll investigate. Thanks, Ticker

Noté 1 sur 5 étoiles

Another company trying to fudge reviews

I have no idea what ticker is or what they do. So it is an easy review for a company that asks total random people for a review
Reply to ticker: I have never had a black box installed in any of my vehicles.

12 décembre 2025
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Réponse : Ticker

Hi Andrew,
Thanks for taking the time to leave a review. Ticker is one of the leading providers of telematics (black box) insurance in the UK, so I'm sorry you didn't recognise our review invitation. These are intended only for Ticker customers, so if you'd like to discuss why you received this, please email trustpilot@ticker.co.uk.
Thanks, Ticker

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