Quick Delivery and Fair Prices Easy-to-navigate website that has most new cards. I ordered and got exactly what I expected and more! I was building Rescue-ace and got a free Starlight Quick Attacke... Voir plus
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Placed order on 01/21, order has been on “Shipment information received” since 02/02 after I reached out and they said order would ship out. UPDATE: Store reached out and went above and beyond to... Voir plus
L'entreprise a répondu
Preordered with the store, received Royal Mail tracking ten days ago with no update. All they have done is generate the label and not actually ship it. Someone I know asked for cancellation (after the... Voir plus
L'entreprise a répondu
I have used Tierzero many, many times throughout the years. As a collector, player and re-seller they have always done a fantastic job of quick dispatch, quick delivery and great prices. I have never... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Trading Cards, Board Games, Accessories and everything in between. We take pride in offering the latest products, the best prices and most importantly, outstanding customer satisfaction.
Coordonnées de contact
Horizon House, SG76NG, Baldock, Royaume-Uni
- sales@tierzerogames.com
- tierzerogames.com
4,1
Bien
113 avis
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A répondu à 90 % de ses avis négatifs
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Great prices, fast postage, fantastic service.
I was looking for various individual YuGiOh cards & after pricing them up on eBay I found the Tier Zero site & the prices were FAR better. I was nervous because I hadn’t heard of Tier Zero before & they didn’t have many reviews but for the price difference I figured I would take a chance.
I placed an order very late Thursday night (the free postage was very appreciated), I got an email 9am Friday morning saying my order had dispatched & the cards all arrived in perfect condition Saturday morning. I was so hugely impressed I had to come and leave this review.
The next time I need cards I will be going to their site first & I would absolutely recommend to anyone looking for YuGiOh cards, it was a fantastic experience.
3 août 2023
Avis spontané
Very poor customer service. Even worse delivery and communication.
Very poor customer service.
Have tried to pre-order cases of structure decks and they always come atleast a week late if not later or not at all.
The guys have poor refund policies that goes against the law and I have even seen some decks in the facebook group come all stuck together and they refused to refund it.
Also they never send emails about dispatch or anything of the sort so you are left to guess in the dark or have to be proactive and ask them for a useless basic reply that does not solve any issues.
100% would recommend you avoid if you can!
Not tierzero trying to gaslight me telling me shipping details would be sent to me and its in my junk or spam as if i havent checked 😂😂😂 literally have to go ask before anything is solved.
7 décembre 2022
Avis spontané
Réponse de Tier Zero Games
Hi Chung,
I’m sorry you feel this way we’ve requested more information regarding this so we can try and make things right for you and we don’t currently have a customer with your name.
However a couple of points I can address that aren’t case specific, decks that have come unstuck is a quality control issue from the manufacturer ( Konami in this case) but we wouldn’t refuse to replace these and definitely haven’t had any requests regarding this. As for dispatch emails I am sorry you haven’t received these but they are sent automatically through our website so these definitely would have gone out and maybe to your junk folder.
As for Pre-Orders arriving on time this is of course location dependant as we are in the U.K. and are not allowed to ship before the day of product release and also the shipment method selected, as with a lot of U.K. businesses right now Royal Mail strikes are having a major impact with items taking completely unpredictable amount of times to arrive with customers.
Great price, quick delivery
Bought a booster box of the latest Pokémon card set - of the various online stores I looked at, Tier Zero were the best, in stock price I could see. Free 24 hour delivery included due to the order amount. Had some great pulls from the few packs I've opened so far. 😁
18 novembre 2022
Avis spontané
A1 customer service, great products, great prices!
Can't fault them on their customer service - friendly, helpful and really go the extra mile to help. Great products and great pricing - looking forward to purchasing more!
12 octobre 2022
Avis spontané
Tier Zero is top notch!
Tier Zero is excellent! Great customer service and awesome selection of products from singles to sealed and of course the accessories everyone needs for their TCGs. They also ship incredibly fast!
7 septembre 2022
Avis spontané
Great experience
Great customer service, quick shipping and free express shipping using DHL on top of that, highly recommend buying sealed products from this website!
12 juin 2022
Avis spontané
very happy!
products are very good priced & im happy with the customer service! delivery was very quick which is even better cause i get to open some packs asap! such an amazing company and i will be returning! thanks guys :)))
3 mars 2022
Avis spontané
A great store
All of my card needs met from a friendly, reputable seller.
18 février 2020
Avis spontané
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