The staff on the phone were very helpful when the product I needed wasn’t available. We discussed alternative options suitable for the application, including sizes that would offer some savings. They... Voir plus
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Lisez les avis des autres
Website was easy to navigate, order promptly processed. Delivery driver kindly put my order behind my back gate as I’d been called into work. Wood is great, has made fantastic shelving. Would certainl... Voir plus
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A bit mixed - good quality wood, minimal warping, reasonably free of defects, low moisture content. A hell of a lot better than anything I've gotten from B&Q. Delivery was prompt, but we agreed one da... Voir plus
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New Carpenter here, i needed high quality poplar wood for shutter in my house. Fantastic quality, 90-95% straight unblemished wood, perfectly cut, good corners, well packaged. Cons: wasn't sure of... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Timbersource is a leading online timber merchant in the UK with an extensive range of premium quality hardwoods and softwoods at competitive prices. With over 160 years of industry expertise we can offer a wealth of advice and assistance. Plus we offer a number of other helpful services that save you valuable time, effort and money.
Coordonnées de contact
Quarry Way, BA4 4RN, Waterlip, Royaume-Uni
- +44 (0) 1373 469905
- sales@timbersource.co.uk
- timbersource.co.uk
4,3
Excellent
246 avis
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A répondu à 20 % de ses avis négatifs
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Excellent service and very good range…
Excellent service and very good range of woods. All the pieces were a little warped, but within what I'd expect. One piece though was so warped as to be unusable having lost a lot of thickness after jointing.
29 juin 2026
Réponse de Timbersource
Thank you for the review and feedback! We’re happy you were pleased with our range and service, but sorry to hear that one board moved beyond what was usable for your project.
Please drop us a quick message with your order number—we’d be glad to offer you a discount on your next order to make up for the affected piece!
Sapele 25*68*1800 13 pieces.
Sapele 25*68*1800 13 pieces.
3 where unusable due to splits. Advert said planed but still needed a good sand. Colour of wood not very consistent. On a positive I did get 3 replacements very quickly.
Quality is better elsewhere.
26 juin 2026
Réponse de Timbersource
Hi there,
Thank you for taking the time to share your honest feedback, and for acknowledging how quickly our team worked to get those replacement pieces to you.
We’re genuinely sorry to hear that the initial quality and colour consistency fell short of your expectations. Sapele is a natural timber, so grain and colour variation can occur, but receiving split or unusable pieces is certainly not the standard we aim for. Regarding the surface finish, while Planed All Round (PAR) removes the rough sawn texture to achieve accurate final dimensions, it usually requires a light finish-sanding prior to final coating depending on the project.
We always want our customers to be 100% satisfied with their timber. If you'd like to discuss your order further or if there's anything else we can do for you, please don't hesitate to reach out to us directly. We’d appreciate the chance to ensure your next experience is a much better one.
Lovely people!
24 juin 2026
Réponse de Timbersource
Thank you so much for the lovely review! 😊 We appreciate your kind words and are so glad you had a great experience with us. Hope to see you again soon!
Excellent experience with company
Excellent experience with company
rep Tom.His knowledge, communication
skills and resilience in resolving problems led to timely supply of a top
grade iroko product. Very good corporate values accurately identifying
customer needs and fully meeting these with value for money outcome.
24 juin 2026
Réponse de Timbersource
Thank you so much for taking the time to leave such a detailed and thoughtful review! We are thrilled to hear about your great experience with Tom. He always goes above and beyond to make sure our customers get exactly what they need, and we’ll be sure to pass your kind words along to him.
It’s fantastic to know you’re pleased with your Iroko timber and the overall value provided. We appreciate your business and look forward to working with you again on future projects!
Great service throughout
The pre-cut timber I ordered off the shelf was all perfectly moulded and neatly packaged for delivery. Website is comprehensive and easy to use. Good verbal communication with a real person. Very pleased with the resulting build.
1 juin 2026
Réponse de Timbersource
Thank you for taking the time to share your experience! We're delighted that everything from our comprehensive website to our timber quality and packaging hit the mark for you.
Speaking with our customers directly is a huge part of what we do, so we're glad you enjoyed the great communication. Thank you for your support, and happy building!
Cut to exactly the size I wanted
Cut to exactly the size I wanted,
Good price/value,
Delivered exactly when they said they would,
And even had a phone call from the delivery man to check i was happy!
Well done to everyone involved with my order!,
Will be using you again very soon! 😁😁😁
5 juin 2026
Réponse de Timbersource
Thank you so much for the brilliant review! We are absolutely thrilled to hear that your timber was machined exactly to size and arrived right on schedule.
We pride ourselves on that personal touch, so we’ll be sure to pass your kind words on to our delivery driver—he will be delighted to know his phone call made your day! Thank you for choosing us, and we can't wait to help you out with your next order very soon! 😁🪵
Buy wood!
I found Timbersource by chance when sourcing laminated pine panels for a job. Conveniently, they are 5 minutes from my workshop which makes deliveries and collections very easy. I have no doubt their delivery service is great regardless of the distance.
After my first year using them regularly, I can confidently say that the service is excellent; the staff are friendly and informative, not to mention super quick to draw up quotes and correspond. I often call up, and every time I leave the call with what I need to know.
I make good use of their invaluable off cut rack for window or furniture repairs, sill and trim work, smaller furniture items such as stools or side tables - from SY Pine to Iroko, it’s all there (except for the prized Walnut!).
When I’m not in the mood to plane a rough sawn order, they provide an accurate machining service to my specifications, and I know they offer a lot in the way of machined profiles.
I often ask about custom species or specifications, whether it be exotic/tropical marine grade timbers or air dried stock for steam bending, and they have the network to meet my needs with traceability.
Put simply, Timbersource are nice people who work at an independent timber yard to provide a quality product and service to us locally and beyond! I look forward to a continued working relationship and to see our businesses growing together. Thanks TS
27 mai 2026
Réponse de Timbersource
Thank you so much for taking the time to leave such a detailed and thoughtful review! We absolutely love having you as a local neighbor, and it’s brilliant to know that being just 5 minutes down the road has made your deliveries and collections so seamless.
We're thrilled that you find our quoting quick, our staff helpful, and that you're making such good use of the off-cut rack for your projects (we’ll keep our eyes peeled for any prized Walnut for you!). Whether you need custom machining to save you some planing time or rare species with full traceability, we are always happy to help.
Independent businesses supporting independent businesses is what it's all about. We're incredibly grateful for your regular support over the past year and look forward to watching both of our businesses continue to grow together. Thanks from the whole TS team!
Great service and quality timber
3 juin 2026
Réponse de Timbersource
Thank you so much for the 5-star review! We're thrilled to hear you enjoyed our service and that the timber met your expectations. We appreciate your support and look forward to helping you with your next project!
Réponse de Timbersource
Thank you so much for taking the time to leave a review. We're glad we ticked all the right boxes for you! We appreciate your business and look forward to helping you again with your next project.
Réponse de Timbersource
Thank you so much for the feedback! We are glad we could supply you with the quality beech timber you needed for your project at a great price. We appreciate your business and hope to work with you again soon!
everything received was as ordered and…
everything received was as ordered and supplied by the agreed date thankyou.
27 mai 2026
Réponse de Timbersource
Thank you so much for your review! We are delighted to hear that everything arrived exactly as ordered and right on schedule. Reliability is incredibly important to us, so we truly appreciate you taking the time to share your positive experience. Thanks for choosing Timbersource!
First class service
First class service, i was amazed at the speed from my rough initial enquiry for some Iroko blocks to them being machined, planed and despatched the same day! Iroko was hard to find in the size i wanted but Timbersource had an offcut they offered me and it was with DPD, a decent courier, before close of business the same day.
Very speedy and friendly communications.
3 juin 2026
Avis spontané
Réponse de Timbersource
What an incredible turnaround—we love hearing success stories like this! Thank you for sharing your experience with us. Our team always aims to move quickly from initial enquiry to dispatch, and we're so glad we had the right piece of Iroko in stock to make it happen for you. We appreciate your feedback on our communications and DPD's service. Happy crafting, and we hope to see you again soon!
very impressed with timbersource
This was our first time ordering from Timbersource.
We have been really impressed with the service, friendliness of team when we have emailed or spoken to them and the delivery driver arrived as expected and handled the products with care during delivery too. Quality of product great too.
Would highly recommend.
21 mai 2026
Avis spontané
Réponse de Timbersource
Thank you so much for the wonderful review! We are thrilled to hear that your first experience with Timbersource was such a positive one. Our team prides itself on delivering great service and high-quality products, so it’s fantastic to know that everyone—from our customer service team to our delivery driver—met your expectations. We truly appreciate your recommendation and look forward to working with you again on your next project!
Réponse de Timbersource
Thanks for the 5-star review! We’re so happy you had a great experience with us. Reviews like yours make our day. See you next time!
Réponse de Timbersource
We really appreciate your feedback! It’s great to know you found exactly what you needed from our range and that our delivery service hit the mark. Thanks for choosing Timbersource!
Above & beyond help & service with a…
Above & beyond help & service with a smile from all at your front desk
This reflects on your business itself as these people are the first faces we see upon arrival
Kevin graves
Director
NCK GRAVES HAULAGE
29 avril 2026
Réponse de Timbersource
Thank you so much for your kind words! We couldn’t agree more—our front desk team truly is the face of Timbersource, and we are so proud of the 'above and beyond' service they provide. I’ll be sure to share your feedback with everyone at the desk; it will mean a lot to them to know their smiles and hard work made such a positive impression. We look forward to welcoming you back soon!
Very good product and quick service
27 avril 2026
Réponse de Timbersource
Thank you for the 5-star review! We’re delighted to hear that you’re happy with the product and that our team delivered the quick service we strive for. We look forward to working with you again soon
Found some perfect sized oak offcuts…
Found some perfect sized oak offcuts already planed for a small project, very reasonably priced. I’ve bought a fair bit of timber from Timbersource over the years which has always been excellent quality and perfectly seasoned.
24 avril 2026
Réponse de Timbersource
Thank you so much for being such a loyal customer over the years! It’s wonderful to hear that our oak offcuts were just what you needed for your latest project. We take great pride in our seasoning and planning processes to ensure that every piece—regardless of size—meets our quality standards. We really appreciate your continued support and can’t wait to see what you build next!
Réponse de Timbersource
We really appreciate your feedback! It’s great to know you enjoyed our product selection and found the team helpful. Providing a smooth, efficient experience is always our goal. Thanks for choosing us!
Réponse de Timbersource
Thank you for the review. We’re happy to hear we’re still hitting the mark with our delivery times. We appreciate your continued support!
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