Timeshare Compliance Avis 

451
•
TrustScore 2 sur 5

1,8

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Noté 1 sur 5 étoiles

I hired Timeshare Compliance because they assured me they could cancel my timeshare in roughly 18 months. I paid top dollar for their services—choosing them over far less expensive competitors... Voir plus

Noté 5 sur 5 étoiles

Thanks, TS Compliance. The folks at TSC are straightforward, friendly, professional, efficient, and seemed to really care about us. They were in regular contact via phone and email to keep us posted... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

This is another scam company worst than Time Share companies themselves. Run far away from this company called Timeshare Compliance because they will scam you and put you more in additional debt. They... Voir plus

Noté 1 sur 5 étoiles

Time share compliance assured us they could get our time share canceled in 18 months or less. We based our decision to use them on their assurance. They were not the cheapest but actually the most exp... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Agence de multipropriété
  2. aussi dans
  3. Consultant immobilier
  4. Service de conseil en crédit

Écrit par l'entreprise

Our team at Timeshare Compliance works to resolve contracts issues with unscrupulous timeshare developers. We collaborate with specialists and attorneys who assess contracts to determine whether your developer followed all of the rules and regulations or subjected you to unethical sales practices...We do not buy, sell or list timeshares. Check out our website and A+ rating with the Better Business Bureau at www.timesharecompliance.com


Coordonnées de contact

1,8

Bas

TrustScore 2 sur 5

451 avis

5 étoiles
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2 étoiles
1 étoile

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Tous les avis

(451)

10 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

THIS COMPANY IS A SCAM! RUN AWAY!

This company is nothing but a complete scam. They took our money on Sept 21 of 2023. Since that time, we have made literally hundreds of phone calls to the half a dozen or more phone numbers of the people who perpetuate the scam. Less than 10% of the calls resulted in a "live" person answering the phone, and 0% of the calls resulted in ANY forward movement. Each live person reached promised a call-back either from themselves or from someone else. No callback ever came. We received a "money back guarantee" document from the company along with other paperwork, but to date we have found no one at the company who will honor it or even discuss it.

My client # is 19076. Within the first week of the contract, I provided you with all of the requested documents (sent as an email attachment to Chuck Ames on September 26, 2023). Chuck Ames acknowledged receipt of those documents.
I have called and left numerous messages over the last 12 months with Chuck Ames, Robert Anderson, Heather Williams, and James Campbell. Most recently, I was able to talk with Robert Anderson on the morning of September 26, 2024. Instead of getting the ball rolling for the full refund due to me, Robert Anderson called the "on-site" gang of scammers at your latest "invitation only scam party" to warn them that we should be expected to show up ready to share our experience and potentially save some unsuspecting people from falling for your tripe. We were greeted at the door by three of your goons who refused us entry. And to make matters even worse, the "gang of three" refused to even acknowledge that THEY WERE EMPLOYED BY YOU, despite being "tipped off" we were coming by YOUR employee! You are in receipt of our correspondence including copies of the pertinent documents dated September 20, 2024 demanding a full refund as promised in your "12-month guarantee" and in your own documents.

21 septembre 2024
Avis spontané
Logo de Timeshare Compliance

Réponse de Timeshare Compliance

Can you please provide additional information for me to locate your file we do not have a client with your name provided. We do not have a record of you in our system. I believe you are referring to TS Compliance Group? We have received several complaints about another company using a similar name. We are Timeshare Compliance based out of California. Please call me so we can clear this up. 9496829264

Noté 1 sur 5 étoiles

started this in 2019 !!

I started this process in July/August 2019 -yes 2019.
I've read some their ridiculous response Some offf you who as tired of them as I am continue to hammer them. Its a complete joke. All they say on their multiple calls or emails say the same stupid thing plus they call or email ONCE a quarter. If they have pertinent updates to my situation its easy, keep calling or emailing and OH, great idea-send it in the mail to me!

Their response to all of us one every 3-4 months:

We are working with your time share company (Wyndham) to remedy the situation.

DAH-I paid 18K and for that and nothing. Dumbest statement from the to screw up your credit--We recommend you STOP paying you maintenance fees. WHAT !

4 septembre 2024
Avis spontané
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Réponse de Timeshare Compliance

Rich, We would like to address your concerns but can not identify you by just your first name to see if you are a client. Can you please call Juan at 949-954--5585 or email him at juan@tscompliance.com so we can assist?

Noté 1 sur 5 étoiles

The biggest rip off ever

The biggest rip off ever. My timeshare says they have no cluebwe wanted out. I paid over 10k to @timeshare compliance and no response. I only owe 11k . I could have paid them off by now with the money I got screwed out of. These guys are by far the most dishonest group of people I've ever hired. Definitely going to seek restitution for this scam

29 août 2024
Avis spontané
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Réponse de Timeshare Compliance

Armstrong, We do not know who you are and therefore can not verify that you are a client. There is no way that any timeshare developer we work with would not know of our efforts especially since the lawyers who also work on our cases file immediately the legal paperwork for the case. we would be happy to help you if you are in fact, a real client. Please call Juan, Director of Client Services, at 949-954--5585. Thank you.

Noté 1 sur 5 étoiles

Horrible!!

Horrible!!! Been trying to get out of 2 timeshares for over 4 yrs now!! My timeshare is still contacting me and we haven't heard a peep from timeshare compliance in over 2 yrs! I'm having my lawyer look into getting my money back. Horrible to be taken advantage of not once but twice! Once for the original timeshare scam and 2nd by timeshare compliance.

5 août 2024
Avis spontané
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Réponse de Timeshare Compliance

Alicia, We have called you several times and left messages and sent emails and heard no response. We can't help you if you don't respond. We are so sorry you are frustrated. The lawyer sent you a letter saying you are most likely out of your timeshare and to send us any further correspondence from your timeshare. We haven't received any further documents from you. We will get in touch to discuss. Many times the developer won't inform the lawyer so we need you to also let us know what info you receive on your end.

Noté 2 sur 5 étoiles

Started process a year ago and no information!!hen we signed up to get out of our…

When we signed up to get out of our timeshare the man told us it could be 8 months. I was surprised then that it would take so long. I just read horrible reviews of taking 5 years or more!! I called the customer service and wrote them an email explaining my frustration because I wasn't getting reports quarterly and because I was sending evidence my timeshare was still contacting me. The email bounced back because I sent it to my representative. No one told me she left the company or who the new representative was. This is the end of July. The last update I got was in January!!! I just read a bunch of reviews calling this company SCAMMERS. I am starting to believe it. It's breaking my heart that I'm losing money on the time share (lost) and now I'm losing my money trying to get out of that time share. I would like some positive information about the status of my account, but I get, "they are still working on it."

25 juillet 2024
Avis spontané
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Réponse de Timeshare Compliance

Kim, I will escalate this complaint immediately to the Director of Client Services. We did have some personnel changes and we apologize if you weren't notified of this. We are not a scam and have been in this business for over seven years successfully getting clients like yourself out. Every developer is different and we can get some out a lot quicker than others. It just depends. Our most recent reviews on BBB and Google are mostly 5 stars. It's true we can't please everyone and some clients think that having to wait a long time is not progress. It is progress. Clients sign very involved complicated contracts with developers and it's not easy or quick getting people released. But we do get the job done. I will have Juan reach out asap.

Noté 3 sur 5 étoiles

So I’ve been with timeshare compliance…

So I’ve been with timeshare compliance now for four years. Never get anything for updates if I want an update I have to call them and then I don’t get much information back besides them letting me know that they’re working on it. The last few times I’ve called them they advised me to quit paying my mortgage and maintenance fees that it would make the process go quicker. Which I hope is true because I’m getting tired of paying my timeshare all this money For the last four years and not being able to do anything with it per the contract with timeshare compliance. Just read an older post saying that they have a service they offer to help you with your credit after you quit paying, but that’s also something you gotta pay for separate on top of what you have to pay timeshare compliance for. I would think if they’re advising you to screw up your credit by stopping payments that that should be included in their service.

28 juin 2024
Avis spontané
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Réponse de Timeshare Compliance

Alan, We are sad to see this review since our team has been in communication with you as recently as yesterday. This is a process and takes time. You signed a lengthy contract with your developer that comes with a lot of negotiating on our end with the developer and the lawyers also go through very specific processes and they must be done in steps. We do get our clients out of their timeshare and we are working on your case. Yes, credit can be affected but we help you with the steps to take action and get that rectified if this happens. I'm not sure how much more we can do to explain this process to you. Please contact Jaime back if you need further information. The developers are good at stalling to let people out of timeshares but we know how to work with them and get results. I think you should consider payments you are making and what makes sense. Most clients have better success getting out when they stop payment to the developer but this is your choice as the one who signed the contract with the developer.

Noté 1 sur 5 étoiles

I judge a company on it's word and…

I judge a company on it's word and performance. My case has lasted years, YEARS, though I was told it would be 18 months. Paid in full. But no one has completed the contract. If I hired a landscaper to do my home, paid them in full, and, after years, still didn't have the job done (no matter what the excuse), what would you rate them? If I could give a negative star, I would.

24 avril 2024
Avis spontané
Noté 1 sur 5 étoiles

Waste of Money

I think this is as big of a scam as the timeshares companies. My cancellation process was started December 2022. The lawyer was paid March 2023. We were told that the C&D letter would be sent in 30-90 days. I kept asking for updates so in November, I was told the C&D letter was sent July 28 2023. I was also told I would get quarterly updates. I hadn't heard anything since November so I reached out yesterday. Now I'm being told the letter was sent Nov 17 2023. My process started in December, so for 1 year NOTHING was done. I was also told that the lawyer gives the developer (timeshare company) several months to respond. I am still getting billing statements from the timeshare company with late fees attached to the payment. It's been almost 1 1/2 years and nothing has been resolved. I'm being told to be patience and wait several more months which will bring this to 2 years. This is as bad as the timeshare company saying the presentation will take 45 minutes and they keep you for 5 hours. I was told my timeshare would be cancelled and 1 1/2 years later NOTHING!! Just a waste of money that they won't refund!!

14 mars 2024
Avis spontané
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Réponse de Timeshare Compliance

Ora,
We have searched our database and have not found any name or similar name matching as one of our clients. Please respond immediately if you are a client so we may help you.

Noté 5 sur 5 étoiles

Ellos saben lo que hacen

Ellos saben lo que hacen
El proceso fue largo pero seguro

18 février 2024
Avis spontané
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Réponse de Timeshare Compliance

Gracias Nestor! Please can you email me your address so we can send you a thank you gift? info@tscompliance.com
Enviame tu correo

Noté 4 sur 5 étoiles

Timeshare Compliance A+

Timeshare Compliance did what they promised. They were able to retract our contract. Even through Covid they handled our case diligently. They are responsive, professional, and impromptu.
If you need to exit your timeshare, please reach out to timeshare compliance, they will definitely help you.

1 août 2023
Avis spontané
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Réponse de Timeshare Compliance

THANK YOU Melissa! Your review made us so happy and keeps us going helping people out of their difficult timeshare situations. Enjoy your new freedom! Can you please send your address to us at info@tscompliance.com so we can thank you properly?

Noté 1 sur 5 étoiles

You owe me almost $7000

You owe me almost $7000. I’ve been waiting since October, when you told me it would be 60-90 days. In January you told me it would be Feb 9.

9 février 2024
Avis spontané
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Réponse de Timeshare Compliance

Lori, a check for your refund was sent on 2/26 to you and you spoke to a rep on the phone who confirmed this with you. Please note that the contract, which you signed, does not offer refunds. We never offer refunds. However, we value you as a customer and want you to be satisfied, therefore we sent you a refund.

Noté 4 sur 5 étoiles

Super Done

Well I’m here to say that the whole process didn’t go very well it took a little longer than the 3 years that I was told it was going to take to rid my timeshare. But over all it got done I’m so glad to have that monkey off my back .. Timeshare Compliance did what they had to do, I will never in the rest of my life get into that kind of jam again. It’s off my credit report and my scores are in the low 800s Thank you Timeshare Compliance 😚

9 octobre 2023
Avis spontané
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Réponse de Timeshare Compliance

Thank you Kevia! We really enjoyed helping you and are so happy you shared your great experience. It's good for others with timeshare issues to know that we can help. Enjoy your new freedom!

Noté 5 sur 5 étoiles

The company went above and beyond what…

The company went above and beyond what I expected. They were very timely and kept us informed throughout the process. They were able to get us out of the doomed timeshare experience. I would highly recommend them and use them again if necessary.

21 décembre 2023
Avis spontané
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Réponse de Timeshare Compliance

Thank you Angela! We started this business exactly for this reason - for people like you to get out of their timeshare burden. I hope all of your future vacations are stress free now that you are in control.

Noté 5 sur 5 étoiles

Timeshare compliance did what they said they would they said…we

Timeshare compliance did what they said they would do...the timeshare is cancelled the timeshare however has not told the people in some of their other entities known as the CLUB.. that we no longer owned any part of the timeshare... eventually we figure the right hand will let the left hand know what happened... Good people friendly and compassionate they listen and got the best outcome for us.. just waiting for the club to get the message from the vacation peeps.... started this in March 2023 gone by August... Yes

18 août 2023
Avis spontané
Noté 5 sur 5 étoiles

Finally Free! Repeated inquiries to the developer's…

Repeated inquiries to the developer's timeshare staff went unresolved; namely not combining each of our upgrades, but rather treating the three separately, causing us to have three individual mortgages, maintenance fees, taxes, etc. Timeshare Compliance - Carlsbad Law Group attacked all three aspects until the liability was canceled.

14 novembre 2023
Avis spontané
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Réponse de Timeshare Compliance

Thank you for taking the time to leave us a review! We are so grateful for your patience and trust in us throughout the process. Congratulations on being freed from your timeshare forever!

Noté 1 sur 5 étoiles

Three years and nothing resolved!

We signed up with Timeshare Compliance nearly 3 years ago to help us get out of our impulse timeshare. We did what was asked and paid their fees, which were about half the cost of the original timeshare. We were told most timeshares get released in about a year’s time. Again- for us it has been nearly 3! I keep hanging on, wanting to trust the process, but I don’t even get updates!!! We have no idea what is happening, where we are in the process, what in God’s name is taking so long, and what to expect next. I’m still getting certified letters from our TS company and I dutifully forward them as requested but never hear anything from compliance. I have left emails and have tried reaching someone over the phone but either can’t reach anyone or I get the same generic responses to my questions. And by that I mean I don’t get answers at all… simply stating that based on your communications it looks like you’ll be released soon. EVERY TIME. Then nothing. Same letters for over a year! No change. So now my credit is in the crapper with no end in sight or hope of resolving this. I’m defeated and lost and continue to get zero help from this company who we thought were the best based on our research before we went ahead and tried to work with them. Take my advice and run. Don’t trust them. Maybe look into a local lawyer who can direct you better on where to take your money and time if you want out of your TS.

14 novembre 2023
Avis spontané
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Réponse de Timeshare Compliance

Thank you for your feedback! We have attempted to contact you regarding your concerns on 11/17/2023 however we were not able to reach you. Please give our representative a call back so we can offer you support right away! You can also email us your availability at karmen@tscompliance.com.

Noté 4 sur 5 étoiles

Thank you Timeshare Compliance

Thank you Timeshare Compliance

Thank you TSC for getting us out of our timeshare. The process is long, but it was worth the wait. Maintenance fees were going up every year. Timeshare Compliance kept us informed via email.We are free from our timeshare. Thank you Timeshare Compliance.

2 novembre 2023
Avis spontané
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Réponse de Timeshare Compliance

Thank you for taking the time to leave us a review! We are upfront that due to the legal nature of the process it can take time but the payoff is well worth it! We thank you for your patience with us and congratulations on being freed from your timeshare!

Noté 4 sur 5 étoiles

Happy that our timeshare is gone

We are very happy that Timeshare Compliance was able to get us out of our timeshare. It did take a long time, as they said it could, but it was worth the wait. They kept us informed as to what was happening and they were also in contact with the attorney. They were easy to work with. We are not going to buy a timeshare again. You pay a lot of money for them and then when you want to book something, especially if it's a more popular destination, we always would hear that there was no availability.

6 octobre 2023
Avis spontané
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Réponse de Timeshare Compliance

Thank you for your review! Due to the legal nature of the process it can take some time but the payoff truly is well worth the wait! We are so grateful for your patience and trust you placed in us to assist you with your timeshare burden. We are delighted to have this weight lifted from your shoulders and congratulations on being freed!

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