tiney Avis 

277
•
TrustScore 4.5 sur 5

4,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Ryan previously struggled at nursery and would often cry, but today he was in a wonderfully happy and jovial mood. Seeing such a positive transformation speaks volumes about the fantastic work his tea... Voir plus

Noté 5 sur 5 étoiles

Starting my training as childminder with Tiney has been nothing short of exceptional. From the very first conversation , their team demonstrated a clear commitment to guide me throughout the whole... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Jo at Tiney Bears Tiney Home is the most fantastic childminder! Every day she goes above and beyond to create the most enriching experience for the children. Her home setting has an abundan... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We used our childminder from tiney for our autistic 4 year old. He was incredibly well looked after and loved every minute of it which is rare for him to find somewhere he enjoys so much and our child... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service de garde d'enfants
  2. aussi dans
  3. Baby-sitter
  4. Fournisseur de services d'éducation et d'orientation professionnelle

À propos de tiney

Écrit par l'entreprise

Who are tiney?
At tiney our mission is to enable affordable childcare for parents, high quality early education for children and amazing careers for childminders.

We are the UK's largest registered childminder agency, responsible for quality assuring and working alongside our community of fully registered childminders.

There are now over 1500 tiney homes open or coming soon around the country, run by childminders from a wide range of backgrounds but all united by a mission to change children's lives. We are proud of our big, warm, vibrant professional community of early years educators; they are the heart of tiney.

Our Training Offer
tiney offers a fantastic supported training pathway to childminder registration and ongoing support to our registered childminders through our app, continuous CPD, events, community coaching programme, discounts and benefits and much more. To find out more about how to become a childminder visit tiney.co/childminders/new-to-childminding/

Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

277 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 33 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(277)

90 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Tiney requires experienced childminders…

Tiney requires experienced childminders to earn money while they take a share of the profit. However, on their advertisements and website, they have mentioned that no experience is needed and that unexperienced individuals are welcome.

In my case, I paid £300 in Tiney fees, along with the costs for my and my husband's DBS checks (twice), my medical report, and my first aid training. For my theory call, I took half a day off work, and I also had to attend a video call for my registration.

Before my home visit, my adviser told me to book a video call to get advice on any necessary changes before the visit. During the video call, my husband was with me for support. When discussing my home setup, the adviser asked about our boiler and heater. Since we had recently moved into our new house, my husband was more familiar with these things, so I asked if he could explain them. She said, "Okay, that's fine," so we assumed she was advising us.

I also have knowledge about safeguarding, but during that video call, I was nervous. So, I asked the adviser if my husband could explain the electrical appliances, and she said, "Absolutely fine." My husband even clearly said, "Please advise us—if any changes are needed, we will do them."

However, the result was shocking. I was disqualified, and the reason given was that I lacked safeguarding knowledge and that my husband was more active than me. We thought the video call was meant to provide guidance, but instead, they directly disqualified me.

I requested another chance, as we had already spent a lot of money. I also asked if I would have to pay again if I reapplied after a few months. She said they would discuss it after six months, which I found very unfair.

Additionally, we spent money on online resources to prepare for this process, and they are still with me, but I can't return them.

So please, don't join Tiney.

22 novembre 2024
Avis spontané
Logo de tiney

Réponse de tiney

Hey Naziya, Emily here, I head up the Customer Onboarding team here at Tiney. I’m really sorry to hear you’re feeling disappointed about your application outcome—I know this isn’t the news you were hoping for. At Tiney, we have a set quality bar that all applicants need to meet to ensure that every child in our care is in the safest possible hands. Safeguarding is at the heart of everything we do, and throughout the onboarding process, we observe and assess knowledge in this area to make sure all our childminders feel confident and prepared. Unfortunately, at this time, we felt that your Safeguarding knowledge wasn’t quite where it needed to be to move forward. That said, we absolutely appreciate your passion and effort, and we’d love to encourage you to take some time over the next six months to strengthen your understanding in this area. If you decide you’d like to reapply, we’d be more than happy to welcome you back!

Noté 5 sur 5 étoiles

Fantastic home nursery

My 18month old son has been attending Little Pickles Tiney Home Nursery with Karis for a few weeks now and he has settled in so well. His confidence has flourished and has learnt even more words and gestures. Karis’ regular updates on the app are fantastic and he always looks so happy and doing something fun. We are very pleased to have chosen Little Pickles. Thank you so much

20 mars 2025
Avis spontané
Logo de tiney

Réponse de tiney

Thank you for sharing your experience! 💜 It’s wonderful to hear how well your little one has settled in and how much they’re learning. It sounds like Karis is doing an amazing job, and it’s great to know how happy and engaged the children are 😊

Noté 5 sur 5 étoiles

Excellent Support and Smooth Registration Process


I had a great experience registering with Tiney as a childminder. The process was well-structured, and the team provided excellent support at every stage. From the initial application to the theory call and final setup, I felt guided and well-informed.

The resources and training materials were thorough and easy to follow, making the transition into childminding smooth. The team was always responsive and ready to help with any questions I had along the way.

Overall, I’m very happy with Tiney and would highly recommend them to anyone looking to start their childminding journey!

15 mars 2025
Avis spontané
Logo de tiney

Réponse de tiney

Thank you so much for your wonderful review Borislava! We're thrilled to hear you had such a smooth and supportive experience registering with us. It’s great to know that our resources and team helped make your transition into childminding easier. Your recommendation means so much to us! 😊✨

Noté 5 sur 5 étoiles

My experience so far I honestly cannot…

My experience so far I honestly cannot fault. I've literally just qualified so can't say about the aftermath but all the training they made easily accessible on an app and you have online webinars to join In and someone on hand to answer any questions. Now I'm going through the setup to open my business... All the information is there from tax returns to signing up with HMRC aswell as extra training for your journey. I haven't fell upon a negative so far. They all seem friendly and willing to help!

13 mars 2025
Avis spontané
Logo de tiney

Réponse de tiney

Thank you so much for your lovely review Amy! We're so glad to hear you've had such a positive experience with the training and support. It’s great to hear you're feeling confident as you set up your business. Wishing you all the best on your journey! 😊🎉

Noté 5 sur 5 étoiles

I have just passed my registration…

I have just passed my registration visit with tiney, they have been amazing! very supportive and encouraging all the way through. As a childminder who was previously registered with Ofsted I would hands down reccomend tiney out of the two. I was a bit of an unsual case for tiney but they have tailored the process for me and we have worked together. Highly reccomend.

10 mars 2025
Avis spontané
Logo de tiney

Réponse de tiney

Hi Hazel, it's Gemma 👋 I helped you right at the beginning when you first got in touch with tiney. I'm so happy to see you've now registered, huge congratulations! 🎉 It's fantastic to hear how supportive and encouraging the process has been, especially in tailoring the process for you and your unique setting🌳.
Wishing you all the best on this journey! 😊

Noté 5 sur 5 étoiles

Very helpful agency!

I've just completed my registration with tiney, and they have been incredibly helpful throughout the process! They helped me so much with stepping into the world of childminding. Appreciate it!

8 mars 2025
Avis spontané
Logo de tiney

Réponse de tiney

Jesscia, that’s fantastic to hear—congratulations! 🎉 So glad that you feel we have helped you get started on your journey into childminding. Wishing you all the best as you move forward! 😊

Noté 5 sur 5 étoiles

Wonderful Experience

My registration visit was such a pleasant experience. I was made to feel so at ease and supported. The tiney team are a wonderful group who are truly there to support, guide and assist in anyway possible.

28 février 2025
Avis spontané
Logo de tiney

Réponse de tiney

That’s wonderful to hear Tegan! 😊
So glad your registration visit was such a positive experience. The feedback from your visit was that you had really taken onboard everything from your training, well done! We’re excited to continue supporting and guiding you as you move forward. Wishing you all the best on your journey! ⭐

Noté 5 sur 5 étoiles

Excellent Support & Guidance from Tiney…

Excellent Support & Guidance from Tiney – Highly Recommended!

At first, I was hesitant to join Tiney because I had never heard of them before. Starting a childminding business felt overwhelming—I didn’t know where to begin, what the process involved, or how to navigate all the responsibilities that come with working with children. Doing it alone seemed scary, but joining Tiney turned out to be the best decision.

From the start, my advisor, Chloe, has been absolutely amazing. She has been incredibly supportive and always there whenever I needed help. The training process was smooth, and the guidance I received made everything much clearer. I initially thought I wasn’t ready, but Chloe believed in me and gave me the push I needed to register sooner than I expected—which was exactly what I needed.

Tiney provides great reassurance and peace of mind, especially for those who are new to childminding and unsure of where to start. They ensure you have all the policies, training, and support necessary to set up and run your business confidently. Even the inspection process was well-organised, and the theory call was handled professionally, which made the experience much less stressful.

Overall, I’ve had a fantastic experience with Tiney. The team is professional, supportive, and excellent at communicating every step of the process. I highly recommend them to anyone looking to start a childminding business but feeling unsure of the journey ahead.

4 mars 2025
Avis spontané
Logo de tiney

Réponse de tiney

Thank you so much, F. Hadi, for your wonderful feedback! 😊 We're so happy to hear that Chloe and the team made your childminding journey smoother and helped you feel more confident. Starting something new can be daunting, but it’s amazing to see how far you’ve come! 🎉

We’re proud to have supported you, and we’re always here if you need anything. Wishing you all the best in your childminding journey, and again, thank you for recommending tiney! 🌟💛

Noté 1 sur 5 étoiles

Waste of Time and Energy

Paid £300 registration fee
Paid £75 for GP Consultation call that was only 3 minutes long, and the person was on a bus or something. Was expecting alot more for a £75 consultation, that was a 3 minute video call.
Paid £80 for the First Aid training.
Keep in mind they also take 12% of your earnings.
The discover page was rather useless as nobody responded to my posts.

It's a very expensive process. Unfortunately, I didn't pass my registration visit and was told on the day that Tiney may look at the results and may reschedule or reconsider. However, this wasn't true as I've lost access to my account.

I paid quite a hefty sum for this "training" and could've had a cheaper experience If i had listened to the reviews here and gone with Ofsted or with the council instead.

If you are planning to register with Tiney, reconsider your financial requirements and go with another angency or your council or ofsted themselves. It's not worth the amount of money you will pay to be dropped off at a hat.

3 mars 2025
Avis spontané
Logo de tiney

Réponse de tiney

Hey Emmanuella, Emily here, I head up the Customer Onboarding team here at tiney. I am really sorry to hear your application was unsuccessful with us and you were disappointed by this outcome. The £300 joining fee covers the support from your advisor, your theory call, your home check call, the childminder training and your registration visit. A GP Health declaration and a paediatric first aid course are both requirements for registration as a childminder and is something you would also require if you were to register with Ofsted. The GP consultation with the external company we use is an option for all our trainees if they are having issues with getting their declaration from their doctor and they require the form to be returned quicker, the length of this call depends on what is needed to be discussed on the call.

Regarding your registration visit, each application is carefully reviewed by our panel and considers each individual situation and unfortunately where Safeguarding or Quality concerns arise that do not meet our required standards, we must take regulatory action. Sadly, this can sometimes mean withdrawing an application at this stage, we do not take these decisions lightly. Safeguarding and quality are our highest priorities, and we have a set standard that we must uphold.

I know this isn't the outcome you were hoping for, and we appreciate the time and effort you put into the process. We wish you all the best with your next steps.

Noté 5 sur 5 étoiles

✨ A Huge Thank You to Tiney

✨ A Huge Thank You to Tiney! ✨

I cannot express enough how grateful I am for the incredible journey I've had with Tiney. From the very start, the process has been smooth, well-structured, and, most importantly, filled with amazing support at every step.

The team has been nothing short of fantastic, always available to answer questions, guide me through each stage, and provide reassurance when needed. They truly care about the success of their childminders, and that personal touch has made such a difference.

Becoming a registered childminder felt like a huge milestone, and I couldn't have done it without the dedication and encouragement of the Tiney team. Their training, resources, and ongoing support have been invaluable, making what could have been a stressful process feel manageable and even enjoyable!

If you're considering becoming a childminder, I wholeheartedly recommend Tiney. They don’t just help you register—they empower you to build a nurturing, successful childcare business with confidence. ❤️

Thank you, Tiney, for everything!

2 mars 2025
Avis spontané
Logo de tiney

Réponse de tiney

Rinthy thank you so much for your kind words! It truly means the world to us. It’s amazing to see how you’ve embraced every part of the training and support, and there’s no doubt you’ll go on to be a fantastic childminder.

We’re so excited for your journey ahead, and we’ll be here to support you on the way! ❤️

Noté 3 sur 5 étoiles

The childminder we found worked through…

The childminder we found worked through an agency - tiney so we didn’t really have a choice but to use this agency.
So far happy with the service- disappointed that the customer service appears to have been outsourced to the Philippines as getting a response from the customer service team took about 3 working days for a reply and considering this is care for my child it’s actually quite shocking.

1 janvier 2025
Avis spontané
Logo de tiney

Réponse de tiney

Hi Jen,
Amy here, I head up our Customer Operations here at tiney. Thanks for your feedback, I'm really glad to hear you’re happy with your childminder! I completely understand that when it comes to childcare, getting timely support is essential. Our team, based in both the UK and the Philippines, are dedicated to helping families and childminders as quickly and thoroughly as possible. I'm really sorry that in this instance, you experienced a delay, I know that’s not ideal. We're actively hiring more team members to improve our response times and making changes to ensure families get the support they need even faster. If there's anything outstanding that we can help with please don't hesitate to reach out to us via the in app chat or on community@tiney.co

Noté 5 sur 5 étoiles

Brilliant agency to train with!

I have just registered as a childminder with tiney and the whole experience has been so so good! The support from tiney is amazing, everyone is so helpful and the resources they have pre and post registration is phenomenal. Hopefully this all continues now I'm registered!

19 février 2025
Avis spontané
Logo de tiney

Réponse de tiney

Hey Liv, thank you so much for the feedback! It’s great to hear that the process has been such a positive experience and that you’ve felt so supported along the way. We look forward to seeing you thrive now your registered! 😊✨

Noté 5 sur 5 étoiles

Great place to train as a childminder

Great place to train as a childminder, lots of support and resources to learn from.

13 février 2025
Avis spontané
Logo de tiney

Réponse de tiney

Thank you Fabiana! 😊 We're so glad you're finding the support and resources helpful. Keep up the amazing work! 🌟

Noté 5 sur 5 étoiles

Fantastic training for the importance…

Fantastic training for the importance of observation and planning

13 février 2025
Avis spontané
Logo de tiney

Réponse de tiney

Bethany, so glad you found the training valuable! 😊 Observation and planning are key, and we’re happy to see you recognising their importance. 💜

Noté 4 sur 5 étoiles

Working with tiney is a great…

Working with tiney is a great experience. Tiney is very supportive and encourages people. I would highly recommend tiney if someone wants to be a childminder.

12 février 2025
Avis spontané
Logo de tiney

Réponse de tiney

Thank you for the kind words, Robina! 😊 We're so glad you're having a great experience with tiney. 🌟

Noté 5 sur 5 étoiles

Great place to work with

Great place to work with. I joined tiney a year ago. Wasn’t sure if I will be good enough to became childminder but they assure me that I’m already doing a job as I’m mum myself. So happy I joined I learn a lot and became childminder today I work with 5 children and I’m so happy to see them coming to me with a big smile on them faces. Thank you tiney and looking forward for many years to come to work with you 😊

10 février 2025
Avis spontané
Logo de tiney

Réponse de tiney

Emilia thank you for sharing your journey. You totally are good enough!! and we’re so proud of how far you’ve come. It’s lovely to hear you have lots of happy little faces 😊. Looking forward to many more years working together! 💜

Noté 5 sur 5 étoiles

An excellent childminder

An excellent childminder with a homely atmosphere.
Lots of fun activities for the children. Highly recommend!

4 février 2025
Avis spontané
Logo de tiney

Réponse de tiney

Thank you so much for the feedback on your tiney childminder! It’s great to hear they’ve created a lovely environment with lots of fun activities. We truly appreciate the shout-out! 🌟

Noté 1 sur 5 étoiles

Hi I don't understand the game tiney is…

Hi I don't understand the game tiney is playing here!You guys asked me all the necessary questions you need, and told me I succeeded with the safe guarding checks only to get up today after all the heavy money paid to you and after few training modules you just locked off.Is this how you encourage people to become what they want?I am very disappointed with this company to be honest.

31 janvier 2025
Avis spontané
Logo de tiney

Réponse de tiney

Hi Etchu. We are really sorry to hear your application was unsuccessful with us and that you were disappointed by this outcome. We do give anyone who would like to join tiney the opportunity to declare any information that could affect their suitability to become a childminder, before they join us, through our very detailed questionnaire. If information isn't declared or is not declared in its entirety before joining; if it subsequently appears on any of the background checks we run, and is not in line with our Safeguarding policy, then unfortunately we will have to withdraw applicants from the process. Our Safeguarding policy is in place and safeguarding is our number one priority at tiney. On this occasion Etchu, as a gesture of goodwill, we have refunded your joining fee. We wish you all the best and if you have any further questions please get in touch with us directly. Take care!

Noté 5 sur 5 étoiles

Every help I needed to operate my…

Every help I needed to operate my setting is been giving to me by tiney.Thank you for a fantastic job!

30 janvier 2025
Avis spontané
Logo de tiney

Réponse de tiney

Thank you so much! We’re thrilled to hear that we have been able to support you every step of the way. 😊

Noté 5 sur 5 étoiles

Straight forward use of app

Straight forward use of app,
Clear contract and policies in place
Pictures and journal is a lovely add on

21 janvier 2025
Avis spontané
Logo de tiney

Réponse de tiney

Thank you so much Zoya!

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus