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Lisez les avis des autres

Noté 4 sur 5 étoiles

Tinies has a good choice of shifts and makes an effort to find them within reasonable distance from my home. Scarlett, my advisor, is always polite and any queries are sorted quickly. The company also... Voir plus

Noté 5 sur 5 étoiles

The agency helped us find a nanny while we were staying at The Grove on Saturday 28 Feb 2025. They were helpful, well organised and reassuring. Our baby is only 10 week old and they found a nanny wi... Voir plus

Noté 5 sur 5 étoiles

The Creche provided an excellent most needed service of taking good care of our kids while we attended the BSI Congress 2025. My little one settled in quickly as he enjoyed his time at the crèche and... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

One of the best nanny agencies going, I've always found them to be so professional. Great service 100%committed to helping anyone who is looking for employment. Kate who works at the north east branch... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service de garde d'enfants
  2. Recruteur
  3. Service de recrutement

Écrit par l'entreprise

Since 1975, we’ve been supporting families by providing peace of mind for parents, offering career opportunities for dedicated childcarers, and ensuring nurseries have reliable staff. Together, we build stronger families.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

395 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 80 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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Noté 1 sur 5 étoiles

Very bad...as they under pay and…

Very bad...as they under pay and charges a lot!!
Do not join them...best advice

17 juillet 2025
Avis spontané
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Réponse de Tinies

Hi there,

Thank you for taking the time to share your feedback, we’re genuinely sorry to hear you’ve had a negative experience.

We’d appreciate the chance to look into this properly and understand what went wrong. If you’re willing, please contact us directly at info@tinies.com so we can support you further.

Thank you again for raising your concerns, we value your experience and would like to make this right.

Kind regards,
Tinies Head Office Team

Noté 5 sur 5 étoiles

If you are looking for a fantastic…

If you are looking for a fantastic agency to work for, I highly recommend Tinies!

I have been working for Tinies Berkshire for 4 months so far and they are an excellent company to work for. My consultant Lucy Hobbs is amazing always going above and beyond 😊😊

I love the flexibility of agency work and I’m never put under any pressure if I’m not available. I would highly recommend Tinies Berkshire as an employer! 😊.

3 octobre 2025
Avis spontané
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Réponse de Tinies

Thank you so much for your lovely review! 💙
We’re so pleased to hear you’re enjoying your experience with Tinies Berkshire and that Lucy has been such a great support. Flexibility and care for our team are really important to us, so it’s wonderful to know that’s coming through. We’re delighted to have you as part of the Tinies family!

Noté 5 sur 5 étoiles

Great experience

Really great staff when our children attended an event in Yorkshire, they were really well cared for and there were lots of activities and toys.

4 octobre 2025
Avis spontané
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Réponse de Tinies

Thank you, Ann, for sharing your experience. We’re delighted to hear that your children were well cared for and enjoyed the activities at the Yorkshire event. Providing a safe and engaging environment is always our top priority, and it’s great to know our team delivered that for your family.

Noté 5 sur 5 étoiles

Yorkshire Tinies - great service

Tinies in Yorkshire worked with us to put on an Early Years event. We had a cohort of children with SEND and the creche were very accommodating of individual needs and working with us for practical advice ahead of the event. I would highly recommend Georgina and her Yorkshire based team for your event.

4 octobre 2025
Avis spontané
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Réponse de Tinies

Thank you so much, Carla! We're thrilled to hear that our Yorkshire team, led by Georgina, provided such great support for your Early Years event. It’s wonderful to know the crèche team were able to accommodate individual needs and offer practical advice in the lead-up. We really appreciate your recommendation and kind words!

Noté 5 sur 5 étoiles

It was very good

It was very good. The agency is very responsive.

8 octobre 2025
Avis spontané
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Réponse de Tinies

Thank you, Hannah! We're so pleased to hear you had a positive experience with Tinies and found our team responsive. We really appreciate you taking the time to share your feedback!

Noté 5 sur 5 étoiles

Really well run agency

Really well run agency. It is very simple to operate and very helpful staff at hand if ever any issues. Would definitely recommend.

8 octobre 2025
Avis spontané
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Réponse de Tinies

Thank you so much for your kind feedback! 💙 We’re delighted to hear you’ve had such a positive experience with Tinies and found our team helpful and easy to work with. Your recommendation means a lot to us!

— The Tinies Team

Noté 5 sur 5 étoiles

Supportive team of consultants from…

Supportive team of consultants from start to finish - they were always staying in touch, would answer any queries promptly and were polite to speak to. It was a pleasure working with Tinies Essex and Cambridge.

19 septembre 2025
Avis spontané
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Réponse de Tinies

Thank you for your lovely feedback! 💙 We’re so pleased to hear that our Essex and Cambridge teams provided such great support throughout your experience. We’ll be sure to share your kind words with the consultants — they’ll be thrilled to hear it!

— The Tinies Team

Noté 1 sur 5 étoiles

Scammers AVOID AT ALL COSTS

On 11 August, I paid £60 for an enhanced DBS check. Instead, I was issued a basic DBS certificate due to an error on your side, which required me to resubmit my details. I complied promptly, but this process has since been subject to excessive delays, poor communication, and lack of clarity, with no final resolution to date.

I also experienced unprofessional conduct from a staff member, which is unacceptable in a professional setting. Most recently, I was told I must pay again due to a name error — a request I consider unfair, as the need to resubmit arose entirely because of your original mistake.

I promptly completed this on August 15th and confirmed submission. Since then, I have had to chase repeatedly for updates with little progress or clear communication.

Key Events
• August 18: I confirmed my resubmission was received (“I believe so”).
• September 5–11: I was asked for more documents and reference details, which I provided.
• September 17–19: I followed up after being told DBS results usually take up to four weeks.
• September 22: I contacted Chloe during Abbie’s annual leave and was told there was still no update. During this conversation, Chloe made an unprofessional and inappropriate remark:
“Shame, these little girls know how to spell their names though 🙂”
This was unnecessary, dismissive, and not appropriate in a professional setting.
• September 25: I was told my DBS would be tracked — yet there has still been no resolution.

Most recently, I was informed that I would need to pay again because my name was entered incorrectly. However, this issue arose only because the original DBS was processed incorrectly as basic instead of enhanced. Had Tinies and Zinc completed the correct type of DBS from the start, I would never have needed to re-enter my information, and this error would not have occurred.

15 août 2025
Avis spontané
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Réponse de Tinies

Thank you for taking the time to speak with Marc and for giving us the opportunity to listen to your feedback. We appreciate you sharing your experience and allowing us the chance to address your concerns directly.

Noté 5 sur 5 étoiles

Excellent Service

Tinies were very quick to reply to my emails and get nannies arranged.

The nannies supplied at the event were very good. I would definitely recommend the agency

20 septembre 2025
Avis spontané
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Réponse de Tinies

Thank you so much for your lovely feedback! 🌟
We’re so pleased to hear that you found our service responsive and that the nannies supported your event so well. Recommendations mean the world to us, and we truly appreciate you taking the time to share your experience.

Noté 5 sur 5 étoiles

Professional and Communicative

Tinies was fantastic to work with, very responsive and professional. They were able to provide a creche for young children during our wedding, helping our guests enjoy the evening knowing their kids were so well looked after!

30 août 2025
Avis spontané
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Réponse de Tinies

Thank you for sharing your feedback. We’re pleased to hear that our team was able to provide a professional and responsive service, ensuring your guests could enjoy your wedding with peace of mind. Supporting families with trusted childcare is at the heart of what we do, and we’re delighted we could contribute to your special occasion.

Noté 1 sur 5 étoiles

Never use - zero reliability

We secured a nanny from this agency via Bright Horizons, which is a retained benefits provider via my husband’s workplace. While everything was booked and confirmed in advance, nobody showed up on the day and we were not offered any explanation or alternative. We had to chase for hours to get an answer and/or to be offered a solution. The situation was never remediated. Not only this is an utterly unacceptable situation but it also shows suboptimal management of a situation that should have been swiftly remediated given the fact that they are an agency with several registered carers. Never use if you want to have reliable services.

8 septembre 2025
Avis spontané
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Réponse de Tinies

Hi Nastasia,

We’re very sorry to read about your experience and completely understand how frustrating and unacceptable this must have felt. This is not the level of service we aim to provide.

To allow us to investigate this fully and understand what happened, please could you email us at info@tinies.com
with your booking details? Once we have this information, we can look into the situation and follow up with this.

Thank you for bringing this to our attention – we’d really like the opportunity to resolve this for you.

— The Tinies Team

Noté 5 sur 5 étoiles

Great babysitting service

We used Tinies whilst staying at The Grove Hotel, based on their recommendation. It was our first time using a babysitting service and they made things very easy. Everything was prompt, reliable, communication was easy. The babysitter (Penny) was excellent and very easy to deal with. Everything about the service was great.

29 août 2025
Avis spontané
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Réponse de Tinies

Thank you so much for your wonderful feedback! 🌟

We’re delighted to hear that your first experience with a babysitting service was such a positive one. It’s great to know that our team made the process smooth and stress-free, and we’ll be sure to pass on your kind words to Penny, she’ll be thrilled!

We hope you’ll think of Tinies again next time you need support.

Noté 5 sur 5 étoiles

One of the best nanny agencies going

One of the best nanny agencies going, I've always found them to be so professional. Great service 100%committed to helping anyone who is looking for employment. Kate who works at the north east branch is so lovely to talk to she can't do enough for you, she's helped me so much over the years to find the right nanny position for me .

1 octobre 2024
Avis spontané
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Réponse de Tinies

Thank you for your lovely feedback. We’re delighted to hear you’ve had such a positive experience with Tinies North East and the support Kate has provided in finding the right roles for you.

— The Tinies Team

Noté 5 sur 5 étoiles

Tinies North East Employee

I have worked for Tinies North East for over 2 years whilst doing my degree. They have an excellent team who are super helpful, flexible and understanding of every persons individual circumstances. They respond quickly and do their best to find the right work for you. Such a brilliant team in the North East and couldn’t recommend Tinies more.

12 août 2025
Avis spontané
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Réponse de Tinies

Thank you for your kind words. We’re so pleased to hear you’ve had such a positive experience with the Tinies North East team and that their support has been so valuable during your studies.

— The Tinies Team

Noté 5 sur 5 étoiles

Georgina at Tinies was absolutely…

Georgina at Tinies was absolutely fantastic. She dealt with us from start to finish and provided us with two extremely good candidates who we interviewed. We would have honestly been over the moon with either, as they were both such high-quality candidates. We are now a week into working with our nanny and really can see her being part of the family for years to come! We could not be happier with our placement! Thank you, Tinies. Anyone looking to find a nanny for their children, Tinies will not disappoint.

1 août 2025
Avis spontané
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Réponse de Tinies

Thank you for your lovely feedback. We’re delighted to hear you had such a positive experience with Georgina and that your new nanny is already settling in so well. We truly appreciate your recommendation.

— The Tinies Team

Noté 5 sur 5 étoiles

Tinies West Midlands has consistently…

Tinies West Midlands has consistently provided me with outstanding support as a nanny. Lisa is exceptionally helpful, friendly, and professional, even reaching out outside of regular working hours when needed. She always shares all the details for each job and offers guidance and support every step of the way. I truly cannot recommend Tinies highly enough.

6 août 2025
Avis spontané
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Réponse de Tinies

Thank you for your wonderful feedback. We’re so pleased to hear you’ve had such a positive experience with Tinies West Midlands and the support provided by Lisa. Your recommendation means a great deal to us.

— The Tinies Team

Noté 5 sur 5 étoiles

Tinies @ The Grove

We have used Tinies Herts at the Grove Hotel a number of times and are always reassured and impressed. Penny was exceptional and had both our girls asleep and had let us know before we could finish our starters. Will use again

26 juillet 2025
Avis spontané
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Réponse de Tinies

Thank you so much for your kind words and continued trust in Tinies at The Grove. We're delighted to hear that you had such a positive experience, and we'll be sure to pass on your lovely feedback to Penny – she’ll be thrilled to know she helped make your evening that little bit more relaxing. We look forward to supporting your family again soon!

Noté 5 sur 5 étoiles

Excellent service

26 juillet 2025
Avis spontané
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Réponse de Tinies

We're delighted to hear you received excellent service it's what we always aim for.

Best wishes,
The Tinies Team

Noté 5 sur 5 étoiles

Tinies West Midlands are perfect.

Tinies West Midlands have always provided excellent service to me as a nanny. Lisa is exceptionally helpful, friendly and professional. She contacts me out of working hours if necessary. She provides all the necessary information on each job available and helps and supports me every step of the way. I cannot recommend Tinies enough.

18 juillet 2025
Avis spontané
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Réponse de Tinies

Thank you for your kind words and recommendation. We're delighted to hear that you've had such a positive experience with Tinies West Midlands. Lisa’s commitment to supporting our nannies is second to none, and it's great to know that her professionalism and dedication have made such a strong impression. We truly value your partnership and are so pleased to have you as part of the Tinies team.

— The Tinies Team

Noté 5 sur 5 étoiles

Become a Nanny for Tinies

I recently decided to return to nannying and signed up with Tinies, an agency that immediately impressed me with the thoroughness of their background checks and onboarding process. From the very start, Lisa and Louise were absolutely fantastic—patient, supportive, and always available to guide me through each step.

Not long after joining, I was offered a weekend corporate nanny role alongside other Tinies nannies. I was nervous at first, not knowing anyone on the team, but those nerves quickly disappeared. I was welcomed with open arms by all the staff working that weekend. Lisa’s organisation and warmth made me feel like I’d been part of the team for years.

I was assigned to a wonderful family for both nights of the event, and I truly enjoyed every moment. It was a fantastic experience, and I’m already looking forward to the next one.

If you’re thinking about joining Tinies—don’t just consider it, go for it. They’re a brilliant company to work with, and I’m so glad to be part of their team.

11 juillet 2025
Avis spontané
Logo de Tinies

Réponse de Tinies

Thank you for taking the time to share your experience. We’re so pleased to hear that your return to nannying with Tinies has been such a positive one. At Tinies, we pride ourselves on delivering a supportive and professional onboarding process, and it's wonderful to know that Lisa and Louise made you feel valued from the very beginning.

We're delighted you felt welcomed by the wider team and enjoyed your first corporate nanny role. Feedback like this truly reflects the warmth and dedication of our caregivers and staff alike. We’re proud to have you as part of the Tinies team and look forward to working with you again soon.

— The Tinies Team

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