I purchased the "Iconic Kitchen" and when I opened it there were several pieces that were damaged. I contacted customer service and they responded the same day, on Sunday, with support and instructi... Voir plus
L'entreprise a répondu
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I purchased the "Iconic Kitchen" and when I opened it there were several pieces that were damaged. I contacted customer service and they responded the same day, on Sunday, with support and instructi... Voir plus
L'entreprise a répondu
We have a lot of Tiny Land products and when we purchased the outdoor mud kitchen we confused the anti mold treatment they apply to the word for actual mold. I contacted Tiny Land and a very nice repr... Voir plus
L'entreprise a répondu
Super cute design, but a few flaws. One of the windows was chipped—possibly right out of the box, since I couldn't find any broken pieces at home—and the paint wore off fast. The shape sorter opening... Voir plus
L'entreprise a répondu
I purchased the Blossom Kitchen from Amazon and it arrived with a cracked oven window. I contacted Tiny Land directly, Elaine was so caring and helpful. The customer service was top notch. She checked... Voir plus
L'entreprise a répondu
Tiny Land founded in 2014 with Neo and Cherie began to realize the meaning of the tiny land for each kid in their childhood. Tiny Land is aiming to share the passion for providing safe, high-quality home furnishings to the kids all over the world, and let the kids run on their imagination in their small territory.
1370 Omalley Way, 91786, Upland, Etats-Unis
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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 33 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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The teepee I bought for my grandchildren is absolutely wonderful! Sturdy, cute and easy to put together! It’s also easy to fold up and put away when you need the extra space. It’s big enough for an adult to join their child. I can happily recommend this product.
My granddaughter loves her easel! There’s so many things she can do with it.
The Tiny Land doll house and garage were very well made and had good instructions for assembly. The quality of the wood structure and accessories is excellent. It was delivered on time and will provide hours of creative play for our grand daughter.
My coffee maker arrived with a broken dial... which i think was a shipping thing, not a Tiny Land manufacturer issue. Tried the chat (eeeww), followed up with a direct email. Love their customer service as they are sending out a replacement piece versus returning it as an exchange. In the new world of AI and automation, I am deeply appreciative of their personable response.Excited to see my incoming class play with it.
I had an issue with a Tiny Land tent and they responded quickly with possible solutions. When it appeared the tent was defective, they immediately offered to either send a new tent (of a different model), refund it, or offer store credit. We decided to take a new tent and they overnighted us one. Our kids are thrilled and we greatly appreciate the quick and helpful service.
My granddaughter loves her lounger. She sits, plays, and naps on it. Very pleased! Great quality
Quick shipment. All the pieces were included, easy to assemble, clear instructions, and GREAT finished project.
Mud kitchen arrived in time for grandson’s 5th birthday. From what I hear, he and his younger brother love it!
My review is based on my experience dealing with Elaine in Customer Service to help resolve an issue with a recall notice. Elaine was not only initially pleasant and professional, she elevated my request for resolution and kept me updated and aware of next steps in the replacement process. Elaine is a great Customer Service Representative for Tiny Land. Based on her support and issue resolution, I'd recommend Tiny Land products to anyone who values great product and, most importantly, values issue resolution for the Customer! Thank you!
I’ve bought the mud kitchen and another kitchen for the grandkiddos. Grandson Nolan loves his green chair! We haven’t yet opened the net tunnel, but definitely the balls c and ocean shapes were opened up.
Quality products, well received.
I reached out to Tiny Land customer service after finding a few minor scratches on a number of pieces when I opened them up to prepare for assembly. They were quick to respond and had me use a magic eraser, which removed the scratches. I was thrilled to not have to do any returns.
Shipped fast for my granddaughter’s 3rd birthday. She loved it! She already has the kitchen and I knew her parents trust your company with your products.
Very happy with my item. My husband put it together with me using a drill. It would have taken me forever using the Allen wrench alone.
My daughter loved her new mud kitchen for her birthday! Everyone had a blast playing with it. Such great quality also super sweet that it comes with tools for playing. There was one piece while building that was cracked and customer service is already sending us a replacement piece, which should arrive in a day or two. Great customer service great experience would buy from these guys again.
It was literally impossible to purchase without buying your insurance, which I didn’t need. Why should I pay to have my order delivered correctly? Isn’t that your responsibility? Very disappointing.

Réponse de Tiny Land
Delivery was quick and the product exceeded my expectations
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