Tiny Land Avis 

1 579
TrustScore 4.5 sur 5

4,4

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I purchased the "Iconic Kitchen" and when I opened it there were several pieces that were damaged. I contacted customer service and they responded the same day, on Sunday, with support and instructi... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We have a lot of Tiny Land products and when we purchased the outdoor mud kitchen we confused the anti mold treatment they apply to the word for actual mold. I contacted Tiny Land and a very nice repr... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

Super cute design, but a few flaws. One of the windows was chipped—possibly right out of the box, since I couldn't find any broken pieces at home—and the paint wore off fast. The shape sorter opening... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I purchased the Blossom Kitchen from Amazon and it arrived with a cracked oven window. I contacted Tiny Land directly, Elaine was so caring and helpful. The customer service was top notch. She checked... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de jouets pour enfants
  2. Magasin de tapis
  3. Magasin entrepôt

Écrit par l'entreprise

Tiny Land founded in 2014 with Neo and Cherie began to realize the meaning of the tiny land for each kid in their childhood. Tiny Land is aiming to share the passion for providing safe, high-quality home furnishings to the kids all over the world, and let the kids run on their imagination in their small territory.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 33 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,4

Tous les avis

(1 579)

429 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I love these toys

I love these toys! They are so well made. I am very happy with all I have purchased! I scan new things every time I get an email.

27 avril 2026
Noté 2 sur 5 étoiles

The products are very ascetically made…

The products are very ascetically made but not great quality given the fact that these toys are played with by children. Way too expensive to have cheap labels and packaging. Things need to be laminated or have sturdier packaging. For example, the beef and bacon come in packaging that will not last or be sustained after play. The paper labels don’t even stay stuck together.

27 avril 2026
Logo de Tiny Land

Réponse de Tiny Land

Dear customer,

Thank you for taking the time to share your detailed feedback. We’re sorry to hear that the product did not meet your expectations.

We understand your concern that children’s toys should be able to withstand repeated play, and we appreciate you specifically pointing out the issues with the beef and bacon packaging pieces. Feedback like this is valuable because it helps us better understand where the product experience may fall short of customer expectations.

Our team would like to learn more about your experience and will reach out directly for additional details. We truly appreciate your feedback and the opportunity to improve.

Best Regards,
Tiny Land

Noté 5 sur 5 étoiles

Bought the adorable tent with sheer…

Bought the adorable tent with sheer curtains and star lights for my granddaughter and her cousins to play in and the kids spent the whole weekend in the tent! Delivered swiftly, very quick set up and also small enough to easily store. The kids, ages 3 and 6, all loved it!

27 avril 2026
Noté 5 sur 5 étoiles

I ordered the tiny land mud kitchen for…

I ordered the tiny land mud kitchen for my granddaughter. It is perfect and she loves it. We did have an issue with the sink having a defect cut in it, so it leaked . I emailed with Ivonne in customer service and she was absolutely wonderful and so helpful . With providing her with the information and pictures , she ordered a replacement sink to be shipped out immediately. This was all done less than 8 hours after my original email . Tiny land not only has wonderful products , it has excellent top notch customer service - especially Ivonne !! Thank you - customer for life !!

20 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Very, very cute!

Quick delivery, great price, just as described. My daughter loves the beach tent for her new baby!

24 avril 2026
Noté 5 sur 5 étoiles

Chris

Chris, in customer service was amazing. I had a question about my order and Chris answered my questions immediately. Thank you. Great company.

18 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Amazing customer service

Amazing customer service! I reached out to have some pieces I had broken replaced. They were supposed to be shipped in a couple of weeks. Since they didn't have stock of those pieces, they were kind enough to send a whole new train set.

16 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Great product

Great product! Shipped fast and it’s so cute! Our little one loves his new kitchen! We’ve already gotten so much use out of it and it’s so sweet to see his imagination go wild.

20 avril 2026
Noté 5 sur 5 étoiles

I ordered and did not realize the item…

I ordered and did not realize the item was a preorder. When I inquired about delivery time that was explained to me with a promise to prioritize my order when the item was available or an option to cancel. I chose to maintain my order. To my delight all 4 pieces of my order were delivered within 2 weeks. Ivonne was my customer service representative and she was amazing. Her communication was excellent and I was impressed at how engaged and caring she was. Based on this experience I will definitely order from your company again. Thank you.

12 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

Warning: This Company Will Not Compensate for Lost/Stolen Items

To this day, Tiny Land still owes me $71.89 for the Tiny Land Teepee with Mat for Kids that I purchased on for my daughter’s birthday. They shipped the item to my apartment address but I never received the item. I emailed their customer service rep on April 4 asking for a replacement or refund and that individual refused to do either. Instead he/she told me to file a claim for the full amount with the shipping company UPS. I immediately filed a claim with UPS but I have yet to hear back from UPS about that claim. Instead, Tiny Land made me purchase the item a SECOND TIME at an additional $92.64. This time I received the item. The customer service rep at Tiny Land seemed to imply I was lying to him/her and refused to ship a replacement item free of charge. This whole thing seems sketchy and I question whether Tiny Land even shipped the original item or whether they were just trying to make me pay twice for one item (there were no photos taken to confirm it was actually delivered. When my Dad’s cremated remains were shipped to the funeral home, they took photos to confirm the USPS had actually delivered them.) I am a mother of two children and I will not be purchasing any more products from them because they stole $71.89 from me for a product that never arrived at my doorstep.

3 avril 2026
Avis spontané
Logo de Tiny Land

Réponse de Tiny Land

Dear customer,

We are truly sorry to hear about your experience and understand how frustrating this situation must have been, especially since the teepee was intended as a birthday gift for your daughter.

After reviewing the order history, we confirmed that the original package was marked as delivered by UPS in 2022, which is why a carrier claim process was initially recommended at that time. However, we understand that this did not provide the experience or support you expected from us.

We never want any customer to feel dismissed or unsupported, and we sincerely apologize if our communication made you feel that way.

Our team will be reaching out to you directly to further review the situation and work toward a fair resolution. We truly appreciate you bringing this matter to our attention.

Best Regards,
Tiny Land

Noté 5 sur 5 étoiles

Dollhouse for my 4 year old grand-daughter

Ordered a dollhouse for our 4 year old grand-daughter. The package arrived on time and in great condition. Instructions for assembly were helpful. The dollhouse is getting lots of imaginative play time! A quality piece that will be handed down.

13 avril 2026
Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service. A preorder took longer than expected but they were on it as soon as I reached to them! Thank you!

6 mai 2026
Avis spontané

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