I purchased the "Iconic Kitchen" and when I opened it there were several pieces that were damaged. I contacted customer service and they responded the same day, on Sunday, with support and instructi... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
We have a lot of Tiny Land products and when we purchased the outdoor mud kitchen we confused the anti mold treatment they apply to the word for actual mold. I contacted Tiny Land and a very nice repr... Voir plus
L'entreprise a répondu
Super cute design, but a few flaws. One of the windows was chipped—possibly right out of the box, since I couldn't find any broken pieces at home—and the paint wore off fast. The shape sorter opening... Voir plus
L'entreprise a répondu
I purchased the Blossom Kitchen from Amazon and it arrived with a cracked oven window. I contacted Tiny Land directly, Elaine was so caring and helpful. The customer service was top notch. She checked... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Tiny Land founded in 2014 with Neo and Cherie began to realize the meaning of the tiny land for each kid in their childhood. Tiny Land is aiming to share the passion for providing safe, high-quality home furnishings to the kids all over the world, and let the kids run on their imagination in their small territory.
Coordonnées de contact
1370 Omalley Way, 91786, Upland, Etats-Unis
- customer_care@tinylandus.com
- tinylandus.com
4,4
Excellent
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 33 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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I would give it zero stars if possible
I would give it zero stars if possible. I have given them EVERY chance to fix a broken door on a play kitchen from a Christmas gift. It arrived broken, and they said the part was backordered and they said it will ship on March 1st. Just received a door today, March 26th, and it is broken. They should have sent an entire new kitchen back on 12/26 when I called to tell them the door was broken upon opening the box Christmas Eve.
25 décembre 2025
Avis spontané
Just very unique and well made product.
27 février 2026
Adorable Dollhouse
The item arrived on time and safely. I was able to put 99% of it together in about 3hrs. Harder than IKEA, easier than a DIY. The floors were a little tricky to line up. Around 4-5 screws were difficult to insert. Finished work is extremely cute and my little girl loves it.
18 février 2026
Product arrived damaged and replacement…
Product arrived damaged and replacement parts were sent to someone else, not even in my state.
24 février 2026
We absolutely love the bed tent
We absolutely love the bed tent, my son now sleeps in it every night. The item is high quality and adorable. Chris with customer service was super responsive, kind and helpful when I had an inquiry. Would totally shop from this company again!!
18 mars 2026
Avis spontané
excellent customer service
I thought I was missing a couple pieces and I reached out to tiny land support and they were they were able to send me a video and help me work through the build. I appreciate their patience and willing to assist. Their response time was quick.
13 mars 2026
Avis spontané
Pre-order well worth the wait
We received our order on Saturday and our Daughter loved it! She was in awe as we kept unboxing each small box.
The quality is amazing and the details are beautiful! Well worth the wait.
Thank you for all your help with getting our pre-order to us sooner.
14 mars 2026
Avis spontané
Great experience
Great experience. Very helpful with problem of missing part. Fast, efficient and very pleasant. Love your products!
10 février 2026
Privacy violation
Giving one star because this company is using SafeOpt aggressive marketing platform. I googled this product one time. Several days later I received a marketing email from "Tiny Land via SafeOpt". I never shared my email address with Tiny Land or SafeOpt. Even if it is legal, it is unethical and violation of privacy. I will not buy anything from Tiny Land.
15 mars 2026
Avis spontané
Réponse de Tiny Land
Dear customer,
Thank you for sharing your feedback. We understand your concerns regarding unsolicited marketing emails and take matters related to privacy and customer trust very seriously.
At this time, we are not aware of any direct marketing activity from our side that would result in emails being sent without a customer voluntarily subscribing. However, there are instances where third-party marketing networks or partners may promote products from various brands, and in some cases, their communications may reference the brand name even though they are not sent directly by the brand itself.
Because of this, we are currently reviewing the situation internally and looking into whether any external marketing partners or networks may have been involved so that we can better understand what may have occurred.
We appreciate you bringing this to our attention, as feedback like this helps us review our practices and ensure our brand is represented appropriately across all channels.
If you would be willing to share a screenshot or additional details of the email you received, it would greatly assist our investigation. Please feel free to reach out to us directly at customer_care@tinylandus.com if you would like to discuss this further.
Thank you again for raising this concern.
Best Regards,
Tiny Land Team
My daughter loved a the garage
My daughter loved a the garage. It was a great addition to the house.
18 février 2026
Top tier customer service
Top tier customer service! Had a hiccup with an order and they responded within an hour even on Sundays!
15 mars 2026
Avis spontané
Item came very quickly
Item came very quickly! Super impressed with the quality! My grandson loved it. He is just starting to crawl and cruise so I needed a way to slow the wheels down. I used large rubber-bands on the attachment of the wheels. Any other option would be nice that could be used temporarily until he is more stable?
9 février 2026
Ivonne was extremely helpful
Ivonne was extremely helpful. Customer service was a 10 out of 10 experience.
12 mars 2026
Avis spontané
My one year old loves it.
Play kitchen arrived super fast and exactly as pictured. My one year old took to it right away and has been playing with it ever since. Had to order the food that went with it. The only negative would be the faucet needs a sturdier mount. My granddaughter keeps pulling on it. I think she is wondering why there is no water coming out! Other than that, it is a winner.
9 février 2026
This company makes quality items that…
This company makes quality items that will last a lifetime. I’ll definitely keep coming back
10 février 2026
Very thoughtful and timely customer…
Very thoughtful and timely customer service - thank you, Elaine!
9 mars 2026
Avis spontané
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