I purchased the "Iconic Kitchen" and when I opened it there were several pieces that were damaged. I contacted customer service and they responded the same day, on Sunday, with support and instructi... Voir plus
L'entreprise a répondu
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I purchased the "Iconic Kitchen" and when I opened it there were several pieces that were damaged. I contacted customer service and they responded the same day, on Sunday, with support and instructi... Voir plus
L'entreprise a répondu
We have a lot of Tiny Land products and when we purchased the outdoor mud kitchen we confused the anti mold treatment they apply to the word for actual mold. I contacted Tiny Land and a very nice repr... Voir plus
L'entreprise a répondu
Super cute design, but a few flaws. One of the windows was chipped—possibly right out of the box, since I couldn't find any broken pieces at home—and the paint wore off fast. The shape sorter opening... Voir plus
L'entreprise a répondu
I purchased the Blossom Kitchen from Amazon and it arrived with a cracked oven window. I contacted Tiny Land directly, Elaine was so caring and helpful. The customer service was top notch. She checked... Voir plus
L'entreprise a répondu
Tiny Land founded in 2014 with Neo and Cherie began to realize the meaning of the tiny land for each kid in their childhood. Tiny Land is aiming to share the passion for providing safe, high-quality home furnishings to the kids all over the world, and let the kids run on their imagination in their small territory.
1370 Omalley Way, 91786, Upland, Etats-Unis
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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 33 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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It was easy to shop and my granddaughter is very happy with her toys!
Thanks!
The delivery of the second part of my order was delayed over 10 days as a result of Tiny Land inadvertently returning the package without explaining this to me. The second part of the order was critical to the gift.
I love the train sets we purchased for our grandsons.
Anne was amazing! She was always updating me on the progress of my shipment. She’s very helpful and timely with her responses. Tiny land has the best toys for little ones. I got the food play set for my son’s birthday and he absolutely loves it! I will definitely be coming back to order more.
Great Customer Service Experience!
Ivonne was so helpful, friendly, kind and professional and was able to provide me with a quick answer about a shipment (three items) that were to be delivered on different dates. I honestly can't believe how quickly they arrived (in just a matter of days from order placement). Excellent first time experience with this company. Thank you!
Great instruction manual and protective packaging. The 3 magnets were missing, and the company quickly sent them.
I love that our customers can order directly through our website! Love your products!
The refrigerator went together pretty well, except for the bottom right corner split when I was screwing it together. I used a regular screwdriver, not a drill. The catches lined up evenly and so did screw holes. My grandkids will love it.
Elaine, the customer service agent at Tiny Land was a wonderful, kind, sweet and efficient agent! She was seriously one of the nicest people I've ever dealt with online. She made my first time experience shopping at Tiny Land so wonderful, I wish more people were like her! Truly a caring person!
Chris was super helpful and went above and beyond to have a replacement piece expedited to repair my toy kitchen. Great experience!
Great customer service. Super fast and professional.
Ordered the mud kitchen for my kids.
Kitchen arrived with few default I emailed right away with pictures like twice as I was building it and I think I got someone fixing both my issue in less than 5 min.
The customer service is the best I’ve ever dealt with for that a big 5 stars.
I love Tiny Land and their products for our home—they fit perfectly in our playroom. I recently had a question about one of their products and reached out to customer service. Ritz responded right away and helped resolve my issue so quickly. I truly appreciate how they make you feel taken care of and go above and beyond with their service.
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