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Lisez les avis des autres

Noté 1 sur 5 étoiles

Their rebates are a scam. I purchased tires and an oil change and the oil change came with the $25 instant coupon and then a $25 prepaid Mastercard. It took a couple of weeks for the claim on the Mas... Voir plus

Noté 1 sur 5 étoiles

I waited for hours to get an alignment I need very badly abd after waiting all this time they tell me they are unable to loosen a nut due to corporate policy on using torches. Or heat to remove bolts.... Voir plus

Noté 5 sur 5 étoiles

I stopped up at Michael Tires today to get air in my tires and Jake the guy who works in the garage stopped everything he was doing to help me. I didn't have to wait at all. Thank you Jake Patr... Voir plus

Noté 1 sur 5 étoiles

Brandywine Maryland tireplus. On multiple occasion when the staff at tire plus Brandywine messes up. And you ask to escalate. They often don’t want management to know of this and they wil bold face... Voir plus

À propos de l'entreprise

  1. Magasin de pneus
  2. aussi dans
  3. Magasin d'accessoires automobiles

Informations provenant de diverses sources externes

Operates auto service shops across the United States. Includes online coupons, description of services and a listing of locations.


Coordonnées de contact

1,8

Bas

TrustScore 2 sur 5

114 avis

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1,8

Tous les avis

(114)

30 avis reçus au cours des 12 derniers mois

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Noté 2 sur 5 étoiles

Mankato location

Mankato, MN location; the sales associate was helpful. Inappropriate language from within the shop. Was given an approximated 2hr wait time, ended up being 3 1/2 hours.

11 novembre 2023
Avis spontané
Noté 5 sur 5 étoiles

i got a flat tire this saturday morning…

i got a flat tire this saturday morning near my city's tires plus store. i got fast and excellent service in a space tire installation. zach and the other manager were so kind to get my repairs done without a charge!! the car is under warranty and they recommended i seek recovery with my dealership of record. my invoice was 207334.

4 novembre 2023
Avis spontané
Noté 1 sur 5 étoiles

Tires Plus 271 Robert C Daniel Jr Pkwy, Augusta, GA 30909

I presented to Tire's Plus on 10/30 for a courtesy battery check because my vehicle would stutter before starting. Stacy provided me with battery check and I was informed it was it at 97% and was not the reason for the stutter start on my vehicle. Due to my battery being good I was informed that I possibly needed a new starter or alternator but that this determination required a vehicle inspection. I returned my vehicle to this location on 11/1 and since it was late in the day told a vehicle inspection would be started on 11/02 to determine the cause of the stutter start. On 11/02 I received a call at 10:57 AM from Stacy informing me that the battery and starter were not the problem and that I needed a new alternator along with some other recommended maintenance. I agreed to having a new alternator and oil change completed. I was called at 4:02 PM and told by Stacy that my existing battery was dead and that I needed a new one and she needed me to authorize the maintenance. I questioned as to how a battery that was checked multiple times prior to was now dead within such a sort span of time. Stacy was unable to provide a clear answer. She eluded to my alternator killing my battery but the battery was at 97% per her check and deemed serviceable . I continued to question how my battery was now dead when this was never an issue prior to the new alternator. Stacy was not able to explain how my battery was now dead within a few hours. I was then forced to purchase a new battery in order for my car to be serviceable. Upon picking up my vehicle I asked for an itemized list of maintenance. I was charged $49.99 for a standard oil change and had to request a coupon be applied so that the oil change was reduced to $32.98. I do believe that my car battery was left not charging while maintenance was conducted and that this location is at fault for my battery going dead. In total I spent over $1100 for an oil change, new alternator, new battery, and vehicle inspection. After further review this location has a current F rating on the Better Business Bureau. Avoid at all cost.

3 novembre 2023
Avis spontané
Noté 5 sur 5 étoiles

TiresPlus Store on County Road 220 in…

TiresPlus Store on County Road 220 in Fleming Island Fl. Ryan and Robert took excellent care of my tire and brake issues. They were a major blessing to me with a cheerful attitude and very professional. They diagnosed my issue perfectly and my car is running better than ever. So happy!

13 octobre 2023
Avis spontané
Noté 1 sur 5 étoiles

I went there because the AC was blowing…

I went there as the AC was blowing hot. They said I needed a new compressor, $900 later I left with my AC blowing better but not as cold as expected. Less than 2 months the same issue, the AC is blowing hot. I spoke to the service manager Adrian, who was of little help. Please spare yourself the aggravation, and go someplace else for service or risk being lied to, boxed, and bumped for services you do not need.

27 septembre 2023
Avis spontané
Noté 1 sur 5 étoiles

DO NOT GO TO TIRES PLUS!!!!

For starters I hate to even have to put one star because it was way less than that my experience at Tires Plus was nothing less than a worst nightmare. I brought my truck there for an alignment which took more than two and a half hours even though they pulled it right in on the alignment rack as soon as I got there. The alignment that I received was the absolute worst alignment I have ever had in my life it pulled to the right so bad that if you took your hand off the steering wheel you would simply go in circles. I brought my truck to Midas to try to get an alignment they told me within 5 Seconds they could not do an alignment on my truck because there was other issues first that needed to be addressed. So after $533 with Midas my truck drives perfectly down the center of the street unlike the $140 that was stolen from me to destroy my front tires thank you Tires Plus

1 septembre 2023
Avis spontané
Noté 1 sur 5 étoiles

I was quoted about $1300 for radiator…

I was quoted about $1300 for radiator and thermostat repair to which I agreed
When finished they said the thermostat did not need to be repaired. Then a few weeks later the car overheated,and they said it was the thermostat. I want them to pay to repair my car and for rental car but they are stonewalling. I contacted PA attorney general, local TV, and numerous complaint websites. I believe my cause is righteous and will continue to pursue this until they make good on my complaint.

20 juillet 2023
Avis spontané
Noté 1 sur 5 étoiles

Lake Mary FL store

Lake Mary FL store. Dropped off car for $52.99 AC diagnostic ended up paying $235 for adding freon. 2 days later blowing warm. Took it back now needs a new compressor $1159 all in. We won't charge for the freon. Nice touch. 2 days after that blowing warm again. Now it's a new evaporator core $2000. I said no and am out $1400 w no AC. Their AC diagnostic didn't pick up these major issues up front? Hard to believe. Tires Plus stole my money don't let them steal yours.

15 septembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Great work

Great work , very fast, makes sure everything is done right very good customer service the best tire place I’ve been to yet I give them 5 stars

30 août 2023
Avis spontané
Noté 1 sur 5 étoiles

Have a 2019 nissan maxima platinum with…

Have a 2019 nissan maxima platinum with only 28,000 miles on it went to get the tire patched and they said the tire was already patched 2 times the tires was new on it never had and patch jobs they refused to patch it charged me 300 for 1 tire and busted my under lights called corporate and they did nothing

5 août 2023
Avis spontané
Noté 5 sur 5 étoiles

On 21 Aug 2023 at 9:30am I had a left…3:30pm

On 21 Aug 2023 at 9:30am I had a left rear tire that needed to Be replaced. Spoke to the Service Rep who stated he neeeded to get the Tire from another location and that it would be a few hours before they could replace my tired. Had to be picked up around 11:30 am because the tire hadn’t arrived yet .Service Rep never contacted to imfor me when my replacement would arrive.I contacted a them a 1:pm a which time the agent said it would be ready at 2:00pm. Arrived at Tires plus at 2:00pm my vehicle was still sitting in the same spot had to wait additional Hour and half before replacement was completed. Poor customer service and it shouldn’t take 6 hours to replace 1 tire will never recommend anyone to get tires or any service from the Tire plus 815 S one 3rd street .

21 août 2023
Avis spontané
Noté 1 sur 5 étoiles

Unequipped to do the work

I waited for hours to get an alignment I need very badly abd after waiting all this time they tell me they are unable to loosen a nut due to corporate policy on using torches. Or heat to remove bolts. So this place isn't run by people who turned wrenches it is ran by little pencil neck geeks who worry too much. They won't allow techs to use appropriate equipment so I have to give it a bad review for wasting much of my time.

17 juillet 2023
Avis spontané
Noté 1 sur 5 étoiles

After replacing a blown out tire

After replacing a blown out tire, the mechanic forgot to return my spare tire into the trunk. I had to go back and request they return my spare tire. Just as well, the new tire kept losing air. Went back three more times, when on the second visit, when I returned to pick up my car, they tried to sell me another service and forgot to fill my tire with air. Since it was closing, I had to find the last guy ready to leave to fill my tire with air.
When I tried calling the manager to voice my concern for lack of attention to detail and professionalism, the person on the phone listened and replied. " OK. " like everything I said went out the door.

13 juillet 2023
Avis spontané
Noté 1 sur 5 étoiles

Terrible customer service

Terrible customer service. Put on the wrong tire, had to return and two weeks later no receipt for exchanged tire. No one answers phone , on hold for 10 minutes, wasting my time

6 juin 2023
Avis spontané
Noté 1 sur 5 étoiles

I wish I could leave a zero for…

I wish I could leave a zero for tireplus off of 41 in land o lakes. I was driving to work and got a nail stuck in my tire. I stopped by tire plus and I asked if they could just patch the tire for me bc I know it usually only takes 15-20 min. He told me he was too busy today that he had a guy call out. I was like well I can’t leave here sir my tire is completely flat at this point now because it was leaking fast. He told me all I can do is put air in it. Another customer behind me asked me if I had a spare I said yes and the employee said again all I can do is put air in it. I said what if I have a blow out on the side of the road and get into an accident ? He didn’t say anything back. I felt so unsafe leaving here. I will never go back to this place again.

20 juin 2023
Avis spontané
Noté 1 sur 5 étoiles

Terrible management at Tire Plus in Pewaukee

Tire Plus in Pewaukee Wisconsin is terrible! Very poor customer service. I recently moved to Pewaukee from Illinois and was in need of a front end alignment and wheel balancing. I made an online appointment on their website and received a reservation number. The reservation stated that if for some reason my appointment could not be honored, I would be contacted and advised. They had my email and telephone number. I took a 4 hours of vacation time to make my 1:00 appointment. When I arrived at Tire Plus, the manager said I didn’t have an appointment. I showed her my reservation with the reservation number in the confirmation I received on my cell phone. She saw that the reservation was for an alignment and balancing. She stated “Oh, I didn’t accept that appointment because wheel alignment’s take too much time”. I replied that “the appointment confirmation states you would contact me if you couldn’t honor my appointment”. The manager stated “I’m here by myself, I didn’t have time to contact you.
I don’t know how anyone could manage a business like that and still be in business. Very irresponsible manager. I would recommend you avoid this place.

6 juin 2023
Avis spontané
Noté 1 sur 5 étoiles

Dropped tire for flat repair

Dropped tire for flat repair, took all day. Dropped in morning and went back around 4:30 pm. Tire wasn’t ready, manager said we don’t have the staff.
Finally 30 mins later they gave me back, took home installed on car. Next morning flat again

2 juin 2023
Avis spontané

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