Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I should have waited for an email reply before ordering because you offered to send me a replacement. Oh well. Fantastic product, by the way!

Noté 5 sur 5 étoiles

This was our first order from Tisscare; we chose a "Tisscare Shiatsu Foot Massager with Deep Kneading Heat Therapy." The website was excellent and described the products well; the order was easy to... Voir plus

Noté 5 sur 5 étoiles

The item came in new(no refurbished) they were out of the gray model due to it selling out, but was more then happy about the response time from them. Glad their customer service was good, quick... Voir plus

Noté 1 sur 5 étoiles

Ordered unit from Amazon. Box was missing both power cord and remote rendering it unusable. Multiple calls to customer service I had to initiate only to be told "they don't have replacement parts to... Voir plus

À propos de l'entreprise

  1. Boutique de santé et beauté

Écrit par l'entreprise

Tisscare is designed to provide highly effective relief for the ultimate body wellness solution. Through constant R&D, Tisscare Use materials and technologies that are more suitable for the body to help relax your body. While providing high-quality products, we also strive to provide superior customer service to our clients in all aspects of our business. No matter if you’re a returning customer or a first-time buyer, your satisfaction is our top priority. This means you can enjoy a more active lifestyle. we strive to maintain the best service in the industry while being completely transparent and providing accurate information about our products. We thank you for your interest and hope to meet all of your expectations!


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

105 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

N'a pas répondu aux avis négatifs

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Noté 1 sur 5 étoiles

The quality of the product not good the machine working but heating not working at all.

I am looking a foot massage when I saw it in FB this Tisscare massager machine with promotion then I grab it I ordered quickly.
When I received the item I'm so excited to used it. But I really feel Disappointed because the heating is not working. I press manually not working I used the remote still not working disappointed.
I send EMAILS several times about my complain in TISSCARE regarding the machine because the heating not working, really feel sad they are very slow to do the action. Until now I don't get any action regarding this matter from this company.
How I can change it. No action at all they send me same message keep asking same things until I feel tired sending an email very bad experience buying online this company all I can say waste of money Because difficult to change the item if you have complained hard to reach on them😡😡😡 after almost 1 month keep sending them an email finally they asked me 50 euro refund rather I return back the item what can I do I accepted rather nothing....
Anyway thank you Tisscare for 50 euro refund not bad.

29 décembre 2023
Noté 1 sur 5 étoiles

No he recibido nada

No he recibido nada

28 décembre 2023
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Réponse de TISSCARE

Hola, muchas gracias por tus comentarios. Comuníquese con nosotros con su número de pedido y apreciaremos su cooperación para ayudarnos a resolver satisfactoriamente este problema en support@tisscare.com o 888-908-1006 (EE. UU.)

Noté 5 sur 5 étoiles

It fit my cankles!

Arrived quickly and was the perfect size. However it was delivered with no external packaging and it kinda ruined the birthday surprise

20 décembre 2023
Noté 1 sur 5 étoiles

The purchase was a Christmas present…

The purchase was a Christmas present and the package was wrapped to hide its contents.

15 décembre 2023
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Réponse de TISSCARE

Hi, kindly reach our customer service at support@tisscare.com or 888-908-1006(US) and we will be glad to assist you.

Noté 2 sur 5 étoiles

Poor customer service, poor quality

I placed the order directly from Tisscare website in the US and I got the order on time.

However, the product was not of a good quality and it hurt the feet when tried it on. When I asked for return, I had to bear the shipping expense (over 40$) and still haven’t received any partial refund of the product.

The customer service is extremely slow in replying to emails. Please improve the customer service experience or do not sell your products on your website.

11 novembre 2023
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Réponse de TISSCARE

Hi Bob, thank you very much for your patience. Kindly reach us via support@tisscare.com, or 888-908-1006(US), and together, we will do our best to provide satisfactory solutions.

Noté 5 sur 5 étoiles

Best gift so far

I received this item as a Christmas gift and I truly love it. It relaxes me after a long day at work and I couldn’t ask for a better gift.

25 décembre 2023
Noté 1 sur 5 étoiles

Your service and support is bad, very bad...not only bad, it doesn't exist. I will never, ever order from you again.

I've sent you 5 emails with no reply and I can't get through on phone because I get a message that says, "VM Box is Full".
You're sending my order to the wrong address.
After 2-hours on the phone, I located the package at a UPS warehouse. I couldn't change the address because UPS said only you can. Well, I can't get in touch with you. So, I had to make two 3-hour round trips, total 6-hours, of driving, to pick up the package To top it off, it's 4-days late for a Christmas present for my wife. Your service and support is bad, very bad...it's not only bad, it doesn't exist. I will never, ever order from you again.

18 décembre 2023
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Réponse de TISSCARE

Hi Richard, we are deeply sorry that you had to go through this. Between the holiday rush and a few shipping delays, things got a little hectic. We value your business and we hope you can give us another chance to prove how much we value you. Thank you very much for your understanding.

Noté 5 sur 5 étoiles

my first unit arrived and it broke

my first unit arrived and it broke a week later.
I contacted support about it and they sent me a replacement unit right away.
great product support.

9 décembre 2023
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Réponse de TISSCARE

Hi Garry, thank you very much for trusting in Tisscare. Hope you enjoy all the healing benefits of your unit.

Noté 1 sur 5 étoiles

No responses

No responses. I tried the product for 1 week after getting it and was not impressed or happy with it. I went to the website and emailed the company email provided - No response. I called the number provided. I get some automated voice mail, no person, no personal response, nothing. I had to contact my credit card company to dispute purchase since they won't respond or take their product back.

12 décembre 2023
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Réponse de TISSCARE

Hi, thank you very much for your feedback and it breaks our hearts to know you are not satisfied with our products. Kindly bear with us as we all work our way through the bustle of the holiday season. Can we know exactly what went wrong? Also, can we have your order number and email and we will reach out to you ASAP? Kindly bear with us and be patient.

Noté 5 sur 5 étoiles

A nice gift for yourself and someone special

I've been experiencing foot pain so I brought myself this in hopes it would help. I feel like it does help. So I try to be consistent with using it. It's a nice little treat

20 décembre 2023
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Réponse de TISSCARE

Hi Katora, thank you very much for sharing this with us. We hope you get to enjoy all its benefits and lead a healthier life.

Noté 3 sur 5 étoiles

Good Product Poor Customer Service

The product works fine. Customer service is non-existent. Giving up on that!

13 décembre 2023
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Réponse de TISSCARE

Hi Crystal, we are grateful for your feedback. Kindly bear with us during this holiday season. Our customer service agents will get back to you ASAP.

Noté 4 sur 5 étoiles

Nice but wish for more

Very nice unit but I wish I had more control of the heat.

25 décembre 2023
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Réponse de TISSCARE

Hi, we are glad you love your massager. Kindly refer to the product manual to find out more about heat control or reach us directly and we will be very glad to assist you. Have a great time!

Noté 1 sur 5 étoiles

Tried to return

Tried to return. Numerous attempts to reach someone with no response. Now I’m stuck with it and cannot use it

16 novembre 2023
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Réponse de TISSCARE

Hi Erin, can you kindly tell us what is wrong with your unit? We would love to assist you as much as we can.

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