I should have waited for an email reply before ordering because you offered to send me a replacement. Oh well. Fantastic product, by the way!
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Lisez les avis des autres
This was our first order from Tisscare; we chose a "Tisscare Shiatsu Foot Massager with Deep Kneading Heat Therapy." The website was excellent and described the products well; the order was easy to... Voir plus
The item came in new(no refurbished) they were out of the gray model due to it selling out, but was more then happy about the response time from them. Glad their customer service was good, quick... Voir plus
Ordered unit from Amazon. Box was missing both power cord and remote rendering it unusable. Multiple calls to customer service I had to initiate only to be told "they don't have replacement parts to... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Tisscare is designed to provide highly effective relief for the ultimate body wellness solution. Through constant R&D, Tisscare Use materials and technologies that are more suitable for the body to help relax your body. While providing high-quality products, we also strive to provide superior customer service to our clients in all aspects of our business. No matter if you’re a returning customer or a first-time buyer, your satisfaction is our top priority. This means you can enjoy a more active lifestyle. we strive to maintain the best service in the industry while being completely transparent and providing accurate information about our products. We thank you for your interest and hope to meet all of your expectations!
Coordonnées de contact
3422 Old Capitol Trail, Suite 395, , 19808, Wilmington, Etats-Unis
- 2023591107
- info@tisscare.com
- tisscare.com
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My wife is very happy with the product
My wife is very happy with the product. She gets cramps a lot and it really helps.
The quality of the product not good the machine working but heating not working at all.
I am looking a foot massage when I saw it in FB this Tisscare massager machine with promotion then I grab it I ordered quickly.
When I received the item I'm so excited to used it. But I really feel Disappointed because the heating is not working. I press manually not working I used the remote still not working disappointed.
I send EMAILS several times about my complain in TISSCARE regarding the machine because the heating not working, really feel sad they are very slow to do the action. Until now I don't get any action regarding this matter from this company.
How I can change it. No action at all they send me same message keep asking same things until I feel tired sending an email very bad experience buying online this company all I can say waste of money Because difficult to change the item if you have complained hard to reach on them😡😡😡 after almost 1 month keep sending them an email finally they asked me 50 euro refund rather I return back the item what can I do I accepted rather nothing....
Anyway thank you Tisscare for 50 euro refund not bad.
My wife loves this amazing gift
My wife loves this amazing gift. Happy wife, happy life for sure!
Convenient
Easy to buy on the website and with a good discount. Item delivered in a reasonable time.
It fit my cankles!
Arrived quickly and was the perfect size. However it was delivered with no external packaging and it kinda ruined the birthday surprise
The purchase was a Christmas present…
The purchase was a Christmas present and the package was wrapped to hide its contents.

Réponse de TISSCARE
Poor customer service, poor quality
I placed the order directly from Tisscare website in the US and I got the order on time.
However, the product was not of a good quality and it hurt the feet when tried it on. When I asked for return, I had to bear the shipping expense (over 40$) and still haven’t received any partial refund of the product.
The customer service is extremely slow in replying to emails. Please improve the customer service experience or do not sell your products on your website.

Réponse de TISSCARE
loved everythaing about this project
loved everything about this project. I feel wonderful after I've used this. I've recommended this to friends and family.
Best gift so far
I received this item as a Christmas gift and I truly love it. It relaxes me after a long day at work and I couldn’t ask for a better gift.
Your service and support is bad, very bad...not only bad, it doesn't exist. I will never, ever order from you again.
I've sent you 5 emails with no reply and I can't get through on phone because I get a message that says, "VM Box is Full".
You're sending my order to the wrong address.
After 2-hours on the phone, I located the package at a UPS warehouse. I couldn't change the address because UPS said only you can. Well, I can't get in touch with you. So, I had to make two 3-hour round trips, total 6-hours, of driving, to pick up the package To top it off, it's 4-days late for a Christmas present for my wife. Your service and support is bad, very bad...it's not only bad, it doesn't exist. I will never, ever order from you again.

Réponse de TISSCARE
my first unit arrived and it broke
my first unit arrived and it broke a week later.
I contacted support about it and they sent me a replacement unit right away.
great product support.

Réponse de TISSCARE
No responses
No responses. I tried the product for 1 week after getting it and was not impressed or happy with it. I went to the website and emailed the company email provided - No response. I called the number provided. I get some automated voice mail, no person, no personal response, nothing. I had to contact my credit card company to dispute purchase since they won't respond or take their product back.

Réponse de TISSCARE
A nice gift for yourself and someone special
I've been experiencing foot pain so I brought myself this in hopes it would help. I feel like it does help. So I try to be consistent with using it. It's a nice little treat

Réponse de TISSCARE
Good Product Poor Customer Service
The product works fine. Customer service is non-existent. Giving up on that!

Réponse de TISSCARE

Réponse de TISSCARE
Tried to return
Tried to return. Numerous attempts to reach someone with no response. Now I’m stuck with it and cannot use it

Réponse de TISSCARE
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