Titan Energy Systems Avis 

Ive changed this review a few times. Had some initial hiccups but would recommend. They give a good after service. Not the cheapest but easy to get hold of and fast install.

Despite a small miscommunication, the process from sales to installation went well. 10 panels, battery and inverter.

We went with the Givenergy system to be able use the Octopus intelligent flex rate, which provided us with better financial benefits as well as an app to monitor the performance.

I would like to especially thank the installation team, Ben and Frankie. They were courteous, explained properly what they were doing, and listened to us. So that the little tweaks were done to our satisfaction.

Had a video meeting with Paul who was very informative but the one negative is when it comes to the pricing. Offering a discount contingent upon immediate acceptance is a pushy sales tactic that should be avoided. The estimated installation timeframe was one day, whereas the actual installation took four. The installers turned up late on the first day which ment I had to help the delivery driver off load all the equipment. After drilling into an electric cable in my wall that I wasn't aware of, they left to get more materials and were gone for 2 hours, later in the day they needed more roofing materials and on this occasion were gone for 3 hours! On the following day, they failed to turn up at all. They finally arrived on Friday evening at 7:30. It took approximately three weeks to remove the scaffolding. Now, four weeks after installation, the rubbish has yet to be collected. I also need to redecorate due to the damage caused when drilling.
The product itself is excellent, but my service experience was not. However, Bethany and Dylan were always pleasant and easy to deal with.

UK Solar are a great company. Fitting of our battery and inverter was very good. Guy was informative with everything he did.
We had a delay with DNO but that wasn’t UK’s fault.
After sales with Beth Dylan and Neil very good.

Efficient and on time

From the first Phone call and Zoom call everything went as smooth as a military operation. The guys arrived as promised bright and early, were extremely courteous throughout the whole time they were at our residence and were extremely helpful in helping us understand how everything worked, how to use the app and left the area very clean neat and tidy. To say I was impressed by their hard work and professionalism is an understatement and I would not hesitate to recommend this company if you are thinking of having Solar Energy fitted.

From first contact to completion found UK Solar Experts very professional. Spoke with Dylan who then designed the system after giving me options and agreeing a price . Order placed with planning team who were fantastic nothing was to much trouble good customer service throughout. Install completed work in a day explained everything installed app and set up system they were hard working cleared up site. After service technical support excellent.

Uk solar experts are very helpful through out the process of installing the battery and EV charger , and also able to negotiate with price, compare to other installers solar is competitive and affordable.

My only experience of this company is by way of their current YouTube adverts where their team of "experts" is shown installing inverters and batteries in loft spaces. The British Standards Institute introduced guidelines in March 2024 covering battery installation in lofts and a quick Google will list why the installation of both batteries and inverters in loft spaces is very bad practice.
As a retired Chartered Engineer I'm trained to go below the surface of any technology I'm interested in buying so with that background I can assure you that these "experts" haven't the foggiest idea of what they are doing. Stay well clear.

UK Solar Experts did a great job for us from start to finish.
Their initial quotation process was very quick and efficient, and the price was very competitive. The team in the office were very responsive and easy to get hold of. Bethany and Dylan were particularly helpful and Knowledgeable From the first initial phone call to the work commencing this company were brilliant.
The guys that came out were very professional and really helpful with any information I asked or needed. Also cleaned up every little bit of mess that was created when work was being done.
I would Highly recommend these company thank you.

The initial sales process with UK Solar Experts was impressive and persuasive. However, once the installation was complete, the customer support effectively disappeared. The primary focus seems to be on upselling rather than providing a quality, supportive service.
​My experience was unfortunately defined by a series of issues:
-​Initial solar panels estimates were miscalculated.
-​The installation date was repeatedly pushed back with little communication.
-​There was a significant lack of transparency regarding the true waiting time for the DNO application.
​We paid a premium price compared to other suppliers, expecting a superior service and product. Unfortunately, the service we received did not justify the cost. I saw similar 1-star reviews before signing up and made the mistake of ignoring them. I'm now regretting that decision.
​My advice to anyone considering this company: get at least 3-4 quotes from different suppliers. Be wary of a high-pressure sales pitch that tells you exactly what you want to hear.

The engineers that were fitting a battery and inverter were delayed (which happens) but then had problems with getting the system set up. They returned 3 working days later and again were running late but did resolve the problem. The engineers worked very hard, and Guy the main electrician installed to a very good standard and set up the app on my phone. Bethany and Dylan in the office were also very helpful and you do get through to the office quickly which is good.
Had there not been the delays in turning up there would have been 5 stars

They were informative and efficient, explaining the whole process from start to finish. Bethany and Dylan were there to take my calls and advise me when I felt unstuck during my wait for my certification and DNO.

Uk solar have been amazing, from starting the conversation to managing each stage, one of the best experiences with installation I have ever had. Also the installers Tom Brook and George Hearn are super nice guys and highly professional would recommend them 100%.

Painless,and fast install. Several options for an affordable system.The install guys know their stuff and run through and explain everything after commissioning. Thanks also to Bethany and Dylan from admin making sure all went smooth. Also 10 year support. What’s not to like?
Mr. Holland.

I contacted UK Solar Experts after talking to several other companies. I had a video call with a really nice person called Mathew, and between us we decided on what installation was best for my requirements.
I could not beleive that they could complete the install within a week. The following day's I was kept informed by Bethany and Dylan on what was happening. This was done by both emails and phone calls. I was contacted by the scaffolding company giving me a time they would erect the scaffold. Drew was fantastic and within an hour it was up. Drew was very prompt in returning to take the scaffold down when the work was completed.
Richard, Oliver and Brad did the install. Nothing was rushed, care was taken and a very tidy job was the result. Both teams were very polite and gave a full introduction on arrival with hand shakes. The cost for the install was very competative but for me it was getting the right system before cost and thats exactly what happend. I have never had a service of such an high standard from any other company my whole life. I am writing this review still thinking I am not doing UK Solar Experts Justice. Really this was to good to be true, but true it was. Thankyou all for an amazing job and making the the whole experience delightfull. Fantastic customer focused company, you made me and my wife feel special.

From start to finish was great, Very pleased with the service from Bethany and Dylan in the office from start to finnish, the Givenergy 10kwh Battery and 5kwh Inverta was fitted professionally by the technician and he was very helpful answering my questions . The system is now up and running and looks great.
Highly recommended

We have solar panels and a car charger, I had a problem with the car charger going off line, Guy came to get it back online, very good services from these guys always happy to help.

From start to finish a first class service, no pushy salesmen no pressure to buy . All fitted in one day and everything tidied up when finished by people who obviously knew what they were doing. We would recommend them to anyone.

An excellent product at a very reasonable price. I chose to have battery storage which was a good call as I'm now receiving money from supplying the grid. The fitters did a very professional installation in what was horrendous weather conditions.
I would have no hesitation in recommending UK solar Experts, in fact I've already done so.