Titan Energy Systems Avis 

From office to installers the whole team was spot on,
I can personally recommend UK Solar Experts to anyone thinking of going Solar
5 stars all round
Thanks again
Peter McCreith

Start time finish everything when smooth and fast.

Fantastic people to deal with, professional in everyway. System was booked and fitted within 3 days. I would highly recommend this company.

Scammers. Wouldn’t stop sending messages despite me saying I wanted nothing from them and then tried to charge me for things I’d never had installed. They never even visited my home to install anything. Used my info to find personal details I had not given them also.

My experience with UK Solar Experts was extremely good. The administration team Bethany and Dylan was very helpful and kept me informed about the installation. The day of the installation Ben and Frankie arrived and were very friendly they explained what they were going to be doing on the installation and the best place to put the batteries and the inverter. During the day they kept me informed how everything was going. They worked very hard all day and installed 20 pv panels an inverter and batteries they finished at 2130 hrs that day with everything working they are a credit to UK Solar Experts can’t thank them enough. If you are looking to have Solar on your property l recommend 100% UK Solar Experts

Signed up with UK Solar Experts to fit some panels. Could not be more satisfied with the service received
Waited for quite some time for me
to be ready and then completed the installation efficiently and professionally. Very happy and would recommend them.

If you want a stress free, efficient and professional solar installation, these are the guys you should consider.
I came across them on the web and within a couple of hours of applying, I was contacted (I think by Dylan) for an initial pre-consultation chat before having the formal consultation, arranged with Paul for the next day.
Paul, via a video link, delivered an exceptionally detailed and interesting presentation, which lasted over two hours. He concluded with a fixed price quote. Normally, I don’t make impulsive decisions but after a five minutes chat with my wife, we decided to go with it and agreed dates for the installation to proceed.
The process then moved to Bethany who looked after us for the pre-installation admin stage, dealing with the works contract and clearly setting out all the necessary pre-installation information, required by the team.
On site, the work proceeded without any problems. The scaffold team erected and dismantled the scaffold on the agreed dates, on time and efficiently. The engineers, Ben and Frankie, were great and delivered an outstanding job, despite the unseasonably damp weather conditions and not finishing until well after 6.30pm.
The post-installation admin transferred to Dylan. He reassured us that UK Solar Experts were bringing together all the necessary documentation and certificates for the customer installation package, and dealing with the application to UK Power Networks for selling back power to the grid. Once matters were in place, he would advise on suitable energy suppliers to maximise my system benefits.
It is said, “team work makes the dream work” …and this was certainly the case. The UK Solar Experts team performed admirably.

We had a team made up of Drew, George, Tom and Tom. They worked tirelessly through out the days they were here, finishing only when it became too dark to continue. Drank lots of tea and went above and beyond to get the job done. To order and have 22 panels and battery installed and working within a week is unbelievable. First day of 0kW grid use after an annual consumption in excess of 7500kW was mind blowing.

Not a good experience I'm afraid having a 10.3KW solar, with a 8KW GivEnergy inverter, 13.6KWh battery installed. All was good with the scaffolding and fitting the solar panels. The electrician fitted everything neatly but was very messy. He didn't use dust sheets anywhere, so there was brick dust everywhere inside and out, bits of wire, rawl plugs, plug covers, cable clips, etc all just left for us to clear up. So every electrical box, clip, wire outside had to be brushed off and wiped down, and the floors inside and out had to be vacuumed and washed.
We had a text saying the system had been commissioned successfully after the electrician had left, but the system wasn't working. Having phoned the electrician and UK Solar Experts many times that evening, and the following day, the system still wasn't working having turned the CT coil clip round the opposite way, as requested. Anyway, it was assumed to be one of the 'bad batch' of units that were installed.
6 days later an engineer was scheduled to arrive and swap out units, but another engineer suspected another problem - the CT coil clip being clipped around the wrong cable. He was right - the engineer put it around completely the wrong cable altogether.
I'd forgotten the engineer asked if he could borrow a hack saw as he didn't have one - I didn't have one either so I don't know how he managed to finish the job....anyway...
It is now working (at long last) but doesn't seem to be generating as much power in full sunlight as I was expecting - the most being 5.3KW.
After several weeks we're still waiting on the G99 certificates and the DNO's OK on the amount we can feed to the grid (6.5KW apparently) to be able to start earning some money. Fingers crossed it will be soon as time is money...

I booked a quote with Dylan, who arranged a Teams call with Paul. Paul was very knowledgeable and made everything clear, giving us confidence to go ahead. The scaffolding and installation teams worked efficiently and completed the job to a high standard, though communication about arrival times could’ve been better.

We weren’t told it could take up to eight weeks to receive the certificates needed for our energy company and have had to chase these up ourselves. Paul also mentioned a £100 restaurant voucher, which we’re still waiting on.

Overall, the service was professional, the team was helpful, and the installation went smoothly. Despite a few small hiccups, I’d definitely recommend this company.

From the start to the finish
Everything and everyone was clear and very helpful
The job was done as per described
And no mess all sweep up
Very pleased all employees wear very perlite and helpful and Bethnal and first adviser from start to finish

What a great company to deal with all the staff are friendly and very knowledgeable. Dealing with them was seamless in every way. We are now running most times at 10p per hour or less.
Thank you UK Solar Experts

From the first phone call, the process was very simple
We need solar panels fitted within a week on a new Build project we were doing and they delivered
From the Office staff to the guys on site, they couldn’t be more helpful
We came across a few issues that Neil the electrician resolved on site. Thank you Neil
10/10
Would highly recommend

Great at first with the salesman, promise you everything rosey until you sign the contract, then it all goes down the hill.
Poor planning - No pre-install visit to ascertain where equipment should go prior to installation
unnecessary delays - installer shows up and forgot what they needed to come with, went away for more than 2hours, came back to say they cannot complete it, it has to be rescheduled.
poor communication - customer get booked for install without been informed. Installer shows up at my resident unannounced.I have been the one filling up the gap, calling UKSE to report what’s happening (terrible )

No sincerity or consideration for the customer - they rather lie to you than been sincere. Is okay to say there will be a delay on some items for your install, we are sorry for the inconvenience and we will compensate you or it wouldn’t happen again.
An install promised to take 5hours, took 7days within a month, after agreeing to take off the install if not completed on the 7th day. You fight your way through everything,
No proper complaint channel. when you call to complain, they try to talk over you. Read the negative reviews, you understand.
Mine was a bad experience, I hope someone learns from it.

From start to finish UK Solar Experts have been fantastic. The initial consultation was thorough and I was provided with an instant quote for the recommended system. The system was scoped to take into account my future needs.
Communication was easy, either by phone or email. I would receive a response to questions within 24hrs.
On the day of the installation the engineer arrived on time. He took me through a number of installation options and shared his recommendation with a reason why. His work was neat with minimal disruption to the building's fabric.
He explained the system, got me set up on the app, tidied up and left.
Head office called to take me through the next steps to obtain the necessary certificates and how to maximise the system benefits.
Absolutely brilliant!!

Why didn’t I do this sooner!

After deciding to install a solar solution, I requested quotes from five suppliers. I spoke with most of them, but UK Solar Experts were by far the most informative.

I had an initial call with Paul Fulthorpe, who couldn’t have been more helpful. He explained every element in detail, ensuring I had all the information needed to make an informed decision. Once I decided to go with UK Solar Experts, Paul remained available and responsive to any questions I had along the way.

The process then moved to the office team, and I dealt with Dylan, Bethany, and Leighton — all of whom provided outstanding communication. Every aspect of the installation process was clearly explained, and the system was installed and fully operational within just two weeks!

The installation team were professional, courteous, and did a fantastic job. I’m now just waiting on the final certificates before being able to officially start exporting to the grid.

A huge thank-you to the entire UK Solar Experts team — I can’t recommend them highly enough!

Excellent information provided about the breakdown of how the system works also in-depth details on facts and figures and benefits of installation also step by step guidance on the process from start to finish and after care services Bethany was extremely helpful answering any concerns regarding installation and advise on how to installation was slightly late but got carried out with care and attention providing information about progression and the lads cleaned up afterwards scaffolding was taken down the day after completion swiftly and only when the job was completed did I part with finances

Had a great zoom call all information about solar and batterys that you need to know.
Installation was very fast and very clean.
Communication was great any problem was answered with a text or a call.
The solar and battery insulation was great but waiting for mcs certificate 3 weeks and dno certificate 4 weeks was hard watching power go to grid and not be paid for
Not the fault of uk solar experts

Very informative zoom call. Worked around my time restrictions and installed within one day. Very happy with company as a hole would recommend

Great zoom call very clear everything explained clearly.fitters very professional and tidy.it was a hassle free purchase and experience.dylan and Bethany helped everything run smoothly I would highly recommend this company to friends and family.