Titan Energy Systems Avis 

460
•
TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 5 sur 5 étoiles

We already had a solar panel installation which we inherited from a house purchase. But we didn't have a storage battery! I contacted Titan and a storage battery was fitted within a week of pl... Voir plus

Noté 5 sur 5 étoiles

I approached a few different installers regarding solar at my home and was left more confused than when i started! I sat on a video call with an advisor called Matt who really put me at ease and exp... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Installation seemed to go ok but my first quarter electricity bill after I got an electric car showed by consumption had gone from zero to 150kWh per month. Looks like they’ve sequenced things incorre... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I've had my solar installed by Titan and it's going great. The installer peoples were nice and friendly and the various people I spoke to in the office were very helpful!! I wanted to wait until I sa... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Société d'énergie solaire

Écrit par l'entreprise

Titan Energy brings together two specialist companies. Titan Energy Systems manages customer contracts and project coordination; Titan Energy Installations Ltd, incorporated on 11 January 2024, carries out the installations. Our leadership team brings 25 years of combined leadership experience. After UK Solar Experts entered administration, Titan acquired its order book and assets to help affected customers continue their projects. We honoured their original prices and deposits already paid, and their IBG protection remains in place.


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4,4

Excellent

TrustScore 4.5 sur 5

460 avis

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4,4

Tous les avis

(460)

138 avis reçus au cours des 12 derniers mois

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Noté 4 sur 5 étoiles

Our installation

Our installation was made difficult due to needing a replacement roof. Despite awful weather and an awkward neighbour, the roofers George and Tom worked like heroes. The panels worked okay, and we look forward to seeing lower bills.
The company staff were all helpful and pleasant.

28 novembre 2025
Avis spontané
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Réponse de Titan Energy Systems

Hi Pete,

Thank you so much for your kind review!

We’re really pleased to hear that, despite the challenges with the roof replacement, poor weather, and even a tricky neighbour, George and Tom were able to deliver the level of workmanship we pride ourselves on. They’ll be thrilled to hear your feedback — they really do go above and beyond for our customers.

It’s also great to know your system is up and running smoothly, and we’re delighted you’re already seeing things working well. We hope you enjoy the benefits of lower bills for many years to come.

If you ever need anything or have questions down the line, our team is always here to help.

Kind regards,
The UK Solar Experts Team

Noté 5 sur 5 étoiles

So quick and easy

So quick and easy

5 novembre 2025
Avis spontané
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Réponse de Titan Energy Systems

Hi Paul,

Thank you for your great review! We’re delighted to hear the whole process felt quick and easy for you — that’s exactly what we aim for. If you ever need anything in the future, we’re always here to help.

Kind regards,
The UK Solar Experts Team

Noté 5 sur 5 étoiles

Very helpful fitters nothing was too…

Very helpful fitters nothing was too much trouble

26 novembre 2025
Avis spontané
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Réponse de Titan Energy Systems

Hi Wendy,

Thank you for your lovely review! We're really pleased to hear that our fitting team took great care of you and made the experience smooth and hassle-free. We’re proud of our installers and it’s fantastic to see their hard work recognised.

If you need any support going forward, just let us know.

Kind regards,
The UK Solar Experts Team

Noté 1 sur 5 étoiles

Pushy Cowboys

This company start to ring me everyday and they never listen what I am saying, -they just talk and talk , when finally I got a chance to explain what I want they become upset and then rude
So I don’t know how they are good at installation other service, after sales etc
But the good thing is that they stop ringing and pushing and I had plenty of time to make great deal with another professional company

14 novembre 2025
Avis spontané
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Réponse de Titan Energy Systems

Hi Aleksandr,

We’re genuinely sorry to read this, as this isn’t the experience we want anyone to have.

To clarify, we only call customers who request a quote or submit their details through our website or partner sites. We never cold-call people who haven’t asked to be contacted.

Our team is trained to listen first and provide clear answers, so if your interaction felt rushed or not handled properly, we sincerely apologise — that will be addressed internally. At the same time, once you informed us that you no longer wished to proceed, we immediately removed your details and stopped all contact.

We’re glad you found a company you’re happy with, and we’ll use your feedback to keep improving the way we communicate with customers.

Kind regards,
The UK Solar Experts Team

Noté 5 sur 5 étoiles

Great experience

Great experience from start to finish.
Was kept updated by Bethany throughout.
The scaffolding team were efficient and polite.
The fitting team were also efficient and polite, carrying out the installation in a neat, tidy and respectful way i felt sorry as the temp outside had dropped but we tried keeping them warm with coffee (cost a lot in sugar).
The whole process went like clockwork considering it was only 5 days from ordering to fitting.
bug shout out to all involved

19 novembre 2025
Avis spontané
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Réponse de Titan Energy Systems

Hi Martin,

Thank you so much for your fantastic review!

We’re delighted to hear that everything went smoothly from start to finish and that you felt well-updated throughout the process. Bethany, the scaffolding team, and the fitting team will be thrilled to hear your kind words — they always work hard, even in the cold, so the coffees were definitely appreciated!

It’s great to know the installation was neat, tidy, and completed within just 5 days of ordering. We always aim to make the process as efficient and stress-free as possible.

Thank you again for choosing UK Solar Experts and for the shout-out to the whole team — it means a lot.

Kind regards,
The UK Solar Experts Team

Noté 4 sur 5 étoiles

I have a Fox ess Ep11 battery with the Warm stickers

I have a Fox ess Ep11 battery with the warm stickers on the battery case and on the cardboard delivery box.
As I understand it this means the battery has internal heaters fitted, which is what I understood I was buying!

I've just been told by UK Solar Experts that this is not the case, it is only the latest batteries that have heaters, mine does not.
I am not Happy.

I am happy to say that my battery heating problems have been solved, and with the latest app and firmware updates I can now see when the battery is heating with the app.
I also had network connection problems when I changed to Sky broadband, luckily I was able to sort out the problem my self.

There is a feature missing from my setup, how can I stop the battery from discharging at set times.

It would be great if I could add my solar panels and car charger to the setup, but they don't all talk the same language so it's not possible.

20 novembre 2025
Avis spontané
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Réponse de Titan Energy Systems

Hi Michael,

Thanks for your feedback, and I’m sorry for the confusion. The WARM sticker on the EP5 & EP11 isn’t an indicator of an internal heater — it simply identifies the standard UK model. Only the EP5-H & EP11-H have the internal heating system

The battery you received is the correct model that was quoted and ordered, and it matches the official Fox ESS specification.

If you’d like the Fox documentation or any further clarification, I’m more than happy to send it over and help.

Kind regards,
UK Solar Experts Team

Noté 1 sur 5 étoiles

claim to offer an online quote

claim to offer an online quote. take your information and then you get the cold calls and high pressure salesman. dont trust any company that isnt transparent online. others will give you an accurate estimate online before taking your personal details

20 novembre 2025
Avis spontané
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Réponse de Titan Energy Systems

Hi Angus,

Thank you for your feedback.

We’re genuinely sorry to hear you felt this way, and we want to clarify how our process works. We do offer an online quote, but because every property is different, an accurate solar estimate requires a short follow-up call to confirm roof suitability, shading, system size, and safety requirements. This prevents customers from receiving misleading or inaccurate online prices.

We never use high-pressure sales tactics — our calls are simply to make sure the information you receive is correct and tailored to your home. However, if our attempt to follow up came across as intrusive, we apologise as this was not the intention.

We are committed to full transparency and would be happy to provide a clear, no-obligation quote if you would like one. If not, we completely respect your decision, and we appreciate you taking the time to share your concerns.

Kind regards,
The UK Solar Experts Team

Noté 5 sur 5 étoiles

Well organised and prompt company.

Well organised and prompt company.
I barely had time to change my socks.
The fitters were a great bunch of lads with a really professional approach.
Office staff are exceptional, look out for Bethane and Dylan.
System seems to be working fine 🙂
Thanks a lot.

12 novembre 2025
Avis spontané
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Réponse de Titan Energy Systems

Hi Rod,

Thank you so much for your brilliant review!

We’re really pleased to hear how smoothly everything went — from the prompt organisation to the quick and professional installation. The team on-site will be delighted with your feedback, and Bethany and Dylan in the office will really appreciate the shout-out too!

Great to hear your system is already performing well. If you ever need anything or have any questions, we’re always here to help.

Kind regards,
The UK Solar Experts Team

Noté 5 sur 5 étoiles

People make the business

Everyone at UK Solar Experts and their partners have been great throughout the whole process. Everything was explained in detail, everything was followed up by a phone call, from shaking hands to install less than a week. After all the reviews read and friends telling me some horror stories, I kept waiting for something to go wrong, but nothing did. The team was great and I highly recommend them!

17 novembre 2025
Avis spontané
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Réponse de Titan Energy Systems

Hi Alexandru,

Thank you so much for taking the time to share your experience!

We’re really glad to hear that everything went smoothly from start to finish and that our team kept you well-informed at every stage. We pride ourselves on clear communication and fast turnaround times, so it’s great to know this came through for you.

Hearing that you were expecting something to go wrong — but nothing did — is the best feedback we could hope for. We truly believe our people make the difference, so your comments mean a lot to the whole team.

If you ever need anything in the future, we’re always here to help.

Kind regards,
The UK Solar Experts Team

Noté 5 sur 5 étoiles

Great teamwork

Super efficient and friendly team of Tom, George and Tom fitted our solar panels with a minimum of fuss and did an excellent job. I would highly recommend them.

18 novembre 2025
Avis spontané
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Réponse de Titan Energy Systems

Hi Glyn,

Thank you so much for your kind words and for taking the time to leave this review!

We’re delighted to hear that Tom, George and Tom delivered a smooth, efficient installation and that you’re happy with the work carried out. The team will be thrilled to know their efforts were appreciated.

If you ever need any support or have questions about your system, we’re always here to help.

Kind regards,
The UK Solar Experts Team

Noté 5 sur 5 étoiles

Top Team

Top team Frankie, Ben and the back office team were super helpful, the whole process was easy start to finish, tidy and explained how everything works. Highly recommended.

14 novembre 2025
Avis spontané
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Réponse de Titan Energy Systems

Hi Neil,

Thank you so much for your fantastic feedback!

We’re really pleased to hear that Frankie, Ben, and our back-office team were able to make the whole process smooth and straightforward for you. It’s great to know everything was explained clearly and completed tidily.

We truly appreciate the recommendation — it means a lot to us.

Kind regards,
The UK Solar Experts Team

Noté 4 sur 5 étoiles

Had battery fitted last year all went…

Had battery fitted last year all went well, engineer and back of house team were great. Recently changed Wi-Fi and has problems getting back on to the app. Messaged Dylan and he sent videos did not work then asked Neil to call me to try and get me back online, still did not work. In the end Dylan arranged for a team who was working nearby to come and help!! I am now back online, thank you Dylan for your persistence.

13 novembre 2025
Avis spontané
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Réponse de Titan Energy Systems

Hi Sharon,

Thank you so much for taking the time to share your feedback!

We're really glad to hear that your original installation went smoothly and that our team left a positive impression. Wi-Fi changes can sometimes cause unexpected difficulties with system reconnections, but we’re pleased that—between the videos, Neil’s support, and finally getting a team out while they were nearby—we were able to get everything fully back online for you.

We truly appreciate your patience throughout the process, and it’s great to know Dylan’s persistence paid off.

Thanks again for choosing UK Solar Experts!

Kind regards,
The UK Solar Experts Team

Noté 5 sur 5 étoiles

UK Energy PV installation July 2025.

I invited a quote early in July and my system was installed within the month.
My first contact was with Olivia Walden, who passed me to Paul Fulthorpe, who then talked me very carefully and with infinite patience through the options and the technical aspects of the installation.
The installation, which commenced within a fortnight, was initially beset with problems totally outside UK Energy's control but Ashley, the panel installer, rose to the challenge and had the panels installed well within the day notwithstanding.
Guy, the electrician, turned up bright and early next morning to install and commission the battery and the inverter, which he completed with a work ethic which even exceeded Ashley's. Before departing he took the time to explain clearly and patiently how to operate the App. I am 73 so this took some time.
I have a background in construction but I have never seen two guys work so hard and so efficiently. Breathtaking
I've had contact subsequently with Dylan Glaucas and others regarding certificates and other paperwork, and in each case my questions have been swiftly and comprehensively answered.
I am pleased with the PV system itself, which seems to be performing in line with UK Energy's prospectus and suits my requirements very well; and I have nothing but praise for each of the company's personnel, with whom I have had contact.

Mike Spong

30 juillet 2025
Avis spontané
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Réponse de Titan Energy Systems

Hi Mike,

Thank you so much, for taking the time to share such a detailed and thoughtful review.
We’re absolutely delighted to hear how pleased you are with both your system’s performance and the service you received from our entire team — from your first enquiry through to installation and support.

It’s wonderful to know that Ashley, Guy, Paul, Olivia, and Dylan all made a strong impression and delivered the level of service we strive for. We’ll be sure to share your kind words with everyone involved.

We really appreciate your recommendation and are glad to have been part of your solar journey!

Kind regards,
The UK Solar Experts Team

Noté 5 sur 5 étoiles

Just had solar panels and battery…

Just had solar panels and battery installed. Bethany, Leighton and Mathew were excellent
Thank you so much
Keep up the good work

28 octobre 2025
Avis spontané
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Réponse de Titan Energy Systems

Hi Stephen,

Thank you so much for your lovely feedback!
We’re so pleased to hear you had a great experience with Bethany, Leighton, and Matthew — they’ll be delighted to know their hard work made a difference. We really appreciate your kind words and support!

Kind regards,
The UK Solar Experts Team

Noté 5 sur 5 étoiles

Very good experience

Very good experience from start to finish. Everything happened as planned. Very efficient and professional. Office staff very attentive. Installation team very good. Clean and tidy. Scaffolding was put up and taken down the same day. Good handover and explanation of the work carried out and the equipment installed. Thoroughly recommend.

7 novembre 2025
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Réponse de Titan Energy Systems

Hi Gary,

Thank you so much for your kind words and for sharing your experience!
We’re delighted to hear that everything went as planned and that both our office and installation teams delivered a smooth, professional service. It’s great to know you’re happy with the quality of the work and overall experience.

We really appreciate your recommendation!

Kind regards,
The UK Solar Experts Team

Noté 1 sur 5 étoiles

Worst company out there

Worst company out there . Got a quote told them no now every other day they bombard me with phone calls .you know the ones ,the silent ones .i have told them to stop so many times .so if that’s how they run their business I had a lucky escape not signing to these cowboys

6 novembre 2025
Avis spontané
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Réponse de Titan Energy Systems

Hi Graham,

We’re sorry to hear you felt this way. Our team was only trying to check in to see how you were getting on with your solar journey and to show our commitment to helping customers make informed decisions.

We’re genuinely sorry if this didn’t come across that way — that was never our intention. We’ll make sure your preferences are updated so you’re not contacted again unless you’d like to be.

Kind regards,
The UK Solar Experts Team

Noté 5 sur 5 étoiles

Just had solar panels

Just had solar panels, inverter and battery fitted. Very neat and professional installation by Richard, Richard and Brad. These guys were very polite and worked very hard. Bethany and Dylan also very helpful whenever we spoke to them.

6 novembre 2025
Avis spontané
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Réponse de Titan Energy Systems

Hi Graham,

We’re delighted to hear that you were happy with the installation and service from Richard, Richard, Brad, Bethany, and Dylan. The team will really appreciate your feedback. It’s great to know you found the process professional and smooth from start to finish.

Kind regards,
The UK Solar Experts Team

Noté 5 sur 5 étoiles

From the quote to the office to the in…

From the quote to the office to the in between sorting forms for finance to the fitting team it all went was so smoothly
Everybody was so friendly
Great bunch

30 octobre 2025
Avis spontané
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Réponse de Titan Energy Systems

Hi Senita,

Thank you so much for your kind review! We’re delighted to hear that everything went smoothly from start to finish and that you found everyone — from the office team to the installers — so friendly and helpful. Your feedback means a lot to us!

Kind regards,
The UK Solar Experts Team

Noté 5 sur 5 étoiles

What a great bunch of people

What a great bunch of people. Paul was amazing ( don’t forget to call me for a night out).
The fitters are great lads. Friendly,efficient and respectful.
As soon as battery was connected we started saving money.
The office staff take care of everything if you do need to change supplier.

29 octobre 2025
Avis spontané
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Réponse de Titan Energy Systems

Hi Andy,

Thank you so much for your brilliant review! We’re thrilled to hear you had such a positive experience with our team — from Paul and the fitters to the office staff. It’s great to know everything went smoothly and that you’re already seeing the benefits of your new system.

We’ll be sure to pass your kind words on to Paul and the rest of the team — and we’ll remind him about that night out!

Kind regards,
The UK Solar Experts Team

Noté 5 sur 5 étoiles

Perfect service all done with high…

Perfect service all done with high standard’s,
The team was very good and done the job perfectly I will highly recommend them,

21 octobre 2025
Avis spontané
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Réponse de Titan Energy Systems

Hi Angelika,

Thank you so much for your kind words! We’re delighted to hear that you were happy with the installation and that our team delivered everything to a high standard. Your recommendation means a lot to us — we really appreciate you taking the time to share your experience.

Kind regards,
The UK Solar Experts Team

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