We already had a solar panel installation which we inherited from a house purchase. But we didn't have a storage battery! I contacted Titan and a storage battery was fitted within a week of pl... Voir plus
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Lisez les avis des autres
I approached a few different installers regarding solar at my home and was left more confused than when i started! I sat on a video call with an advisor called Matt who really put me at ease and exp... Voir plus
L'entreprise a répondu
Installation seemed to go ok but my first quarter electricity bill after I got an electric car showed by consumption had gone from zero to 150kWh per month. Looks like they’ve sequenced things incorre... Voir plus
L'entreprise a répondu
I've had my solar installed by Titan and it's going great. The installer peoples were nice and friendly and the various people I spoke to in the office were very helpful!! I wanted to wait until I sa... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Titan Energy brings together two specialist companies. Titan Energy Systems manages customer contracts and project coordination; Titan Energy Installations Ltd, incorporated on 11 January 2024, carries out the installations. Our leadership team brings 25 years of combined leadership experience. After UK Solar Experts entered administration, Titan acquired its order book and assets to help affected customers continue their projects. We honoured their original prices and deposits already paid, and their IBG protection remains in place.
Coordonnées de contact
Hollan House, Hatters Farm, Stott Lane, M24 6XL, Middleton, Greater Mancheser, Royaume-Uni
- 0161 524 2232
- info@titanenergyrenewables.com
- titanenergyrenewables.com
4,4
Excellent
460 avis
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Very good service
Very good service. Very helpful and a big thank you to Matt for explaining how things worked and what I required for my setup
13 février 2026
Avis spontané
Réponse de Titan Energy Systems
Hi Paul,
Thank you for taking the time to leave such a positive review.
We’re really pleased to hear that you were happy with the service and that Matt was able to clearly explain everything and help you understand what was needed for your setup. We’ll be sure to pass your kind feedback on to him.
If you ever need any further support, please don’t hesitate to get in touch.
Kind regards,
The Titan Energy Team
Not a good begining or ending
My battery and inverter was installed by their engineer in November 2025, I was told it is simple to see how all things was working from the app. Well the engineer couldnt get the app to see my plant, so he called the main office who also tried, to no avail. In the begining i told the salesman that i also have an Inverter and solar panels installed, he said no problem they will all be linked into the app. The engineer left saying he had to be somewhere, and the office said that he would call Fox to look into the problem. I waited a week and called them back, and was told i needed a dongle and they would send one. Around a week later one arrived and they asked me to install it into the Inverter so i did, still no joy, they said it was the wrong one, so they sent another one 2 weeks later. I tried that and they said they still could not see it on their system and would call Fox again. Still no call back i rang 2-3 times a week for a month and in the end i gave up around christmas. I rang again and was told that a new dongle was going to be sent as the one sent was wrong too.I got hold of a guy called Ben who said he would come and see what could be the problem. So I called the office to ask when can someone come to help, and was told there would be no point anyone coming, because i need a CT clamp not a dongle, and they would send one to me. But before that Neil rang to say that he had looked at the pictures that his engineer had sent him, and said that by the picture the engineer had put the CT clamp on the wrong cable and asked me to put it on another cable. Well straight away i could see the battery ,inverter and the dongle on the app, but not the solar panels. I waited a couple weeks or so then called about getting the solar panels on the app too, and was told that they would send a CT clamp, 2 weeks went by, so i called on friday to be told they have gone into administration and to find someone else to look after my system, and not to worry as it was still under warranty, we are now called Titan Energy Group, I would not advise anyone to buy anything from them, unless you want blood pressure problems. I cannot see why they couldnt see this job through, if all that was needed was a CT clamp.
20 février 2026
Avis spontané
Réponse de Titan Energy Systems
Hi Clive,
Thank you for taking the time to leave a review. We’re sorry to hear that you found the process frustrating, however we would like to clarify a few points regarding the situation.
From the beginning, the issue described was related to the monitoring setup and not a fault with the battery or inverter themselves. Our team spent a significant amount of time assisting remotely, including multiple phone calls and troubleshooting steps. Neil also reviewed the installation photos and was able to identify that the CT clamp had initially been installed on the wrong cable. Once this was corrected, the inverter, battery and dongle immediately appeared in the app, confirming that the system itself was operating correctly.
The reason the solar generation was not showing in the app is because your existing solar system is a separate inverter, which requires an additional CT clamp to monitor generation correctly. This is standard when integrating a battery system with a pre-existing solar installation. As advised, we arranged to send the correct components required to complete this monitoring setup.
Unfortunately, since UK Solar Experts has since gone into administration, we are no longer able to continue arranging further parts or site visits under that company. However, the equipment itself remains covered under the manufacturer’s warranty, and any qualified electrician or solar installer can complete the simple CT clamp installation if required.
We do appreciate your feedback and would like to highlight that throughout the process our team did continue to assist remotely and ultimately identified the cause of the monitoring issue.
Kind regards,
The Titan Energy Team
Titanic service
From Paul in sales to Beth on the phones, and all the engineers, great work. Chuffed to bits. Thank you.
18 février 2026
Avis spontané
Réponse de Titan Energy Systems
Hi Fiore,
Thank you for your kind review! We’re really pleased to hear that you had such a positive experience with the whole team, from Paul in sales to Beth on the phones and our engineers on site. I’ll be sure to pass your feedback on to them — they’ll be delighted to hear it.
We’re glad you’re happy with everything and appreciate you choosing us.
Kind regards,
The Titan Energy Team
Poor after sales
Installation was fine. Electrician came and set up system, had to put in a booster for the signal, all ok.
This was October.
In January we changed Internet provider. Simple you would think.
Far from it. Since then the inverter has been offline, and the booster doesn't recognise the new WiFi. Tried phoning UKSE, if answered the relevant person has been on lunch, unavailable or will call back. Never happened. I tried Givenergy. Purely an automated service, impossible to speak to anyone. Emailed Dylan direct, he sent me a You Tube link, still no joy. Spoke to someone today after trying a couple of different phone lines. Told this is outside of their warranty and if they sent an engineer it would incur a £250 call out. We spent £10000 (paid on full before starting) on this system. There wasn't even an offer of good faith. The other option was to have an ethernet cable fitted. My router is at the front of the house. The Inverter is on the back wall of an extension.
Really has been a shockingly poor after sales experience. Would not recommend
Ian Allden
17 février 2026
Avis spontané
Réponse de Titan Energy Systems
Hi Ian,
Thank you for your feedback.
We’re pleased to hear the installation itself went smoothly.
With regard to the current issue, as explained, this has arisen following a change of internet provider and router. Unfortunately, Wi-Fi changes are not covered under our installation warranty, as this is not a fault with the solar system, inverter, or battery — it is related to a change in your home network settings.
We did provide guidance to help you reconnect the system, including a YouTube walkthrough which many of our customers successfully use when changing broadband providers. We also discussed the option of running an ethernet cable to create a direct and more stable connection between your router and inverter.
If you would prefer for one of our engineers to attend and reconnect the system, we are of course happy to arrange this; however, as advised, this would be subject to our standard £250 call-out fee, as this is not a system fault but a Wi-Fi/network change within the property.
Should you wish to proceed with a visit or require further guidance, please contact our office directly and we will be happy to assist.
Kind regards,
The Titan Energy Team
A couple of issues which prolonged the…
A couple of issues which prolonged the work but the guys sorted them out and as it was a terribly cold and wet day they did really well.
13 février 2026
Avis spontané
Réponse de Titan Energy Systems
Hi Kenneth,
Thank you for your review. We really appreciate your patience on the day while the team worked through the couple of issues that came up. It was definitely not the best weather to be working in, but we’re pleased to hear the team managed to get everything sorted for you.
Kind regards,
The Titan Energy Team
A happy customer
Well from the start I was hugely impressed the sales team were great rather than pushing for big sales just to get money out of me they researched my usage thoroughly and catered to my needs which ended up far less than I had expected,
There was an upset mid process that delayed the installation and communication could have been better, but the error was compensated.
The installation team were good and despite some unforeseen issues were able to complete the installation to a high standard. Now it’s just a waiting game to see if the savings are as projected 😊😊
11 février 2026
Avis spontané
Réponse de Titan Energy Systems
Thank you for your great review — we really appreciate you taking the time to share your experience.
We’re pleased to hear that the sales team took the time to properly assess your usage and recommend a system tailored to your needs rather than overselling. That’s exactly how we believe solar should be done — designed around the customer, not the other way around.
We also appreciate your patience during the mid-process delay. While we always aim for smooth communication throughout, we’re glad we were able to resolve the issue and put things right.
It’s fantastic to hear that the installation team delivered a high standard of work despite the unforeseen challenges on the day — we’ll be sure to pass that feedback on to them.
Now comes the exciting part — watching the system perform and seeing those projected savings start to show, If you ever need any support or have questions as you monitor performance, we’re always here to help.
Kind regards,
The Titan Energy Team
My solar system has been offline for…
My solar system has been offline for **more than six weeks** following a simple WiFi speed upgrade. The company's customer service response has been absolutely unacceptable, demonstrating a complete disregard for the customer. **If I could choose a rating below one star, I would.**
**The system is actually useless, and the amount of money I used to generate from my old Feed-in Tariff (FIT) is higher than what I am getting from this new system after spending over five thousand pounds.** This is deeply frustrating given the substantial investment.
Here is a breakdown of my experience and the poor service:
*System Failure:** The problem began when the system went offline after a WiFi speed upgrade. Initial troubleshooting steps from the company's rep and a generic YouTube link from did not work.
Wasted Effort:** We were forced to buy an Ethernet cable to fix the unstable WiFi connection. The company's provided instructions for this solution failed, and the cable became jammed in the inverter port,
* **Complete Lack of Support:** To escalate the issue, I **tried to call GivEnergy directly, but they never answered the phone.**
* **Failed Service:** The company itself scheduled an engineer visit **three separate times**, and the engineer was a **no-show every single time.**
* **Stalled Resolution:** Despite multiple communications detailing the month-long failure, the cable issue, and the failed appointments, the only advice offered was complicated, multi-step instructions for a manual power-cycle/restart of the inverter, which we requested to do on a guided video call.
The issues have been complex, the remote troubleshooting has failed for over six weeks, and the physical service appointments were never honored. The product is failing, the promised financial return is nonexistent, and the customer support is nonexistent. The entire experience is completely unacceptable."
12 février 2026
Avis spontané
Réponse de Titan Energy Systems
Hi Zaidoon,
Thank you for your review.
We are sorry to hear that you feel this way; however, we would like to clarify the situation.
Following your broadband upgrade, your system went offline due to changes to your home WiFi connection. This is not a fault with the solar system or inverter itself, but a connectivity issue relating to your internet service. WiFi configuration and broadband-related issues do not fall under our installation terms and conditions.
Despite this, we have provided extensive support. Neil spent over four hours on the phone with GivEnergy attempting to assist in resolving the issue on your behalf, and Dylan has consistently remained in contact providing ongoing support and troubleshooting guidance.
As remote troubleshooting was unsuccessful, we offered a site visit to reconnect the system. As this is not a system fault and falls outside of warranty coverage, this visit would be chargeable at £250. This option was offered to you and declined.
We remain willing to assist in resolving the connectivity issue should you wish to proceed.
Kind regards,
The Titan Energy Team
DO NOT USE THESE PEOPLE
Oh dear, where do I begin?
1st week in January I noticed on the app no energy was being generated from the solar panels. Called UKSE no answer left a message no call back left another message same again. What started next is an email chain you wouldn't believe. Apparently they know what the problem is even though no-one to date has even been out to look. It's a cable or lead in the inverter so they say! Let's just say the emails both ways have been long and frequent. Me trying to get answers and the job completed. UKSE basically apologising but not actually doing anything. Not one person has had the decency to pick up the phone, call me and try to explain the situation. Today I was promised the managing director would call me at 3.00pm. Guess what he's been in meetings all day!!
If this is not sorted on monday coming you can look forward to seeing all the pathetic emails they've sent me.
Do not buy from this company. They promise the world and you can't get them off the phone before the panels are fitted afterwards they treat you like something they've trod it!
7 février 2026
Avis spontané
Réponse de Titan Energy Systems
Hi Paul,
Thank you for your review.
We are sorry to read your comments and would like to clarify the situation.
When you first reported the issue in the first week of January, our offices were shut due to the Christmas holiday period. Despite this, we reviewed your system remotely as soon as possible once we reopened.
From the remote diagnostics, we advised that the issue was the communication cable between the inverter and the battery. As this is a GivEnergy-manufactured component, we were required to order the replacement part directly from the manufacturer. Unfortunately, delivery of this part took longer than expected, which was outside of our direct control.
As soon as the material arrived with us, we arranged for an engineer to attend your property within three hours to complete the repair.
We understand that being without generation is frustrating, and we appreciate your patience while we waited for the manufacturer’s component. However, it is not accurate to suggest that no action was taken. The delay was due to waiting for a specific GivEnergy part, not a lack of effort or intention to resolve the matter.
We remain committed to providing support to all of our customers and resolving any issues as efficiently as possible.
Kind regards,
The UK Solar Experts Team
Great Experience and exceptionally quick service
I was looking at a full install for some time and had a good idea of what I wanted and how it would work for my circumstances. Having completed a fair amount of market research I was ready to reach out to a company, ironically it was a typo on my behalf (was looking at a local company in the S/W) but ended up putting my details in UK Solar Expert site during a system calculation enquiry. Firstly, the link to their video was extremely useful and answered many of my questions and actually changed my config requirements to a system that suited my physical area better (included the gateway box). From start to finish it was seamless, the engineer team were spot on and had it done in 6 hours..thoroughly recommend but suggest you do all the research before hand as before you know it your in a call, and unless you have a plan it may be to much for some to take in. Installation date could have been within 72 hours - the installation was complete before another company that I enquired with even responded! Great service, awesome work ethic on site - totally adaptable to my requirements (I'm OCD with cable runs and location). Cleaned up and gone with full working system in place. I've taken some time to post this as I wanted to soak test it before I put my remarks in and not disappointed, even with the weather we've had recently would definitely recommend to anyone to engage if they are ready for a system of their own.
13 novembre 2025
Avis spontané
Réponse de Titan Energy Systems
Hi Jack,
Thank you so much for taking the time to leave such a detailed and thoughtful review — it really means a lot to us.
It’s great to hear that the system design tools and video helped shape a setup that worked better for your space, and that the final configuration (including the gateway) suited your requirements. We’re also really pleased to hear the installation team delivered exactly what you were looking for, especially with attention to detail on cable runs and layout — we know how important that is.
We appreciate you mentioning the importance of doing research beforehand too. Solar can be a lot to take in initially, and it’s always good when customers come into the conversation with a clear idea of what they want to achieve.
Thanks again for your recommendation and for waiting to post until you’d had time to properly test the system. If you ever need anything in the future, we’re always here to help.
Kind regards,
The UK Solar Experts Team
AVOID OR BE PREPARED TO BE BOMBARDED BY AI
Would not email me after promising and now I am being bombarded daily with condescending messages from DG, whom I assume to be AI
6 février 2026
Avis spontané
Réponse de Titan Energy Systems
Hi Robert,
Thank you for your feedback.
We can assure you that all correspondence is sent by real members of our team — not AI — and it is never our intention to come across as condescending.
We have also checked our database and are currently unable to locate your details from this review. If you could please contact us directly with your name and installation address, we will gladly look into this matter further.
Kind regards,
The UK Solar Experts Team
Great service
The whole process of getting our solar system was really straight forward and easy thanks to everyone at UK Solar Experts. From our initial enquiry through to the installation everything was made easy.
The best bit was there were no pushy sales tactics which we were getting from other suppliers that were quoting for us.
We have already recommended them to friends.
19 janvier 2026
Avis spontané
Réponse de Titan Energy Systems
Hi Matt,
Thank you for your kind words and for taking the time to leave us a review.
We’re really pleased to hear that you found the whole process straightforward from start to finish, and especially that you appreciated the no-pressure approach. That’s something we really pride ourselves on, so it’s great to know it stood out compared to other suppliers.
Thank you as well for recommending us to your friends — that genuinely means a lot to the whole team. If you ever need anything in the future, please don’t hesitate to get in touch.
Kind regards,
The UK Solar Experts Team
Good intalkation but with one problem.
The installation was great from the engineers. They turned up on time and and we were polite and efficient.
The only issue was the length of time the scaffolding remained up after the installation was complete. Despite three phone calls to the after care team to ask when it would be removed after the first two days, I was told each time it would be later in the day. Each time, this did not happen and nobody apologised or let us know why. The result was scaffolding outside the front of the house blocking access to the garden and blocking light out of the house for a week after installation.
It was a shame as this one thing spoilt an otherwise good installation experience.
13 janvier 2026
Avis spontané
Réponse de Titan Energy Systems
Hi Neal,
Thank you for your review and for your kind comments about our installation team — we’re really pleased to hear they arrived on time and carried out the work politely and efficiently.
We’re sorry to hear that the delay in removing the scaffolding caused frustration. While scaffold removal is often scheduled separately from the installation team and can sometimes be affected by availability or weather, we appreciate that clearer communication should have been provided. You should not have had to chase for updates, and we apologise that this was your experience.
We understand how inconvenient it can be having scaffolding remain in place longer than expected, particularly when it affects access and natural light. Your feedback has been noted and will be shared internally to help improve our aftercare communication going forward.
We’re glad that overall you were happy with the installation, and we appreciate you taking the time to provide balanced feedback.
Kind regards,
The UK Solar Experts Team
All staff very helpful Bethany and…Dylan most help with all my questions of which there was many
All staff very helpful Bethany and Dylan were very helpful with all my questions which was many,
Tom the electrical engineer really very good fitting all parts and shown me how it all worked .
I am very pleased with all aspect of this installation I am the only Bungalow in my close with solar hope more will follow thanks Doug Lowe .
15 janvier 2026
Avis spontané
Réponse de Titan Energy Systems
Hi Doug,
Thank you so much for your fantastic review, Doug — it really means a lot.
We’re delighted to hear that Bethany and Dylan were able to answer all of your questions (no matter how many there were!). We always encourage customers to ask as much as they need — it’s important you feel fully confident and informed throughout the process.
It’s also great to hear your positive feedback about Tom. We’ll be sure to pass on your comments to him — he takes real pride in his work and in making sure customers understand exactly how their system operates.
We’re thrilled that you’re pleased with every aspect of the installation — and even more proud that you’re leading the way as the first bungalow in your close with solar! Hopefully, you’ve started a trend 😊
If you ever need any support, we’re always here to help.
Kind regards,
The UK Solar Experts Team
Great start & install... problem arose & now cannot get a response
Edit:
Seen your reply and you have since returned to my address to finally fix?
Just as you have 'merged' with Titan is a worrying factor if i'm not longer on your system and still having faults...
Having had a good install mid 2025, all was going well until it appears PV system no longer generating.
Have tried to contact UK solar experts now since Nov, leaving several messages however no one either answers phone or responds to emails & messages
16 janvier 2026
Avis spontané
Réponse de Titan Energy Systems
Hi Mike,
Thank you for your review.
We’re sorry to read that you’re experiencing an issue with your system, however after checking our database we have been unable to locate your details based on the information provided in this review.
It’s possible the installation may be registered under a different name, address, or postcode. If you could please contact us directly with your installation address and preferred contact details, we will look into this matter as a priority and assist you further.
We’re committed to supporting our customers and resolving any issues as quickly as possible.
Kind regards,
The UK Solar Experts Team
Very pleased with the overall service…
Very pleased with the overall service from UK Solar Experts from day one! Spoke to a very helpful guy from the sales team who set up a zoom call for the next day, can’t remember the guy‘s name on the zoom call but he was very helpful too answered all our questions and explained in layman terms the workings of the solar panel system, what we would need for our property at a competitive price. Site survey was carried out before works commenced, the roofers and electricians done a professional and tidy job on the installation day, Bethany and Dylan were there to assist every step of the way quick to respond via email and arrange certificates needed to import an export energy to the National Grid. good job, well done! I would highly recommend this company.👍🏼
27 novembre 2025
Avis spontané
It was all good
It was all good, we were a new build so things took a little longer but all sorted now and working fine
22 octobre 2025
Avis spontané
DO NOT USE THIS COMPANY !!!
DO NOT USE THIS COMPANY !!!
First of all they turn up unannounced putting scaffolding up blocking my sky dish leaving me with no TV signal for a week I called them only to be told "can't you just put up with it its only a week"
Then be messed around with so called "professional " workmen who should have started at 9am, they after waiting in all day for them turned up at 3pm to do 1 1/2 hours work then informed me "we're off now" and promised they'd be back tomorrow to finish the job by 12 they still hadn't turned up and in the end never showed up.
They finally complete the work a week later only to break several tiles on my roof with the scaffolding resulting in my roof leaking and causing £100s of damage to both my roof and the interior wall.
I emailed them they said can you send me pictures of the damage which I did waited a week followed this up with an email on the 10th of December no reply followed this up with another email in January and they still can't even be bothered to reply.
Worst company I have ever dealt with and will advise anyone NOT to use this company ever wish I never decided to go with them, disgusting customer service and just a joke all round avoid at all costs !!!!
You were contacted and even sent photographs as requested !!! So don't even bother trying to claim otherwise (I have emails for proof), and after that generic reply and blatant lack of acknowledgement just goes to show how poor of a company you really are.
In relation to your jobs sometimes going over please do not insult my intelligence, your so called "approved installers" turn up in a van that looks like it should have been disposed of 5 years ago where they then tell me the reason they arrived at 3pm instead of 9am like I was informed was because they'd broken down twice so please don't make out like they overrun on a other job.
And why the hell should I have to contact you, your the one in the wrong however I already have contacted you and left messages, emails and photographs to no reply !.
But don't worry il be telling anyone and everyone about my experience with "the best solar company".
26 novembre 2025
Avis spontané
Réponse de Titan Energy Systems
Hi Gareth,
Thank you for your review.
We’re sorry to hear that you feel dissatisfied with your experience, and we would like to clarify a few points.
Scaffolding is erected in line with health and safety requirements and is necessary to allow our teams to carry out roof works safely. Scaffold installation forms part of the planned works schedule. We understand this can sometimes cause temporary inconvenience, such as affecting a satellite signal, but this would only be for the duration of the installation period and is not classed as damage.
With regard to attendance times, while we always aim to arrive at the scheduled time, installation work can occasionally be impacted by weather conditions, site complexities, or unavoidable overruns on earlier jobs. These factors can sometimes affect arrival times despite careful planning. We do, however, ensure that works are fully completed and signed off appropriately.
In relation to the concerns raised about roof tiles and internal damage, we take any allegation of damage seriously. Photographs were requested so that we could properly assess the matter and determine whether any remedial action was required. We have no record of a verified damage claim being declined or ignored. Any such claim would need to be assessed formally so that the cause can be established before responsibility is determined.
We hold the appropriate insurances and have clear procedures in place should any damage be proven to have resulted from our works.
We would welcome the opportunity to review this properly. Please contact us directly with your installation address and details so we can investigate further.
Kind regards,
The UK Solar Experts Team
Great service
Beth and Dylan have both really helped me with the installation of my battery system. There was a lot of back room work needed to be done to tie it in with my existing system and nothing was too much trouble. I have had to call since with a few queries and again everything has been resolved without issue. I am really grateful to them both and the rest of the team.
9 octobre 2025
Avis spontané
Réponse de Titan Energy Systems
Hi Paul,
Thank you so much for taking the time to leave such a positive review.
We’re really pleased to hear that both Bethany and Dylan were able to support you through the battery installation, especially where additional work was needed to integrate it with your existing system. It’s great to know that any follow-up queries were resolved smoothly and that you felt supported throughout the process.
Your feedback genuinely means a lot to the whole team, and we’re very grateful for your kind words.
Kind regards,
The UK Solar Experts Team
Great installer team
Great installer team. Professional and polite. Excellent post installation support.
1 décembre 2025
Avis spontané
Réponse de Titan Energy Systems
Hi Marcello,
Thank you so much for your fantastic feedback!
We’re really glad to hear that you found our installation team professional, polite, and easy to work with — they’ll be delighted to hear your comments.
We’re also pleased that you’ve had a great experience with our post-installation support. We genuinely care about making sure everything runs smoothly long after install day, so it’s great to know that this has come across.
If you ever need anything at all, we’re always here to help.
Kind regards,
The UK Solar Experts Team
We had our battery fitted in September…
Problems all dealt with and battery working well
19 septembre 2025
Avis spontané
Réponse de Titan Energy Systems
Hi Katie,
We’re sorry to hear you feel this way, and we truly want to get this resolved for you.
Just to clarify, your system has been up and running — when you first raised the issue, we contacted GivEnergy immediately and booked you in for an engineer visit on 30/11/2025, which unfortunately you cancelled. The next available date we were able to offer was 05/12/2025.
We sincerely apologise that our engineer was then unable to attend on that day — that’s on us, and we understand how frustrating that must have been.
Please rest assured we are prioritising your case, and we will get an engineer out to you as soon as possible to ensure everything is operating exactly as it should.
Kind regards,
The UK Solar Experts Team
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