Titan Energy Systems Avis 

459
•
TrustScore 4.5 sur 5

4,4

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Noté 5 sur 5 étoiles

I approached a few different installers regarding solar at my home and was left more confused than when i started! I sat on a video call with an advisor called Matt who really put me at ease and exp... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We already had a solar panel installation which we inherited from a house purchase. But we didn't have a storage battery! I contacted Titan and a storage battery was fitted within a week of pl... Voir plus

Noté 1 sur 5 étoiles

Installation seemed to go ok but my first quarter electricity bill after I got an electric car showed by consumption had gone from zero to 150kWh per month. Looks like they’ve sequenced things incorre... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I've had my solar installed by Titan and it's going great. The installer peoples were nice and friendly and the various people I spoke to in the office were very helpful!! I wanted to wait until I sa... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Société d'énergie solaire

Écrit par l'entreprise

Titan Energy brings together two specialist companies. Titan Energy Systems manages customer contracts and project coordination; Titan Energy Installations Ltd, incorporated on 11 January 2024, carries out the installations. Our leadership team brings 25 years of combined leadership experience. After UK Solar Experts entered administration, Titan acquired its order book and assets to help affected customers continue their projects. We honoured their original prices and deposits already paid, and their IBG protection remains in place.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

459 avis

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4,4

Tous les avis

(459)

138 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

I wouldn't gave them more was fantastic…

I wouldn't gave them more was fantastic dealing with them Beth and her team was marvelous 👏 ❤️

20 mars 2026
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Réponse de Titan Energy Systems

Hi Raymond,

Thank you so much for your kind words!

We’re delighted to hear you had such a fantastic experience, and I’ll be sure to pass your feedback on to Beth and the team — they’ll really appreciate it.

It means a lot to us that you took the time to share this, thank you again for choosing Titan Energy!

Kind regards,
Titan Energy

Noté 5 sur 5 étoiles

Very informative

Very informative, quick fitting, work men Very helpful and very careful,

10 mars 2026
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Réponse de Titan Energy Systems

Hi Andy,

Thank you for your great review!

We’re really pleased to hear you found the process informative and the installation quick. It’s also great to know the team were helpful and took care with the work — that’s exactly the standard we aim for.

We really appreciate your feedback, thank you for choosing Titan Energy!

Kind regards,
Titan Energy

Noté 5 sur 5 étoiles

The team that installed our battery…

The team that installed our battery were very professional and friendly. They helped us with an ongoing problem that we had had with our electrics for 16 years. Can't fault the Company, would certainly recommend.

19 février 2026
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Réponse de Titan Energy Systems

Hi Patricia,

Thank you for your fantastic review!

We’re really pleased to hear that the team were both professional and friendly, and even more so that they were able to help resolve an issue you’ve had for so many years — that’s brilliant to hear.

Your recommendation means a lot to us, and we truly appreciate you taking the time to share your experience.

Thank you for choosing Titan Energy!

Kind regards,
Titan Energy

Noté 5 sur 5 étoiles

Legit deposit scheme. Great communication

Great communication, dedication, understanding, and totally legitimate 100% insurance backed deposit.

My father approached titan hoping to improve his solar system. A deposit for works was taken but when it turned out not to be the right thing for us the deposit, as promised, was retuned in full.

Everyone I spoke to at titan was well trained on the phone, took time to listen and truly seemed to care for their customers.

18 mars 2026
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Réponse de Titan Energy Systems

Hi James,

Thank you for your fantastic review!

We’re really pleased to hear that your experience with us was such a positive one, from communication through to resolving your situation. It’s great to know the team took the time to listen and support you properly — that’s exactly what we aim for.

We’re also glad we could handle the deposit refund smoothly and as promised, giving you full confidence throughout the process.

Your feedback means a lot to us, and we truly appreciate you taking the time to share it.

Kind regards,
Titan Energy

Noté 5 sur 5 étoiles

Very professional, friendly company

Very professional company with friendly staff. Nothing to much trouble and consult at every stage. No hard sell just an on line zoom meeting, then if you wish a surveyor will come and talk through options. If not they will not bother you like others do. Brilliant system covering all of our electricity and making money as well. However after a few days the "App" from the makers showed faults. I thought about looking on the web but when I did I saw an email from Titan telling me not to worry as it was the outside company who had a temporary problem and within an hour the app was back on. No problem was still making us electricity Could not fault this company

6 mars 2026
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Réponse de Titan Energy Systems

Hi Barry,

Thank you for your fantastic review!

We’re really pleased to hear you had such a positive experience from start to finish. It’s great to know you felt supported throughout the process, without any pressure, and that the team took the time to guide you through your options properly.

We’re also glad we could keep you informed regarding the app issue and provide reassurance while it was being resolved — communication is key, and it’s great to hear that made a difference.

Even better to know your system is already performing well and covering your electricity needs!

Thank you again for your kind words and for choosing Titan Energy.

Kind regards,
Titan Energy

Noté 5 sur 5 étoiles

Well informed and helpful people from enquiry to installation.

From first contact to installation we felt we were well treated by experienced and helpful people. The way that the initial quote was put together with us through an online discussion was really helpful and helped us to understand the benefits. The surveyor helped refine what was best, installation went well and we have been helped by other staff at Titan. So far so good after a week!

27 février 2026
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Réponse de Titan Energy Systems

Hi Anne,

Thank you for your great review!

We’re really pleased to hear that you felt well looked after from the very first contact through to installation. It’s great to know the online consultation helped you understand the system and that the survey and installation stages went smoothly.

We’re also glad the wider team has been able to support you along the way — and even better to hear everything is going well after your first week!

If you need anything at all as you continue using the system, we’re always here to help.

Thank you again for choosing Titan Energy!

Kind regards,
Titan Energy

Noté 5 sur 5 étoiles

They were fast and efficient

They were fast and efficient, completely talked me through the app and explained everything. Thankyou

13 mars 2026
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Réponse de Titan Energy Systems

Hi Kevin,

Thank you for your great review!

We’re really pleased to hear the team were fast and efficient, and that they took the time to talk you through the app and explain everything clearly.

We truly appreciate your feedback — thank you for choosing Titan Energy!

Kind regards,
Titan Energy

Noté 5 sur 5 étoiles

Our solar journey

On our solar journey: The decision to go Solar was a simple one, savings are worth very little, so it made sense to invest in something that had a real return.
I got around 4 quotes and having tested the market we went with Titan. From the initial meeting with Chris, to the survey, everything was quick and professional. On agreeing the installation everything went perfectly. The scaffold company chaps were great, they turned up on a Wednesday, installation team were great friendly chaps that were a pleasure to have around, completed by 2pm on Thursday and then scaffolding removed on the Friday.

All in, a super friendly, professional and painless process.

If you are taking the plunge into Solar I would recommend you speak to these people.

Jason

12 mars 2026
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Réponse de Titan Energy Systems

Hi Mr. Andrews,

Thank you for your fantastic review, Jason!

We’re really pleased to hear you had such a smooth and positive experience from start to finish. It’s great to know that from your initial meeting with Chris through to survey, installation, and scaffolding, everything was carried out quickly and professionally.

We’ll be sure to pass your kind words on to the teams involved — they’ll really appreciate it. It’s especially good to hear the installation was completed efficiently and that the whole process felt straightforward and hassle-free.

Thank you for your recommendation, it means a lot to us!

Kind regards,
Titan Energy

Noté 5 sur 5 étoiles

From the first contact with Titan…

From the first contact with Titan Energy, then on to the survey, and installation of the Solar System, was carried out professionally. The install technicians carried out the install without any disruption. The area was left clean and tidy after installation and all debris removed.

5 mars 2026
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Réponse de Titan Energy Systems

Hi George,

Thank you for your great review!

We’re really pleased to hear that your experience from first contact through to installation was carried out professionally. It’s great to know the team completed the work with minimal disruption and left everything clean and tidy afterwards — that’s exactly the standard we aim for.

We truly appreciate your feedback, and thank you for choosing Titan Energy!

Kind regards,
Titan Energy

Noté 5 sur 5 étoiles

Very polite worked hard a great group…

Very polite worked hard a great group of people that worked as a team and competed the job cleaned up even hoovered some sawdust they made

25 février 2026
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Réponse de Titan Energy Systems

Hi Phil,

Thank you for taking the time to leave such a great review.

We’re really pleased to hear that you found the team polite and hardworking, and that they worked well together to get the job completed. Our installers always aim to leave the site as tidy as they found it, so it’s great to hear they even took the time to clean up the sawdust.

We’ll be sure to pass your kind comments on to the team.

Kind regards,
The Titan Energy Team

Noté 5 sur 5 étoiles

No fuss just do the job.

Very professional and polite.no fuss just comfortable freindly .

2 mars 2026
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Réponse de Titan Energy Systems

Hi Valerie,

Thank you for your review, we really appreciate the feedback.

We're pleased to hear that you found the team professional, polite and easy to deal with. Our installers always aim to complete the job efficiently while keeping everything tidy and making the process as straightforward as possible for our customers.

It’s great to know that this came across during your installation.

Kind regards,
The Titan Energy Team

Noté 5 sur 5 étoiles

Good quality of work and products used, would recommend to anyone looking at getting a solar and/or battery installation.

After some initial minor issues with surveys etc, Dale the owner stepped in and got things back on track in quick succession.

The installation went well and the team doing the work were all polite and courteous and did a grand job.

Just waiting on final documents to come through and assistance from the after sales team to get set onto the best tariff/supplier.

Big thumbs up. Happy to recommend to anyone looking at getting a solar and/or battery installation.

9 mars 2026
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Réponse de Titan Energy Systems

Hi Mr Farley,

Thank you for your feedback.

We’re sorry to hear about your experience and completely understand how frustrating it must have been to take time off work expecting the survey to go ahead.

On rare occasions, our survey schedule can be affected by factors outside of our control such as earlier appointments overrunning, travel delays, or last-minute changes on site. While this doesn’t excuse the lack of communication you experienced, it may explain why the visit unfortunately did not take place as planned.

We always aim to keep customers informed if there are any changes, so we will be reviewing what happened in this case to ensure our communication remains at the standard we expect.

If you are still looking to proceed with the survey, please contact our office and we would be happy to arrange a new appointment at a time that suits you.

Kind regards,
The Titan Energy Team

Noté 5 sur 5 étoiles

A five star experience from start to finish

Definitely five stars since there was no part of the whole journey that wasn't perfect.
Really nice people to deal with from sales, through installation to aftercare.
Matt spent a lot of time explaining how the system would work, never appearing to get exasperated when we had to ask him to go back and start again.
Lucy, Dylan and Leighton were outstanding in organising the installation. Phone enquiries were dealt with efficiently and waiting time to speak to someone was never more than a couple of minutes.
Brad and Oliver, installers, were the icing on the cake. They arrived when they'd said they would, executed a fast and impeccably neat installation and their technical knowledge was awesome. Importantly, they were the company's own installers, having driven hundreds of miles to do the job, not just any old local pop-up.

20 février 2026
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Réponse de Titan Energy Systems

Hi Phil,

Thank you very much for taking the time to leave such a fantastic review.

We’re delighted to hear that you had a five-star experience from start to finish. Providing clear information, a smooth installation process, and reliable aftercare is exactly what we aim for with every customer.

It’s great to hear Matt was able to guide you through the system design and answer all your questions, and that Lucy, Dylan and Leighton were able to keep everything organised and running smoothly. We’ll also be sure to pass on your kind words to Brad and Oliver — they take real pride in their work, so it’s fantastic to hear their installation and attention to detail stood out.

Thank you again for choosing Titan Energy.

Kind regards,
The Titan Energy Team

Noté 5 sur 5 étoiles

Good

Was a bit a curios how good and genuine they was and it was the perfect from start to finish they talk you through everything if you’ve got a question and call they happy to sit and explain to you

19 février 2026
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Réponse de Titan Energy Systems

Hi Ben,

Thank you for your review.

We understand that choosing a solar company can come with a lot of questions, so we’re really pleased to hear that you felt comfortable throughout the whole process. Our team always aims to take the time to explain everything clearly and make sure customers feel confident in their decisions.

It’s great to know you felt supported from start to finish and that the team were happy to answer your questions whenever you needed.

Kind regards,
The Titan Energy Team

Noté 5 sur 5 étoiles

Genuine 5* service from design to installation & set up…

Genuine 5* service from initial sales and design experience with Matt to installation and set up from Richard and Graham - then Dylan setting timers this morning.

SALES AND DESIGN…
Matt was exceptional. His honest approach stood out - important when so many charlatans out there. He was so knowledgeable, helpful, patient and fair throughout the process - I never felt pressurised at any stage.
He suggested battery only installation as “best fit” from the start - I had long chats with other suppliers including leading utility companies - Octopus were super helpful as well - but, Matt was just “ahead of the game” in design and knowledge.
NB All these other companies came to the same conclusion on what suited us having not been so positive in first place !
FROM THE START…I just felt could trust Matt. He didn’t let me down.
INSTALLATION…
Richard and Graham arrived an hour or so late due to traffic - we never thought would get installation completed in a day, before that, but, they competed the whole job in a timely and tidy fashion. Explained what they were doing and how it all worked. Very neat and accurate job, zero fuss and mess. Batteries and inverters all lined up on the wall perfectly. Working as hoped already.
5* for Richard and Graham as well.
SETTING UP…
Dylan set timers remotely to co-incide with utility providers overnight cheaper rates - was so, so, SO easy.

Would highly recommend Titan Energy, honest, decent, knowledgeable, professional and helpful.
First class service.

4 mars 2026
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Réponse de Titan Energy Systems

Hi Stewart,

Thank you for taking the time to leave such a detailed review. We really appreciate your kind words and are delighted to hear that you had a positive experience from start to finish.

It’s great to hear that Matt was able to guide you through the design process in a clear and honest way to find the best solution for your property. We pride ourselves on providing transparent advice, so it’s fantastic to know this stood out to you.

We’re also pleased that Richard and Graham were able to complete the installation neatly and efficiently despite the traffic delay, and that everything was explained clearly on the day. I’ll be sure to pass your feedback on to them as well.

Finally, we're glad Dylan could help get the timers set up so your system works alongside your energy tariff and starts delivering the benefits straight away.

Thank you again for your recommendation — it means a lot to the whole team.

Kind regards,
The Titan Energy Team

Noté 1 sur 5 étoiles

SCAMMING COMPANY

TITAN ENERGY IS A SCAMMING COMPANY WITH A SCAMMING DIRECTOR. (If you look on company house you’ll get your answers)
Uk solar experts went into administration and then the director simply changed the name to titan energy but claimed to recall the contact list and job list from ‘uk solar experts’.
This company will no doubt go into administration again and nobody will get their deposits back again even though it states on their websites it’s ‘protected’ for 120 days. It is a lie.
The customer service I have received over the past few weeks has been nothing but appalling, arguing with myself over the phone and lying. One day claiming to have my deposit then another day not having it. I feel sorry for the other people that have lost hard earned money to this scam.
They did nothing but mock me and show no sympathy to our situation.
To top it off, when they took my deposit into administration they phoned the day before installation to cancel because ‘you have been massively under quoted’ which was a lie, they just wanted more money to cover the fact they lost my deposit.
Hope this helps people before they waste their money.

4 mars 2026
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Réponse de Titan Energy Systems

Hi Aiden,

Thank you for your feedback.

Following the administration of UK Solar Experts, Titan Energy began operating as a separate company. Any deposits or payments made to UK Solar Experts prior to the administration were held by that company and form part of the administration process. Unfortunately, those funds are not accessible to Titan Energy, which is why customers are directed to the administrators or their payment provider regarding refunds.

Where customers chose to continue with their installation, Titan Energy offered the option to honour the original quotation where possible. In some cases, however, the original pricing or scope of work provided by the previous company was found to be inaccurate or incomplete, which can require adjustments before an installation can safely proceed.

We categorically deny any suggestion of dishonest behaviour or that customers were mocked by our staff. Our team works hard to assist customers during what has been a very complex situation following the administration of another business.

After reviewing the call recordings relating to your case, we found no evidence of any mocking behaviour. The conversations show our team attempting to explain the situation and work towards the best possible solution given the circumstances.

If you would like us to review your case again, please contact us directly with your details so we can look into this further.

Kind regards,
The Titan Energy Team

Noté 1 sur 5 étoiles

I emailed three times to ask for our…

I emailed three times to ask for our deposit back, and received no return of any of my emails. I had to go through my bank to enable them to regain my money back. Not impressed at all, especially we were told without any doubt we could have our deposit back with no trouble.😈

18 février 2026
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Réponse de Titan Energy Systems

Hi Christine,

Thank you for your feedback.

We’re sorry to hear about your experience and any frustration caused. During the period when UK Solar Experts went into administration there were a large number of enquiries and, unfortunately, some communications may not have been responded to as quickly as expected.

Deposits that were originally paid to UK Solar Experts were handled by that company prior to the administration process, which means Titan Energy does not have direct control over those funds. In many cases customers were advised to recover deposits through their bank or the relevant administration process, which appears to be the route you have successfully taken.

We apologise for any inconvenience caused and appreciate you taking the time to share your experience.

Kind regards,
The Titan Energy Team

Noté 1 sur 5 étoiles

Do not use this company

Do not use this company, I felt railroaded into committing with them (I did cancel the contract) after the previous company (Uk Solar experts) had gone into liquidation! I had cancelled that contract but didn’t get my deposit back due to administration, this company took over and said if I cancel the contract they won’t pay back the deposit but would honour the contract. However the invoice came through and was different to the original contract!!!! I felt I was being scammed so cancelled the contract. Funnily enough the two websites are exactly the same…. Make of it what you may!

13 février 2026
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Réponse de Titan Energy Systems

Hi Rose,

Thank you for your feedback.

We’re sorry to hear that you feel this way about your experience. When UK Solar Experts went into administration, Titan Energy offered customers the option to honour the original agreement so that installations could still go ahead and customers would not lose out on the systems they had already planned. This was intended to provide a solution and continuity during what was understandably a difficult situation for many customers.

With regard to deposits paid to UK Solar Experts, these were handled by the previous company prior to administration and unfortunately are not funds that Titan Energy has control over. Customers in that situation are normally advised to follow the administration or IBG process where applicable.

If there was any confusion regarding the quotation or invoice, this would never be our intention and we would always be happy to review this with you to clarify any differences.

Kind regards,
The Titan Energy Team

Noté 5 sur 5 étoiles

Titan Solar exceptional customer care 👌

All the staff I've communicated with have been especially helpful, very efficient, truthful and transparent which was a major factor for me! They explain their products very thoroughly and also in layman's terms if necessary. I've still to have the installation but up to now it's been a very pleasant experience, very efficient, just all round lovely people to meet and do business with

12 février 2026
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Réponse de Titan Energy Systems

Hi John,

Thank you for taking the time to leave such a kind review.

We’re really pleased to hear that your experience with the team so far has been positive and that you’ve found everyone helpful, transparent, and easy to communicate with. We always aim to explain everything clearly so customers feel confident and comfortable with their system, so it’s great to hear that came across.

We look forward to completing your installation and ensuring the rest of the process goes just as smoothly.

Kind regards,
The Titan Energy Team

Noté 5 sur 5 étoiles

Very good service

Very good service. Very helpful and a big thank you to Matt for explaining how things worked and what I required for my setup

13 février 2026
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Réponse de Titan Energy Systems

Hi Paul,

Thank you for taking the time to leave such a positive review.

We’re really pleased to hear that you were happy with the service and that Matt was able to clearly explain everything and help you understand what was needed for your setup. We’ll be sure to pass your kind feedback on to him.

If you ever need any further support, please don’t hesitate to get in touch.

Kind regards,
The Titan Energy Team

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