An excellent and useful service. It's triggered some alerts in the last year about companies house records which turned out to be "false positive" about me but they were valid to be raised (s... Voir plus
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Lisez les avis des autres
The Title Guardian portal is easy to upload and access but I needed some advice alongside submitting information. They dont hide behind the technology. I was given an email, named person and their t... Voir plus
L'entreprise a répondu
I was frustrated with having to provide multiple forms of proof of ID and sent rather a narky email. It was responded to with a polite but also hilarious reply and really made me appreciate the people... Voir plus
L'entreprise a répondu
I made an error filling in a document and couldn’t upload what was needed, Claire txt me back and updated my file as documentation had already been sent to my solicitor, she understood what I was goin... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Title Guardian is the UK’s first proactive property fraud prevention service, protecting homeowners, landlords, and industry professionals from rising threats. Our technology monitors digital sources in real time, detecting fraudulent attempts to transfer property ownership, register fake tenants, or misuse identity details. If suspicious activity is found, alerts are sent instantly via text, email, and app notifications. Additioanlly, we work with estate agents, letting agents, law firms, mortgage lenders, and property managers to strengthen fraud prevention. Our service includes secure ID verification and Anti-Money Laundering (AML) checks, ensuring compliance and reducing risk. With a simple online subscription, Title Guardian makes property protection easy, proactive, and effective.
Coordonnées de contact
123 Buckingham Palace Rd, SW1W 9SH, London, Royaume-Uni
- +44 (0) 203 442 0276
- info@titleguardian.com
- titleguardian.com
4,5
Excellent
25 avis
Aucune trace de demande d’avis
Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Does exactly what it says
Does exactly what it says. I was alerted when a company was registered under my name and could deal with it straight away. Simple, effective, and worth it.
26 mars 2026
Avis spontané
A* customer service
30 septembre 2025
Avis spontané
Sophie was incredible
Sophie was incredible. I am a techno fobe and hate apps but she guided me through the app in seconds. Beautiful app in terms of visual layout .. highly recommended
2 septembre 2025
Avis spontané
Excellent and efficient service
Excellent and efficient service, highly recommended
8 août 2025
Avis spontané
Absolutely disgusted in this company
Absolutely disgusted in this company. Our solicitors used this companies services for ID checks on the purchase of our property. There were continuous issues with the forms that needed filling which were never resolved quickly. We completed on the property in January 2025 and still (July 2025) receive weekly calls from this company claiming we owe them money for their services. We explained it was no longer anything to do with us as we had been invoiced by our solicitors for the services and it was their responsibility to get the funds from the solicitors. They acknowledged this and after speaking with the solicitors agreed that we would no longer be contacted about this and they will battle with the solicitors for the money (this was back in May). To this day, I still receive harassing emails and calls to say I owe them money. They’ve even gone as far as to call one of our giftors to say they owe them money even though they had nothing to do with the purchase of the property. I have blocked Title Guardians number and suggested my family involved with the purchase do too, however they still seem to get through as well as their emails.
8 juillet 2025
Avis spontané
Réponse de Title Guardian
Hi Sophie,
Thank you for your review. To clarify: while you were listed as one of the giftors on the transaction, you were not submitted to us as the main purchasing party, and we were not acting on your behalf.
The only reason any other giftor was contacted is because a giftor was mistakenly submitted to us by the law firm as a purchaser. Based on that submission, our team followed standard procedure. As soon as the error was raised, we acted immediately - voiding the invoice and closing the file.
We understand how frustrating this experience may have felt, but the issue did not originate with Title Guardian.
- Title Guardian team
Very good support when I encountered…
Very good support when I encountered technical difficulties.
25 juin 2025
Avis spontané
Réponse de Title Guardian
Thanks so much for the kind words! We're really glad we could support you through the technical issue — if you ever need help again, we're here.
Title Guardian’s brilliant
Title Guardian’s brilliant. Takes all the stress out of worrying about illegal subletting of my rentals.
Clare was very helpful with my questions, made everything simple and actually cared. Can’t recommend enough.
21 mai 2025
Very very easy to set up
Very very easy to set up
Seamless set up, good interface. Very easy to use. Increased peace of mind. Great concept, well executed.
18 mai 2025
Avis spontané
Réponse de Title Guardian
Thank you so much for your kind words! We’re thrilled to hear that the setup was seamless and that you’re enjoying the interface and peace of mind our service brings. We really appreciate you taking the time to share your experience — it means a lot to the team.
Réponse de Title Guardian
Thank you, Danielle. We really appreciate your kind words and are glad to hear our team was helpful and responsive.
Professional
Professional, prompt, efficient and helpful assistance given. Very patient assistant with expert advice.
14 mai 2025
Avis spontané
Réponse de Title Guardian
Thank you for your feedback. We're pleased to hear you found the support professional and patient, and that the advice was helpful.
Amazing customer support team
Amazing customer support team, very quick to respond and help me complete the registration process, thank you Emma!
13 mai 2025
Avis spontané
Réponse de Title Guardian
Thanks so much, James! We are really pleased to hear Emma was able to support you so quickly during registration. We will be sure to pass on your kind words to her.
The Title Guardian Team
Worth the price
Simple to use. Got notified about risks i was not aware of. Worth the price.
13 mai 2025
Avis spontané
Réponse de Title Guardian
Thank you for your review! We are so glad you found the service simple to use and helpful in flagging risks - that is exactly what we’re here for.
The Title Guardian Team
I made an error filling in a document…
I made an error filling in a document and couldn’t upload what was needed, Claire txt me back and updated my file as documentation had already been sent to my solicitor, she understood what I was going through and dealt with my problem quickly, and in a friendly manner. Title Guardian is a company you can trust
12 mai 2025
Avis spontané
Réponse de Title Guardian
Thank you for taking the time to leave such kind feedback. We are really glad Clare was able to step in and get things sorted quickly for you. We know these situations can be stressful, so it’s great to hear you felt supported.
We are always here if you need us again.
The Title Guardian Team
Personal service alongside excellent tech portal
The Title Guardian portal is easy to upload and access but I needed some advice alongside submitting information. They dont hide behind the technology.
I was given an email, named person and their telephone number. Quite wonderful in today’s tech only world. Sophie who helped me was excellent. Knowledgeable, friendly, responsive, helpful. Highly recommend as swift and personable service.
5 mai 2025
Avis spontané
Réponse de Title Guardian
Thank you for the lovely feedback! We are so pleased the portal was easy to use and that Sophie provided the support you needed. We really value combining great tech with a personal touch — so this means a lot.
The Title Guardian Team
An excellent useful service - highly recommended.
An excellent and useful service.
It's triggered some alerts in the last year about companies house records which turned out to be "false positive" about me but they were valid to be raised (someone with same name and DOB!!!) and prove the service is working as designed.
Great price for my rental and own property through NRLA membership.
Clare in the support team has been always helpful and very efficient at dealing with questions - you are in safe hands.
Highly recommened.
2 mai 2025
Avis spontané
Réponse de Title Guardian
Thank you so much for your kind words and for taking the time to share your experience. We're really pleased to hear the alerts helped demonstrate the service is working as intended - even when it's a false positive, it's important to know you're covered.
We're also glad the NRLA membership has been valuable for you. Clare will be especially pleased to hear your feedback - we’ll be sure to pass it on.
Excellent customer service
I was frustrated with having to provide multiple forms of proof of ID and sent rather a narky email. It was responded to with a polite but also hilarious reply and really made me appreciate the people behind the emails.
28 avril 2025
Avis spontané
Réponse de Title Guardian
Thank you so much for your lovely review! We totally understand how frustrating it can be when extra steps are needed, and we really appreciate your patience. We're glad our team was able to turn things around and even bring a bit of humour to the situation!
Thanks again for taking the time to share your experience!
Best platform check identity…
Best platform check identity internationally as well, Teem is also very brilliant and helpful, WhatsApp chat support is one of the best feature and help to the customer
23 avril 2025
Avis spontané
Réponse de Title Guardian
Thanks so much! Great to hear the platform and our WhatsApp support are working well for you – and we’ll pass the shoutout on to the Team.
Prompt helpful service from Title…
Prompt helpful service from Title Guardian Service, even on Bank Holidays. Really appreciate.
18 avril 2025
Avis spontané
Réponse de Title Guardian
Thanks so much! Glad we could help, even over the Bank Holiday. Really appreciate your feedback.
Above and beyond
Emma got in touch first thing as promised, very efficient and professional, explained legalize and offered tips going forward.
Great chat, thanks.
17 avril 2025
Avis spontané
Réponse de Title Guardian
Thanks so much for the lovely feedback! Really pleased to hear Emma was helpful — I’ll make sure to pass this on to her. We're always here if you need anything else.
Simple & necessary
Very thorough and efficient, Emma explained all benefits. We now have peace of mind that our house is protected. Thank you.
18 mars 2025
Avis spontané
Réponse de Title Guardian
Thank you, Helen! We are so pleased to hear that Emma was able to provide clarity and peace of mind. We will be sure to pass on your kind words to her.
Best,
Title Guardian
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