The service I received is excellent, 5 stars all around. The customer service person ( Rachel ) is a complete star with helping from first call to talk about my options to helping find the garage,... Voir plus
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Lisez les avis des autres
Fantastic service, credit where credit is due. Maria, Rachel and the rest of the team handled our recent motoring woes expertly. I honestly could not be without this service, even with a newer vehicle... Voir plus
When starting a warranty claim with TMO I spoke with Mollie on the phone and I found she was very helpful, understanding, friendly and professional. She did all she could to ensure that the process wo... Voir plus
Timothy was absolutely outstanding. Best customer service anyone could ask for . He was polite and explained everything with no rush . Thank you
À propos de l'entreprise
À propos de TMO - The Motoring Organisation
Écrit par l'entreprise
The Motoring Organisation (TMO) has been part of the UK’s motoring story for over 50 years. With a legacy built on introducing extended warranties to the UK in the 1970s and continuing ever since to bring protection, support, and peace of mind to drivers, dealers and partners alike.
Over the decades, we have worked closely with many of the UK’s most trusted names and businesses:
• The AA
• RAC
• Vehicle manufacturers
• National dealer groups
• Major vehicle businesses
These partnerships have helped shape our expertise in warranty product development, claims administration, and dealer operations.
In 2020, we launched “The Motoring Organisation” as an independent brand, rooted in the experience we’ve accrued over decades. From that point, we set out to do things differently — to offer Aftercare that is smart, reliable, and customer-focused.
Our flagship Aftercare product is built to delivery what customers really need. We take the burden off drivers and dealers, helping protect against rising costs, uncertainties, and the unexpected.
We pride ourselves on:
• Great Service
• Transparency
• Integrity
As the UK’s #1 Trading Standards Approved Aftercare provider, our mission is to ensure every interaction is clear, supportive, and puts the customer first.
At TMO, we’re not just keeping pace with change — we aim to lead it. Our vision is to build solutions that deliver real value, trusted cover, and confidence on the road, every time.
Over the decades, we have worked closely with many of the UK’s most trusted names and businesses:
• The AA
• RAC
• Vehicle manufacturers
• National dealer groups
• Major vehicle businesses
These partnerships have helped shape our expertise in warranty product development, claims administration, and dealer operations.
In 2020, we launched “The Motoring Organisation” as an independent brand, rooted in the experience we’ve accrued over decades. From that point, we set out to do things differently — to offer Aftercare that is smart, reliable, and customer-focused.
Our flagship Aftercare product is built to delivery what customers really need. We take the burden off drivers and dealers, helping protect against rising costs, uncertainties, and the unexpected.
We pride ourselves on:
• Great Service
• Transparency
• Integrity
As the UK’s #1 Trading Standards Approved Aftercare provider, our mission is to ensure every interaction is clear, supportive, and puts the customer first.
At TMO, we’re not just keeping pace with change — we aim to lead it. Our vision is to build solutions that deliver real value, trusted cover, and confidence on the road, every time.
Coordonnées de contact
Benchmark House, 8 Smithywood Drive, Ecclesfield, S35 1QN, Sheffield, Royaume-Uni
- 03300 552 080
- CustomerServices@tmo.co.uk
- tmo.co.uk
4,6
Excellent
376 avis
A répondu à 82 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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Warranty Gold cover
5 stars!
Great customer service & communication!
Warranty claim dealt with very smoothly and quickly, from first call 4 days later refund recieved!
Very impressed, very happy customer!
16 décembre 2025
Avis spontané
Dealt with my claim well
Dealt with my claim well. Good communication from the company.
18 décembre 2025
Avis spontané
Easy to set a policy up with everything…
Easy to set a policy up with everything explained in detail.
18 décembre 2025
Avis spontané
Siobhan was great
Siobhan was great, clear i formation on the updates provided. Great atitude!
15 décembre 2025
Avis spontané
Car Problem
My problem with my car was dealt with quickly and easily and I was kept aware of what was happening, the operative I spoke to on both occasions was very polite and friendly
10 décembre 2025
Avis spontané
Yet again a timely response to my…
Yet again a timely response to my claim. Thank you
15 décembre 2025
Avis spontané
this has got to be the fastest claim…
this has got to be the fastest claim ever all thanks to your hard working team, massive thanks to mollie who progressed the claim quickly and each member of staff i spoken too was ever so polite, thanks again ❤️
15 décembre 2025
Avis spontané
Very helpful and good communication
15 décembre 2025
Avis spontané
Mollie made everything clear and…
Mollie made everything clear and understanding, it was a pleasure dealing with her
12 décembre 2025
Avis spontané
5 stars for Luke.
Luke was amazing start to finish, made what I expected to be difficult into an easy process especially when the claim was for my mum.
11 décembre 2025
Avis spontané
Excellent customer service from Tim
Excellent customer service from Tim. So helpful and informative sorted out cover out promptly. Would recommend to everyine
10 décembre 2025
Avis spontané
Excellent service
They explained everything in easy to follow instructions , I would recommend them to anyone else wanting to get a policy.
8 décembre 2025
Avis spontané
Best Warranty around...
Luke was very helpful in taking me through the claim process from start to finish. Taking out the warranty was one of my best decisions I have made especiallywhen it comes to covering issues. It has definitely made, making my motoring worry free.
Thanks again
8 décembre 2025
Avis spontané
Car repair
She was very polite and explained everything so well great service
8 décembre 2025
Avis spontané
Really good customer service
Really good customer service. Phone answered promptly and claim was dealt with efficiently.
8 décembre 2025
Avis spontané
Mollie was excellent
Mollie was excellent, very helpful and really friendly, she’s a shining example for you and a great customer minded person she really is a great asset for your company
2 décembre 2025
Avis spontané
Rachel what a star
Rachel was brilliant very professional and sorted everything out for me she is a credit to the company 😀
28 novembre 2025
Avis spontané
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