This company will go up and above the others. I showed them images off a 5# that was cut either in distribution or while shipping. However within a week they fixed the issue and sent out a new bag... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I have been purchasing from Tobacco Stock for several years, and have always found them to be honest, efficient and reliable. This is the first time I had to contact them by email with a question/requ... Voir plus
Ordered some hookah tobacco and waited a week. They mistakenly thought the flavor ban for shisha applies to California, it took another three days to get my money back. Other companies here (5starhook... Voir plus
L'entreprise a répondu
I’ve made 2 purchases and have received my orders within a week using the low cost shipping option. How can you complain? Good service, good products, I’m a regular customer from here on in. Thanks.
À propos de l'entreprise
À propos de Tobaccostock
Écrit par l'entreprise
We sell tobacco products such as cigars, premium cigars, cigarillos, pipe tobacco, filter tubes, blunt wraps and more.
Our customer support is 2nd to none with customer service available via chat, email and phone. If you have a question we have a rep standing by to answer your questions or help you solve your issues.
Our customer support is 2nd to none with customer service available via chat, email and phone. If you have a question we have a rep standing by to answer your questions or help you solve your issues.
Visit TobaccoStock
Need to Contact us?
Coordonnées de contact
125 N. Willow st, ste B, 99611, kenai, Etats-Unis
- 8448776653 ext: 333
- sales@tobaccostock.com
- tobaccostock.com
4,4
Excellent
257 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Tobaccostock has GREAT customer…
Tobaccostock has GREAT customer service. They respond immediately, keep you updated and follow up until the issue is completely resolved. Impressive
6 février 2026
Réponse de Tobaccostock
Thank you so much for your kind words! We truly appreciate you taking the time to share your experience. Providing prompt updates and seeing every issue through to resolution is very important to us, so it means a lot to know that it made a positive difference for you. We look forward to serving you again!
Very good service
28 janvier 2026
Great purchasing experience
Great purchasing experience. I shipped to the wrong address initially and sent an email to correct it. They promptly changed the shipping address. Thank you!
26 janvier 2026
BEST customer service!
19 janvier 2026
Prompt service
19 janvier 2026
Love the shop
There was one small mishap where I had an order shipped to my father-in-law place it never got there but all my orders have arrived at my place.they were very professional and got the mishap fixed fast I will be ordering from them again.i just would recommend getting a person to answer the phones instead of having to leave a message then wait for a call back.The email worked best for me to get someone.but I give Tobaccostock a 8 star out of 10.
17 décembre 2025
This is a great company to conduct…
This is a great company to conduct business with.
4 décembre 2025
What made my experience great was the…
What made my experience great was the customer support!! I was able to cancel my order and they were able to process that promptly! 5 stars for sure thank you
25 novembre 2025
issue with freshness
I had an issue with the freshness of my cigars, and when I informed customer service, Rachel immediately went above and beyond in helping me. I was issued a full refund!
Thanks Rachel!
25 novembre 2025
Customer service for an order issue was…
Customer service for an order issue was resolved quickly !
11 novembre 2025
Excellent customer service!
17 novembre 2025
the people who e-mail me they so nice
13 novembre 2025
My 40 pack of wood box came all…
My 40 pack of wood box came all stale!!! & 2 24 packs of woods some what stale !
31 octobre 2025
Réponse de Tobaccostock
We’re sorry to hear you had this issue with your Backwoods Banana Cigars 40-count box. As soon as you reached out to our customer service team, we issued a same-day refund to make things right.
Great Company
If there is a problem with shipment or just asking about tracking, everyone is very helpful.
7 novembre 2025
Good value and good service
They messed up my first order and my previous review reflected that. After the initial difficulty reaching them, they handle the reship promptly and got my missing items to me. Very happy to order cigars again.
27 octobre 2025
Delivery on my first order was fast…
Delivery on my first order was fast right to my front door. And the customer service is amazing. Had a problem reached out had an answer within hours.
Thanks again Tabaccostock
17 octobre 2025
Most recent experience
My package was lost and they were great at helping me investigate the situation and even offered me either a refund or reshipment. This is the first time it happened to me and I’ve been ordering from them for months but I’m glad they were very helpful.
16 octobre 2025
Had address mix up and was fixed with…
Had address mix up and was fixed with one email to them. Great place to do business. Also had some damaged tubs on a order sent picture got a refund. Super nice to work with.
13 octobre 2025
Super happy with 8 boxes of Chocolate…
Super happy with 8 boxes of Chocolate Backwoods. Cigars were nice and fresh. Easy to roll up your favorite strain.
8 octobre 2025
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.