This company will go up and above the others. I showed them images off a 5# that was cut either in distribution or while shipping. However within a week they fixed the issue and sent out a new bag... Voir plus
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I have been purchasing from Tobacco Stock for several years, and have always found them to be honest, efficient and reliable. This is the first time I had to contact them by email with a question/requ... Voir plus
Ordered some hookah tobacco and waited a week. They mistakenly thought the flavor ban for shisha applies to California, it took another three days to get my money back. Other companies here (5starhook... Voir plus
L'entreprise a répondu
I’ve made 2 purchases and have received my orders within a week using the low cost shipping option. How can you complain? Good service, good products, I’m a regular customer from here on in. Thanks.
À propos de l'entreprise
À propos de Tobaccostock
Écrit par l'entreprise
Our customer support is 2nd to none with customer service available via chat, email and phone. If you have a question we have a rep standing by to answer your questions or help you solve your issues.
Coordonnées de contact
125 N. Willow st, ste B, 99611, kenai, Etats-Unis
- 8448776653 ext: 333
- sales@tobaccostock.com
- tobaccostock.com
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
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#1 Quality …
Because you can be trusted with our hard earned money and know what we like 👍
Responsive and great service
The USPS delayed delivery for several days, but the staff was very responsive and everything eventually arrived.
This company did really well Switzer suite cigars listen to…
This company did really well listen to my problem and took care of the situation immediately
The products I ordered were shipped and…
The products I ordered were shipped and delivered within a reasonable time. Tobacco stock voluntarily issued a refund for damage to some of the product, even though the damage was caused by the shipping company.
that you can buy in bulk and save time.
i do not like driving around in traffif only to find out my smoke shop only stock a limited amount of what i want to buy.
Great service and great prices
I ordered an item in error and I…
I ordered an item in error and I received hassle free service in returning it which I am thankful. All responses were immediate and polite. I have only been dealing with Tobacco stock for about 6 months but I was treated like a loyal customer. All delvers have been accurate and prompt.
using Tobaccostock.com for…
I have been using Tobaccostock.com for a while now and it's always been great. Most recently my order had an issue arise that was no fault of their. The tobaccostock.com team and specifically Anna D took over and got a solution immediately with quick responses and the solution that made the best sense for the customer. They have me locked in as a customer and are highly recommended.
My order was delayed because some of…
My order was delayed because some of the tubes i ordered were out of stock. The problem was resolved quickly and my order arrived promptly afterwards.
A great company ect
A great company, arrive early..never a problem with shipping..recommend highly
Love their customer service!
Nice to see they care!
Great products, great service. Had to contact them last week because of a shipping problem (not their fault). USPS said "delivered", yet no package. They answered rapidly (late on a Friday afternoon, no less), were polite and attentive. Made it clear they were there to help and would resolve the issue for me. Luckily the package came to me a few days later (it was mis-delivered), but Tobacco Stock will remain my only source. Thanks, all!
I’ve unfortunately had shipping issues…
I’ve unfortunately had shipping issues with a couple of my previous orders but the Team at Tobacco Stock has always made them right! I really appreciate customer service that actually cares for their customers! I would recommend them to anyone! Thanks! Tim
It was all good fast delivery.
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