Toco Warranty Corp. Avis 

591
TrustScore 4.5 sur 5

4,3

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I was not given the run-around, I was not told I had to visit a specific repair shop or they would only pay a ridiculously low hourly labor rate... I took my car to my dealership (Acura) the dealersh... Voir plus

Noté 5 sur 5 étoiles

TOCO warranty worked with my mechanic over the phone and approved his estimate to repair my SUV. As the contract holder the claims process and the repair was completed very fast.

Noté 5 sur 5 étoiles

I had an unexpected claim on my vehicle with at only 44,000 miles. TOCO sent out their inspector who verified the claim and authorized the repair. No hassles, no long drawn out process just courteous... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

Dylan was AMAZING! He took his time and explained the estimate, parts, and informed me what was covered and not covered. Although he’s no mechanic, he helped me understand how each part worked. I appr... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Agence d'assurance

Écrit par l'entreprise

Toco Warranty’s award-winning service and low monthly payments create an easy, affordable, and stress-free experience- That’s the Toco Promise! Vehicle repairs may be unexpected, untimely, and unaffordable, preventing you from getting home, to work, or wherever your live and car take you. Major breakdowns on vehicles may cost thousands of dollars, and minor repairs may set you back hundreds or more. The cost of parts and labor are continually rising whether you go to a dealership, franchise, or private mechanic. Let Toco get your back! Since 2013, Toco has been keeping customers on the road and out of the shop. Forget those groups that use high-pressure tactics, huge down payments, or worst of all, robocalls! Toco will never do that. Rather than charging customers upfront for years of coverage or requiring a hefty down payment, Toco offers low monthly payments and a no-pressure enrollment consultation. Toco commits to customer satisfaction, transparency, and accountability, earning your trust and keeping you on the road. Toco administers their contracts, ensuring that the claims experience is best in class. During a repair, the Toco Concierge team holds your hand throughout the process, ensuring that you know exactly what is going on and how much time the repair will take. Toco believes that setting customers up for success is dependent on great communication, transparency, and honesty. For your free, no-obligation enrollment consultation, click the link below or visit tocowarranty.com for more details.


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4,3

Excellent

TrustScore 4.5 sur 5

591 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,3

Tous les avis

(591)

15 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Scammers

I wish I can give ZERO star but unfortunately the lowest google allows is 1. SAVE YOUR MONEY THESE GUYS ARE SCAMMERS AND WILL NOT COVER ANYTHING. I had an issue with my car “ noise coming from the engine” when. I took the car to the dealer who diagnosed the car and they said there is misfiring and issue with camshaft therefore engine needs to be replaced cuz cost to fix will be high. We opened the claim with these TOCO guys who sent their examiner to the dealer to take a look at the car then they told me the claim is denied and that there is nothing wrong with car and that all it needs with oil change- they dealer gave me and gave them the report that identify the issue with the engine yet they still refused to cover and honor the contract. My car service is Martin is the adjuster Travis follow up for the case claim# 009290 . Stephanie customer service. Daniella supervisor to date with oil change done on time- all receipts were provided to them- they are just scammers and don’t want to cover or pay anything. I spoke to the supervisor and I asked for their report that states that no issues with the car because I told them I’m taking them to court for failure to honor their contract and the refused to send it and told me they can’t send any reports out. I have all names “ Martin is the adjuster - Travis was a follow up for the case - Stephanie is customer service and Daniella is supervisor “ DO NOT USE THEM AND DO YOUR RESEARCH- THEY ARE NOT GOOD AND YOU WILL END UP PAYING FOR NOTHINGt.

25 janvier 2024
Avis spontané
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Réponse de Toco Warranty Corp.

Toco is committed to customer success and fairly paying all covered claims. Toco is currently working with the customer to assist and this claim has our immediate attention.

Noté 5 sur 5 étoiles

My experience with Toco Warranty has…

My experience with Toco Warranty has been a wonderful experience I would like to thank Wendy she was very helpful with my claim I had called in a claim that wasn't covered but since I was a long time customer they went and covered my claim for me this saved me alot of money and they couldn't have done it a better time right before Christmas if anyone is looking for a good nice and reliable warranty company i would suggest you go with Toco Warranty they really know how to take care of there customers thank you Toco for assisting me at a time of need

22 décembre 2023
Avis spontané
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Réponse de Toco Warranty Corp.

Thank you for taking the time to leave a review. We look forward to sharing this with Wendy's team.

Noté 4 sur 5 étoiles

Reliable company

I had a fairly good experience with Toco. I kept the service for a nearly year before canceling and within that timeframe I had one breakdown requiring contacting Toco. It took 4 hours to arrange a tow truck to my location (not their fault, it was a busy day) and two different tow companies had to be contacted to get one to me. Luckily, my breakdown happened within city limit just before leaving town so I wasn't stranded on a busy roadside.

It took a few days to coordinate with the repair shop because Toco is on the West coast and I live on the East coast, plus their office is unavailable on weekends. I was pleasantly surprised that my out of pocket cost to replace an air pump was lower than expected. The reps were always professional and helpful even when I cancelled the plan. The cost didn't make sense in the long run compared to how much of repairs are covered. I paid more for the warranty than my repair would have cost out of pocket.

22 décembre 2022
Avis spontané
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Réponse de Toco Warranty Corp.

Thank you for taking the time to leave a review. We appreciate the feedback and will be looking into the process. We want to ensure that all services are easy, affordable, and stress-free.

Noté 5 sur 5 étoiles

Pleasant, business-focused

Pleasant, business-focused & efficient

16 novembre 2023
Avis spontané
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Réponse de Toco Warranty Corp.

Thank you for taking the time to leave a review! We appreciate the opportunity to serve.

Noté 5 sur 5 étoiles

Toco is a very trusted Company they…

Toco is a very trusted Company they stand behind their warranties. I had a 2012 Mercedes GLK 350 transmission went out claim paid 5k.. I trust Toco..

16 novembre 2022
Avis spontané
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Réponse de Toco Warranty Corp.

Trust. A word that means so much to so many (and very little to some). At Toco, Trust is the key to everything we do, making sure that all decisions are in the best in terest of our customers, colleagues, and company. If it doesn't mark all three boxes, we do not move forward with it. our goal is to make each other win, and that all starts with Trust.

Noté 5 sur 5 étoiles

Luis was very professional and helped…

Luis was very professional and helped to solve my problem in a timely manner. He needs a raise.

2 novembre 2023
Avis spontané
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Réponse de Toco Warranty Corp.

Thank you for taking the time to leave a review of your experience. We look forward to impressing you each step along the way.

Noté 5 sur 5 étoiles

This is a good product

This is a good product. Not like car shield !!!! Which is a joke . My own service advisor / manager at my Ford dealer . They won't even accept car shield and several others but they will take Toco because they no they stand behind there protection . They are awesome thank you Toco and Eaton !!!

1 novembre 2023
Avis spontané
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Réponse de Toco Warranty Corp.

Toco is committed to making our customers win and every decision made must check 3 boxes: Is it good for our customers, colleagues, and customers? If it doesn't check all three, we find another way. We appreciate the opportunity to earn your business and your trust.

Noté 5 sur 5 étoiles

First time I received a call from Toco…

First time I received a call from Toco on my claim and they informed me that it was accepted. Your representative was professional kept me informed on what was happening. I don't put in may claims but this was the first that I received a call from you.

31 octobre 2023
Avis spontané
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Réponse de Toco Warranty Corp.

Thank you for allowing us to impress you. We value every customer interaction and strive to make vehicle breakdowns easy, affordable, and stress-free.

Noté 4 sur 5 étoiles

5 star review

Pleasant to deal with. They handled the claim quickly and efficiently.

30 octobre 2023
Avis spontané
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Réponse de Toco Warranty Corp.

Great to hear. We appreciate the opportunity to serve and look forward to providing you 5-star service.

Noté 5 sur 5 étoiles

Wendy Kressley was totally honest with…

Wendy Kressley was totally honest with me, and it is for that reason I am keeping Toco.
You best keep her.
My name is Larry Strickland
ohone # 919 330 8620

30 octobre 2023
Avis spontané
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Réponse de Toco Warranty Corp.

We appreciate your business and the opportunity to impress. Our customer care team is made of people who genuinely care for the wellbeing of our customers.

Noté 5 sur 5 étoiles

Turn around time

Turn around time, and easy process, associate arron was greatly

26 octobre 2023
Avis spontané
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Réponse de Toco Warranty Corp.

Great to hear. Thanks for allowing us to earn your business.

Noté 5 sur 5 étoiles

My experience was very satisfactory

My experience was very satisfactory. The response was timely and the customer service was friendly and efficient.

25 octobre 2023
Avis spontané
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Réponse de Toco Warranty Corp.

Great to hear! Our commitment is to get you back on the road asap.

Noté 5 sur 5 étoiles

Excellent Service!

Simplicity. Efficiency. Professionalism. Results.

20 octobre 2023
Avis spontané
Logo de Toco Warranty Corp.

Réponse de Toco Warranty Corp.

Easy. Portable. Stress-free. That's what our award-winning customer care provides.
Thank you for leaving a nice review, we appreciate the opportunity to earn your business.

Noté 5 sur 5 étoiles

Great service

Good customer service, fast communication with the repair shop and an overall great experience from beginning till the end.thanks Toco for the Gogo 😊

17 octobre 2023
Avis spontané
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Réponse de Toco Warranty Corp.

Thank you for taking the time to leave a review. We love to impress and look forward to our next opportunity! #Gogo

Noté 5 sur 5 étoiles

Great kind calming service

Aaron was great at easing my mind concerning my issue. He handled it promptly and efficiently. He was really kind and calming, relieving my stress quickly. His patience and professionalism was truly appreciated.

16 octobre 2023
Avis spontané
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Réponse de Toco Warranty Corp.

Easy, affordable, and stress-free is Toco's mission! Thank you for taking the time to leave a review for Aaron. We will share your praise with his manager. Thank you again for allowing us to be your Trusted Repair Coverage.

Noté 5 sur 5 étoiles

Prompt and efficient

Prompt and efficient. My car is running great. Thank you.

13 octobre 2023
Avis spontané
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Réponse de Toco Warranty Corp.

That's the goal! Thanks for taking the time to leave a review of your experience. We appreciate the opportunity to serve.

Noté 5 sur 5 étoiles

Rhonda and Aaron …

Rhonda and Aaron were amazing and they went above and beyond to help us with our vehicle.

6 octobre 2023
Avis spontané
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Réponse de Toco Warranty Corp.

Thank you for leaving such a nice review of our team. We strive to make every experience Topflight!

Noté 5 sur 5 étoiles

Professional and Precise

Representatives polite concerned about my needs and how they could solve the issue. Issue solved immediately with understanding and kindness. Excellent customer service! Keep up the good work.

6 octobre 2023
Avis spontané
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Réponse de Toco Warranty Corp.

We appreciate the time that you took to write a review. We know that award-winning customer experience begins with a great employee experience and that is why Toco strives to scout the best talent and treat them right. Thank you for your review, your business, and your trust.

Noté 5 sur 5 étoiles

Aaron -

Aaron, was professional, polite and very helpful. He made my experience a good one. Aaron must be one of your best reps, because he understood every thing I needed and was happy to help me.

5 octobre 2023
Avis spontané
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Réponse de Toco Warranty Corp.

We love Aaron and the passion that he brings each day to making Toco customers have a bit brighter of an experience. We appreciate the time that you took to leave a review and we look forward to impressing you each step along the way.

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