The help I get is amazing. The staff are always friendly and willing to help as I am not very skilled on the computer. I never hesitate to ask for help and they are always so patient with me I never f... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
The team at Tolley badges came highly recommended to me and they didn't disappoint in any way when I placed my order They gave quotes and I placed my order ,the product received is very high qualit... Voir plus
L'entreprise a répondu
Tolley Badges worked their magic on our design again this year. We were late submitting our original art work but again the badges arrived on time so the children will not be disapointed. They are s... Voir plus
L'entreprise a répondu
Amazing service - kept us updated along the way for a job that was was needed with very little notice to a specific deadline. Thank you
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
Est 1964. Tolley Badges is one of the largest suppliers of quality machine embroidered badges, woven badges and metal badges in the United Kingdom.
Coordonnées de contact
Enville Road 51-55, DY7 6BX, Kinver, Royaume-Uni
- 01384 878550
- info@tolleybadges.co.uk
- tolleybadges.co.uk
5,0
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Helpful constructive advice to ensure…
Helpful constructive advice to ensure the product was better than hoped
29 mai 2026
Réponse de Tolley Badges
Thank you so much for your great feedback and rating :) It was a pleasure being of service.
Thank you Tolley
Thank you Tolley, you always deliver on what is wanted and needed, quality and cost are always important, and you deliver every time!
27 mai 2026
Réponse de Tolley Badges
Thank you so much for your really lovely review. It is always a pleasure being of service. Thank you for your orders with us.
Great company to work with.
Dealt with this company on a number of occasions, and can't the process from start to getting the badges.
27 mai 2026
Réponse de Tolley Badges
Thank you for your great rating Kevin and order with us :) I think there is a word missing in your review? Thanks again :)
Whenever I deal with this company I…
Whenever I deal with this company I have received outstanding service
5 mai 2026
Réponse de Tolley Badges
Thank you for your lovely feedback and order with us :)
Very happy with quality of badges and…
Very happy with quality of badges and arrival time prior to our event. Thank you
18 mai 2026
Réponse de Tolley Badges
Thank you so much for your lovely positive feedback and order with us.
Good design service
Good design service. good value .delivered
On time
All round excellent service
18 mai 2026
Réponse de Tolley Badges
Thank you for your great feedback and order with us. :)
Réponse de Tolley Badges
Thank you ❤
this is the fourth time i have ordered…
this is the fourth time i have ordered from Tolley Badges. Good product with great customer service.
12 mai 2026
Réponse de Tolley Badges
Thank you so much for your orders with us. It is always a pleasure.
Great Guide camp badges
Excellent advice, support, products and delivery. Respond really quickly to queries.
12 mai 2026
Réponse de Tolley Badges
Thank you so much for your lovely review and order with us.
Always great customer service and…
Always great customer service and excellent product.
Wouldn't use any other company for badges.
12 mai 2026
Réponse de Tolley Badges
Thank you Sue. It is always a pleasure being of service. Thank you for your constant loyal orders with us.
Highly recommended
They get to know their regular customers and treat them like friends. Maybe not the cheapest, but the service is excellent, they are really helpful too and you end up with quality badges.
12 mai 2026
Réponse de Tolley Badges
Thank you so much for your lovely review. It is always a pleasure producing your badges for your and being in contact over many many years. Thanks again ❤
I do not recommend
Unfortunately despite having placed two previous orders which were excellent, we placed an order for some inportant badges and they arrived different to the approved design. One of colours were so far from what was agreed that the badge was completely washed out. Unfortunately the customer service at this point also left a lot to be desired. For this reason I would not recommend tolley badges 😔
11 mai 2026
Réponse de Tolley Badges
Thank you for taking the time to leave your feedback.
We are naturally very disappointed to hear that this latest order did not meet your expectations, particularly after the success of your previous two orders with us.
As discussed during our correspondence, the badges were produced based on the approved artwork provided prior to manufacture. We do advise customers during the approval process that colours can vary from screen to screen and between artwork and final production unless specific Pantone references or physical samples are supplied for exact matching purposes. Without a Pantone reference, we can only colour-match as closely as possible to the artwork visible on our production screens. During our discussions, you also confirmed that you were not trying to match a specific colour and that a range of yellow shades would have been acceptable provided they were reasonably close to the approved artwork.
That said, we fully appreciate that you were unhappy with the final appearance of the yellow thread used on this occasion. Whilst we respectfully maintained our position regarding the production process followed, we did still work with you to reach a mutually agreed resolution in recognition of your concerns and previous custom.
We are sorry that you feel dissatisfied with both the product and the service received, as this is never the experience we aim to provide.
We genuinely appreciate your previous support and recommendations, and we wish you and your scout group all the very best moving forward.
From placing the order to receiving the…
From placing the order to receiving the order, the team were very helpful and accommodating and efficient.
16 avril 2026
Réponse de Tolley Badges
Thank you so much for your kind feedback and order with us :)
Réponse de Tolley Badges
Thank you :)
Fantasic service currently this year i…
Fantasic service currently this year i have put through 3 orders with more to come and perfect service and communication each time.
14 avril 2026
Réponse de Tolley Badges
Thank you so much Ashley. It has been a real pleasure being of service for your orders this year. We look forward to more in the future :)
Prompt exchange of emails.
Prompt exchange of emails.
Badges arrived about 10 days sooner than expected.
5 mai 2026
Réponse de Tolley Badges
Thank you Sheila. It is always a pleasure. :)
Perfect
I use Tolley every year, sometimes several times and it is always a happy experience. Staff are helpful and listen! Badges are always good quality, well designed and made.
Thank you for a great service.
Bronia
10 avril 2026
Réponse de Tolley Badges
Thank you so much for your lovely review and continued loyal orders with us over the years. It is always a pleasure producing your orders for you. Many thanks
Réponse de Tolley Badges
Thank you :)
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.