Toolsite.co.uk Avis 

147
•
TrustScore 3.5 sur 5

3,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

My Hyundai mower promptly delivered within 2 days, the guys are great to chat to and very helpful. The only grump I had was it was advertised on google with an extra 5% off by Klarna, BUT because i... Voir plus

Noté 5 sur 5 étoiles

Purchased a Hyundai HYTD500 tracked dumper for some landscaping projects. Alex was helpful in assisting me with the purchase to ensure the machine was going to do what I needed it for. Ordered... Voir plus

Noté 4 sur 5 étoiles

I was a difficult customer and ordered an item that was in high demand with long lead time. During the lead time, I was frustrated and impateint. I realise Tooliste had little control over when th... Voir plus

Noté 3 sur 5 étoiles

Wanted to purchase a Hyundai lawnmower on the weekend. Whilst looking at the toolsite website a pop-up appeared asking 'Not happy with the price? Make us an offer". So I did! By Monday lunchtime I ha... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin d'outillage

Écrit par l'entreprise

Toolsite is the UK's leading tool and power equipment provider with over 20,000 product lines ready for next day delivery. Free UK delivery and 30 day returns.


Coordonnées de contact

3,7

Moyen

TrustScore 3.5 sur 5

147 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,7

Tous les avis

(147)

0 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Ordered a generator that said in stock…

Ordered a generator that said in stock at the time of ordering , looking thru reviews i can see they can make false claims on website ,went to chat with them they said I preordered , which cleared I have not it shows as in stock screen shot it as evidence, now they say lead time is 2 months away , asked for refund same day , if not received in 24hours , guess will have to go thru credit card company. Still waiting on refund to be issued .

28 février 2023
Avis spontané
Noté 5 sur 5 étoiles

Top team

I couldn’t believe the timescale of service I received! my lawnmower in less than 24hrs from order to delivery by TNT. A fantastic collaboration between Toolsite and their courier. I will definitely use this site again!!

22 février 2023
Avis spontané
Noté 1 sur 5 étoiles

Poor communication

Having had a January delivery date for an order placed in October, they didn't send me a notification its moved back to end of March. Don't answer the phone, didn't reply to emails and now three days in a row I sent messages to cancel my order and issue a refund. NO REPLY

24 février 2023
Avis spontané
Noté 5 sur 5 étoiles

Had a broken part on powerwasher

Had a broken part on powerwasher, the person I spoke to was very helpful a replacement part was ordered, the issue was resolved very quickly . no complaints very happy 👍

2 février 2023
Noté 5 sur 5 étoiles

Great website

Great website, easy to use and navigate around with very competitive prices. Definitely worth a look!

30 janvier 2023
Avis spontané
Noté 5 sur 5 étoiles

Great service,very helpful staff

Great service,very helpful staff. I had very good advice on which product would suit my needs and very happy with the product when it arrived. Delivery was great even arrived a day early.

10 janvier 2023
Avis spontané
Noté 5 sur 5 étoiles

Ordered a generator on a pre-order…

Ordered a generator on a pre-order basis. Was advised to get in touch for delivery dates. Jordan took time to explain the situation and I’ve now received the generator and am very pleased with the service received.

3 décembre 2022
Avis spontané
Noté 4 sur 5 étoiles

I was a difficult customer and ordered…

I was a difficult customer and ordered an item that was in high demand with long lead time. During the lead time, I was frustrated and impateint. I realise Tooliste had little control over when the item would be in stock.

Toolsite ultimately proved helpfull and kept me informed and I have now recived my order.

Thank Tooliste. I would order again from the company.

15 janvier 2023
Avis spontané
Noté 5 sur 5 étoiles

Great service

I ordered an item that wasn't in stock (due to current global problems) I was aware of this before I ordered. I was contacted and offered a slightly different product which turned out to better suit my needs, great service and item arrived earlier than expected.

4 janvier 2023
Avis spontané
Noté 1 sur 5 étoiles

We’re is my parcel

We’re is my parcel? Why didn’t come yet??? Is over a months?

10 janvier 2023
Logo de Toolsite.co.uk

Réponse de Toolsite.co.uk

Good morning,

I can see this order is being dispatched today and the tracking information should be sent over shortly. I will reach out to you with the delivery details.

Kind regards,
Rob.

Noté 1 sur 5 étoiles

I was in a mega rush for a brush pack I…

I was in a mega rush for a brush pack I order it as part of a service kit .
I ordered 2 kits
They sent the wrong kit which was minus the brush pack .
I paid extra for quick delivery it arrived a week later !

10 janvier 2023
Logo de Toolsite.co.uk

Réponse de Toolsite.co.uk

Good morning William,

I am incredibly sorry to hear this. I can see you have been in touch with a member of the team who is handling this for you so hopefully this is resolved now.

Please let me know if you need anything else. You can reach us at aftersales@toolsite.co.uk.

I apologise for any inconvenience.

Kind regards,
Rob.

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