The customer service from Julia at Top Archery was fantastic. There was a long wait for the bow I was looking to purchase because of high demand, but when a bow that was close to the poundage I wante... Voir plus
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It has been a long time since I have done business with a company that cares for their customers. I have absolutely no complaints about Top Archery, would highly recommend this company! Julia stayed i... Voir plus
The bow came in perfect condition with extremely fast shipping. The arrows were study and straight. Very easy straightforward instructions with all gear in top condition. Would definitely buy again... Voir plus
Communication was good. It took longer to receive the bow but Top Archery gave me a heads up in advance so I appreciated that. After 2 months I am very happy with the bow. I changed the string, bou... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
TopArchery is committed to bows and arrows equipment, specializes in both traditional and modern recurve bows. TopArchery also developed archery accessories, shooting gear production lines to make customer have one-stop shopping experience in our store.
Coordonnées de contact
Room 703, Building 1, 186 Quan Shun, No. 211 Zhanlan Road, Luo Long District, 450000, Luoyang, Chine
- +86-17513251879
- support@toparchery.com
- toparchery.com
3,9
Bien
273 avis
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A répondu à 100 % de ses avis négatifs
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Great!!!
Everything was of high quality, better than I had hoped and arrived promptly. Thank you very much!
10 avril 2024
Second shot off this recurve and is now…
Second shot off this recurve and is now snapped down the middle.
21 mars 2024
Réponse de TopArchery
Hi Tamra,
Hope you are well!
We have communicated this issue via email and resent new products to you. Look forward to providing you with better products and services.
Appreciate your understanding and patience.
Best regards,
Julia L.
Great customer service
They shut down the package in a timely manner but it got stuck in Chicago's customs clearance and when I contacted them about it they were quick to help me out and they got my package moving again I appreciate all of their help can't wait to receive it
20 mars 2024
Limbs do not fit riser
Bought the ILF riser and two sets of carbon wood bamboo limbs and not a single limb would fit on the riser. Not even with great effort. The notch was too small. I had to use a flat needle file and spent an hour carefully filing out the notch. Definitely not motivated to buy anything else
21 mars 2024
Réponse de TopArchery
Hi DON,
Hope you are well!
We have communicated with you via email and hope you can provide photos or videos to show the limb problem. After we confirm the problem, we will solve it for you as soon as possible.
Appreciate your understanding and patience.
Best regards,
Julia L.
Réponse de TopArchery
Hi Maija,
Hope you are well!
The package tracking number is LR118098008CN
Your item was delivered at the front door or porch at 2:00 pm on April 10, 2024
https://t.17track.net/en#nums=LR118098008CN
Any questions feel free to contact support@toparchery.com
Best Regards
Julia L.
Love my bow
Love my bow. The only thing I don’t like is I ordered a 40 pound bow and got a 36 pound bow. I need a 40 pound to hunt in Texas
15 mars 2024
Machining was poor
Machining was poor , had to run a tap through all threaded holes to make them useable .
17 février 2024
Réponse de TopArchery
Hi Maurice,
Hope you are well!
We are sorry to bring you a bad shopping experience.
Look forward to bringing you better products and services.
Any questions feel free to contact us.
Best regards,
Julia L.
Good service yet to actually shoot my bow
Great service fast response and quick resolution to any email I sent. Would give 5 stars but haven’t gotten to shoot my bow yet due to life being busy
17 février 2024
Had zero issues placing my order
Had zero issues placing my order, tje bow was of great quality and handled verywell during its long shippment...i cant comment on the rest of the items ( sight, counter balance, and rest) due to my post office screwing up and returning that package back to toparchery
18 février 2024
Fast service considering coming from…
Fast service considering coming from China. Like the bow
12 février 2024
Bought a recurve bow and some…
Good company to buy from, will buy again soon
21 février 2024
Avis spontané
Excellent quality at an incredible…
Excellent quality at an incredible price. Great customer service and communication. I’ve purchased several bows and very pleased.
27 janvier 2024
The company was very helpful with my…
The company was very helpful with my questions and my concerns in regards to shipping and getting the proper setup.
The bow is good.
25 janvier 2024
Timely shipping
23 janvier 2024
From start to finish
From start to finish, I would give this item and company a 5 star. The process and delivery was accurate and on time. The item is sturdu, great craftmenship, and easy to assemble. Thank you, I plan on ordering more from this company in the future! Would highly recommend for any bow lovers.
20 janvier 2024
Awesome service after the sell!
Awesome service after the sell. Great products especially for the price! Would highly recommend!
17 janvier 2024
I never received my order.
15 janvier 2024
Réponse de TopArchery
Hi Jason,
Hope you are well!
We are sorry that this package was temporarily transferred to an international flight, which delayed the shipping time.
We closely tracked your package, and this package delivered it on February 5.
Look forward to providing you with better products and services.
Any questions feel free to contact support@toparchery.com
Best regards,
Julia L.
Took forever to get the order
Took forever to get the order.
I got only the bow, was supposed to get also with the order a few arrows.
12 janvier 2024
Réponse de TopArchery
Hi JIMMY,
Hope you are well!
You have ordered only a bow, not arrows.
We have communicated this to you via email.
Look forward to providing you with better products and services.
Any questions feel free to contact support@toparchery.com
Best regards,
Julia L.
Never got any of the items I ordered
Never got any of the items I ordered. They ship from China, which I didn’t know beforehand. Customer service kept telling me it was in transit. Never got it. Don’t waste your money like I did.
13 janvier 2024
Réponse de TopArchery
Hi Jie,
Hope you are well!
We are sorry that this package was temporarily transferred to an international flight, which delayed the shipping time.
We closely tracked your package, and this package delivered it on February 6.
Look forward to providing you with better products and services.
Any questions feel free to contact support@toparchery.com
Best regards,
Julia L.
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