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Lisez les avis des autres

Noté 5 sur 5 étoiles

The customer service from Julia at Top Archery was fantastic. There was a long wait for the bow I was looking to purchase because of high demand, but when a bow that was close to the poundage I wante... Voir plus

Noté 5 sur 5 étoiles

It has been a long time since I have done business with a company that cares for their customers. I have absolutely no complaints about Top Archery, would highly recommend this company! Julia stayed i... Voir plus

Noté 5 sur 5 étoiles

The bow came in perfect condition with extremely fast shipping. The arrows were study and straight. Very easy straightforward instructions with all gear in top condition. Would definitely buy again... Voir plus

Noté 4 sur 5 étoiles

Communication was good. It took longer to receive the bow but Top Archery gave me a heads up in advance so I appreciated that. After 2 months I am very happy with the bow. I changed the string, bou... Voir plus

À propos de l'entreprise

  1. Magasin d'équipements sportifs d'extérieur

Écrit par l'entreprise

TopArchery is committed to bows and arrows equipment, specializes in both traditional and modern recurve bows. TopArchery also developed archery accessories, shooting gear production lines to make customer have one-stop shopping experience in our store.


Coordonnées de contact

3,9

Bien

TrustScore 4 sur 5

273 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'un mois

Comment cette entreprise utilise Trustpilot

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 3 sur 5 étoiles

The bow came with only partial directions

There were issues with the delivery, and my bow and arrows came without full directions to put the bow together.

28 juin 2024
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Réponse de TopArchery

Hi Sarah,

Hope you are well!

There are installation instructions for this bow in the box, and there are video installation instructions for the bow sight and arrow rest. We have communicated about this via email.

Any questions feel free to contact support@toparchery.com

Best regards,
Julia L.

Noté 3 sur 5 étoiles

Shipping takes Forever

Shipping takes Forever! I still haven’t recovered my third shipment. I emailed customer service several days ago, but they haven’t responded.

27 juin 2024
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Réponse de TopArchery

Hi MAX,

Hope you are well!

Due to international aviation restrictions on archery equipment, we have sent 3 packages for you.
We have been communicating the tracking information of these 3 packages via email.
Look forward to providing you with better products and services.

Any questions feel free to contact us.

Best regards,
Julia L.

Noté 1 sur 5 étoiles

Missing pieces

I placed an order online and didn't realize the order was coming from China and didn't have time to wait before my child's archery camp. I tried to cancel the order and was negotiated to keep the order for extra equipment. When the bows arrived they didn't even have arrow rest and the extra equipment wasn't present. I ended up buying another bow from Bass pro Shop for my son and it works great.

11 juin 2024
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Réponse de TopArchery

Hi Bailey,

Hope you are well!

We apologize for the bad shopping experience and look forward to providing you with better products and services.

Any questions feel free to contact support@toparchery.com

Best regards,
Julia L.

Noté 1 sur 5 étoiles

Not Happy

We are happy with the product, but after ordering, I got an email saying my entire order had shipped and listed the things in the order with the tracking number when in fact only ONE of my items shipped. So when it got here I had to contact customer service who gave me 2 tracking numbers and a special app to download but the app never updated the tracking so I still had no idea where things were and it took about a month for the other items to show up. All boxes were damage while shipping, should be harder boxes for protecting the contents better because the arrows we ordered all have BENT FLETCHINGS!!! Not happy. Will not be ordering from here again.

11 juin 2024
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Réponse de TopArchery

Hi Jackie,

Hope you are well!

We apologize for the bad shopping experience.
We communicated this issue via email and look forward to providing you with better products and service.

Appreciate your understanding and patience.

Best regards,
Julia L.

Noté 1 sur 5 étoiles

I only got to use the bow 2 weeks…

I only got to use the bow 2 weeks before it delaminated

15 juin 2024
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Réponse de TopArchery

Hi Thomas,

Hope you are well!

This bow handle material is made of maple laminate and cannot be fitted with a bow sight.
You drilled 2 holes in the bow handle, which can easily cause the bow handle to break.
We communicated this issue to you via email and reissued you a new bow handle.

Any questions feel free to contact us.

Best regards,
Julia L.

Noté 1 sur 5 étoiles
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Réponse de TopArchery

Hi Gil,

Hope you are well!

Sorry to bring you a bad shopping experience.
We have communicated this issue with you via email and look forward to providing you with better products and services.

Appreciate your understanding and patience.

Best regards,
Julia L.

Noté 4 sur 5 étoiles

The bow & arrows were great

The bow & arrows were great. But the second bow string I purchased was the wrong size. It was a birthday present for my son. They had a blast this last weekend, trying it out. Wish the spare string was right.

13 mai 2024
Noté 1 sur 5 étoiles

A week went by after purchase was made…

A week went by after purchase was made on website when I got an email saying they were out of stock

17 avril 2024
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Réponse de TopArchery

Hi Jeff,

Hope you are well!

We have communicated this issue via email and provided you with the best discount. Look forward to providing you with better products and services.

Appreciate your understanding and patience.

Best regards,
Julia L.

Noté 5 sur 5 étoiles

The company sells an outstanding bow

The company sells an outstanding bow, given that I bought two 60" recurve takedowns and extra limbs. The workmanship is great, they shoot well, the engineering is superior as the units stay tightly intack through repeated shooting. I would like to see their tracking method improve, it is rather vague until the product gets on American soil. Two weeks from China to USA, SC both orders.

16 avril 2024
Noté 5 sur 5 étoiles

I ordered a 62" top archery hunting bow…

I ordered a 62" top archery hunting bow ,it is very accurate at any yardage it shoots just as good if not better than a 1000$ custom bow . And that is the bottom line truth just try one you probably will be sick you bought a custom bow for 1000$ +.

10 avril 2024
Noté 3 sur 5 étoiles

Nice arrow tips

Nice arrow tips, but stangely very slow to arrive.

10 avril 2024
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Réponse de TopArchery

Hi Timothy,

Hope you are well!

This air parcel has been delivered for 14 days. We look forward to providing you with better products and services.

Any questions feel free to contact us.

Best regards,
Julia L.

Noté 5 sur 5 étoiles

1 Dozen Arrows

The arrows are very beautifully crafted. They came security wrapped, and arrived with no damage. I am very pleased with my purchase.

Thank you

12 avril 2024

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